Tops Friendly Market in Syracuse
Site: http://www.topsmarkets.com/Store...
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Tops Friendly Market in other cities:
They need more cashiers. Only one cashier on duty. They know they have bus traffic on Fridays.
Specifically for the Bakery Section. Joe was awesome!!! He helped me through the process of picking a wonderful cake for my daughter’s birthday. He provided me with tons of creative ideas and was very patient throughout the process. My daughter loved the decoration and the cake was delicious. Thank you Joe and Tops Bakery!!
Not my favorite grocery store but it works in a pinch. The produce when I was there was not stocked the best and things didnt look the freshest. But they mostly had what groceries I needed. My big issue is that I was waiting for at least 30 minutes because there were only 2 registers or 3 open and huge lines going back into the shopping isles of people just waiting to check out. The older woman who checked me out was very sweet though.
Great for a quick stop. Its more expensive then Wegmans
Fairly more expensive than I imagined but being a member provides some discount.
At the location on Nottingham Rd.,Its no wegmans but more than adequate grocery selection. Clean inside with covered handicapped accessUsed by many of the SU students at the South CampusVery friendly and knowledgeable staffAmple free parking4 self checkoutsShares location with a few other small businesses incl. a pharmacy, a liquor store and a hair salon
Rude staff. Refused to give me service for not having a mask instead of offering me a mask.
Poor customer service. The Deli manager Holly was extremely rude and so was Kassidy. I understand theres a labor shortage however I am not a friend on the street or an acquaintance..Do Better Tops
Great store to shop at, nice staff
Awesome. Little bit on the expensive side but for the varieties it has, its worth it. The food section is good. Youll get freshly cooked snacks which are very economical.
Close at 12 should not mean entry doors are locked any sooner that 12, sad and a wasted trip to pick up milk.
Good service, but the prices are above most other grocery stores
More expensive tha other area supermarkets
I always shop at Tops but recently the cashiers seem to have forgotten how to pack bags I get home with mashed bread and broken eggs...
Make groceries gross expensive and incomplete. Obviously not my primary shopping place but it is on my way home and when I occasionally stop by I almost always cant find what Im looking for. Did I tell you that its expensive? Its not a cool move to keep prices high knowing that its located in the student area and they have nowhere else to go without a car.
Im sure that store manager Tyler will agree that Tops should be renamed: Tops Apathetic Markets. The selection is poor, the price point is okay, but the service is horrendous.
What a dump. I can not believe they stock the shelves with vegetables that are of horrible quality. I have taken rotten meat back there twice. Most of the staff are friendly and provide good service but the remaining few completely cancel it out. This place is next door to my house, but i vow never to walk in there again.
One of the better Tops Friendly Market. This is a significant point since Tops Markets can vary greatly between stores. The quality of the store seems to fall when the market its serving is of lower-income. This Top Market is very clean, well light, with a good variety of fresh produce. Take a drive to one of the inner city Tops Markets and you will find quite a contrast. I would expect some differences in the items carried at a particular Tops that might be based on the demand and ethnicity of the market it serves, but theres no excuse for having lower standards on the quality of the produce or the conditions of the store.
The prices are too expensive but the su students I can see cant afford it and thats where they go too expensive for a local like me sorry I cant afford it everythings two to three dollars more or less what is definitely pricey sorry
This is my favorite TOPS store. It has a huge selection of everything. The parking lot is safe. The restrooms are clean. I prefer TOPS stores to any other local chain mostly because the customers do not seem so aggressive and stressed out like they are in Wegmans. This store has a very good deli department, and it does not have the typical fried chicken smell to it.
I went to the recycle bottles at this location on Nottingham Road The people at customer service absolutely treated me poorly in my mind I was doing the right thing to try to save the plastic from going into the ocean they do not want to get their nails dirty or break a nail in all reality they’re overpaid and under work it’s very sad that this company puts special education people involved of the bottles because nobody else wants to do it it is sad to me because isn’t minimum-wage like $12-$15 an hour earn your money first and foremost and learn how to treat people you guys have lost a very valuable Customer I will shop elsewhere because of the way I’ve been treated in all reality all I was trying to do is save plastic from going into the ocean I wish there was more people like me in this world I strongly believe by the way I’ve been treated there is a class action lawsuit against discrimination I look forward to pursuing these actions ....
