Kerbside pickup
Yes
Tractor Supply Co. in Hamburg
Categories
Location on the map
Hamburg, Erie County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 716-648-5140
Site: https://www.tractorsupply.com/ts...
Site: https://www.tractorsupply.com/ts...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:9AM–7PM
Tractor Supply Co. in other cities:
Comments (199)
Nice selection of dog food as well as other things. The people that work here are very helpful, always. They have a VIP pet clinic that comes every so often (check online for dates/times) so you can bring your peers for low cost vaccinations. Ample parking and easy to find.
I love going in there in the spring time and hearing their little voices
Ordered a pair of mens work boots online. Went to the store to pick them up, no problems at all. The person who was to get the boots didnt care for them. I went to the store to return them. The assistant manager, I asked another employee his title, who was cashing was also busy reaming out an employee in front of me. That took about 5 minutes. Then he tried to access my order and couldnt find it. He asked how much I paid for the boots.. I couldnt remember exactly. If I was a dishonest person I could have jacked the price up, believe me, I didnt and wouldnt. I had all the paperwork sent with the order and the order number was on it. That took another 5 minutes. He told me he was going to the other computer terminal in the back of store that handles the online purchases for pickup, to look up the price. I waited at the cashier check out and looked back at the other computer, and he is hanging over the counter talking to another employee (female). I looked back after another 5 minutes of waiting. I picked up the package walked back to where he was and he had since picked up the phone. I asked him for my receipt back. He started to mumble, I just have to get the price. I informed him of his level of competency and horrendous customer service and left. Customer service is the key to retaining a solid customer base and good customer service can convince a customer to want to return. Now I will take the time to go back again to the store and get these boots returned, but I will think twice before I purchase from them again.UPDATE: returned to the store within two days to try and return it again... The assistant manager wasnt working. The employee who gave me the assistant managers title was cashing. Gave her the same information and she processed the return in less than 5 minutes. Lickity split I was in and out. Now that was a pleasant store visit.
Great, clean, tidy store. The most friendly staff always available with a kind answer and if they dont know, they will find out. Love that they allow fundraisers for ill pets and have barrel racing presentations on site at special times. Love to shop here. Live the womens clothing and especially the 👢 boots. Yee-Ha
Online ordering please be cautious. This is the closest one to me(25 minutes away) and I ordered deer feed because I didnt know where it was in the store so thought they may have been easier for me to do. Unfortunately the one I ordered they didnt carry at the store even though the website said so. So it was a big ordeal in the store but the gentleman was very nice and helped me get the correct corn for my projects.
I make the trek all the way out here because I have a cat who refuses to eat ANY OTHER FOOD except for one provided through TSC, and we use the pelletized wood normally used for bedding in stables and even in pellet stoves. Believe it or not, it actually helps keep some of the smell in check, and it doesnt have that wet clay smell from regular cat litter. The price is right, the people are friendly and helpful, and I will keep coming back to this store as long as I can get what I need.
Have 3 guinea pigs and their prices for what I need for them are beyond reasonable in fact youre downright a whole lot cheaper for a whole lot more!!
I didnt have the money for a wood fence and tractor supply cameto the rescue! I bought a roll of cow fencing that looks good and was an affordable price. You can find everything from farm feed and tools to clothing regular pet food, boots....a great place to shop
2 people working the whole store! Its getting worse Everytime I go in there! Plus the managers usually reply to you like they dont want to be bothered! Carts all over parking lot so if you want a flatbed cart might as well go looking in the parking lot!
Love, love, love this store! Staff are great too. Got dog food, trailer hitch, engine oil, Pair of long nose pliers and my service dog was welcomed! Need it go and get it!
Clean, has alot of things you might need from the hardware store for farm, they sell regular pet stuff too. All types of animal food including for wild game. They get their baby chicks rolling for sale around mid March. If they had more people inside to help customers I would have given a 5 star but when trying to get help with 50 pound bags of feed, the wait can be quite a while in my opinion, but this whole post is my opinion, so take with you what you will.
I love tractor supply. I buy my dogs food, treats, and toys from here. Also like to buy my bird seed from them as well. Staff is very kind and helpful and almost always has what Im looking for.
