Wheelchair-accessible car park
Yes
Tri State Window Factory in Deer Park
Categories
Location on the map
Deer Park, Suffolk County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 631-667-8600
Site: http://www.tristatewindowfactory...
Site: http://www.tristatewindowfactory...
Opening hours
- Monday:10AM–5:30PM
- Tuesday:10AM–5:30PM
- Wednesday:10AM–5:30PM
- Thursday:10AM–5:30PM
- Friday:10AM–5:30PM
- Saturday:10AM–4PM
- Sunday:11AM–4PM
Tri State Window Factory in other cities:
Comments (80)
So very happy that I chose Tri State to replace my windows, sliders, shutters, front entry door and storm door! The service from the very beginning to the end exceeded my expectations. Working with Andreas, administrative staff and installers was professional and seamless …the installers worked right through cleaning up outside and in….highly recommend Tri State Window Factory. Thank you! AL Bethpage
We had an outstanding experience purchasing 12 windows from Tri-State and Ken. From start to finish, I couldnt have asked for a better contractor as my windows were airtight and virtually soundproof and installed in within two weeks of signing the contract. The installers were great also, efficient, neat, respectful of our property and very skilled as we had some challenging windows. I highly recommend them as they were an absolute pleasure to deal with and provided a top notch product that have enhanced my home. After the installation, I noticed the window treatment was not put back correctly and called and spoke to one of the principles Andrew. He immediately sent a service person out to fix the two window treatments and everything is perfect. Thank you Tri State for a first class experience and high end product at a good price.
We have dealt with TriState many times over the years, and have never been disappointed. This time, it was to replace our front and storm doors. Our salesman, Andrew, showed us many different options. He answered all our questions, but let us make our own final choices. He sent an expert fitter to mark our dimensions, then selected a terrific team, led by Carlos, to detach the old door and install the new one. They did a great job and were clean and respectful of the home. One of the best things about TriState is that it always stands by its products. Any issues, even long after installation, will always be promptly and cheerfully resolved. If you need doors or windows - call Andrew.
Worked with Ken from the Deer Park location. Absolute professional. My wife and I were replacing about half the windows in our newly purchased home and we had an idea of what we wanted but Ken helped us draw it out and pick out the perfect window setup. Everything was very professionally handled, quick and we got competitive pricing from the start. The window install guys were absolute professionals and had all of our windows installed installed neat and quick. And the best part.. the windows are absolutely beautiful and feel solid. Weve received a ton of compliments already. We look forward to working with Tri State when we decide to upgrade the other half of windows a few years down the line.
Had 7 windows done and was very happy. I walked into the showroom in deer park and spoke with Andreas (owners son) he was extremely helpful and set up a appointment to come give me a estimate in my house. He was on time for the appointment and very well spoken and knowledgeable and i was very impressed. Also very happy with my installation. I would definitely use them again.
Our go-to place for windows...and now sliding doors!What a pleasant experience overall. We had used Tri State years ago for window replacement. All of the windows have worked perfectly. We now wanted to replace another window and our sliding glass door.Our sales representative, Paul, was personable and knowledgeable. He explained all of our options. We selected a door with mini blinds between the glass, for privacy and sun glare.The installation was scheduled for following week. Workers arrived promptly and had the project completed in less than 4 hours.We did need to contact Tri State immediately after the installation, to adjust a stiff lock. The repair was promptly addressed and all now works perfectly. I highly recommend Tri State and will call on them for any future windows.
22 windows on a Saturday morning!!!!!! Melvin and his crew were amazing! Clean and professional. They went above and beyond! Andreas the owners son came to the house to make sure everything was installed to perfection. Would recommend them to family.
We place our order in May of this year they told us it would be done by the end of July , it is now October and still no siding!! We have been the ones calling for updates and the salesman Wayne doesn’t even answer our calls very unprofessional. My husband is a contractor and we know they have been delayed with product but a courtesy call to the customer with updated would have been appreciated.I call and left a message for the owner to call me and Anthony call me back told me the siding would be in by the 2 week of October so here we are today and we call back today and now they tell us NOW the end of November 😡😡. Do Not use this company!!!!
The entire staff at Tri state windows have been nothing but exceptional for me on 3 separate occasions. They have replaced 4 different windows at my house, custom made to my exact order. The estimator and installers were on time and respectful. Very clean from start to finish. They also created a custom window for me in a hole in my bedroom wall that was where an AC unit was. I got central air and did not know how to close up the hole. They made a picture window custom to the size. Everything looks perfect. Couldn’t be happier and would recommend them to anyone. They came in with much fairer pricing than other local window companies laces. Would five 6 stars if that were a thing.