Decent spot. All I am saying is that the patrons feel like actors. Absolute fever dream whenever I walk through the doors.
This is a very nice place to go shopping. They offer a little bit of everything including hot & cold foods, also you can find awesome desserts in the bakery area.😋Theres also a great customer service area in the front of the store. If do not see what youre looking for on the floor, Tops has great customer service people available to assist you.Also, if your looking for a store that has quick in and out this is the place to go.☺👍
Went to the deli at 6:15 on a Sunday, only to be told that he was closed. Its dinner time, I wanted a sub, I could wait on the sliced meat. But really?! Ridiculous! So put out by this. I could see if I was there at 8, but 6:15?🤬
Its shocking how awful this store is. Its dirty, the staff are largely intent on not being helpful or even civil to customers, and 9 times out of 10 produce is just horrible. This morning I suggested that a manager open a line for a handicapped customer who could not make sense of the self-check out (neither could I, frankly) and she actually laughed at me, I strongly recommend the SU Coop (just down the road) which actually has organic and fresh produce, extremely nice and helpful staff, and a community ethos about making our neighborhoods better places and giving back.
I find the staff to be very helpful, and the store itself is clean and spacious with a huge variety of merchandise. Their health food section is especially notable, as well as the high quality of their produce. Shopping here is a far more enjoyable experience than the Wegmans mega-store concept.
They really ought to enforce the mask policy. 2 complete scabs were wandering about with no mask. One was openly clearing her disgusting throat over dairy products. Just those 2 people completely defeat the purpose of everyone else wearing them.
Tops in general is ok. There are 2 located conveniently to where I live. Usually a quick in & out. Downsides: high prices, not that great of a produce section. I imagine they struggle against Price Choppers prices and Wegmans selection.
My favorite grocery store! Problem is, you have to drive into DeWitt, turn around at 2nd light, to get into the Tops gas station!! If they have a Tops gas station, and you get pts, they should have the station near the store like in N Syracuse!!
It is close to university houses and south campus. Being in such good location, the prices are obviously a bit higher but make sure you ask for a bonus card on your first visit and then you will be good to go. With bonus card you find nice offers and total shopping price equals that of Walmart for me.
Found what we needed at a good value.
Its great for the college kids in town. Selection of beer is pretty good. But other areas such as produce suffer. Staff arent all that nice most of the time either. It works, but Ill go to Wegmans over here if I have the time and money.
My regular grocery store. They have everything you need food wise. Limited hardware/electronics section. But thats not their chief export. As far as what they should be selling, they do a good job of that.Fresh fruit, fresh bread. And the pre made meals are a gem.
One of the best market places to shop anything you need at one-stop. Has a wide range of products. Their fresh vegetables and fruits section is quite good.Staff is really friendly.
Some items are a little pricey.
I Love this Tops..Very Clean and Friendly!!! 👍☺️That’s very important to since I have a Special Care Son and They always offer to help if I need it with my son..Love the Manager Love the Cashiers and the works in the Deli and bakery!!! Keep UP THE GREAT WORK!!!! 🥰
Tops prices are a little high and their stores could use some updating. Ive also noticed that their meats at the Nottingham store are not that fresh. I hope this merger with Price Chopper will mean improvements to the Tops stores as well as their groceries
Local place for students to get their groceries. Clean store friendly staff. Prices are not very competitive with area grocery stores. Quality to price ratio that is...for example, Wegmans offers higher quality food at a fraction more than a Tops brand. So IMHO its worth making the drive out to Fayetteville.
Tops is a pretty convenient store to shop at because it is close to my home and is open from 6:00 a.m. to 1:00 a.m. at night. The food is a little more expensive than Wegmans & Pricechopper, but it is clean and the produce is fresh. It doesnt have the selection of products the other 2 stores have either.