I generally like Tractor Supply Company, but for this visit I have to give 2 out of 5 stars. I placed a large online order for four cases (96 cans) of canned cat food, for in-store pickup. Within 24 hours I received an email that said my order was ready and could be picked up within 7 days. I got there on the 7th day, and a polite young lady told me she couldnt find my order. After some searching she politely advised me that they didnt have it because I didnt come to pick it up in time. I told her I have an email, even showed it to her on my phone, which said I can pick it up within 7 days. Then she told me the email was wrong and it was actually 5 days. At that point I got a bit irritated, and she said let me go talk to my manager. Then she magically shows up with my order, and tells me that they still had the cat food in stock, and she was able to fill my order anyways. This all sounds a little bit weird to me.
Always love going to tractor supply you never know what kind of things that you will find there everyone is very helpful and friendly .
Good selection and I could almost skip one of the big box stores. Some items were priced really competitively and were good buys. Some items are definitely overpriced, but thats the retail game, right?
Fridays specials that I wanted were sold out! Asked an associate, They were extremely polite. TOLD ME THEY WOULD GO CHECK THE WAREHOUSE SHIPMENT! 3 Minutes later.. They came out of the back room with my Super priced torpedo heater..Very polite......I love the place.....With this season people get so focused that sometimes bad manners and stress show.....NOT HERE! AAA+++ Staff hats off to staff of Southwestern Blvd. Tractor supply #1. Thanks Mark
Rented a trailer today. Morgan and Bill helped me with this. Morgan knows about customer service and was very friendly. Can not say enough good things about her. Very knowledgeable about everything in the store. Bill was a great guy that helped me with a wire issues and got me road ready. Both went above and beyond the call of duty. Thank you both very much. You turned my bad day around.
Picked up a 20 lb bag of birdseed basically see prices Walmart
Never was in a tractor supply store before but they have so much an its for every animal an anything you can need really pleasantly surprised.
They have smething for all. I got cat food puzzle books,and cold water bottle. Really like this store. Nice people who take care of you.
Love this place!!! Great deals and always find what I need. If I can’t find something there is always someone there to help me. Morgan and Marissa are are two fantastic people that I’ve had the opportunity of meeting while I was shopping at Tractor Supply and both young ladies were very helpful!!
Tractor Supply was great. I called ahead for an extra large crate. The staff was great in carrying it up to the register and than to my vehicle. The cashier was very pleasant. Thank you!
Always usually have what I need, or at least someone who can help me find it.
Never been here before and happened upon it looking for a piece to my lawnmower. They didnt have it but were quick to offer help in finding it and special order it. Much more than it appears as it carries home and garden decor in addition to repair items.
We were extremely satisfied with the service we got from Bill! We were looking for a Sunny Point square picnic table and we found out through another Tractor Supply store that the Hamburg store had a couple. Since we live two hours away I called and spoke with Bill and he went above and beyond looking for this table that was buried in inventory! Thank you Bill!
I love and hate tsc. Some trips are better than others. Generally, when I need anything from the outside yard, its quite the process for the cashier to find the item in their book, then it becomes a waiting game for someone to come out to unlock the gate. On one trip, I was charged for the right fencing, but the wrong one was loaded on to my trailer, then I wasnt allowed to return it for the correct one. Other than that, the people are usually really friendly and they are our closest option for farm ( and now felling too) needs.
I like the store but horrible service. Had to come 3 different times for a wheel barral where the parts did not match up and had to wait 30 minutes plus for them to find it and bring it out each time. Now the 3rd time that i have all the correct parts the bag inside was filled with water all the bolts are completely rotted and directions are soaked and papar us disintegrating. Worst part is i called to complain and let the store manager know, Morgan, who was a totally rude and just kept saying just come return it with a attitude. Horrible horrible horrible way to handle a customer who would have to load this all up again because of your stores fault. Ill shop elswhere thanks morgan!
Always a good experience at TSC!!y 4 yr old sons favorite store. Got our chicks and the employees were very helpful and Informative. 5 stars all the way.
Cashier was excellent. I arrived with a defective return, cashier promptly greeted me, asked the right questions, then told me where in the store i could find a replacement.The process was comforting, i will continue to shop there.
Ive always had a great experience with Tractor trailer supply.Theyre site is easy and simple.Products are always available,descently priced and shipping time is amazing.i give them 10 STARS.Also customer service is very pleasant,patient and accomidating.
Great selection of products and their baby ducks and chickens for sale appeared in excellent health and happy. Their pond supplies lack massively, and they carry only a handful of products. What farm doesnt have a pond?
