T.J. Maxx in Webster
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Webster, Monroe County, New York, US
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Site: https://tjmaxx.tjx.com/store/ind...
- Monday:9:30AM–9:30PM
- Tuesday:9:30AM–9:30PM
- Wednesday:9:30AM–9:30PM
- Thursday:9:30AM–9:30PM
- Friday:9:30AM–9:30PM
- Saturday:9:30AM–9:30PM
- Sunday:10AM–8PM
T.J. Maxx in other cities:
A great place to shop. They cleaned the carts as they were returned. There were arrows to follow and the isles were widely space making for easy social distancing. Every was wearing masks. The check out line had markers that told you where to stand. It was safe and well managed. I have high risk family members and would recommend this store to anyone who needs to be safe in these hard times.
I like this store because of the variety of clothes and other items they have available and the reasonable prices. I get a lot of my work attire here. The staff is friendly and helpful and generally get you through the lines quickly. The one thing is, and its probably just the nature of the items they carry, that its difficult sometimes finding things... lots of sifting to find what you want. Other than that, its great.
Such a big selection and they are constantly putting out new everything when I go there once a week. The customer service is great. If you see a long line build up, dont worry. They have a lot of cashiers who get customers out quick:) I do want to add one thing about an older woman who works in the dressing rooms. Shell count what you have before you go in which is fine but only certain people, shell count everything you walk out with too. She should do that to everyone instead of judging. Totally lost my respect:(
Went here today, had an armful of 10 items as I know that’s their limit and liked 6 of them. Went to continue looking and was practically scolded by the woman working the fitting room on how I shouldn’t even try on more since I’ve already tried on 10. I was expecting to spend upwards to $500 to prepare for a trip but I took everything I had liked and put it back on the rack as I will be taking my business away from the TJ Maxx/Marshall’s corporation as I have only had horrible experiences, ESPECIALLY at the store in Webster, NY. Would not recommend.
I have had the best experiences in this store except for this past Wednesday when two employees followed me and my friend around while we were shopping. One young lady made a beeline for us the moment we walked into the store and did not leave our side until we walked out. She and another employee stood in the aisle and watched us shop, and yes I stood there for about 7 minutes and they stayed there not even pretending to restock or reorganize the shelves. The same young lady insisted we pay for our items at the jewelry counter. You all need to train your employees better. I am extremely disappointed.
I purchased a bunch of items and got home to find out that one if my purchases was not in the bag. I called and they said it was still at the store and I could come anytime to pick it up. I had to make another trip over 25 miles roynd trip to pick up a $6 item. When I asked if there was anything they could do to offset my inconvenience, I was told sorry and I asked again and as the manager just walked away, not even looking at me, said sorry. I understand if nothing could be done, but at least stand and face me and give me a complete sentence and sincere apology! I will never visit this place again!
I went to TJ Maxx last night, I normally love going to this store! I had 2 shirts I picked out to try on.. 2!! The woman in the dressing room area told me I had to put both of my items on a rack for her to count, which while I was putting up there and asking why the change, she was rude and forceful by helping me put my stuff on the rack for her to count 2 items. Then she hands it to me, tells me to go to an open room, but then where you have to get through, there are 2 carts blocking the hallway- pinned against the corner and wall. No way of moving them. Im not that small of a person, it was very uncomfortable to try to get through and she gave me a nasty look because i touched her carts trying to give myself the slightest inch. I came back out after trying on my 2 shirts. I had one in each hand. One I wanted, one I didnt. She then proceeded to take them both from me, and asked me which one I wanted. At that point, I really didnt want either one of them!! I took the one i wanted off her precious rack and walked away and continued shopping there.I do love this store... but Im very turned off by the dressing room area now. Im not sure Ill be buying clothing from here any more, as with my body type I have to try things on each time. If this whole count rack thing is a new TJ policy, thats fine... but make sure your employees handle it with less aggression.
As a truck driver I like delivering here it’s calm and organized only thing I don’t like is the way to get in. It’s a tight fit and usually only one way to get to the dock. You have too pull up to the dock facing it, then back up towards the area where they keep the salt and plow trucks and turn yourself around to properly back into the dock. You could come in the other way to avoid all that but times I usually deliver there is always car in the parking area so I can never get through.
