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Mavis Discount Tire in Hicksville
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Location on the map
Hicksville, Nassau County, New York, US
Payments
Phone: +1 516-267-5246
Site: https://www.mavistire.com/locati...
Site: https://www.mavistire.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Discount Tire in other cities:
Comments (199)
Making an appointment at this location is useless.All I can say is beware of the sales tactics used.While had good experiences at other Mavis Tire locations, I would avoid this one.
I’ve been coming here to get my car tires fixed and they are always professional and check everything else that needs to get fixed. Great job !
I needed to have my truck inspected. They did it fast and happily there were no extra costs to it. Everything tested perfect.
Quick fast service. Mechanics here are very knowledgeable and offer great convenient service.
Great customer service all round. From the initial point of contact to coming in all was very professional. The gentleman that assisted me at the end was Mr. Anthony. I would definitely recommend this place to family and friends.
Best Mavis location!! Anthony and The crew are courteous, trustworthy, and reliable. I have been to a few different locations and this one is the best thus far for service and dependability. I highly recommend.
Do not get your car serviced here. It was my first time going to Mavis and I am shocked by how someplace so shady can remain in business. I didnt go to my usual shop for my car inspection because I wanted to get some holiday shopping done while I dropped my car off. Nasir calls me shortly after I left to tell me my car failed inspection because I needed an entirely new brake system and all of my fluids flushed. I automatically knew he was a LIAR. I said really I just had all of my fluid changed in August before I went on a road trip. He replied that it was all black which is impossible. My brakes are also fairly new and feel totally fine, they do not feel worn at all. I drive with children in the car and I would never compromise anyones safety. He told me I needed new brake pads, rotors and calipers and the car was unsafe to drive. NASIR IS A LIAR. When I went to my car and read the rest of the inspection they also failed my wipers. I turned them on to see what they were talking about and they were ripped. They were definitely not ripped before! I could not even make this up!! I brought my car to my regular shop and they told me everything is fine, replaced my ripped wipers and passed my inspection. I showed them the receipt from Mavis and they said cars very seldom ever need to have their calipers replaced and all my fluids and brakes were great. Read all of the negative reviews on yelp because if I had I never would have went to Mavis. Lying to their customers seems to be how they run their business. Managers clearly receive some sort of commission for work that is done. They run a SHADY BUSINESS and clearly try to take advantage of women. The sad part is even after all of these horrific reviews about Nasir trying to rip people off, Mavis upper level management clearly does not care about their customers and keeps him as an employee. This place is the epitome of sleazy mechanic and needs to be shut down. STAY AWAY!!!
Thanks to Anthony, we got on the road again and made our way home. Friendly, great service!
I went at 9am to get my inspection done. The manager, Nadir, was very helpful and got my car done right away. He noticed I had to wait around and got it done very quickly. I would recommend this place to anyone for any car needs.
Sair/Nasir lied to me and said that because I had an AWD car I needed two or four new tires to replace my one tire that had a flat. My car is brand new and only had 700 miles and he told me it was a thing to google it. I called another service company and they said that absolutely untrue and all I needed to do was replace my only one flat tire
I highly recommend bringing your car here for any service. They are fast, the staff is very friendly and efficient!
I was up visiting family in New York when my car started shaking. I pulled into Mavis Tire Broadway Mall where I meet Anthony and Nasir and the crew. Very friendly bunch of people . They could having taken advantage of me . It turn out to be a simple fix and I was on my way back home . Thank you all so much . I fully recommend this shop . Frank Johnson
These guys are amazing. I have been here twice and they are very attentive and understanding. Some auto places tend to take advantage of you if you are not very knowledgeable of cars and certain issues involving your car but they make sure to take care of you and not rip you off. The mechanics are good and they make sure to assist you as soon as you walk through the door. They are very honest with great prices.
This location is the best. Nasir was extremely helpful and professional. He assisted me in a timely manner and was able to assist me in purchasing 2 new tires without pushing and being price conscientious.
Nasir and Anthony were very helpful and ensured quick and easy service experience! They made sure that I was aware of everything that needed to be done and made sure it was done correctly and efficiently for my safety!
Nasir is a nasty, disrespectful liar with no people skills. I wont be doing business with a company that employees people like him.
Great service, Richie is the best and the crew is outstanding.
Had my front break pads/rotors replaced on my GLS450 this morning. Service was very fast and hopefully I won’t have any issues.Only reason I did not give 5 was because of the experience I had with the front desk guy (Nasir). He seemed very friendly and nice. But I realized later that he was a liar. He sent me the receipt by email and asked me check and said that he will add the ticket number (not sure what he meant). Unsuspecting anything, I showed him the email on my phone. He took the phone and submitted excellent feedback using the feedback button on the email. I realized that when I tried to do it myself later and got the error saying that it was already done. I would have myself given and excellent feedback. He did not had to lie about it. Beware of such nice / friendly folks who try to take unnecessary advantage.