Tractor Supply is an urban farmers nirvana. I love to just browse the aisles while I contemplate chickens, a raised garden or whether or not my dogs would respect an invisible fence. Everything from garden gloves to vintage candy. I love Tractor Supply!
Usual merchandise at this chain store, neatly arranged and well stocked. Polite cashier. But when you have about 500 pounds worth of large bags loaded onto a cart that then spills in the doorway out of the store(20 feet from said cashier), its time to provide some customer assistance. No one offered to help pick these bags up or lend a hand loading into the truck either. Employee actually in the parking lot ignored it. Complete customer service fail here today TSC.
One of my new favorite stores I can get food for all my fur babies here at great prices!!!
Had everything I was looking for. I needed new work clothes and they had exactly what I needed and some stuff I forget about till I got there. The place was well kept and the staff was great, very helpful and decent to me.
The place is really clean & organized. Very helpful staff, but could use a few extra on a busy saturday. Very good experience. Its nice to know theirs still a store who has it ALL TOGETHER!! Im looking forward to coming back.
Just great place to get dog food and small hand tools among other things
Not helpful at all. Literally nobody was available to answer any questions I had or assist me in any way. I waited for at least 5 minutes before I have up and decided to just do it myself. Baby chicks were adorable though 😍🐥❤
Great choices for most of what youre looking for. I shop here for dog food and they always have what i need and ask if I need help with anything. Only place i go for dog food, cheap prices and a huge selection.
Shelves always stocked, helpful employees. They could use more cashiers at times as checkout is sometimes a longer ordeal than need be when it gets busy.
Friendly, helpful staff, and TSC stores are dog friendly as well, so bring the furball along, as TSC stocks a decent variety of dog and cat food, including some of the higher end brands. (Merrick, Science Diet, etc.)
I always like going in to see what they have to offer I can get unique things for my mom and dad that I could not find anywhere else. They have really friendly people working there.
Wasnt a bad place. staff was friendly enough. Parts and items were easy to find. Not really into the country life but if I were I imagine this place would have everything I need.
I ordered some stove pipe online from thu s place, and when I went to pick it up, some kid working there tells me Oh never trust what you see online.So false advertising is what this location is good at.
Always got good deals, and higher quality stuff. Everything I got at Tractor Supply.... I still own. Im very pleased with this place.
Bought a mower here , young women who started to serve me was very ,nice and caring. One person who took over from the young lady was cold , and didnt want to be there.
They have a lot of good deals they have animal food and supplies and they have Farmers stuff they have trailers they have a lot of things very friendly people working there family oriented and love. The chickens and ducks when theyre on sale in the springtime
I always come to this store for my pet supplies. Great products, best prices. I like to browse too, which leads to to leave with more than what I intended to purchase. haha.
Stopped in for an in store pickup of our dogs food and normally everything goes good but this time they handed me a previously opened bag and it wasnt even sealed all the way.
Great place, cashier welcomed us. Other employees asked if we needed help? Clean, organized. Love shopping there.
Good place. The name pretty much says it all. Great place for outdoor power equipment and farm and garden tools. Wish there were more to save me the drive.
I believe I felt with Morgan, she is very rude and does not care about her customers like rick(the other manager)does. It is a very nice environment when Morgan isnt working.
Waiting over 20 mins to pick up my online order. There is only two people working at the whole store, one guy on the front register and one at the services desk. The service desk staff cant locate my order and has to wait for the staff at the register to fix the issue, who is tied up with a long line of customers checking out. Sigh.
Great selection and helpful staff added up to a great shopping experience for my family members I love..my dog and cat
Always friendly staff.. Items are in specific sections and are easy to find. Large outdoor area housing fence, feed and other items.
Very helpful staff and I like the fact that they sell their nuts and bolts by the pound this makes it so much easier for the customer to keep track.
One of my go to store its just a calming , pleasant refuge for me.I love the smell the people who works here and other customers too!
Always has what i need, always friendly check out people
Love this store always have what I need from dog food to tools any everything for my other needs
Easy in and easy out during a holiday. Friendly, quick and knowledgeable staff. Store had just what I was looking for.
Friendly staff, great looking boots there. Looks like a good place for pet food of all types.
I love this store, great to look around for some nice finds as well as workwear.
Lots of useful supplies, and also cute home/outdoor decor. Bonus: leashed dogs are aloud!!
