Delivery
Yes
Tim Hortons in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Tim Hortons in other cities:
Comments (188)
One of the fastest, most professional drive-throughs around. The women who run it every time Ive gone through have been exceptional.
I wont order food for myself here because I never get what I ordered. A simple loaded breakfast wrap? Normally comes with egg, cheese, and either double bacon, double sausage, or some of both. Yet they always put a hash brown and Chipotle sauce with the white cheese on, even when I specify it doesnt come with any of that! Ive never once ordered something and got the order back how its supposed to be. For that reason, its not a go to for the food 😒
Great coffee. Owner should staff early morning crew better.
One of the better Tim Hortons in the area. Service is great. Coffee is even better.
Very disappointed. Went through the drive thru and they got my order wrong. I went in and they just threw an egg and cheese on my bagel. It was very sloppy and I had to wait another 5-7 minutes.
Fast in-store service, donuts were stale, messed up drink order
Didnt give me what i ordered it tasted disgusting I had ordered a caramel macchiato I dont know what they gave me but it definitely wasnt no caramel macchiato and also I was ahead of someone paid for my order and the girl gave someone else that was behind me their order before me I found that to be very unprofessional.
Very good branch friendly staff
Best donuts in town.Coffee is strong, so usually dont buy..staff is friendly, store is very clean.Tim Hortons is my main donut shop.also has a large variety to choose from.
Stopped by for a sandwhich and coffee. Crew was disinterested and complained about work with each other while I waited. Food took a while and was just alright. No bag for my hot sandwhich just a wrapper. While I was there a doordash delivery person arrived. The crew had no idea about the order. A meh experience.
Great Small Tim Hortons. Not a full size one, but smaller, more convenient, and faster than other area ones due to it being less busy.
I ordered a Chocolate Chip Muffin & a Hot Tea. When I got to work I realized they gave me a Blueberry Muffin & a Coffee. I visit here occasionally on weekend mornings. Many times they screw up simple orders. I try to avoid this Tim Hortons unless Im desperate.
Well I’m finally done with Tim hortons. Iv been getting Tim hortons about 5-10 times a day for the past 11 years but these past 2 months have convinced me. And today was it. I went back and had my coffee re-made/paid for 4 coffees because they just could not make a medium triple triple rite. Ended up getting mad and going to tops to get a bag of coffee. But I’m done with Tim hortons. Not the place for a good cup of coffee anymore.
They have stepped it up. Coffee is more consistent. If you stop by during the late afternoon or evening; Josh and Tara are a good team and have respect for customers and value your business. Usually get fresh coffee and great service.
Good coffee and plenty of donuts.
This restaurant originally started off great and not its atrocious! The drive thru is always beyond ridiculous, the wait is always a given 20min wait. It is no longer a convenience to stop here and if the staff spoke fluent English they would understand “ a medium coffee with 2cream and 2 sugar “ is a common order and would get It right without having to repeat the order 4times.
Seriously don’t waste your time in the drive thru. They must have the worst times in the state. Been sitting here 10 minutes at the speaker and they just took my order. They take one car at a time and the guy in front of me has been sitting at the window the sale would minutes waiting for 2 coffees. Ridiculous
They were to distracted playing around and messed up my order
Why is it that they cannot remember what you got when you get up to the window? Or how much you owe got? For two mocha lattes and two sausage snack wraps, Comes to $11.81 not one medium mocha latte at $8.82
Ordered a large coffee with cream, received a large black. Ordered a maple waffle sausage and egg, received a blueberry waffle. I repeated what I wanted to be sure it was correct. The cashier repeated it to me as well...yet my order was incorrect. I gave it 2 stars because it was at least hot. Really disappointed.
I love this location!!! Even if there is a line in drive thru Ive never waited longer than three minutes to receive my order. The workers are pleasant and always friendly in the morning, especially the two guys who work the window together!!! They chat with you while you wait for your order and always have a fist bump and smile, who wouldnt love to start their day like that 😊
Very disappointing rude staff, I asked for a few different items every time I go there and they are always out the employees response is they only have donuts coffee and drinks but everything else is not available, I dont get it why advertise on the menu food items but not actually have them , I think its pure laziness bc its like this every time I stop in there
The slowest drive thru of all the tim Hortons in the area!
This is store has some of the worst consistency Ive seen from a fast food place. In the last two months I have been there a handful of times and none of them have they ever given me the sandwich I ordered. I should be better about checking given the history, but even today, I got home to eat a sausage sandwich that had no meat at all. There are two other nearby locations that consistently have long drive thru waits as compared to this one. I think I figured out why.