From the sales process, to installation, Tri State Window Factory was 100% courteous and professional . Our installer Carlos was amazing! He took the time necessary to make sure all 18 new windows were completed perfectly. We also had 2 new storm doors installed and although one was the wrong size, they corrected the order and had it installed within the week. With an old brick house, I expected a ton of issues but there were none! I highly recommend them. Process was easy, I wasted time worrying for no reason. Thank You Carlos and Tri State Window Factory, for a job well done.
I did not have my window installed yet. But I was highly recommended to Tri state by friends and family and was told to ask for the owners son Andreas. I just ordered a few days ago. I met Andreas in the showroom in deer park he gave me a demonstration on the quality of the windows as well as a full factory tour. He was extremely knowledgeable and caring. So far so good!
I have always had good experiences with this company, whether it be buying new windows or getting window parts.Most recently, I needed a new bathroom window due to unknown water damage from an old window during a bathroom renovation. Time was an issue. My husband originally looked to other places for a window, thinking they would be same day ready. All other places gave timeframes from 4-6 weeks for the window and didn’t exactly meet our “wants”. I went to tristate and explained our situation.... needed the window ASAP, wanted double hung (for small window), frosted glass. The salesman estimated two weeks but then walked me over to the building department to confirm, and the builder was able to promise LESS THAN 1 WEEK! The window was ready, as promised, that Saturday and there was no delay in our bathroom renovation due to this unexpected issue.The window was on the higher end of pricing but it definitely is a quality window, the measurements were perfect and we were able to install and replace the old window With a breeze. Definitely worth the couple of extra couple of dollars to get it quickly and know we are getting a quality window from a company that continues to support its products*.*On a side note, we bought this house with tristate windows installed in the windows upstairs. we had to replace the glass on one and they were able to look up the window and get the replacement for us even though we weren’t original purchasers and the window it was an install from over 15 years ago.I am confident in using this company and my recent experience was top notch. Thank you for getting this window so quickly and exactly to our desired specs!
From the time of the estimate to the completion of the installation, they are the best. Quality of the windows, quality of the installation, quality of the installers incredible.This is one of the very few companies who truly live up to their word. I highly recommend them.
Amazing experience!! Wish I could give 1000 stars. They installed a mixture of casements and double hung windows in my entire house. My house is way warmer!! And also much more quiet hat’s mainly the reason I did the windows. I live near the airport and now I can barely hear the loud planes. Also I wanna say thank you to my salesman Marc and my install team who did a beautiful job! I would highly recommend Tri State Window Factory.
I had windows 13 windows and 1 5 Section Bow window installed. The windows look beautiful and my house is so much warmer now. I am very satisfied with this company and would highly recommend this company to my friends and family. My salesman Ken was great and so was the installation crew and everyone I dealt with in the company.
I had my entire house of windows done with Tri State and I couldn’t be more happy. My house is so much warmer now. I did my research on many different company’s and Tri state has the lowest u factor. The lower the number the more efficient the window is. Also when they installed They were extremely clean and very informative being that I had so many questions. I would highly recommend !
My wife and I recently had 22 windows replaced in our home with capping. From start to finish, from initial estimate to completion of the work Andreas, Chris and the team provided excellent service and installed a beautiful product. They answered any and all questions. We had the triple pane windows installed and they really helped keep heating costs down in our older home especially after this winter. Given how many windows were replaced they were very efficient and very accommodating to our schedule and needs. Needless to say we are extremely happy with the quality of the windows, the attention to detail, the exceptional customer service and would recommend Tristate to anyone looking for replacement windows.
After many estimates I decided to use Tri State. I had Siding installed on my entire home. Shake style in the front and the clapboard on the sides. I also had 16 windows and a patio door done. I couldn’t be more pleased from start to finish Tri State really made this experience so easy. They were extremely clean during the both the siding and window installations. I would highly recommend visiting there showroom in Deer Park where they gave me a factory tour on manfacturing and they also have 2 beautiful showrooms in the same building. I wouldHighly recommend Tri State for whoever is in the market for windows, siding and doors!!!
I purchased 19 windows, the installers took 45 mins to protect the floor with plastic coverings and then began working. They installed all windows cleaned up inside and out and werent rushing to finish. The windows I ordered were 5400 series which I would recommend.
