199 Reviews for Thompson Central Park New York 2023:
Review №1
2022-01-21
My family of 4 stayed here 12/27-12/31. After reading reviews of other midtown hotels, I was so nervous to book anything in the city. However, this hotel is absolutely beautiful. Everything in the room appeared to be brand new, immaculate, and very comfortable. The shower and air conditioner/heat worked perfectly. The staff was so friendly and helpful, especially Eddie, who worked so hard to make sure our stay was perfect (he answered all questions, offered restaurant recommendations, accommodated an early check in and late check out, offered directions, and even gave us his subway pass and sent cake up the room for our sons). Housekeeping was also fantastic and freshened up our room and provided towels each day. The Burger Joint in the lobby was an added bonus for lunch on the day we arrived and for late night Oreo milkshakes after a Broadway show. The location was also absolutely fantastic. We went for a walk through Central Park every morning before breakfast to watch the dogs run off leash and were able to walk to many attractions like the American museum of natural history, Rockefeller center, Times Square, etc. The hotel was technically in a “soft opening” while we were there but I honestly cannot think of a single thing they can improve on. Also, the elevators were designed in such a way that we never had to share with anyone else during our 5 day stay. I would absolutely give my highest recommendations to the Thompson Central Park and will absolutely stay there again.
Review №2
2022-04-28
Superb! Hands down the best hotel in NYC city, in a clean part of upper Manhattan by by Central Park and within close walking distance of major attractions such as Times Square, Empire State Building & Rockefeller Center.Warmly greeted by valet and front desk personnel. Darius at the front desk was simply amazing and made our stay such a wonderful experience. He congratulated us on our 10 year anniversary and thanked us for being globalist members with the Hyatt. We arrived early from a red eye flight and he was able to help check us in early to an upgraded suite and sent up champagne, pretzels, and a nice hand written note as a surprise to celebrate our anniversary!The personal touches and attention to detail was excellent! The help from the bellman/valet was also great on our way out as well- I love how the Thompson values and treats their employee… the bellman worked there for over 41 years and was such a wonderful sweet man!Hotel rooms were newly renovated and very clean with housekeeping everyday.Breakfast in room service was amazing. The food was better than eating at a restaurant with steak and eggs, salmon bagels and French toast!Overall, I highly recommend the Thompson and the personnel were highly professional and exceeded our expectations! Definitely will be returning to the Thompson when visiting!
Total reviews rating 4.3
199 Reviews for Thompson Central Park New York 2023:
Review №1
2022-01-21My family of 4 stayed here 12/27-12/31. After reading reviews of other midtown hotels, I was so nervous to book anything in the city. However, this hotel is absolutely beautiful. Everything in the room appeared to be brand new, immaculate, and very comfortable. The shower and air conditioner/heat worked perfectly. The staff was so friendly and helpful, especially Eddie, who worked so hard to make sure our stay was perfect (he answered all questions, offered restaurant recommendations, accommodated an early check in and late check out, offered directions, and even gave us his subway pass and sent cake up the room for our sons). Housekeeping was also fantastic and freshened up our room and provided towels each day. The Burger Joint in the lobby was an added bonus for lunch on the day we arrived and for late night Oreo milkshakes after a Broadway show. The location was also absolutely fantastic. We went for a walk through Central Park every morning before breakfast to watch the dogs run off leash and were able to walk to many attractions like the American museum of natural history, Rockefeller center, Times Square, etc. The hotel was technically in a “soft opening” while we were there but I honestly cannot think of a single thing they can improve on. Also, the elevators were designed in such a way that we never had to share with anyone else during our 5 day stay. I would absolutely give my highest recommendations to the Thompson Central Park and will absolutely stay there again.
Review №2
2022-04-28Superb! Hands down the best hotel in NYC city, in a clean part of upper Manhattan by by Central Park and within close walking distance of major attractions such as Times Square, Empire State Building & Rockefeller Center.Warmly greeted by valet and front desk personnel. Darius at the front desk was simply amazing and made our stay such a wonderful experience. He congratulated us on our 10 year anniversary and thanked us for being globalist members with the Hyatt. We arrived early from a red eye flight and he was able to help check us in early to an upgraded suite and sent up champagne, pretzels, and a nice hand written note as a surprise to celebrate our anniversary!The personal touches and attention to detail was excellent! The help from the bellman/valet was also great on our way out as well- I love how the Thompson values and treats their employee… the bellman worked there for over 41 years and was such a wonderful sweet man!Hotel rooms were newly renovated and very clean with housekeeping everyday.Breakfast in room service was amazing. The food was better than eating at a restaurant with steak and eggs, salmon bagels and French toast!Overall, I highly recommend the Thompson and the personnel were highly professional and exceeded our expectations! Definitely will be returning to the Thompson when visiting!