I have shopped in this store since the 1970s. Peters IGA, P&C, Tops..The people have always been helpful and friendly and for the most part the store has been clean.BUT today I could barely walk through the aisles!!!:( There are way too many items being displayed in the middle of the aisles!! clothing (really? who needs to buy a t-shirt in a grocery store?) Cakes, cookies, etc. I had to use a big cart as all the small carts were gone and my cart was too big to navigate around these displays and other shoppers! The whole experience was NOT pleasant! Please do away with these middle of the aisle displays..I cant imagine using a wheelchair the way the store is currently being set up!
The inventory isnt as expensive as another location that is about a 10 minute drive away, but this store has enough to get you by. If youre in need of specific products or brands and do not want to compromise, dont rely on this particular location.
Do 90% of my shopping here because of convenience. Prices comparable to other chains.
Great place to get a quick bite or go full on grocery shopping. Has a great organic section as well. Pretty crowded around August to May due to college students though. Staff is helpful and friendly.
Decent selection of things to buy. Deli selection/Take-out is stocked with lots of variety. Minimal amount of customers going at the same time which makes shopping a bit easier.
First, to be quite honest, if it werent for the awesome people that worked here, this would be a 1 Star ONLY review! Why? Simple:Prices are too high, they run out of things too quickly, AND take forever to replace items. ALSO: The Tops named items are pretty piss poor in actual TASTE!
Tops is my go to place for groceries. They always have good items on sale every week. The people that work there are helpful. The prices are reasonable and they have a wide selection of products.
Tops has the best deals, buy one get one free and they have a clean store and they have monopoly you can play to win free stuff. They have the lowest deals. The cashiers are helpful if you need to find something.
Waste of time. States that the store is open 24 hours. We needed essentials, so we spent $40 on Lyft rides to get there. Upon arrival we learn that hours have changed to a 1am close. Half my days wages burnt for the privilege of standing in the snow at 2am. 24 hours means 24 hours, not whenever we feel like. Get it together.
Normally, I wouldnt waste my time writing a google review on a grocery store but I felt compelled because of how terrible this place is. If I could give them 0 stars, I would. The staff is terribly unfriendly, rude really. My favorite is the cashier who refuses to bag the groceries *eye roll*. I shopped last night and realized when I got home that the Kashi crackers I purchased for my daughter (on 8/25/16) expired in May of 2016. Thats great. I also realized this morning that 3 out of the 5 Chobani yogurts I purchased had broken seals or holes in the sides. Yall suck!
The Bakery and Deli both smell AMAZING. I like going there earlier in the day when stuff is getting made.Tops Friendly Market - You smell that? Its the savings.
The worst place anyone can shop...services are not available, cashiers are rude, you have to bag your items sometimes, fruits and vegetables are not fresh, at times we found mold on them the very next day, they close the deli down hours before the posted times, often when you walk in you will see staff talking or texting, ignoring the customers. The managers are often hidden in their offices and I have spoken directly to all of then...they always say they understand but blame the staff...since this lack of service has been going on so long, i now believe it is their fault...the staff only gets away with what the boss allows them to. The last time I was there I used the bathroom. ..there was no toilet paper, no soap, the perimeter of the floor had black mold around it, and apparently smelled so bad that the staffs reaction was to hang a bag of pinecones scented with cinnamon. The only bright light is George in the deli...he always says hello, is positive, and professional. I will never ever ever go into this Nottingham Plaza store, but this now has expanded to all of Tops stores, I am like many of the neighbors, I will definitely travel miles and give thousands of dollars to wegmans, aldis, or price chopper. I want to reiterate that I have tried to talk about what is so upsetting to our neighborhood.
Love the large produce section! Couldnt find where the shopping carts were though and had to wander the store a bit to find them.
Nice clean and orderly store. Disappointed with selections and prices of non-sale items. Very courteous workers. 😃
Very happy with the food selections, the cleanliness, and the social distancing measures taken to keep customers safe. Definitely my go to grocery store!
It seems unlikely, however, TOPs tends to be a little more pricey than other Markets in the area. What TOPs brings seems to bring is, 1) Convenience and 2) Shopping ease. TOPs has more stores out there so there is always one close by. Also, TOPs Markets tend to be smaller and logically set up to make finding items a lot easier. This makes a quick trip to the grocery store faster and easier, however, you may pay more.