This writer had an outstanding experience with the Tri-State Window Factory from the time that I purchased the bow window through installation of the unit. The sales representative was specifically detailed in demonstrating the benefits of the companys products as compared to its competitor’s products. The turn-around time from purchase to installation was very short. Company representatives communicated with me regularly keeping me informed of the progress of my order. The technicians that installed the unit did a fabulous job in a very professional workman-like manner form start to finish. I highly recommend this company to any prospective customer that may be looking for replacement windows.
I was totally impressed with their windows and installation. Now I am thrilled with their patio doors. The installers were very professional and very knowledgeable of the product. Would totally recommend this company
I ordered 4 custom windows in April 2013. Within a few days I had to change the dimensions on two of the windows and Tr State handled that issue without a problem. The windows were delivered exactly within the time frame initially quoted and the delivery was made at a time most convenient to me. After having these windows installed for about 4 months I can say that they are excellent quality and I have receivd numerous compliments from friends and family. The pricing was very competitive and Tri State is one of the few companies offering in the windows blinds which we got. They work perfectly and are guaranteed for a long time.
Installers did a great job in removing our old windows and replacing them with the new. Arrived on time and cleaned up every bit of scrap when the installation job was completed, Windows look real nice. I was impressed how they were installed with the outside framing and sealing. I highly recommend this company for your next window purchase.Pat in Ridge, NY
10/10 quality and service!! Ive had their windows for over 15 years and just installed a new back door with a storm door. Ive recommended Tri State Window Factory to my whole family and they could not be happier!
I had nothing other than an exceptional experience. I purchased my windows in 1995 and my screen on one of the windows needed repair. I called to check to see if they would help and Andreas reassured me he would take care of it I brought the screen in and they made a new one while I waited. I brought it home and unfortunately it did not fit correctly. One phone call back to The factory and they had the factory manager ,Juan, back to my house measuring the window to get the fit right. After all it has been 21 years of the window being installed . I was amazed of the service I received after all this time. They stand behind their product and that in itself would make me recommend them to anyone for all the products they sell! Its hard to find a company react this way after all these years! Great job gentlemen!
The installation crew just finished. They were timely, efficient, very professional, and they cleanup up beautifully! They paid extreme :-) attention to detail and were not satisfied til everything was just right. And window looks great.
I first contacted Tri-State Window Factory over the winter when I knew that I needed to repair my current bay window since it was sagging and the windows were no longer aligned properly. I sent them an email and received a call back the next day. Andreas and I discussed my issue and he explained that they would replace the window. I was hoping that I could just get the window repaired and thanked him for his time. He was very professional and let me know that it was no bother and if I changed my mind, I could always reach out to them.As we approached spring, and I had people share their opinions, I realized that repair was really not an option. I began seeking out estimates for the cost of a replacement. Renewal by Andersen was canvassing the neighborhood and I asked them to review. They gave me such an outrageous cost (more than 5x the cost of Tri-State). I then remembered my conversation with Andreas and reached out to them again via email. Just like the first time, I received a call back immediately during their business hours (keep in mind, I send my emails either late at night around 10pm or early morning around 6am). Andreas invited me to their showroom and he explained to me their process, showed me their windows, and gave me a complete tour of their factory where all the windows are made. I was very impressed with the quality of their products and how they do all the work; there is no middle man. I was also extremely impressed with the U-factor of their windows. Tri-State, by far, has the lowest U-factor than any other company that I had seen. As described on the energy-star sites, the lower the U-factor, the more efficient the glass. After having to stuff the gap of my windows with newspaper and foam for the winter, this is a huge factor. Andreas and I sat down to discuss numbers and the price was very reasonable, so I signed a contract. Now, could I have found the windows cheaper? Maybe, but I do not think so if all things are weighed equal. Also, if I did find cheaper, how much cheaper would it have actually been? Based on all the estimates, not a significant amount, and I felt Tri-States product was superior, so definitely worth it. I also feel that when you are doing business with a company, it is important that it feels right. That was the feeling that I got when dealing with Tri-State; they responded to all my inquiries immediately and I did not feel that I would get lost in their system.After all the measurements were taken, and my windows were custom built right at their factory, it was time for installation. The install crew showed up in the time frame that was given to me. They proceeded to remove the old window and install my new bay window. The crew was very respectful of my home and were extremely tidy. They made this entire process seem extremely easy. They were meticulous in their installation, making sure every detail was perfect. When the window was fully installed, the crew then started working on the roof. I was very confuses as to what they were doing since the window was installed and I did not understand the relevance. When they were done, they explained that there seemed to be some water damage on the old wood they removed. They wanted to make sure that there were no leaks that could impact the new window, so they reinforced the area around the window, gutters, and roof.When my family, friends, and co-workers saw the before and after photos, they could not get over the difference. The new window looks extremely elegant and adds such much character to my home. I could not be happier with the work that they did and Tri-State will be the first call I make when I need to replace more windows in the house.UPATE: Two years later I needed more work replacing my older windows.I was recognized immediately by Andreas even though it had been two years. I hired Tri-State to replace not only my sliding door but my back bay window. They did an amazing job yet again that I am having them replace all the other windows in my home.
