Very professional driver safety guard my Ferreira to the shop due to flat tire.
Review №2
2018-09-19
First off, I would like to mention I am a high level Google reviewer which you can tell by my many reviews and level. I try to write informative reviews to help others out there. I never enjoy writing a bad review but at times you need to in order to save others from a headache.This is one of those times. I called Toms Towing from a recommendation by a trusted body shop Ive gone to for years. This is not the first time I had to have my car towed due to problems. It is the first time I had a towing service make a mistake then not own up to it or give me a simple apology.They brought my car to the wrong location than I had asked previously. When I called to resolve the issue the owner kept putting the blame on me. I had specifically mentioned the person who recommended me. The body shop is literally a couple minutes walk from them. Yet, they brought my car to a different location miles away.I understand mistakes happen. A simple apology wouldve sufficed. He couldnt even do that. Instead, he told me I would have to pay more money to have it towed to the location I had originally requested. It seems the greed for money is more important than customer satisfaction at this towing company.This is the longest review I have ever written. If I could give 0 stars, I would.TLDR: If you need a towing service, I would NOT use this company ever again. I suggest you save yourself a headache and do the same.
Review №3
2020-12-15
Most disgusting towing place EVER.Their customer service is absolutely atrocious and literally inept.they do not have knowledge of anything are absolutely incompetent/ uneducated and literally filthy. ive unfortunately had other experiences with towing placed but this is by far the worst, most incapable, infective and barbaric thing ever.
Review №4
2021-08-13
Tom came to the rescue in the middle of the night, without hesitation. Nobody else was open but he was able to help and Im super grateful! Thanks, Tom!
Review №5
2020-09-30
Tom is very serious but he was there really fast, was pretty understanding of the situation, and gave me a good rate. 👍🏽 At the end of the day that’s all you really need.
Review №6
2018-02-07
Very reliable towing company, clean, good customer service and friendly driver! My Wrangler is very happy with them overall.
Review №7
2021-02-21
The worse unprofessional disgusting attitude that I have seen in my lifetime.. stay away indeed !!
Review №8
2021-10-22
Tom is a great person, very friendly and professional
Total reviews rating 3.4
11 Reviews for Toms Towing Inc. 2023:
Review №1
2021-08-11Very professional driver safety guard my Ferreira to the shop due to flat tire.
Review №2
2018-09-19First off, I would like to mention I am a high level Google reviewer which you can tell by my many reviews and level. I try to write informative reviews to help others out there. I never enjoy writing a bad review but at times you need to in order to save others from a headache.This is one of those times. I called Toms Towing from a recommendation by a trusted body shop Ive gone to for years. This is not the first time I had to have my car towed due to problems. It is the first time I had a towing service make a mistake then not own up to it or give me a simple apology.They brought my car to the wrong location than I had asked previously. When I called to resolve the issue the owner kept putting the blame on me. I had specifically mentioned the person who recommended me. The body shop is literally a couple minutes walk from them. Yet, they brought my car to a different location miles away.I understand mistakes happen. A simple apology wouldve sufficed. He couldnt even do that. Instead, he told me I would have to pay more money to have it towed to the location I had originally requested. It seems the greed for money is more important than customer satisfaction at this towing company.This is the longest review I have ever written. If I could give 0 stars, I would.TLDR: If you need a towing service, I would NOT use this company ever again. I suggest you save yourself a headache and do the same.
Review №3
2020-12-15Most disgusting towing place EVER.Their customer service is absolutely atrocious and literally inept.they do not have knowledge of anything are absolutely incompetent/ uneducated and literally filthy. ive unfortunately had other experiences with towing placed but this is by far the worst, most incapable, infective and barbaric thing ever.
Review №4
2021-08-13Tom came to the rescue in the middle of the night, without hesitation. Nobody else was open but he was able to help and Im super grateful! Thanks, Tom!
Review №5
2020-09-30Tom is very serious but he was there really fast, was pretty understanding of the situation, and gave me a good rate. 👍🏽 At the end of the day that’s all you really need.
Review №6
2018-02-07Very reliable towing company, clean, good customer service and friendly driver! My Wrangler is very happy with them overall.
Review №7
2021-02-21The worse unprofessional disgusting attitude that I have seen in my lifetime.. stay away indeed !!
Review №8
2021-10-22Tom is a great person, very friendly and professional
Review №9
2020-01-23Excellent response time and courtesy driver
Review №10
2019-12-21Came right on time