Terrible in dealing with customers. They have a habit of giving you old burnt coffee when they are not busy! Too lazy to make fresh coffee. Ive been told that management encourages this. This is bad business, especially when you spend at least $60.00 a week just on coffee.
I had a very unpleasant experience at this location. I’m not one to complain, specially over such a small amount of money. I am posting this review due to the lack of care and respect from the employees at this location. I ordered a medium hot mocha latte and one croissant. I was overcharged, I receveid the wrong beverage and the croissant was not cooked all the way through (it was plain dough).They can’t get the order correct and they will overcharge you! Unnacceptable! I’m giving one star because I am not able to rate 0.
Coffees hot and the foods usually fresh. Service is usually pretty good and the dining room and bathroom is usually pretty clean. Drive thru flows good, only downside is the parking lot is a little small so it gets pretty congested pretty quick. Another one thats nice and close to home.
We walked in to be able to choose our donuts, but it literally took 5 minutes to be waited on at the counter while 7 customers were expedited through the drivethrough. Donuts were substandard, end not even worth it with the considerable discount I received with a coupon.
Idk if they keep the coffee they use for iced drinks in the fridge, but that was the coldest ice coffee I’ve had from Timmy’s and it was delicious!!! I usually go to the Tim Hortons down the street from my office, but the drive-thru wait time has been averaging 15 to 20 minutes and these guys had me out in under two.
I used the online all and they got my order exactly correct. The app had many great deals that are far better than any coupon you will find. I highly recommend using the app.
Hey these people want to sell it overheated old bagels they put it in a microwave that doesnt work like that
They gave me the wrong sandwich last week. They promised no charge and when I got to window they wanted the sandwich from last week. Who the hell keeps a sandwich for 1 week Im there every week on Saturday mornings... Will not return here. Ill go to the one down the road... Until or unless its rectified. But Ill tell you what ... Tim Hortons never corrects any mistaken... They have not done so in any of the Tim Hortons in the area.
Seriously every time I go here, they screw up the order. I never order anything complicated. Ill be avoiding this location from now on.
Literally the worst tim hortons ever, bread is always stale and crusty, if they can even cut the bread correctly. Eggs are green, they dont sell egg sandwiches on scrambled eggs like literally every other tim hortons. Keep your money, save yourself some aggravation, and go to the next tim hortons. Will NEVER come back again. NO I DO NOT LIKE GREEN EGGS AND HAM!
Love stopping at this Tim Hortons in the morning. The employees are always happy and enthusiastic. Love the fist bump before you drive away. Overall great experience, especially for drive thru coffee.
They are always friendly. However Every time I go there, the service is sloooww. I waited 4mins at counter before someone came up to greet me. I have often had mixed up orders also. They dont hear me right at the drive thru. But they are always pleasant, so theres that. And 3 stars only bc of that, kindness goes a long way!!
Nice friendly workers clean
Horrible attitudes and services! They never get your order right! Ive heard the employees talking about customers! Most unprofessional people I ever met!
I go there every week to get a hot chocolate and a BACON, egg and cheese breakfast sandwich. For the past 5 WEEKS, they have gotten my order wrong with SAUSAGE, egg and cheese. THIS IS THE 10th time I had to go back and tell them that they got my order wrong, I DONT TRUST THAT PLACE NO MORE, I GOTTA CHECK MY ORDER EVERY TIME I LEAVE THE DRIVETHRU! Completely disappointed in this place. Get it together and get our orders right!
For a new store is not too bad has a smaller selection than regular Tim Hortons. Seem to get overwhelmed easy from small amounts of guests. But very friendly staff
The staff were friendly and even asked my friend to check the sandwich he had ordered because they realized a mistake they had made. I thought that was really nice of them and they fixed it quickly. Overall it was a great visit!
I absolutely love my Cafe mochas every morning!!!
I ordered a medium vanilla cold brew and got something that tasted nothing like it. I also got a had brown and it was still half frozen.
Got a terrific deal on tires basically brand-new 399 mounted and balanced cant beat that Ive always loved Fox Tire. Them guys know how to hustle even if its packed your usually theyre not too long
Very rarely do I go there had a dark roast with sugar not bad.
I just left and my total wS 17 dollars i asked for two xhilkis I didnt get any spoons n I only got 1 bowl of chilli is there a number I can call,?
I recently started going to your Timmy’s on military road and the worker josh at the window was the nicest worker I have ever had wait on me now because of josh I will definitely come back to the military rd. Timmy’s.you should have josh train all your staff on how to treat your customers.hes the best
Honestly one of the worst Tim hortons in Buffalo, every time during the week day during the daytime hours has the worst staff, either they mess up the order, or are rude or just dont care. Today was a first they told me they discontinued items that were clearly on the menu and I even checked the website. Im not returning.