New windows, siding, and insulation was installed by Tri State.They have excellent energy efficient windows, insulation, and professional workers who do a wonderful job. The salesman was also very professional and I would recommend them in the future. I have even been getting compliments on the house since it was finished.
Ill start with the one thing I dont like. The slider window dont close all the way unless you hold the other window then slide it. Other than that Im extremely Pleased with their level of Customer service. They workers are knowledgeable and they really stand by their product. I had my windows installed 3 years ago. Im glad I went with Tristate instead of those people in the Commercials. Their prices are good and the quality is great!!! Did I mention they have great customer service?
Tri-State was recommended by a family member who has always done a lot of his own home repair and installations. He told me of the great experience hed had with the salesman, the quality of the windows and how well the installation had gone, including the cleanup. My house had windows that were 25 years old or more and this has been a horrible winter to have had to deal with the cold pouring through them. I had the same salesman, Andrew, who he came out with samples of their windows and a head full of knowledge to share. I wound up replacing 18 windows, and also decided to change out the front and back doors. One of the things I was most impressed by, prior to the installation, was the level of communication at Tri-State. Everything Id discussed with Andrew was passed on to the people who followed at appointments after him for measuring - including the need for the front door to be able to clear the entryway floor - something that the original door wouldnt do. When the installers finally arrived several weeks later, I was pleased to learn that my doors, which I thought would be installed at a later date, were to be put in all on the same day. The crew was sizable and they went to work without delay. I was in and out of the house that day, trying to stay out of the way but still see how things were progressing. Any questions I had were courteously answered. It was a full day for the workmen, but at the end of it I was shown once again (as Andrew had first demonstrated with the sample hed brought) how the windows worked, handed keys for the doors, together with touch-up paint in case of scratches from accidents and then they were off. Looking at my house, youd never know it had been pulled apart and put back together that day! I was very pleased with the whole experience and most especially with my new windows and doors which have already proven to keep me comfortable in my home and look terrific.
I tried to order Marvin windows from Lowes. What a disaster! Then I tried to order them from the Marvin factory direct dealer in the NYC area: I couldnt get a call back, couldnt get a quote. Finally, I saw the Tri-State ad in the newspaper, and I went on-line to read the reviews. They were all positive.I liked that fact that this is a family-owned business, and that they have been around for 47 years. And the Energy Star ratings were higher than those for Marvin. I know at this point you must be thinking that Im an employee or relative, but Im not! Someone came out promptly to look at my home and give me a quote. Then a measuring guy came out, and two weeks later, I had my six windows installed.The installers were efficient and neat; they didnt leave a bit of debris inside or out. The spring on one window was broken, so the installer returned a few days later to replace it. The windows are attractive, and they work beautifully. Best of all, they were less expensive than the Marvin ones. This is the third time in my life that Ive purchased replacement windows, and I guess the third time is the charm. I enthusiastically recommend Tri-State.