One of the nicer small tops. Largely Su themed. Fair prices. Decent beer selection. Definitely been improving over the last few years.
My favorite neighborhood grocery store. The location on Nottingham Road is great and all of their departments do a great job. Great selection and friendly staff. A+
Good store. Very often their produce is sub par at best. A bit on the pricey side but not bad if you need something quick.
Im nostalgic for when this was Peters IGA. I grew up in the University and this was the big supermarket for our family once the Westcott Big M closed. Its nice to see this store is kept up and to periodically spot a familiar face there when Im back in town.
I appreciate the more organic and glass bottles Tops home brand options, I just wish their products werent as dependent on plastics.
Been a customer here since the 70s. Peters IGA, P&C, Tops....always a great, hard working staff. An experienced shopper can find great value.
Good place. However, what I do not like is that in many cases you go and get some brand of something, you go back a while later to get the same brand and you will not be able to find it. It happened to me dozens of times. I find a brand that I like, go back and cannot find it again. It can be frustrating sometimes.
This Tops is the best in the Syracuse area. Their meats are fresh and their prices are great. Compared to the other tops in Syracuse this would be the one to visit to insure your experience is a great one.
I live about two blocks from here, but will drive to another store whenever possible. Every time I go there, the staff has completely ignored me. I worked in customer service for over a decade and I couldnt imagine ignoring a customer that said hi to me or not responding or even looking up when someone tells you thanks, have a nice afternoon when theyre leaving.
Not the best prices but clean and decent customer service. Its a nice alternative if you dont want to brave the crowd at Wegmans.
Staff smokes in front of store entrances. Inconsistent staff courtesy and friendliness. The produce they sell is overpriced and lower in quality then pretty much every other store that sells produce. Feels dreary in there...
Not the freshest produce. Overall store is overpriced. Wegmans is same price and higher quality. Aldis is lower price and equal quality.
Nice looking and well lit, but smells when enteringthe store...like a dead mouse was left to decompose behind some boxes or something.
This is a nicer Tops in the Syracuse area due to its distance to SUs South Campus. They have a nice selection of food and recently expanded their organic offerings.
Good customer service
Topps is a great neighborhood store. They have items that are the grocery stores dont have, I hope they dont ever leave Syracuse.
Its a grocery store. They seem to have everything you would execpt to find in a grocery store. Produced seemed fresh. Dont sell hard alcohol but there is a liquor store next door.
The store is fine.
Great for a neighborhood store, but watch the prices. Theyre high.
I go there frequently when Im not in the mood for the W store.
My personal favorite supermarket. Shopping carts should be near entrance. Has great sales. People friendly.
Took my sister there to do her shopping. They were warm and friendly!!!
Tops is the go to store, they are a little pricey but on the other hand when they have a sale they really have a good sale.
I enjoyed shopping at the store until they closed down in our community and now its just too far away to get to it. Very disappointed.
Thank you for your generous donation and sponsorship of Syracuse Repair Cafe!I know the hungry volunteers and participants will enjoy the refreshments that you made possible
Easy shopping, always have what I am looking for
Love this tops minus late night (after 10) service gets lazy afterward. Goes down to one clerk whos on their phone.
Its convenient, but expensive unless you only get things on sale. And often the sales are for buying multiple items. Its popular for college students that live in the area.
Friendly staff, great selection at affordable prices.
Let people walk in without masks and I advised manager and she said she could only advise and couldnt stop them from coming in and told me I could always shop somewhere else so I did
Theyre the most expensive grocery store in the area. The staff is mostly unfriendly and offers no help. The produce is not great either.
Clean and organized, nice place to shop for food. Prices not too bad.
We love this store. My son Eric says you guys are awesome.
Good variety of products. Definitely cheap prices and good deals.My secondary location for groceries after walmart
Store is bright, clean well organized. Great location, convenient for SU students. Good service.
Best tops in Syracuse its way more organized and they have a few things that they dont have at the other tops such as the little cafe and a salad bar
Refused to sell me a bus pass because it was just after hours (but still open). Very inconvenient. Workers were standing around chatting. I won’t be back.
