Kerbside pickup
Yes
Timberland in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 646-613-7292
Site: https://locations.timberland.com...
Site: https://locations.timberland.com...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–7PM
Timberland in other cities:
Comments (113)
It was my first time visiting this Timberland store, and Im so happy that I went there! Michael was amazing!! He helped my sons pick out the perfect boots and coats. Although the store was busy, he helped us until it was time to check out. I HIGHLY recommend this store in Soho. The store was immaculate, well stocked and every employee was busy helping customers. They were all extremely polite and helpful. I will definitely be shopping here again!
Great store. Nicely arranged. Good product visibility.
It is best to go to the store before buying. Sometimes the shoes look different IRL than on the website. And its good to check the fit before purchase. The store was nice. I saw some other things that are worth considering. They make good winter coats.
Came in was looking for something I seen online hoped the size was available and I had GARY greet me, described the technology behind the boot and was very friendly. Professional rep go check him out!Also his staff members and the environment was chill. Everything was organized!!!
This store is getting 5 Stars because the service here was great. The staff was extremely friendly and the employee who was assisting me told me about a student discount I didnt know existed. He was also very personable.
Huge timberland fan, came in knowing exactly what model of shoes I want to buy and when I asked for my size, not only did it take the staff 30 min to get the pair to me, I got two left foots and they werent even the same size. Had to ask again for the size I actually asked for and of course it took another 30 min.Staff were INCREDIBLY miss organized and didnt listen at all. It was complete chaos at the store and probably even worse at the back where all the shoes are, considering it took them 30 min to get shoes Everytime and even then it wasnt the right ones. Had to consistently remind the staff that I asked them to get me shoes.Will NOT come back!
This was a great set of representative for Timberland. While at the festival we decided to visit the store looking for a particular boot, which by the way they didnt have but went the extra mile to find it elsewhere. They had the newest addition, and was friendly and up beat. Great store...
When Most people hear Timberland the first thing that they think about are boots. But they also have some great button down shirts, and some of the most comfortable shoes that I have ever owned. And the service at this store is excellent.
Gary was amazing! I wanted to put him in my pocket and take him home. His charisma and superb excellent customer service were amazing!
Wear 3-4 months, the foot after grinding into such, feel the quality is not good
I had to wait for 20 minutes to get the pair of shoes I wanted to try on. The sales associate came back 3 times to ask me which type and size. After 20min he came back wit the wrong type size...
The staff is excellent and they helped me out with my online order
Abysmal service. The staff couldnt have made us feel less welcome. No thanks were given for a large purchase. Good shoes—get them elsewhere.
The staff was really nice and helpful. Definitely recommend the place.
Great staff there! Well customer service too! They treat you like you are a celebrity!
Excellent service and selection. The boots are awesome. The staff is totally accommodating. The location is good, although Meatpacking is better. They need to open there.
Pretty good service, took a bit long but ill attribute that to the business of the place. Great product
Gary went above and beyond. Best customer service I have experienced during my visit to NYC. If you’re in SOHO, pay a visit to Timberland and ask for Gary. He’ll be sure to take care of you!
Helpful and non-pressuring staff. Clean store and theyve got a great selection of heat!
Small store w a decent selection of shoes. Good customer service. Storefront is easy to miss, as the signage is not very obvious.
I had a smooth exchange and purchase with Elaine. 10/10 would recommend this branch
Service was cool and the guy was attempted to help but they did not have the particular boots I wanted at that time.
Great, friendly customer service as always, knowledgeable sales staff
Great store. Good selection of products. Helpful staff.
Got my new boots there and I love them. The staff was helpful and was able to find my size
Staff very willing, and helpful. No altitudes even after 4th pair of shoes i asked to try on.!!
I bought a Timberland backpack and luggage bag set about 6 weeks ago. The strap on the backpack has already worn out. TBL does not know how to make a backpack. Im not sure what they are going to do about it when I bring it back tomorrow. Its unfortunate too, because it fits over the luggage bag with rollers handle well.
If you are looking for quality shoes, they have them. The staff are also very helpful.
Timberland has great shoes. A quick life hack, if youre a student I believe they offer between 10-20% off.
Good service. However they dont store all the products found in the outlet stores
Excellent costumer service. The manager of the store is really nice!