I had a slight wobble / shaking feeling while driving at low speeds. Dropped my car off Saturday morning (August 21st) at 9am. For the $130.00 diagnostic, I was told I needed: Front and rear struts and shocks, new tires all around, alignment, and a new battery (though the Jiffy Lube I was at just the day before, checked my battery and when I gave the thumbs up and asked if it was still good, I got a return thumbs up, so it’s strange that Mavis said I needed a battery.) Was quoted at $2,221.xx. When I denied the repairs, I returned to pick my car up and was told (with an attitude) that I, “hit too many pot holes” (because the worker magically has been in my vehicle every time I drove it.) I requested to see the quote, I was denied. I wanted to take a picture and inquire with a mechanic friend (out of state) if I was being bent over and taken advantage of, and the worker yelled saying, “no pictures.” I’ll never do business there nor would I ever recommended someone to this facility.Update as of Friday, August 27th, 2021:After getting a flat tire, I took my vehicle to a Firestone tire center in North Carolina as I was traveling down to Florida. I informed the floor manager about what I experienced at the Mavis facility. He said he’d check everything they checked. After the inspection, he said that the other rear tire I had just rotated to the rear, was low on tread, but didn’t try to sell me anything. He said he’d replace the one tire no problem and even offered the cheapest tire first with a coupon discount. They were very laid back, relaxed, and didn’t try to oversell me on anything. I ended up have all four (4) tires replaced, alignment, a lifetime warranty for the tires, in cabin air filter (that he showed me but said was still good, I decided while it was already out, to just replace it), and a gas treatment they threw in on the house. Nothing wrong with my struts, shocks, or battery, I just had a bad tire that eventually blew out. For the four (4) tires (not the cheapest ones he offered), alignment, lifetime road hazard warranty, and the in cabin air filter, I spent $1,076. Saved myself $1,114 by going somewhere else.
I took my car for inspection. It failed. But what made me really upset was that they took off the inspection sticker after failing the inspection, making me unable to street park inbetween getting another inspection. They are a mean and wierd shop. I would never recommend.
Had my brakes done and an oil change it came out to almost half of what the dealer was asking. They also worked on another one of my cars and they fixed struts and an alignment and had my car better than new , and ended up not selling it . Thank you Nasir and anthony
HORRIBLE and unprofessional customer service. If you call to inquire about anything, the person who picks up will cut you off in 2 seconds to tell you that everything can be found on the website, even though the reason you’re calling is BECAUSE you couldn’t find it on the website. He will then abruptly put you on hold because he doesn’t want to talk to you and then hang up after leaving you there for 10 minutes. If this is how they treat you on the phone, I’d hate to see how they treat you or your vehicle in person. Any location but this one is great, just stay away from this one.
I would give them zero stars if i can. Went in for inspection, they told me it will take about 2hrs. I called back to ask if done and they said the system was down! They didnt even bother to call?!!! Saying we tried call. Well try twice or leave a voicemail. I spent 2 hrs roaming in the broadway mall for no reason, when i could have just gone to someone else. And literally no apology for making someone hang around 2hrs without work. Gladly someone else was able to accommodate me last minute and I was done in 20 - 30 minutes.
This Mavis has a friendly, knowledgeable staff that has always done the job right for me. My vehicles are usually done before the expected time and all my questions answered. When they have encounter something unexpected, they call first to describe the problem and what my options are. Ive owned a lot of cars and used many places, but over the years, Ive come to trust this service center as being honest, competent, and professional.
I felt that I was treated like a human being starting from when I entered the store. The clerk explained everything so that I could understand my options. I was not pressured into making any purchase I didnt need. I got four new tires and a complete brake job as well as a New York State Inspection. My only complaint would be that the cost of the tire does not include mounting or balancing. Obviously, Im going to need the tire mounted and balanced. Who just goes in and buys a tire with out it? I understand that every tire store follows that practice. I just wish they would include those services in the price of the tire. STS Tires company used to do that before they merged with Mavis. All in all, I would recommend Mavis tires.
The worst place. Horrible horrible. They are scammers. Please don’t take your car there . They lied to me and wanted me to spend $1000 on it. But when I went somewhere else. They said that there is nothing wrong with my car.
I called Mavis as I have done for years without any issues . I normally speak with Anthony who is always polite and helpful. This time his manager picked up the phone while I was trying to order 6 tyres and was extremely rude and abrupt with me. This is very disappointing as I have always had a great experience dealing with other employees. This man has no business answering phones or being a manager oanywhere
I walk in and try to let them I just called. Nasir respond I never receive your call and I try to tell him I was here before. He said you went to another store with bad attitude. then try to argue with me I am wrong. I told him never mind I come for change the tire nothing with argument. then following with very unhappy experience.I told him I dont like your attitude He answer me If I dont like, he can pull out car back to me What is the attitude ? I am so mad with this kind of service. I still change the tire 200.00 with no optional tire (Mavis).I never come back to this store and suggest who see this comment dont come to this store.
Worst experience of my life, manager at that location was not helpful. Very rude and dishonest demand you get service which you don’t need. I will make sure none of my family members or friends ever get service at this location.
Stay away from the Hicksville location. The staff is extremely rude and unprofessional. The manager (guy in white shirt at from desk) was arguing and cursing at people in the shop. He made it clear that he could care less about my business and didn’t want me there.The Westbury location is much better and Ken deserves five stars.