Best grocery store in nys
Get some freaking basil!Also the “spring” water tastes like tap water.Ridiculous.
My go-to place for groceries in the SU area. Though it’s smaller than most grocery stores (wegmans, walmart), you can still find everything you need there.
Nice selection of produce and meats!
Nice store. open till 1am. For certain items price are little bit higher like oils
Its a very nice market large selection, clean and fair prices. Get your tops card to get the savings
I was charged twice for something and they were very accommodating with fixing the issue and making it right.
Staff are always friendly and helpful. Convenient location.
Clean and fast checkout. Staff is always helpful has a decent selection pricing is ok
Clean, Great Bakery and Deli..Great Variety of Groceries and Beers.
Great selection, fabulous produce and meats, friendly folks, and any beer you can imagine.
Good stuff at pretty reasonable price. Its great to have their bonus plus card, which is free.
My neighborhood market. Close and convenient. Offer instacart which is perfect way to shop.
Quality has gone downhill employees uncourteous and sometimes rude Im assuming theyre college students the last check out person I had didnt even speak only grunted at me
This is my second favorite grocery store 😋
Clean place wide variety of different items
Great place to shop
Had more on my gift card than I realized.😊👌
Great place to shop for a quick bite or a months worth of groceries!
The prices are a little high, but the store is clean and everything is easy to find.
One of the oldest stores in is area. Still good product and service.
The employees were very helpful and directed to money savings offers.
Great store! Surprisingly well featured, even when compared with other Tops.
Happy people working there, very friendly, fresh , clean,but little priceeee
Theyre racists following people who are there just shopping every time Im there they say security scan sections c and d
Narrow product selection but many types of product. Only do 10/10 or 5/20 deals to get moneys worth.
This grocery store is near Syracuse University and they have a replica SU basketball court in the frozen food section.
My go to grocery store, decent pricing and helpful staff
I love Tops Market,and we need our store to stay. Please dont take it away!!!!
Very few people in the store. It was great.
Clean store helpful staff good deals what more could you ask for?
Good grocery store. It pretty much has everything. I would say it is more on the pricey end of grocery stores.
Crew stopped for lunch..nothing was ready...hot subs we ordered were still raw and uncooked...will not return for lunch
Pretty standard, clean grocery store. Bit expensive compared to other locations.
I enjoy shopping at tops thats one of my favorite places to shop at! 👍👍👍
Expensive for cheap brand food
Decent products with good quality but prices are a bit high
Nice store to go get some supplies quickly, great location.
No pharmacy and mediocre produce. Friendly staff though and now open 24 7.
Not bad. Just dont forget (or shop) without a Tops bonus card.
Fair, but gotta check out own food,, a bit of a hassle.
Good people good veraity, compatible prices, and very helpfull employees.
A favorite with the SU students. One of the larger TOPS stores, with a good selection
The staff is friendly & informative every time I visit
Good selection, friendly staff at the deli
Gret place to shop
Tops is open til 1am and has expanded their natural foods section, but they are expensive and their produce is so-so.
Sad some stores closed down loved the sales great store
The staff will always run towards the back of the store instead of helping me!
Tops on Nottingham really sucks, the people there dont care. And the produce is always bad.
Great Store, Very Clean, Prices Reasonable,, Great Variety...
Horrible cashier at 11:00pm suggested he was doing me a favor by cashing me out...
Good plant selection. Well maintainedFriendly cashiers
Its Tops a little pricey but its good
Dont go there unless you have theyre card! Prices are HIGH!!!!
They always have great deals and everyone is friendly
Great place to shop with lots of good customer service
Just shopping in my former neighborhood....was nice to see some old faces.
Open 24/7... Good selections for a store its size...
Great selections, friendly staff, very expensive.
Friendly staff but wallmart is far cheaper
Decent size store, had what I needed.
Shop here alot. Great customer service.
Expensive and generally dont have alot
Decent selection need improvement on customer service
Great grocery store with a good variety
Convenient, nice selection of speciality brands.
Very clean and organized
Over priced limited selection but good customer service
Always a good visit.
There are a lot of various items here, but the prices tend to be a bit high.
