Tops Friendly Markets in Albion
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Albion, Orleans County, New York, US
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Site: http://www.topsmarkets.com/
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Tops Friendly Markets in other cities:
Handicap accessible with electric scooter carts available inside. Cart wipes & sanitizer available at entrance. I especially like Tops larger choices of freezer selections & excellent meat dept, but only shop sale items bcz Tops is very expensive. No Tops gas station at this location.
This store is the worst tops in my area! Ive had numerous occasions of going in this store, you would think I would learn my lesson by now. The 1st time to get a sub for dinner they told me thered be a 20 minute wait! What? How is it that Wegmans can make subs right away but I have to wait 20 minutes for you to make a sub for me? The 2nd time I called to ordered a breakfast pizza. They told me 30 minutes. I got to the store 25 minutes later. The people behind the counter were chatting following each other around, talking, laughing. They finally noticed me I told them that I had ordered a pizza. Oh that will be about 20 minutes they Said! I said I called you told me 30 minutes its been 25 and you havent even started my pizza? And their excuse they gave me was that the dough was frozen! I told them to forget it just like I did the sub and walked out of the store. Called Crosbys I was able to get my breakfast pizza 15 minutes whats wrong with this picture? Now today I go in there bought over $80 worth of groceries, the cashier scanned my bonus card just like normal. When he got done with my order hes like, oh I forgot the scan your coupons after hes already totaled out and ended the transaction. Now he tells me I have to go to the service desk because of his error, why cant this be fixed at the register? So on the way up to the service desk that I didnt wanna go to, I notice that the bonus points never came off of my transaction! Shocking I know! As a proceeded to tell the girl at the service desk that it didnt look like my bonus points came off the total. She so rude!! She said well you have to scan your bonus card! Very rudely I might add! Like Im supposed to know their procedures!! I said he did scan my bonus card! She said well I didnt come off She proceeded to be very rude and short with me. She did fact give me the money for my bonus card savings and for the coupons that didnt get scanned. The point is it should have never happened #one and #2 it should have been dealt with in a professional manner. These people need customer service skills! Did I mention I hate this store! I was just reading through some of the other reviews, finding some of the same complaints that I am making. What I also notice is there is no response from management or any of these complaints! So whats the point in doing a review if nobody is going to follow up on the issues of the store!? Your slogan tops never stops Id like to revise that slogan .... tops never stops to help their customers.
The entry way smells horrible of sewage. I cant say the smell kept me focused on whats for supper. This is not the only location. There is something wrong with either the ventilation or the sewer lines filling up with sewage. This is a grocery store. There isnt enough water running to flush the lines. Maybe the fire dept can come in with high pressure hoses and flush the lines. Hope somebody reads and acts respectfully.
Always clean, always well-stocked, and always friendly. The weekly sales can give you some great deals, like the buy2get3free specials they often run. One thing that always sticks out about this place to me is the manager. I always see him around the store, out of the office and doing work to make sure everything is as good as it possibly can be, and I truly respect that level if dedication.
Many sale items rang up full price. Digital coupons would not come off at register. Told to go to service desk. Waited 15 minutes. When to the register to ask to talk to a manager was told they most likely not come up. Someone in front who had been taken care of but was given a hard time went to manage and manager was coming up. I left with out getting my digital coupons off as there were still 3 ppl in line ahead of me. This is totally unexceptionable! I will have to return to the store again tomorrow to get the bonus card saving that were advertised and get digital coupons! What a waste of time. I will think twice before shopping at this store again and will post on Facebook what a rip off if I do not get the sales price! 😤😤😤😡😡😡
Monday December 7th, 2020I ordered two dozen chicken wings. One mild one garlic parmesan. These wings were the most disgusting under cooked nastiest smallest wings Ive ever seen in my life! The garlic parmesan looked like someone puked on the wings, and they smelled gross. Just wasted $20 for nothing, threw them right in the garbage where they belong. I will never buy chicken wings from Tops here in Albion again. Lesson learned.
The big sign outside says Fresh Food. I beg to differ. I literally had to pull stuff off there spread and tell them its covered in mold. Its not just one item. Mushrooms, cheese, vegetables... and my dog wouldnt even eat some of the meat. They need to take care of their food better before I ever set foot back in there. O yeah the ham in the anti pasta was bad. Good luck
I dont have anything to say about tops but this Cortney Ives who reviewed this store is grossly misinformed. apparently shes on this GMO IS BAD! bandwagon which is completely fine (you want to eat all natural who am i to stop you) but the problem here is that she believes corn comes in a non-GMO variety.Corn, the crop we harvest today, is not natural. at no point in history has anyone ever been able to come across a naturally growing stalk of corn. the whole corn species is a result of humans genetically modifying the maze plant in order to produce the innumerable varieties of corn we have today.so my point is, if youre earing non-GMO, you cant eat corn.. period. if the produce guy you talked to, Cortney Ives, was truely helpful, he would have informed you of that.
Total reviews rating 4
199 Reviews for Tops Friendly Markets 2023:
Review №1
2022-03-15Nikki at the carryout cafe took my order for a sub over the phone. She was so friendly that it felt like we had known each other for years. She welcomed me when I came to pick up the tray and the subs were delicious with super fresh rolls and the meats piled high. I would highly recommend ordering their sub tray for any occasion.
Review №2
2022-02-09We attended the zumbini class today. My granddaughter loved it! The instructor was awesome and the kids really responded well to her.
Review №3
2022-04-09Ordered 3 fish fry no coleslaw had to choose macaroni or potatoe salad. Fish and fries hard no potatoes salad they were all macaroni and tasted awful. I will not buy from tops again
Review №4
2021-11-05Really clean store! Excellent selection! I have always been able to find basically anything I’m looking for, even obscure ingredients. So glad to have this store in Albion because it means not having to leave town or county to find certain things. Produce section is so fresh, too!
Review №5
2021-12-11I shop there more than Walmart. The store is clean, shelves are stocked and presentable. Staff is great. Also one of the best beer selections Ive seen in long time. Great store to shop
Review №6
2022-06-01One in Albion is quick n easy tho need another checkout clerk
Review №7
2022-03-05Tops is rebranding the inside with changes in isles, quick lunch food and more frozen lockers
Review №8
2021-09-24Great produce, vast selection of products and a friendly staff. I enjoy being able to buy locally grown fruits and veggies there while in season. Best deals on soda in the area as well. Check cashing, Coinstar and lottery on location too.
Review №9
2022-06-28Prices are way too high compared to other stores in the area.
Review №10
2021-07-19The Tops in Albion was a very nicely laid out store, but so very cold with the air conditioning that it made me sick to my stomach and my daughter was queasy also. We had to cut our shopping short because of it.