Took in my car to have the brakes checked Nasir called and said my rear rotors were shot as well and it would be 880Instead of 300I decided to take my car elsewhere all it needs is rear pads all the rotors are fine and the front pads as wellVery dishonest
I would prefer to give this establishment no stars. I brought my car here for an oil change, called ahead to ask the price they advised it will be $40. I dropped off my car, asked the Employee Anthony to make sure my fluids were checked and filled and to fill my tires with air since they were low due to the cold. I left Mavis and went to the mall while I waited for it to be done. They called me once it was done and advised my breaks were really bad that I had none left and my belt is horrible. My breaks and belt were perfectly fine when I entered the shop. I advised I didnt want the work done and went to pick up my car, when I got there they charged my $76 for the oil change even though they told me over the phone it was $40. I was disgusted at this point so I paid and left promising myself never to go back here. The next day I started to have problems with my car after this, I had someone check the fluids and turns out I have completely no antifreeze or break fluid. I had my oil change last Saturday 2/20/2021, I asked specifically to check my fluids. They obviously was trying to make money out of me and drained my fluids when I denied them to do the work for me. I could of lost all my breaks and could of seriously been hurt if I didnt catch this. During this horrible time with COVID in the world its sad to see people are still scheming.I DO NOT RECOMMEND ANYONE USE THIS MAVIS OR HAVE ANTHONY HELP YOU!
Trevor the general manager was so helpful and informative with every question i had.
I had called and made an appointment and the man at the front desk was very rude. He told me that I would have to wait over an hour just for them to look at my car (not even fix it) because it is first come first serve. But they did not mention anything of the sort when I called prior and made an appointment. I told him I made an appointment and he said it doesn’t matter first come first serve. If that was the case they should have said that when I called 5 minutes prior. There was also only one other car at the shop at the time. I went to a different mavis 5 minutes away and was seen immediately. & they were much nicer. Don’t go here.
They were charging me too much they asked me $1700 for Nissan car they told me my brakes, wipers, All four tires and plus State inspection when took it to the dealership they told me everything is good nothing is needed and Nissan dealership fixed it for $118 with State inspection, oil change and tire rotation and some other stuff can you believe it .
Great experience Nasir was amazing and priced everything good , 10/10 would recommend
Been going to this Mavis for years. They are always helpful and provide quick service while you shop! Nasir was super friendly and made my maintenance experience easy. Will be back and would recommend.
Ive only had excellent experiences with Mavis Broadway Mall! They have been thorough with explaining to me issues/concerns with my car. Im not savvy when it comes to cars and they explain things so that I can understand. I highly recommend this Mavis location!
Excellent place to get car work done.
Used to be a big fan and user of this place, until one negative experience with the man at the front desk. Poor customer service, and the man didnt seem to care at all about my issue. I guess all it takes is one bad experience to lose a customer, so youve lost this one. Hopefully others will see this and avoid your establishment. Im sure there are helpful employees working here, so its a shame one had to ruin the whole reputation.
Simply the best place to bring your car in for the best service. I have tried other locations too but the manager here Nasir was very friendly and gave me the detailed condition report of my car what I needed to take care of and how my car needed brakes and stuff. Recommend this 10/10 always come back. Love this location.
Nasir was great! I came in with no appointment and he took me in right away. Excellent customer service. They got me in and out quickly. Would definitely recommend taking your car to this location.
Nasir and Anthony did a wonderful job helping me set up my car tires. With this being my first car/experience owning one, I wasn’t experienced with having a flat tire and fixing it but they were very thorough with helping me out, i’ll gladly come back in the future!
Used to be a good place to do regular service. But today the front desk lied in my face.Called earlier and confirmed for 2 tires change for $137 and when I came, said “oh we have a premium tire which is 90 for each and I only have one regular tire left. Just been sold “ which is in 20 minutes.“I can only change the one at $63” “we don’t have it in stock”Lured me in and waste my time. That’s really a bad experience
Horrible horrible horrible tire shop. Completely denied service said it would take way too long to change one tire. Do not recommend going to this place as they are excuse makers instead of people trying to help you out. Worst customer service the manager was extremely rude and completely unhelpful. Would honesty say to pay more money and just go to any other place than this place
They got the best prices and very nice employees
I came in about 15 minutes late, was checked in without any trouble. As I was leaving to take a walk while I waited I realized I forgot my cell phone! So I went back in, explained what happened and Nasir told me to wait about 15 minutes for an update. While I waited, an elderly man came in for an inspection that couldn’t be done as his registration was expired. He wasn’t capable of doing it himself on line. Nasir offered to do it for him! That was so kind! Then within the 15 minutes my car was done!!!! A great job all the way around. Kindness is on short supply theses days. Never expected it at a tire business. Bravo.
This place is awful! I made an appointment online about change 1 tire cause it was leaking very slowly, the other 3 runs fine. But when I got there the front desk employee checked my car said all the 4 tires need to be changed and rejected change only 1 tire “for my safety”. So I had to leave that place with my leaking tire cause I did not wanna take the “big discount offer” and spend $1,200 there! Of course they recorded I never showed up in Mavis’s system.
Liars and cheats... Remember, when someone works on commission, your bill goes up! Untrustworthy, and starving for the blessed dollar.