Just had all the windows in my home completed today. The work crew was GREAT and did incredible work and were very attentive to detail. Thank you Tri-State for a great job...I would highly recommend them
I just had 18 windows and a front and back Door installed. And the price and products are better then excellent. And Rubin and his crew did a wonderful job I would use tri state window factory any time. Ken the salesman was wonderful to do business with. ThanksTom lGlen cove ny
Excellent Experience. We had windows installed in two of our homes and a commercial building. We dealt with three separate crews for the three jobs. Excellent, Excellent and Excellent. Needless to say the windows are beautiful and easy to take care of.Thank you, Tri State
I highly recommend Tri-State Window Factory!We had all our new windows, siding and roof installed by Tri-State Window Factory in 2010.After 5 estimates which included Tri-State Window Factory in Deer Park, NY, we felt very confident of their products and ability to guarantee them should any service be needed as all of their windows are manufactured in house.It has been 3 years and 2 Hurricanes (Irene and Sandy ) and a very cold harsh 2013-2014 Long Island winter and all of our windows, siding and roof show no signs of wear. Also, our energy savings have been significant. This is truly a testament to the their superior products and expert installation.Tri-State Window Factory is family owned and operated. Andreas Kypreos and his father John and brother-in-law Andrew, all made us feel at home and very comfortable. We never felt the pressure of a hard sell. Christopher M. who was the foreman on the siding install was always there to overlook the installation and answer questions or issues that arouse. He is quite the craftsman!Furthermore, several homes in and out our neighborhood had work performed by Tri-State Window Factory as of a result of the stupendous job performed on our house.Do it once, do it right!Remember, you get what you pay for!...and their prices were lower than most others!
Had 34 windows and a few entry doors installed last week I couldn’t be more pleased with this product .The house was freezing and now it’s so warm!!! The installation was very clean they provided drop clothes and were very careful. I would highly recommend Tri state
I recently purchased a few windows from Tri-state in Deer Park. The crew that put the windows in was extremely meticulous. Everyone was professional. I am satisfied with their work. I would most defiantly recommend Tri-State.
I really like my new windows.What a difference from the old single hung ones.Ruben and Osmond were professional,courteous,and cleaned up all the debrisand took the old windows away.My compliments to them for one heck of a goodinstallation.
They did great work on my home - after replacing all of my windows, they also replaced all of my vinyl siding. They did a fantastic job, and they stand by their work.
Pricing was double from what was quoted just a couple of months ago. They gave me a price based on window type and didn’t even know the dimensions. How is that possible? They just want to do installs, so if you are a do it yourselfer this isn’t the place for you.
Had a great experience with this company. They are very kind and easy to work with. My house looks so much better now. Will come back to them with any of my window needs.
I just called them. I tell them I need to buy windows but never bought a window so asked them for help choosing. Their response? How can i sell you a window if you dont know what you want.
Very happy with Tri-states product after researching the competition. I am extremely pleased that I chose Tri-state and I highly recommend Tri-state. The installation and quality of the windows are the best!
Just recently had the last window I ordered custom with blinds between glass for kitchen window had to be ordered from out of town it looks Beautiful owner Andrewpersonally apologized for the delay with the other company but it came out nice Thanks David Sacks salesman was also awesome 😎
Good quality windows, quick turn around from time of order to read for pick up. Also as most know locally made in Suffolk.
Very Happy Customer! The price was great and the Quality of the product is even better . The crew was in and out in 1 day. Spotless cleanup and job! Highly recommend this company!!!
Had my windows installed by tri state and they did an amazing job. Staff was also very kind.
I had all my windows installed from Tri State from start to finish i could not be more pleased with the quality and workmanship!!!
Great service, quality and prices.
Great company everyone was very kind. would recommend this company to anyone had windows and just had siding done!!!
I had a great experience with Tri State Window Factory. My house is way warmer now and I would highly recommend!!!
Friendly and helpful. Thank you Andrew.
Always great, every time I need a window I give them a call and I have quickly.
Best quality windows around. Unbeatable service and quality. Love them!
Great Product, Great Service. Love our windows and doors.
Competitive prices but not cheap. Good quality of the product and great service
Very happy and pleased with this company. Would highly recommend them!
Had a wonderful experience with this company from start to finish!!!! totally professional and a great product!!!!
Top quality company and top quality workmanship! Would highly recommend!
Great people. I always enjoy coming here
Economical and they did a great job!!!!!
Very good windows, top quality
Great window, great job. Thanks
Prices ate outrageously high. Be aware.
Great replacement windows.
I bought my windows in 1999,
Great service and products!
By gh65565576665
We recently used Tri State to replace all of the windows and the sliding glass door in our home. They did a great job and I would highly recommend them to anyone in need of windows.
Fantastic
Total reviews rating 4.7
80 Reviews for Tri State Window Factory 2023:
Review №1
2021-09-10Great experience with Tri State! I replaced all my windows and siding with them. They replaced 11 windows in less than 3 hours, and I absolutely love them! The siding installers, Chris and Louis were fantastic. I am very hard to please and I am very happy with the job they did. Chris went above and beyond on multiple occasions and I cannot thank him enough. My house looks more beautiful than I ever imagined!
