Today Beauty Supply in New York
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New York, New York County, New York, US
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- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
I try to patronize small businesses but its fairly difficult to be a repeat customer when the customer service is so poor. The cashier was extremely RUDE. I cant understand how you can greet someone at the counter and they completely disregard you nor do they thank you after the transaction. The manager must invest in customer service training for his staff if he wants his business to grow.
Extremely disappointed. I come to this beauty supply often but the guy Ben I believe he the manager is so rude to his employees. I walked in on him screaming at a lady employee in the most rudest way. You can tell those poor girls are tired of the treatment by him. Wish them the best. But people please watch where you spend your hard working money whether there black or not.
Oh my God this place was so horrible. Went into the shop to get a wave kit with my son and the service was horrible the lady didnt help me show me where the product was. Then we went to the cash register the lady who was on the couch was that was on her cell phone and rained up the wrong items. My son corded and we told her that the idols wasnt mine she did not apologize for her mistakes she just corrected. I was so disgusted I left Im never going to return to the store I have no reason to but I will tell all my friends anybody would ask about this business not to go there!
My Ex boss is rude, A liar... A male chauvinist. MOST unprofessional man Ive ever met in my entire life. He Have very inappropriate relations with certain employee. Never pay employees on-time on a biweekly basis. Devalues women. Treats women with no respect. Certain employees are wonderful. So customers service is okay. Definitely wouldnt spend my money there due to bosses UNPROFESSIONALISM.
Total reviews rating 4.4
102 Reviews for Today Beauty Supply 2023:
Review №1
2022-05-31The store is just what the doctor ordered. Customer service is great. Convenient location. I suggest you visit, you wont be sorry.
Review №2
2022-04-10Such nice people. I gave myself highlights and they turned out brassy so headed in & they helped you to get tonner and how to apply. Now I know. THANK YOU !
Review №3
2022-02-19TODAY BEAUTY SUPPLY IS A BLACK OWN Beauty supply in HARLEM NY They have the best price in town . They customer service is Awesome
Review №4
2020-12-11I have been going here for about two years now, and I love the place. The girls are always so friendly to me and my mom and very helpful. Being a professional in the hair business it is nothing wrong with asking a few questions and getting the right answers with some help on hair. Every time I go in there, I am greeted with respect. They know me very well, I feel like they are my family. I got to know them very well, even the owner is very nice. You can’t go wrong with this beauty supply store. Love it.
Review №5
2022-02-25Great customer service.. worker are very friendly and listen to you on ur concern, really recommend.
Review №6
2021-09-04Super respectful employees! 🥺🙏❤ I came in and had dropped some hair that was too high for me to reach which as you know can be scary and embarrassing, and the female employee was SO nice to me, it warmed my heart. Great selection of hair.
Review №7
2022-01-25So glad I decided to start buying Black! I searched Google and found them. When I walked into the establishment, I was treated kindly, like a customer. I was greeted, the staff was very courteous and helpful. They didnt harass or follow me around the store, when I had a question, they were very attentive and knowledgeable, prices are reasonable bascially the same prices you find in the other stores that wanna dehumanize you amd still take your money. Just to see people who look like me and understand my beauty supply needs, I dont mind spending my money there. Great store, great people and I will definitely be back!✊🏾🖤 ...😞I felt like that a month ago, but since I had become somewhat of a regular customer, I noticed when I came in on June 29th, the energy was off! There were few adults working that day As I was looking for specific item, no one helped,even when I asked for help. Theres a chick with pink hair that works there, AVOID HER!🗣 Her energy is funky. Anyway, you try to support your own and still get shaded. Oh well, theres other black owned businesses around the city. I dont have to and will not be spending no more of my hard earned coins there. Peace and Blessings to Today Beauty supply. May they flourish, just not on my dime.✌🏾
Review №8
2022-03-27The location is small but its stocked well. The staff is welcoming and helpful. They are my first stop to spend my money to support a neighborhood business.
Review №9
2021-09-30This place is highly unprofessional. Sales associate said I couldn’t buy a set of perm rods because they were on hold but clearly put on display for purchase! Literally lined up on the rack to be sold. Not put behind the counter or put away...Then the lady with red faux locs proceeded to be ignorant saying she would “allow me to purchase x amount but not the rest! Highly disappointed being as I frequent this beauty shop often being one of the black owned in the area but this this highly unacceptable. And clearly since they have so many professional orderes they shouldn’t be open for public use .
Review №10
2019-04-281. Its black owned2. Customer service is amazing3. Prices are extremely reasonableI highly recommend shopping here.