The best mavis its been a while coming to this Mavis has always been a pleasure. Nasir the store manager is always a help with a lot of knowledge. This store so far I can say are the finest of all in Long Island.
I had a massive issue with my cars exhaust and shocks and the manager Nasir working the desk was able to order the parts and fix everything within the day I got it. definitely recommend for fast affordable fixes.
Nasir was very helpful and the service was great They got me in and out quickly. Would definitely recommend taking your car to this location.
Nasir was the best personality to deal with. Have been coming to this Mavis since forever. Love them. The manger is super friendly and very informative.
Just dealt with an incredibly rude manager/employee – I believe his name is Nasir. Not sure what his exact title is. Super condescending. If youre considering a tire change or state inspection, take your business to another Mavis branch or another auto shop altogether. Terrible experience.
Worst experience. Ill Never go there again. They add so much additional cost. Especially if that stupid guy anthony is there
Great service. Everything committed nicely.
I have been going to this Mavis location for a number of years now. Have brought multiple vehicles from multiple brands over the years. From luxury vehicles, like BMW and Infiniti to a Ford. I have always experienced nothing but professionalism, honesty and great pricing from the staff.
Awesome place. Took my KIA here for a wheel alignment. Finished fast and professionally. Honestly their estimated time is spot on. With NY potholes Im sure Ill be back in the future. Look forward to the next time. Cheers!
DONT USE MAVIS!!! Went for an oil change, tire rotation, hole in tire, and alignment. They did none of it, the dipstick when pulled has dirty oil, it is over filled, same filter is on there as before, tires are still losing air, you can see the camber and tow still off on my tires!!! AND NOW A CHECK ENGINE LIGHT!! HAD ANOTHER MECHANIC TAKE A LOOK TODAY AND I WAS RIGHT THEY DID NOTHING!!!
Very slow , don’t know why sensors are still not working properly since being serviced here.
Bukhari and the other technicians did a wonder job with my car. I would definitely recommend. Great customer service.Im editing this comment as off may 25. On may 24th i went back for an inspection, i was told my car is too low and that i should come back the next morning. The guys there on that day looked at my car from a distance and said it was too low.
I come here for the majority of my car needs. The staff has always been friendly and take time to get to know clients and their vehicles.It is my hope that my relationship with this Mavis will continue for a long time.
It was great experience with Mavis. They took care of my car really good. I was happy I took my car there. In half hour they fixed everything in my car. They were great..............
The best place to bring your car in for the best service.Nasir gave me the detailed condition report of my car what I needed to take care of and how my car needed brakes and stuff. Recommend this 10/10 always come back. Love this location.
They get my car in right away and back to me fast. Prices are competitive and Nasir is knowledgeable and very easy to deal with.
Nasir was great in taking care of me. Staff was amazing in getting my vehicle done on time. Would recommend to others.
I will never be returning here. I went there because I had a very slow leak in my front passenger side tire. They called me 2 hours later trying to sell me 2 rear tires without even checking the leak I had originally brought it there for. I was then told by an employee named Nasir that the front tire’s valve was leaking. He then sold me a new one for almost $90 which I’m told a new valve usually goes for $40/$50. Immediately after picking up my car the tire pressure light when back on, and I woke up the next morning with the tire completely flat in my driveway and had to call triple A. They showed me that the new valve that was installed was completely ripped likely because they filled the tire with air without clamping down the gave allowing the valve to be ripped by the tire rim. I brought it back to them for help the next day and instead of offering apologizes and fixing the issue they caused right away they sent me away to another mavis location saying they were too busy to deal with it at that moment when I had to make a 3 hour car ride later that day.
This is my new go-to Mavis location. The guys are great, Tony is so friendly and will leave you cracking up. Plus the service is quick and the location is great, given it’s close proximity to Broadway Mall. Just drop off your car and head to the mall, they’ll call you when the work is done. Great place!
The best Mavis in town people who give 1 star reviews at this location are maybe joking or something have never experienced such a good car shop before. Front desk super helpful.
Excellent customer service. Mr Nasir (Manager)is a very informative person. Very reliable service. I always bring my cars.
Great experience everyone was professional and helped out with what i needed
They take customers as they come in so if they are busy when you have your appointment come back another time. Overall good prices. Cant afford to bring to dealer anymore.
Ladies - this place is super reliable. Ive stopped by here several times and the team here is always honest and act with integrity. I bought all my tires from Mavis (from a different location) and I come here when I have any issues with my tires. The other locations dont do things the same way - Ive had issues after leaving other Mavis locations. This is definitely my go-to.
So far the best service. Nazir is knowledgeable and service oriented. Recommend him and his crew!
Great job as always. High standards of quality work. Been using this shop from the very beginning and will continue to bring our vehicles in for service. Top notch customer service.
Nasir the store manager very professional and a hard worker cannot find people like him in this world no more. The best thing in him is his honesty.
