Tim Daniels Plumbing & Heating Group,Inc. in Hempstead

Review №1

2020-01-05

I was given this plumber via a recommendation and unfortunately my guard was down. I called and told them exactly what was needed and was given prices to replace the parts (toilet, shower heads). I was to get the materials directly and they would come and complete the install. The install price quoted was $275 for toilet and $130 for 2 shower heads $405 total). When the install was started they ran into issues with the shower faucet. This forced the removal of the faucet and per their direction, replacement of this hardware. Where it was all said and done this increased my bill from $405 to $2,200....... and remember I paid for all of the materials except the new faucet.I am not sure why I paid this bill when I was given the invoice (which had an unreadable breakdown or details of the charges), but I did. Many extra charges were added after the fact to attempt to justify the massive increase in price. I texted Tim Daniels after to get a more detailed breakdown of the changes, but never received a response. Finally after 3 texts w/o response, I called a few times and spoke with a women who originally set up the appointment. Its obvious to me that once they had my money they were not at all interested in speaking with me again. I plan on reporting them to the BBB in hopes that something will be done to this company. Their model is to come in with reasonable estimate and figure out how to add charges to the job... and give no support after the fact.

Review №2

2019-01-18

I had an emergency situation and my gas burner was shut off for two days in this extremely cold weather. I called Tim last night, he called me right back and had someone at my house within the hour! Mike assessed the situation and came back today and had my burner up and running in less then two hours. Tim came himself to check on things twice. Cant ask for anything better! We are now lifetime customers! Thanks Tim and Mike!!

Review №3

2017-12-07

We called a few plumbers in the area and we won the lottery with tim daniels. Tim helped us with our violations and filing the right permits. He did everything in a few days and was able to clear it all up in time for us to move in. His pricing was great. We actually think he charges too cheap for the service he provides. He answered his phone everytime i called with a question and helped us feel at ease through the entire process. TIM DANIELS PLUMBING IS THE WAY TO GO. (go anywhere else and youre a fool).

Review №4

2018-03-02

Might be the worst experience Ive ever had with an operator. They came to my house on a Saturday. They fixed an issue, but the very next week, I needed them to fix a problem they may have caused. I didnt say I wanted them to work for free, but they acted as though they didnt know who I was or what I was talking. They asked me if I was sure it was them, I was absolutely sure,. They told me to find someone else and they hung up on me. I will NEVER use them again or refer them to anyone else.

Review №5

2017-12-09

I had an emergency with my toiley right before the weekend. They came within 20 mins.. tried their hardest to solve the problem, unfortunetely though the toilet was unfixable.. they purchased the new one and were back w/n a few hrs. I overheard them on the phone rearranging other calls that they had to make that day to make sure to attend to my emergency, they were prompt, did exactly what was needed and what they said and were polite and professional.. I had a great experience and really appreciate their effort.

Review №6

2020-01-07

Rude, doesn’t stand for his job and charges more than anyone in the area. You’re on your own as soon as he gets his money. Wouldn’t recommend to anyone.Update. Left a negative review about me on my jobs website, however that has absolutely nothing to do with his work provided to us. Shady man.

Review №7

2018-11-14

Have gone to Tim Daniels for two issues since moving to the area 2 years ago. Tim Daniels took quality care of my plumbing issues each time and treated me fairly and honestly. Thanks Tim Daniels.

Review №8

2018-03-13

Super Nice guy. Honest Trustworthy. On Time & Reliable. Tell Tim Mike from SMP Sent you.

Review №9

2019-03-30

Great guys, knowledgeable and helpful, and reasonably priced.

Review №10

2020-10-13

Way overpriced, rude and unprofessional.