Great options for semi healthy lunch food on the go
Looking for a meal, here is a good place to pick up ingredients
Its a good store for groceries
Lots of good deals and friendly staff!
Great supermarket and helpful staff.
Its ok its a good store
Good selection but quite PRICEY!!
Compared to the Wegmans down the street its like a corner bodega.
Great offers and fresh fruits and vegetables!!
This location was well stocked and clean.
A little costly but great accessibility via bus.
Needs to be more accessible to senior citizens.
Pricey, but well stocked
Visit once or twice a week.
Great prices and always clesn.
Good price and jen is the best
Nice staff, but completely overpriced.
Alot of the things they sell are too expensive
Very clean and very pleasant employees
Lacking in meat and produce sections. Just not the freshest.
Prices are high compared to other stores.
Clean and organized, friendly staff
Staff is friend, prices not so much.
Great customer service!
Their deals are not as good as price choppers
Its a great place to shop
Total reviews rating 3.9
199 Reviews for Tops Friendly Market 2023:
Review №1
2022-06-09They have no cat food, and when they do it’s mega lame. Cat owners do feed their cats high quality brands too. They need better options. Yet right now they have none.Update they started to add more of a selection to cat food. Still waiting to see greenies for cats though.
Review №2
2021-11-29A Pleasant Surprise!I visit this store when I want an alternative to my favorite local market that is smaller, and carries a limited stock of vegan foods.I shop, and noticed the sale prices on many of the foods I buy. I used self-checkout, only to have the system complain every 3 seconds, but my total was fine--no errors. Due to the limited amount of space at self-checkout stands, I took my mobile phone out of my shopping bag, and placed it on one of the printers. When I returned home, I noticed the mobile missing, but I did not forget my wallet. I drove back to Tops, advised the Self-Checkout monitor that I left my phone, on the printer; she takes me to Customer Service, talks to an employee, then hands me my mobile.Why the surprise? I remember the Tops in Valley Plaza that was decent enough, but most employees there were bad, I was happy to see that store closed.
Review №3
2022-03-26Went to Tops to get some fresh flowers 💐for a visit to Friends👨👩👦 of the family that we have not seen in many many years ⏳the parking was not an issue the store was well-lit, well stocked , and the assortment of fresh flowers was abundant, ⚘🌼🪴🌺🥀💐it was a pleasant visit, The flowers are beautiful as you can see in the photo📸 👍👍😎
Review №4
2022-04-23I havent ever done my grocery shopping here, but its conveniently located for SU students. Every time Ive stopped in, theyve had what I wanted.
Review №5
2022-05-18It is friendly. They are customer focused. I left an item I purchased behind and when I returned it was instantly replaced by customer service!
Review №6
2021-06-16Come here for their BOGOs. I recommend their basics like Tops brand cookies, cereals, chips, and meats.Some of Tops brand package design is absolutely delightful! I love their cereal boxes with these happy barfing faces. Tops coco puffs is miles better than Wegmans.People who complaine about Tops prices never visited Wegmans. Although I would caution when shopping Tops fruits and vegetables. They tend to be not as fresh as Wegmans so you need to watch out for the fresher produces.PLEASE bring back the RTZ bacon chips. It was one of the best chips in the store! I miss it so much ☹️
Review №7
2022-01-17Convince is the only reason I go there. Produce is less than desirable. Stock levels could be better across the whole store and dont expect a Friendly welcome.
Review №8
2022-05-31Pleasant staff. Meat and vegetables stocked. Quick and easy in and out. No long wait to cash out.
Review №9
2022-05-11Bakery was a bit of a mess by 9 am on a Sunday. At least keep it tidy even if you dont have product.
Review №10
2021-03-13I would never go here for produce because it never looks fresh (except the lettuce blends and some fruits; pictured is their cucumbers in the organic section). They offer a wide variety of non-produce and the cuts of meat are always really nice, especially for the price, better than Wegmans in my opinion (although Wegmans offers a wider variety). Overall, their prices seem a little more expensive than Walmart, Price Chopper, and Wegmans (depending on the product), so the membership discount feels as if it just brings you down to regular prices.