I would not visit this place again , I was informed I will get 4 New BS turanza tires for the price quoted and will be ordered to be delivered in 1 hr to their store and by the time they finished they had BS Dueler installed and the invoice they handed me said they installed BS Drivegards, some thing does not seem rightAnd after little investigation on google I found out that through the numbers the manufacture date on the tires , they are 3 years old to start of with they are manufactured from 2018Very unhappy with what i was told and what they did and I was skeptical to start of with since never dealt other than the dealer
Good working people helped alot especially Nasir help save alot of money after i had my car sitting for a month !! Now shes running like new thanks to there team at mavis in broadwaymall I recommend everyone get there cars looked at here
What a joke? Told me i needed front brakes, pads rotors, to drain and refill brake fluid and that my power steering fluid was low and black too. I should drain it and refill as well. LMAO I have electronic steering. MY CAR DOESNT HAVE POWER STEERING FLUID. I walked right out. My local mechanic said I have at least 10k miles left on my brakes. Mavis also wanted to sell me tires for 150 a piece add 30 more for each tire to balance and said I need an alignment. Bought tires elsewhere, balancing included and they said I do not need an alignment.
Shop is accommodating no need for an appointment , you can just walk in but ofcoarse its first come first serve. Nasir got me in no problem, staff are very friendly..
After going to so many different shops I finally found one I can call home. My tire technician Pedro and Leroy have hands of gold. Everything was done swiftly and professionally. I will never go anywhere else to get my tires fixed thank you so much.
So far the best Mavis in Long Island and the manager Nasir so far has been very helpful and informative. Always recommended.
I was attended to immediately i walked in. Nasir gave me a break down on what was wrong with my vehicle, and took care of everything. No complaints, I was satisfied.
My sister went to here for an oil change and was extremely pleased with the customer service and how quickly she was in and out. She says this is the best Mavis she has ever been to.
The best mavis to come in. I will always recommend this Mavis to everyone do see the store manager Nasir that’s what’s his name was if I am not wrong he is a really gem for this company. Highly recommended.
Always a pleasure coming here. Very good customer service. Car was ready before promised. Anthony is very friendly and personable. The place is run very well. Thanks guys.
I live in Brooklyn but I work in Long Island. Ive been going to this location for years... Ive always been more than satisfied with the customer service and work that has been done on my cars... Its also a great location for you to walk around and shop while your car is being serviced.
They are always honest about pricing, and usually finish the job quicker than expected. The location is so convenient, it is right in the parking lot of the Broadway Mall, so I drop off the car then go run errands at Target or shop or get my nails done. It makes for a very productive day!!!
I went there for them to fix my cars alignment. they made the alignment worse and they stole my gas cap. the guy at the counter with long beard was very rude.
I know there are billion tire places, but this one actually stands out. The managers and staff work hard here and are honest. I truly appreciate their efforts and Mavis Corporate should recognize these guys for their service. Also, its a great location if you want to go wait and shop in the mall while your car is being repaired. Thank you Mavis Broadway Mall!
Service guy explained in detail all services which needed to be done and gave an honest quote. Car was ready in a reasonable amount of time.
Been going to this location for over 15 years back when it was STS Tire because the service is excellent. Theres a tech there named Lenox who is the best there is at everything he does. There is nothing he cant do. No matter what your car needs call up for an appointment bc sometimes its very busy there and ask to make sure Lenox is there that day or the next day. They open at 8am I try to be the 1st appointment of the day.
The man who helped me was very nice and applied discounts to my order. Since I made an appointment the time it took to complete was about 2 hours since it was also a busy day. I got a phone call when it was complete and found the entire process very nice. I will definitely be going back
Good service clerk very cordial
One star for the great flex pmt plan setup and invoice writeup.-4 after doing a $700+ job they should of been nice not rude.Thanks to Michael the DMThe defective alternator that was installed was replaced and all problems are solved.
Nasir the store manager is the best. I love coming to this store only because of him. He is really helpful personality.
I came in with no appointment, they got me in with great customer service... checked the air in my tires and all. They got me in and out in no time! What a pleasant experience!
The office staff are not very thorough. I called the shop to get a quote and they gave me a great price over the phone. The man on the phone said it would take 40 minutes, but when I got there a new man tells me 3 hours. Then hours later they call me to tell me they cant work on my car because only the dealer can change the brakes on this model.Maybe someone can check the computer next time instead of yes-ing people.
Nasir was very helpful and knowledgeable. I feel very confident when having my car serviced at Mavis.
This is our go-to place for oil changes, tires etc. Prices are reasonable and up front.The manager is always friendly and the location is super convenient. If they need to keep your car for 30 min or even 3 hours .... just go to the mall or see a movie.
Nasir the store manager was super kind and so helpful, not only in fixing my car but in helping me understans more about my car!
Nasir the manager so professional I came for the tires but I had no brakes he showed everything to me and take care of everything and I was in and out in no time.
Great customer service! They did everything they could to repair my tire instead of me having to buy a new one. They also finished faster than I was expecting.
Nasir the store manager is the man to go. Always recommend. 5 star service always.
I have owned a Toyota Highlander for 4 yrs, I have been going to this Mavis for oil change from the very first oil change. All the managers and staff used to be nice. I think they changed the manger and this new manger doesn’t know how to talk to customers or he is less bothered about customers. He changed me $20 more for extra quart of oil, let me tell you I have in the past 4 yrs never paid extra for oil. I showed him my last 2 receipts and he did not even bother to talk to me, he said he is the manager and said the previous ppl were doing it wrong and he would charge me if he was there. The total bill was more than what Toyota service center would charge me. I asked him to check break pads and he said they did not put any notes which means they are good, let me tell you the break pads are the original and have 50k miles on it, they are at the end of life.Conclusion - stay away from this place or atleast till the manger is changed.