My wife and toddler son were shopping at this location, and apparently they keep their perfumes out in the open and look much like testers (btw, maybe keep them in boxes to avoid confusion). My wife was reprimanded for using one spray that she thought was a tester. Rather than point her in the direction of said testers, the employee was very rude and said if everybody did that then there wouldnt be any left for people to actually buy. Yeah, thats our big elaborate scam- go trough the hassle of shopping with a toddler in a department store so we can sneak sprays of perfume... Since TJ Maxx sells everything under the sun maybe you can buy this rude associate a clue, its probably mixed in with all that weird food nobody ever buys.
My experience with TJMaxx in Pittsford, i would rate customer service poorly. I asked the cashier to call another TJMaxx to see if they had the size jacket i needed, she replied i would find out quicker if drove to Victor , there were no customers waiting, so i didnt understand why she couldnt call the other store. What happened to being nice to customers.
I just witnessed this locations manager chastise a woman returning with a reciept! The customer looked perplexed, and handled it well, but this middle aged manager(glasses,blonde dyed hair)had the nerve to point out the Camera directly to the woman and information on a item( that looked to me as cheap ) and tell her it wasnt tagged properly and she would send her back to store it was purchased at on reciept but since its already returned by the new girl ..and on and on and on..and that she is on camera ..what was she implying?!it is NOT our responsibility as consumers to make sure your items are tagged appropriately! If we buy it wrongly tagged how are we to know! We spend our time and money at your stores and do not need to be RIDICULED in front of a line of customers. I wish I said something ! She should be let go! Absolutely terrible customer SERVICE. I will NEVER go back to this location!
I just had a wardrobe malfunction at a picnic in Webster so I went in needing to purchase something and actually put it on in the dressing room and walk out and the staff and management were very very accommodating went is far as bringing the handheld safety remover thingy over to where I was to take that off so that I would not have to be embarrassed by having to lean over at the checkout desk to have that removed..... so yeah TJ Maxx rocks!!!
Great brand names such as technomarine watches which is a hello of a watch but at regular price is expensive I just found two here at tjmaxx price ! Unbelievable! Purses in famous brands such as Michael Korks, Tommy Hilfiger, Calvin Klein, Guess...etc.Housewares! Endless and splendid collection to fulfill any taste!.Clothes and shoes ! You always walk away with a pair of shoes or clothes. Furniture is not that abundant but you find once in a while something that catch your Yes!They have plenty parking and clean bathroom.
Total reviews rating 4.3
191 Reviews for T.J. Maxx 2023:
Review №1
2022-05-15The webster store is always kept up nice. Clothing and other merchandise change frequently, so I try to stop in several times a month to see whats new.Today there was a great selection of newer brand name clothing with great prices! I made out pretty good this time 😁
Review №2
2022-01-30Going to TJ Maxx is one of our guitly pleasures. Love wandering around the home goods stuff looking for new things. They have a great selection that changes regularly and is priced very fair!
Review №3
2022-04-02They used to have better selection of larger and plus size clothing for men and women. In the last year they have got rid of most larger sizes ( over a 14/16 for women and 42/xxl ) even those sizes are few and far between.
Review №4
2022-05-16Found what I needed. Nice selection. Store is neat and clean. I don’t shop here often but when I do it’s fine.
Review №5
2022-04-21Their prices are little but so Is there selection. If you want baby girl clothes or mens shirts or hoodies tho this is the spot!
Review №6
2022-04-11It was very good on Sunday. All went smooth, had what I needed, had the size and the color, and of course the price we like,.
Review №7
2022-03-23Clean store, nice selection and good deals! Always fun to go!
Review №8
2021-12-14A very large TJ maxx atleast better than the one on monroe avenue. I love their jackets and bought gloves. Home section is not big but there is a home goods across the street. Very good variety of things to buy. I love Tj Maxx.
Review №9
2022-04-01I always find more than Im looking for, love the store.
Review №10
2021-12-04Very organized store. Staff is pleasant. Not as many selections to choose from compared with other TJMaxx stores.