Transparent International Movers in Long Island City

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Phone: +1 212-904-9914
Site: https://www.movingtransparent.com/
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.9

94 Reviews for Transparent International Movers 2023:

Review №1

2022-02-01

We used Transparent for our move from San Francisco to Montreal, Canada, and we were very pleased with the whole experience. Communication and service was great from start to finish and all items arrived to destination in perfect condition. It took four weeks for the cargo to arrive from the day of pick-up, despite difficult circumstances for finding truck drivers amidst Covid and winter related obstacles. The final price was significantly higher than the original quote, but I accept all responsibility for this, as the price is based on volume and we ended up shipping a whole lot more than originally estimated, which I think is a common thing. Would highly recommend!

Review №2

2022-07-16

I want to thank Cory and Naya for helping me with my move to Greece. I had to help my uncle move back home and It was really overwhelming. They made it simple and picked his stuff up in less than a week. They moved his three bedroom house including a car in a container for $19780. It was not cheap but I was stood up by other movers and I really needed to get out of out of the house we sold. Buyers were moving on next week. I wish I planned a little further ahead because they could have done it cheaper but I’m still appreciative because it all came to our house in Athens in perfect condition. Thank you Transparent International !

Review №3

2022-02-01

We moved overseas during a difficult time for the shipping industry due to COVID. As anticipated, our shipments arrival was delayed. However, the customer service at Transparent International has been 5 stars every step of the way. I figure that with any international moving company, youre going to experience delays right now but you wont experience great customer service just anywhere. At the end of the day, their great customer service from people who truly want to help you is made the moving experience so much better. After it was all said and done, one of our items arrived broken. We ended up working with Sebastian, and he went above and beyond to make sure we left the situation with a positive outcome. He really went out of his way to help us, and we appreciate it so much! Would use this company again!

Review №4

2022-05-04

Great experience from beginning to end. My initial contact person there was very patient with me since my move date kept getting pushed out. Once I agreed to use them, they were efficient with paperwork and punctual with everything. I moved from Boston USA to Sweden. Their prices are higher, but they include the port fees that many of the cheaper options did not cover. I guess you get what you pay for... and this was worth it.It wasnt fast (5 months door to door), but it was painless. No negatives.Well done!

Review №5

2022-01-12

We had a very positive experience with Transparent International during the relocation of our belongings from the US to London. The sales team was very professional and provided accurate information around the quote and the expectations that we should have. Once we signed a contract, Transparent International promptly sent a team to retrieve our belongings in the US within a matter of days.Due to the unfortunate nature of broader container shipping industry delays due to COVID, it took substantially longer to receive our belongings than anyone could have foreseen. However, during this delay, Transparent International was always able to provide updated estimates for delivery and did everything in their power to ensure we were satisfied with understanding the latest status of our belongings.When the shipment arrived in the UK, the receiving agent team was very responsive, professional, and flexible with getting the belongings from port to our home during a time that suited us. They sent a very friendly and effective team to deliver every box into our flat, taking extra care to help us log the boxes against the inventory.Transparent International did everything in their power to re-compensate for the delays in shipping, despite them being out of their control (broader industry delays due to COVID). We had a very positive experience and would recommend them for use in the future!

Review №6

2022-02-23

I want to say thank you to the Transparent team especially Steve who thoroughly explained the process to me and what to expect shipping to Australia. The whole process took longer than any of us expected and i wasnt happy about that but i cant blame Transparent for the delays at the port. I guess its just the way of the world now. They did offer me an air shipment if i was in a rush but that was a bit beyond my budget. Im writing this review because i received all my furniture and boxes in the same condition it left in and there team at delivery was also very pleasant and professional. If youre looking for a transparent move give them a call.

Review №7

2022-02-04

From the very beginning transparent impressed me. They were the first to reach out and first to give me a price . I received quotes from other companies that were cheaper and some that were more expensive but what impressed me about them was there honesty about potential delays and guidance on how to prepare for the inevitable. My shipment from New York to Australia took 18 weeks which was definitely stressful but I guess that’s the way of the world right now. They were very accurate with there volume estimate but I did have a little more than we originally planned to bring which In turn led to an additional invoice so be prepared for that if you make changes. I received my goods with no damages and I can finally take a breathe. Thank you Steve and everyone else on the transparent team for getting my personals and entire life across the world!

Review №8

2022-02-01

Transparent international did a great job with my relocation to the U.K. From corporate to the movers, every employee I spoke with was easy to work with and empathetic. A small item was damaged, and Sebastian from operations helped us quickly resolve it. I got real-time updates throughout the moving process and always felt like I knew where our shipping container was. Transparent International made my relocation simple during a stressful time!

Review №9

2022-02-17

L had to relocate from NYC to London for work with only 2 months notice. Moving is stressful as is but moving to another country, its A LOT to say the least. With that said I got lucky when a friend told me about Transparent International. From the initial phone call to moving day, I cant say enough positive things. I would refer Transparent International to anyone. Everything you need to know about pricing is thoroughly explained over phone as well as in the contract as well as how long it can take for your things to arrive. I will definitely be using Transparent International again in 6 months when I return to NYC.

Review №10

2022-01-19

Shipping is always a headache. Thank god my coworker told me about Transparent International. She had used them in the past to send some personal items into the UK, so i decided to use the same people. Shipping was made simple and the ins and outs were explained thoroughly so i did not have any surprise charges which is always a good thing. No damages and the shipping time fell right in their window. Great experience! BOOKMARKED !

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