Edward knows what wrong with a car 🚗 when the dealer could not figured it out he knew from just listening to the car running. Hes the best man Ill ever seen.
Had to bring truck bk in which equals time and money lost as i had to bring it bk not a week after getting brakes done!Manager nasir has a very bad attitude as well!
I have to fix a flat tire and guy on the phone doesnt wanna sell me a tire and hangs up on me. And at store this fat guy is rude and unprofessional tells me to come back tomorrow when I needed my car back in a hurry for work. Tommy is probably the only nice professional guy there. Hope they service me well or Im just never going back. Bad experience already before even buying!!!Update: other than the poor customer service skills, the deal and time it took went well. Tires are good. So changed from 1 star to 3 star. If it werent for the internet deal and close distance I wouldve went elsewhere but it worked out. Guy there kept trying to argue with me about not hanging up the phone.
Ive been to a lot mechanic shops in my lifetime and I highly recommend this place for maintenance work or other services. There customer service is very friendly and extremely honest. My experience and repor with them is excellent. I dont understand what these other people with bad reviews are talking about and to wait for an hour to 2 hours for services ia normal in every place.
Outstanding service fast friendly service. Tom the location manager alwAys give you a clear breakdown of the estimate of the cost never a surprise bill when you checkin out Great customer service I highly recommend this Mavis location
Had a great experience. Nasir the manager I guess is always a help very helpful and informative service at this Mavis.
This place is phenomenal, I can’t imagine going anywhere else to get my car serviced. The manager Taylor is very knowledgeable and honest. Will be back and recommend to all my friends.
Nasir the store manager is amazing helped me a lot and I was in and out in no time.
I’m beyond disappointed with this location I’ve been a customer at other locations for many years and this was the absolute worst experience I’ve ever had ...I brought my vehicle in to have my brakes checked I was then forced to fix my brakes along with my rotors after I just advised from another source only my brakes needed work...I try to express that I only wanted my brakes done they refuse to do my brakes without having my rotors then I proceeded to allow them against my better judgment to fix both the rotors and the brakes .... After I got my car back the car is making a clutch sound when I press on my brakes I drove around for a while longer still did not feel safe with my brakes at this point in time.I contacted corporate they advised me that I could take it back to this location I declined. I was told to contact the district manager Mike to set up another location I spoke with him once we played a little phone tag and there was never any follow up... I traded in my car with the horrible brakes to get a new car I’m so now not only did I receive poor service with a horrible repair job I am now paying for equipment that I also don’t have... You have lost a customer and I will make sure to inform everyone to stay away from this location....
DO NOT go here!! Would be 0 stars if possible. Super rude front desk staff (especially the fat guy looking like Peter from family guy). He refuse to give me a spec sheet for my alignment and receipt saying the printer was broken but GUESS WHAT? he printed it out for me AFTER asking 2 more times bc i wanted a record of my visit. He also accused me of putting in new tie rods after my previous alignment so that i would have to pay again but i got the alignment for the new tie rods (which is the whole point of a alignment after getting tie rods). After i said i could go home to get the receipts for both services he finally caved in and warrantied the allignment. A few days later I find a leak in my car passenger side floor which was never there in the past 4 years of owning the car. Will definitely be contacting corporate.
I wouldnt give even 1 star to these guys if I can pick 0 star. The worst customer service ever. They use faulty parts and make you go again and again. And even after that they are so unwilling to help and correct their mistake. The staff is so rude and cant believe how unprofessional they are. The guy name Tommy is one of the worst person you can meet on this planet. And they blame on the car and then car maker and everything else. They very well know that its their fault and still dont do anything. Cant believe how they are still in business. They are money-digger. DONT GO HERE. Stay away, drive far and save yourself money and time.
The guys here are fantastic Nasir really pays attention to what you need and Lenox knows his stuff! They both go above and beyond, as well as the whole crew to do the right thing for you!
Made an appointment for 9am the day before for inspection and oil change. When I geve them my keys at 9am I was told I was next and it would take about an hour to an hour and a half. Came back at 1020am and my car had not moved. I was told there were a lot of people ahead of me. When I said you told me I was next over an hour ago the mech said I dont know what to tell you.... Took my keys from them and went elsewhere... Terrible service
Nasir took really good care for me. Very helpful with cars and resources. Would highly recommend.
Nasir was great and courteous. There was a delay but he commicated with me exactly so I did not waste time
Great service!! Always informative and honest. I fully trust that their recommendations are accurate and always in my best interests. Have had nothing but positive experiences every time!
Im leaving only one star because they left a school bus that needed a jump to start in the parking lot . And they said no we cant help me and they had a jump box . So look at it like this the manger would leave a school bus stuck and not care if there was kids to be picked up he would just leave people stranded. I was even willing to pay and have one of the guys that work there jump it and he said they where to busy . That was a lie because the employees where just sitting there.