Affordable and reliable products....easily accessible great customer service...... just try it out and see for self.
Great customer service great selection.
Had an issue and the manager was really good about helping me
Very Very Nice and professional
Got a nice jacket for a good price. Closeout sale
Nice store, great service, good variety of clothes and boots
Friendly service. If youre in the market for Timberland boots or clothes, this is a great place to find them.
The employees were extreamly helpful and polite
Got my timberland shoes from there with a great discount. They are so friendly as well
Very helpful, even though didnt buy!
Didnt have any selection of woman shoes.
I love this store its so rugged new york
Great shoes as always and the store is pretty coussy
Exceptional employee atending. Congratulations!
Good deals today everyone should visit
Great producs + friendly and helpful staff.
Supposed to open at 10am. I waited outside in the cold for a half hour before they opened.
Awesome very good service
Staff goes out of their way to help you, large selection of shoes and boots, but not that many PRO options...
Is good service and great price.
Good selection. Try to find sales items.
Staffers very professional and courteous.
Good customer service at this location
Just needed a exchange and was out the door in less than 10 minutes👍👍👍
Not that friendly place to ask questions or be helped.
I loved the variety of shoes there...
Great service
Nice store, service is good
Manager is the best... Thanks Mike
Perfect service , cool staff
Love the shoes. The service was bad!
Helpful staff, but limited sizes
Staff was very polite and useful
Outstanding customer service!
Awesome boots. Friendly staff!
Great customer service
Friendly helpful staff
Always good quality.
Great range of shoes.
Great customer service
Staff very helpful
Very good
Never Got my Timberlands in the mail!
Great Service
Amazing store!
Love your shoes
Cool!
Too small for the crowd...
Great Timberland store!
Great store
Good price
Friendly staff
Too expensive
Good
Nice boots
In the area
Love timberland
A good store, a large selection of clothes and shoes for men and women. Only the prices are higher. Mexican sellers.
Good sales on Black Friday, very good service
Super trendy, welcoming, you can take your time, its very pleasant
I love this brand but the prices of this shop are not affordable
Very good attention from the staff .... they worried about getting the sizes even in other stores ...
Good attention and willingness of the employees, very good price-quality ratio
LARGE CHOICE OF SHOES, available and pleasant sellers ... attractive price including taxes! Timberland remains comfortable and solid shoes
To find the special models, great even if we worked cheaper elsewhere
Despite the language difficulties, the staff made themselves available and polite!
Personalized attention and several models to choose from.
A wide choice of shoes, prices and service are good
Excellent
Bad attention
Typical brand store no product or anything that stands out.
I loved
Total reviews rating 4.4
113 Reviews for Timberland 2023:
Review №1
2022-01-12Had a great experience at this store! Found some boots I loved, and we got help from Paris at check-out. Paris was extremely kind and friendly, and he went out of his way to help us out. The rest of the staff was great as well. Thanks for making the store such a great atmosphere!
Review №2
2021-10-25Great visit. Enjoyed the atmosphere and the staff was pleasant and helpful. Ask and they will help/answer your questions
Review №3
2019-07-24Super Amazing shop find recycled sneakers Timberland rocks, great spot for foot break, big hug nice soft cozy leather seats woohoo
Review №4
2022-01-06Nice little cozy spot with the most helpful and knowledgeable staff willing to go above and beyond to ensure youre comfortable with your purchase even let u check out the boots their wearing lol. Definitely shopping here again.
Review №5
2022-03-03Awesome service and helpful staff... got a cool pair of boots for a good price!
Review №6
2017-08-13Great and friendly staff. I shop here several times a year and its always a pleasant shopping experience.
Review №7
2022-02-27This place is very nice as a lot of great things about it
Review №8
2019-12-26Went in a few months ago. Fantastic service here. I was weary of buying in person since retail is usually a nightmare, but the staff was very helpful, not pushy and quick to get me what I asked for. Would definitely buy boots from here again. Quality of the product was, of course, great.
Review №9
2021-03-28Have been going to this location for 2 months.Staff is professional and extremely helpful.I would strongly recommend this spot.Thank you SOHO team.Yes I am the guy that wears to different boot color ways!
Review №10
2022-05-09Great customer service.