Review №2
2022-04-30We just completed a project with Tri-State Windows and everything from start to finish was perfect. We replaced 12 windows and a sliding patio door. We are thrilled. The process started with Brian who came to our home to explain options and pricing. We were welcomed at the showroom to see products more closely and we were very impressed with the products they produce in house. Lastly Orlando and his crew were wonderful for installation. They did made sure everything was done with the greatest attention to detail. We have another 17 windows to replace and we will call Tri State Windows only when that time comes.
Review №3
2022-06-20This company is great. We bought about 35 - 40 windows when we did a huge renovation of our house roughly 15 years ago. The windows are fine and work great as of this date (June 2022).However, out of the 35 windows, two of them recently got a small fog in them. I called the company and, within a month, they sent workers to my house to inspect the windows. Then, a short time later, workers came and replaced the glass for FREE. The two fogged windows are fixed and look as good as new.The lifetime warranty this company offers is great (longer than Anderson). This is a very reputable company
Review №4
2022-05-25I live in Long Beach and had the majority of my windows replaced by Tristate Window Factory approximately 8 years ago. Their windows are better rated for energy efficiency than most of the other major, more expensive brands. Just recently i had them replace 3 sliding doors and my 4 front windows. I ordered the triple insulated windows for the front due to street noise and they really work. The crew was awesome!! They were on time, the installation was perfect and, when they left, they cleaned up so well i had nothing to do. Thank you to David Sacks, our sales person, and the entire team at Tristate!!!! I am an insurance adjuster and would have no problem referring them to my clients! Such an easy and painless process and I truly love the product!!John N.Long Beach, N.Y.
Review №5
2022-02-22Tri-State windows replaced all the windows in my contemporary house back around 2006. They came in at one of the best prices and did an amazing job. They also replaced two windows under warranty many years after. I would use them again for sure.
Review №6
2021-04-28I am really happy with Tri-State Window Factory. The windows are smooth and feel rigid. The locking mechanisms are excellent. The people there at the factory are all responsive. The guy who measures was a very nice person. The crew that came here to install were very nice. The noise level from outside dropped as well. So glad I went with them. Also took only a week and a half from visit with Andreas to install.
Review №7
2022-07-14I started using TriState 30years ago, there lifetime warranty is as they say, perfect, I recently bought my 4th window, it is perfect, All of the people that work for the company are great and extremely professional, nothing but praise. Best window company I have ever worked with.
Review №8
2022-05-22Installed several of Tri state premium windows. I thought I was getting a solid quality product. I received the opposite. These windows are extremely inferior products. From day one I have had problems with leaks, hardware & integrity issues. Finally, the triple glass was advertised (by salesman) to be noise suppressing, NOT! It sounds like the windows are open when they are in fact closed. With the windows shut, I can hear people outside talking, not exactly noise dampening at the least. The last reason I would never use Tri state is their installers where more like butchers. No pride in their. Work very shoddy quick install. Oh I almost forgot, when you call their service department, you will typically wait about two months for the same grumpy individual to show up. Stay away from Tri state. I would never use or recommend Tri state ever!
Review №9
2022-05-31Overall a very positive experiance with Tri-State WIndows. The vinyl windows are well made. Tight fit opening and closing the windows. Positive engagement with the locks. The installation went pretty smooth. The stand alone double hungs and a kitchen slider were no problem.The only issue I am not happy about is the half round install in my living room. I didnt notice until after the old window was out of the frame was the installers were using interior materials on the exterior of the house. They told me that Tri-State did not have a proper installation kit for the half round. They did a real messy job with the install. From the street it looks fine. But up close its not a professional job. They used caulking to fill gaps that were to big because the materials they used to finish the install did not match the roundness of the window.You get a lifetime warranty, so I guess wekk see how it holds up. I would recommend if you have a half round window youre replacing is to find a different installer. Just my opinion.Fred L.Patchogue, NY
Review №10
2020-07-08I dont normally write reviews, but the team at Tri-State Window Factory just did yet another fabulous install at our home (new storm door and window) and I had to share. Theyre meticulous throughout the whole process, from sales to measuring to installation, we have always had a pleasant experience with each team. We have done all our windows now at this point and a few doors too. Love it when friends and family comment on how nice they look and how well theyre built.Never had any hidden surprises or costs either. The cost breakdown is clearly written up every time which we appreciate. We are fortunate to have found Tri-State and will continue to use them as needed ... their warranty policy is also hard to beat, just got a few of their window screens re-screened too that were damaged from years of weathering and no hassles and no charge!