Is I could give them 0 starts I would called for a price I dont know thw size the person who answered was so rude to him if he could help me by me giving him and information of thw car he said no and Hung up after I told him I do know the size of the tires 😡
Never returning here. The front desk guy - assistant manager is really rude. Poor Service. They cant handle any complaints and not ready to listen to the customer.
The service at this Mavis is great and the manager, Nasir and all the employees are always so kind to me when I come in for repairs.
Ive been here a couple times. Is never been crowded and the service people are friendly and informative. Ive been satisfied with all my vehicles repairs.
This place has become super awesome and reliable over a past few years.. esp with their manager Karl. Very honest and quick service. I have stopped looking elsewhere.
Amazing gentleman in the front. Such a pleasure to be helped when i needed it. Great guys. Highly recommend them for any needs
Im starting to think that all Mavis are the same and that their tires are not 100% brand new because I drive less than 10k miles per year and my tires do not last more than 18 months before they need to be fixed or replaced and I only drive local.
My go to place when I need something done asap!
Nasir the manager is really helpful and always committed to his word. Really nice guy.
No appointment needed when I walked in and had new tires installed same day. Good service
Nasir is the Best person to bring the car when you are having a problem very friendly personality.
Great experience.. friendly staff. Honest prices talked everything over with me and kept me up to date on my service
This Mavis has always been a reliever for me. Nasir the store manager is so helful. Always recommend.
Great experience. The front desk was so helpful and explained everything very well! My work was done in very timely fashion. Thank you guys!
First off I’d like to start with good food service and resourceful I’ve never seen them use milk on tires before but it works the service is much obliged.
Service fee to check a tire of 54$. Rio off. Sales person did not advise of a fee before checking the tire.Thanks I will not go here anymore.
Just went today to see about a nail in a tire. The nail was an inch an half from the sidewall and they said it was unrepairable and I need a new tire. So I asked them for a quote for a new one and Ill think about it. They then put the tire back on the car and then handed me my wheel lock. I was thinking why they didnt just put it back where they got it from. So I got into the trunk and everything was all over the place.Later I found out that the quote they gave me was for a different model tire than the one I have, so it seemed a little cheaper at first.Not to mention, they told me this after 1 hour and 15 minutes of waiting.Hope they understand that they are being reviewed on the internet, and this isnt doing so well for them.
Nasir the manager is a really good guide. Always recommended to family and friends.
Best Mavis so far. Honest service.
Tommy did a great job with my truckGot me in when he said he would and the price and experience was great .Anyone looking to get work on there car go see Tommy ..
Went to Mavistire in Broadway Mall to get a oil change the staff was so knowledgeable, courteous and helpful I was in and out of the facility in a jiffy. Thanks you Mavistire
Prices have increased a bit. Have to double check the work to make sure everything requested was actually done.
Best service ever of all the Mavis stores, thanks to The Manager Tommy, got me in and out at a reasonable time, took good care of me and my wife car.
Good Service. 85352
As always the guys are great. Great service and fast.
Great service, friendly staff. No issues ❤️❤️❤️ Very informative with my vehicle!
Amazing staff very kindly and helpful every time totally recommended to everyone who wants to has a good job .
Happy customer😊Quick service. All of the staff are friendly and very professional.....I will surely recommend to my friends.
This is the best place ever, friendly trustable good workers specially Mr. Nasir , recommended place thank you so much .
Got a battery there for my car service was excellent they told me I need a specialized rear wiper for my Jeep they installed it and it wasnt that expensive I would highly recommend Mavis in Syosset
Great experience, helped with payment because I couldn’t afford right away.
Employees fighting and cursing at each other in front of me. Then smoking in front of the building. Just a horrible experience.Spoke to the area manager. He refused to help.
Friendly & fast service.
Best service Nasir the manager very helpful
Very good service! Expert knowledge and honest. Highly recommend car service here.
Nasir was so professional and efficient. I always send my family straight to him.
Nasir the store manager is always very helpful treats like a family member.
Awesome I have been Going here for more then 4 yrs and service is best in class
Nasir is so informative and helpful never had an experience like this before.
The best mania to come to always a pleasure. Nasir the manager is a gem. ❤️
Nasir is the best teacher and a service provider for this company.
Great and Friendly personnel willing to help. Service was fast.
Nasir is the best person I have ever met.
I would give a zero rating if I could. Extremely rude. Dont waste your time or money here.
Best Mavis Nasir is the best
Horrible. Drop off car for oil change at 830 in morning, Came back 2 hours later. Nothing was done. Not even a call to let me know. Totally unprofessional. Dont waste your time h
Nasir is the best manager I have met in this field.
Best Mavis in town. Nasir is the best
Place is run by con artist call up get price tells me good price he says come down in five min get you right in I ask his name he says AngeloI go right down there live around the block he says Angelo not here . How ironicThen wait goes from your next on the phone . To sometime today when I get thereAnd price changes and guess whatThere is no Angelo that works there in salesPeace of garbage
Went for tire change. There is a front desk guy who is having very bad attitude and bad behavior. Doesn’t give any proper information so I had to go to pep boys.
Great, friendly, and timely service! Knowledgeable and hardworking staff!
So friendly store manager. Recommended always 5 star servic .
Very rude was told to come down to get service, when I made it there was told tech is sick can’t do anything.