Extremely slow the coffee taste like its been in the pot for 3 days. You cant understand the employees and orders are always wrong.
Worst listening skills ever His 1st was in drive-through and had to repeat myself literally 10 times its self literally 10 times get up to the food window and pay and they gave me the wrong thing 4 times had to go back inside still gave me the wrong thing then got the right thing and my coffee was wrong worst ever
Ok so again I love this place Im addicted to their coffees and chipole chicken bacon wraps amazing
Most of the time its very good. Sometimes coffee tastes to stronge or burnt. Food is good, fast service
My favorite extra large triple/triple great service friendly courteous staff fresh donuts and food available all day yummy.🙂😉
Service is slow most of time, ever had a bagel BLT ? Well ya dont get lettuce and tomato here .
Timmy hos never disappoints! Soup and chilli is great and the best coffee around
I enjoy the mobile app. Convenient and saves me money
Staffs are terrible especially the managers(michael) he doesnt even know how to talk and care of customers. He is just so rude. Person who made him manager must be getting his dick suck by him. Seriously I dont know who would even get him that high level he is so unprofessional.
I frequent there daily due to convenience not once in my 30 plus trips have they got my coffee right nor give me the chance to tell them how I take it Same goes for my breakfast sandwich will please not once has it been grilled
Order is ALWAYS wrong. In my most recent visits the employees have been rude.
I love coffee from Timmys and fruit explosion muffins----mmmmmm
Friendly people and clean in restrooms. Tim has good coffee but everyone including myself wait patiently to get service.
Ordered a vanilla cold brew and they gave me a black ice coffee.
Its ok. Its not the best Timmys. They have an issue getting the order right if youre going through the drive thru.
Horrible customer service
Good coffee great fresh breakfast sandwich. Only customer still had to wait way to long for sandwich.
Coffee is always bad never makes my drink right and then i buy an ice coffee and the coffee is old and burnt as hell i will never come back dont waste your money here
I rated becuase i just love ice capp an doughnuts sandwichs the workes are nice to you. Foods great
Any other time my hubby comes here he gets his coffee right after he orders it well it seems that people behind him that order 3 things after him get there stuff before he even gets a large coffee this place needs new staff and management
Bad customer service plus the get mad when ask them to fix the order
Had one of the Best cups of coffee that I had while traveling from State to State!! Great Staff as well.
Our order came out perfect and everything was toasted perfectly!
It took 45 min. For two eggs toast and coffee. Girls were great.
Great service and a fairly poor selection .. but it was new years day and I expected that!
Just went through the drive-in window turn my cappuccino and donuts excellent as always
Kenmore and Military,been going since opening,good service,friendly people,drivethru is steady pace,has never messed up an order,😎
Order a 2 large coffee both triple triple and got one triple triple and the black. Really disappointed for someone making 10 something a hour
It was not good, I order one cup tea with my card and was charged for cappuccino and coffee, so I cant rate them now.
The best coffee around and nice doughnuts and cookies
This one can take a little longer, but worth the wait they take the time to do the food correctly Five Stars.
Tastes great but expect a wait. If youre in a hurry go to another one for sure
There coffee and they need better customer service
Come here every morning because its convenient omw to work but 9 out of 10 times they mess my order up around 6am.
Wonderful, I just wish they bring back cold tee with flavors
You now have to pay for a flavor shot on top of your coffee always being made incorrectly.
I have to have my Tim Hortons everyday Tim Hortons is the bomb love their coffee and their pastry
Bad service, wrong order Cant understand your employees.. What do you think the problem is?
As a test, I kept going back to this particular Tim Horton location on different days and times, and they always had my favorite which is the oatmeal raisin cookies.
👎👎 horrible! ! They can never get my order correct! ! Something so simple make it so damn complicated, smh!!
Not too bad overall. Coffee is inconsistent. 65% chance its good.
A small coffee plays with amazing donuts and great panini sandwiches with decent pricing.
Timmys is hit or missOne day you get a perfect cup of coffee, next day it tastes like its burnt...
Nice and friendly staff... very clean. Great place to eat.
Love this place always regularly go there.great service, great food!💝💝💝
Best coffee in world, fast and friendly service.
Dont care for the recent price hike. Bet the suits need the money for the yachts and mistress
They cant get your coffee right no matter how many times you tell them
As Ive said many, many, times...its coffee and Im a coffee crazy woman. So yup, have at it.😇
Usually half decent service, but at this location ,nobody speaks anything resembling ENGLISH.....
Coffee is bad no one I know like thete coffee anymore
They stuffed my bag full of only half my order!