They have things and Products that other companies do not. When I need something different I have a good chance of finding it at Tractor Supply .
Greatest store!! Great place for pet supplies, bird feeders and outdoor clothing .... and boots!!
I always find new tools or other stuff I need for my household. I also get all my Pet needs here.
They were helpful fi doing what I needed and very informed about the use of the product I bought.
They always make it a point to greet every one coming thru the door..no matter how busy they are.Friendly&knowledgeable &curious staff
Some good deals. They didnt have the rat poison I needed in stock.
Plenty a farm and outdoor items available.Easy access off of route 20 with access available to the rear of the store as a secondary choice
Great store where you can find everything you need. I take my pup and my cat there for vaccinations
Another bad experience. Checked on line for something in stock, showed in stock when I got there out of stock. No explanation. Why I bother going there. Next time Ill order on line from another source or go elsewhere
Great products and service. Got 50 pounds of cracked corn for under $10.00!
1 of my favorite stores to shop store workers are pleasant an very helpful...
Nuts & bolts, to animal supplies, to clothing. Only thing missing would be groceries...Maybe I have an addiction to central tractor, Im in at least twice a week, sometimes 3😁
Very clean and organized Kama great deals during the holiday . staff is very friendly.
My guinea pigs need things and instead of pet stores I saved 40.00 were going to make this place our pet store, FANTASTIC!!
Love this place. Between the dog food and the decorations and clothes I could spend hours,in here.
Total reviews rating 4.5
199 Reviews for Tractor Supply Co. 2023:
Review №1
2022-06-23Good service and knowledgeable staff. I am able to get all by out door and live stock needs. We are able to purchase items that one cannot find in most of the bigger stores. I have purchased everything from chain saws, to pond fish food to belts for my garden tractor at this location. Tractor Supply is also a convenient place to top off my propane tanks.
Review №2
2022-05-21This place has something for all. Feed, clothing, tools, great place to just look, but always end up buying something. Good value at decent prices.
Review №3
2022-04-11The employees are not concerned with customer satisfaction. We wait an obnoxious about of time for propane refills and customer service areas. They finish what they are doing before helping a customer.
Review №4
2019-05-30I dont use Tractor Supply a lot. I have a few family members that do however and on this last trip our main purpose was to get some propane. It took about 15 mins for someone to come outside but I did notice they were a little busy inside because it was finally a nice day. When the gentleman finally showed up he apologized for the wait and he was very quick with filling the tanks as a line of customers had, at this point formed behind us. He was friendly though and made conversation. Overall a successful trip we ended up getting everything we went there for including a few items inside the store.
Review №5
2021-03-13Terrible customer service from rick. Grunts to communicate. Fills my propane tank to 4lbs when it easily fills to 4.7lbs. I use it to keep my family warm. First time I was there I purchased the tank he told me the machine was broken. Most likely lied to me. The store itself I cannot complain about.
Review №6
2017-12-24Getting a Christmas tree Christmas eve... Come get one for free. Also wonderful customers service when I asked some questions about rabbit fencing for a project.
Review №7
2019-04-27Great place with a wide variety of items to choose from. They have plenty of pet toys which we looked at and purchased a couple of them. They also carry a nice range of outdoor footwear, rugged boots as well as carhartt gear. Plenty of choices for pet food. Every thing is reasonably priced and enjoy spending time there. Service is always good
Review №8
2021-04-05Terrible customer service. Do not buy anything from Tractor Supply because they do not care about their customers. I have done a negative survey that they sent to me and asked for a response, I have done a complaint with the BBB and on their website and they have not responded to me. Bought a trailer that has no paperwork with it. Left a girl to work by herself that I am guessing is a shift manager that was clueless and unfair to her. We are having issues with the trailer and no one wants to answer us at all from corporate. After the card is paid off, we will not be doing business with Tractor Supply.
Review №9
2020-10-06Love tractor supply! Good place to get wild bird food and other pet products. They also have lots of other stuff, I just go there because I have animals and their prices are very competitive.
Review №10
2019-10-31I go here all the time for supplies for pets (dogs & rabbits mostly), hunting, horses, garden, etc... The staff is always quick to help. Very friendly and easy place to Shop. Ive also used their brand foods for my dogs (4health)and my rabbits (Producers Pride) for years and they do WONDERFULLY on them. I breed rabbits and my nursing does never lose condition w the feed.