Best Mavis Nasir the store manager is so friendly recommended.
Good place I got my parents tire changed here a while ago.The worker was really kewl.nice helpful people.
Best Mavis so far and the Manager Nasir. 🤞🏼
Very honest shop
Service was great. Nasir was very helpful.
Nasir was able to patch my tire quickly and efficiently!
The best Mavis and the manager very friendly.
Nasir the manager is very helpful and the best guide to cars.
Nasir was great, super friendly! Excellent service!
Had brakes fronts and rears done , discussed price with me in advance , no issues , great job will be back for tires before snow
I called and got a price but when I got there the price had suddenly changed much higher than what I was quoted. The guy was an arrogant jerk
Had good experience was quick and helpful. Nasid was cery helpful!
😪poorly managed ,customer care doesnt exist, prices better on line, service was stellar when the company was STS tire center until Mavis took them over the location is 2250 Hempstead Turnpike, East Meadow, NY 11554
What a rip off. My sister tried to get her car checked out there, they tried to charge her 105 dollars. If you’re a female don’t go there that’s ridiculous. Almost as much as my lawyer. What a JOKE.
Total reviews rating 4.3
199 Reviews for Mavis Discount Tire 2023:
Review №1
2022-07-07Very professional, thorough and efficient service. My brakes went out and they took me in immediately and had everything fixed and replaced in 3 hours. Thank you so very much!! Very pleased and satisfied with everything. Prices were very fair and the work was quick, outstanding and clean.
Review №2
2022-07-01I would give them zero stars if I could.I took my car to this location for inspection. I was told I needed back breaks and rotors or it would not pass inspection. The bill was over 800bucks… they also wanted to do my front breaks saying “they were a hazard at this point and I could get in accident” I said “no” to front breaks and I am glad I did.I went to my regular mechanic and after checking the car, I was told I do not need breaks at all! Not only that, the back breaks and rotors were put in wrong and now needed to be fixed….People at Mavis lied about the fact that I needed back breaks and rotors, over charged me and then tried to scare me into more work, saying I would get into an accident.Straight up stealing money from people.
Review №3
2022-06-21Guy there by name Anthony. Tried to rip off my wife she had a nail in tire. He told my wife tire is unrepairable since nail is in the side wall. False! Nail was not on sidewall. He wanted to sell her 4 tires or else he can’t help her. My wife called me and had me spoke to him. He said he gotta change all 4 tires since car is “AWD” I told him only change the damaged tire he refused he said he will not help her and put the car outside and completely ignored her. My wife was stranded Outside with no help. I can’t believe he tried to rip her off thinking we would fall for such scam.I tried to attach the picture of the tire here so you can see how he was lying but there is no option here to have me upload the picture. I hope management responds to this review so they can take appropriate action to prevent it from happening again
Review №4
2022-05-06Professional, fast service, always a pleasure to do business here. Anthony is very friendly, professional and answers any questions or concerns. A pleasant experience to work with the Hicksville Mavis team.
Review №5
2022-01-14Whole family brings our cars to this Mavis location. Whether it is general maintenance or major repairs, these guys are the best!!! They know their business and always do a a great job keeping our cars in great running order. Anthony and Nasir do an amazing job keeping you informed. These guys are the only shop I would trust our cars to!!!!
Review №6
2022-01-25My husband is a Mavis customer from 8+ years. Any type of car service - he always runs to Mavis ! We recently moved to this area; so this time visited Mavis near Broadway Mall for the state inspection. They simply failed it saying wipers need to be replaced, also battery replacement which werent in the state inspection checklist & gave a quote which was very high. We knew its not true because wipers were newly installed just 2 weeks ago. Later, passed the inspection at some other place without any issues. Sad experience at this particular Mavis location being a loyal customer from many years.
Review №7
2022-02-11My daughter had two tires which was low with air. Nasir was very helpful and caring. My family has been a Mavis customer close to 14 years. We appreciate people like Nasir and will continue to support mavis.
Review №8
2022-01-13Good Mavis branch, they respected my time got me in and didnt keep me waiting around unnecessarily. The staff was courteous and kept it real with me, I went in expecting to spend twice as much as it wound up coming out to to get my brakes changed.
Review №9
2022-03-14Phil fit me in last minute for a tire repair right before they closed shop. He and the tech were courteous and the price was excellent. Highly recommend, great service.
Review №10
2022-01-25NEVER COME HERE!. They charged me $525 dollars for changing my rear breakbpads and rotor and they scratched one of my rims and completely Denied it. Stay away away from this place they. Worst experience I have had. They cheated me and damaged my new rims. The guy at the front desk is very rude as well. Two weeks later the new breakbpads and rotors they installed started grinding. They gave me low end end rotors and breakpads. Ridiculous price. My car only had 45k on it. The rotors didnt even have to be changed. They lied to me and scared me into doing it. Went to Honda to get it fixed. They asked me why did you changed the rotors in the first place. These people will scam you of your money and will take no responsibility if they damage your property. Never come to this specific Mavis location. If you Vaule your money and your car dont come here please. Nasar is a very rude and has no manners at all. All these reviews are fake. I have never been treated so rudely in my life. I will never come here again.