Always a good place for coffee.
Later than usual still had donuts left & a fresh pot of Coffee
Love there coffee and the timbits and breakfast sandwiches
They was very pleasant the workers. Especially the lead in the black shirt!!!!
Pretty sure the milk was spoiled it tasted awful.
Very nice employees! Handled with care =)
Some of the best people in the world. And a good cup of coffee.
Very slow service (inside).
They double charged my card. Not sure Ill be going back to this location for a bit.
Fast service and always good coffee
Always good coffee every time.
Just drove past
His name tag said Josh, he was so so nice :)
Had quick accurate service....friendly staff...
I always enjoy this location. Its clean and efficient!
Coffee ☕ is the best 👌 👍
Most burnt garbage Ive ever been served
Great location always fast service
Love everything in here
Quick drive thru, even when busy!
Terrible!! Waiting in line for 15 min for a coffee
Great food nice prices
Open 24hrs
Love their Cafe Mocha ♥️
Fast service on good days
Staff didnt seem too interested in being at work
Kinda slow in this location but friendly staff.
Love the hot chocolate with whip cream
Thank You BRIAN . . . Always Fresh - Always FAST . . .
Great Coffee and Breakfast Sandwiches!
My wife Loves there coffee
Great coffee ☕
Great place for a coffee..
Nice place
Thanks Team, for giving this Amazon girl a break!!!!
Ok experience. Typical Timmy’s
The place is slow the food sucks
Very. Nice!
Great service and ☕
Be going here wit da homies
Good coffee and food
Its kind ok
Same old no customer service
Convenience
Most of the time, its decent
BEST COFFEE IN THE NORTHEAST!!!
Gotta love Tim Hortons
Not for me its the wife
They sell coffee.
Wife likes coffee
Quick, friendly service
My crack
Services not that great!
Pleasant.
Great coffee
No restrooms
Rude.
Best coffee
Good service.
Good coffee
Good coffee
Great service
Always yummy
Great service
My new husband
Always the BEST
Good service
Great
Wonderful 👏
Coffee inconsistent
Coffee
Black crack!🤤
Great place
Great place
Pleasant place
It was o k
Very bad service and lousy costumers service I the cashier spoiled and very Salty
The coffee and donuts very good.
Total reviews rating 3.7
188 Reviews for Tim Hortons 2023:
Review №1
2022-05-02This Tim hortons has been nothing but a disappointment these past few year. I only ever order 2 drinks at a time in drive threw and its always wrong or the coffee is old and has a burnt taste to it. But now the ice tea looks like the container they use for the ice tea hasnt been clean in forever or someone spit in my drink. I almost threw up after seeing I drank almost half of it before I dumped the rest out to see what was in my drink.
Review №2
2022-05-05Another location I would definitely avoid. They refuse to do any type of tea latte.... like they dont steam milk! Despite the Dual drive-thru setup they only utilize one at a time resulting in still the same slowed down as a regular drive thru. There are much better Tim Hortons.
Review №3
2022-07-06Waited for almost 10 minutes before someone had enough sense to stop talking and screwing around to take customer orders... when they finally took my order the moved with the speed of molasses in Januray... to say the service was sub-par is a gross understatement. Only reason I stopped at this location was because it was on my way that day....never again...Ill go without before stopping here again.
Review №4
2022-09-16The young lady at the window gave us the wrong order and then said too bad its already in the carrier. We asked for no carrier before she put them in. Weve been coming here twice a day since they added this location. Never again. Unprofessional and rude. It wasnt even worth having them correct it.
Review №5
2022-08-06This place is terrible. Workers are so slow they’re only capable of making one order at a time in the drive through. It’s embarrassing these workers are making however high minimum wage is these days.
Review №6
2022-07-20Asked for a chocolate chip cookie, got oatmeal instead. Someone there needs more training. It was drive through for lunch break, didnt have time to go back and exchange it.
Review №7
2022-09-01Turkey club is excellent every time 🦃 🥓 👌🏾.
Review №8
2022-02-14I get 2 large coffees 2 cream 4 sugars plus 2 breakfast sandwiches double toasted and EVERY time I get my my stuff it’s wrong sandwiches are cold and not toasted and my coffee taste like milk and no sugar. The employees there are always fooling around and they definitely don’t listen to ur order. How hard is it to make a cup of coffee.
Review №9
2021-09-09Wow! Amazing job! I haven’t had a wrap this good in like two years from a Tim Horton! First time visit, will def come again. Thank you guys
Review №10
2022-04-01Im glad they have breakfast sandwiches all day. I went during lunch through the drive-thru, it was busy, but did not take long. The order was correct.