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Phone: +1 718-932-6400
Site: http://www.truvany.com/
Opening hours
  • Monday:10AM–9:45PM
  • Tuesday:10AM–9:45PM
  • Wednesday:10AM–9:45PM
  • Thursday:10AM–9:45PM
  • Friday:10AM–9:45PM
  • Saturday:10AM–9:45PM
  • Sunday:10AM–9:45PM
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Total reviews rating 4.4

199 Reviews for TRUVA Cafe & Grill 2023:

Review №1

2022-01-29

As a customer for over 6 years, this was my last time here. Truva has become a terrible place for the value and especially customer service. Beef platter shown in the photo is $24 but portion size is so small! Their prices increased insanely after pandemic for no better reason than that they can. They charge for water & for every other little thing you ask for. I asked for 2 sides of salad and they gave me small portion size for the price. I asked for more salad and was given attitude about it from server. The worst part was when the check came, they placed a service charge for 4 people! I took a look at the menu & it was not written there. I’ve been in the restaurant business before & the minimum number of people needed to add a service charge is 6. That was a bad move from you guys, shame on you. When confronted with why she added that, she said it’s been that way for 2 years. I’ve been here just 2 weeks ago with NO service charge & have been a customer longer than their server employees have been working there. She proceeded to say that even if she removes the service charge it would be the same price with the tip. Tip is never mandatory & it’s up to US to decide how much you get depending on the service we have received.To management: if you have any backbone & care about customers who made your business in the first place, I strongly advise you to invest in intensive customer service training for your employees because they are lacking.

Review №2

2022-07-04

Their food tasted great. The whole staff was in a good mood, smiling & providing amazing customer service! Would definitely go here again

Review №3

2022-06-27

I got a shawarma wrap, definitely wasn’t a hit. It was very dry. I’ve expected some type of garlic sauce to be tossed on the chicken before rolled up. But the chicken was bland. The fries on the other hand was good and crispy.

Review №4

2022-03-30

One of the few places I trust in terms of food quality and service. I’ve been going there for years and I highly recommend the place.

Review №5

2021-10-24

Appetizers werent great and their dipping sauces not so good; but their kebab (chicken and beef) platters were delicious, and their warm fluffy pita bread hit the spot. The warm and friendly staff would make you want to go back for more. Plus, you must try their delicious rice pudding or other desserts.

Review №6

2022-02-22

This place used to be good and then went downhill completely once they became popular. Not sure if the management changed.If you’re in a group of 6 or more, the service is horrendous because there’s an automatically 18% gratuity placed on the bill. I’ve had better service here with a group of 2 people in comparison to 6+ people. They also rush you because seating is limited.I dislike how they serve you bottled water instead of tap when you ask for water. Seems like they try every trick to get more money for subpar food and service.I think the restaurant is only popular because there’s limited halal places that are nice enough to dine in the area. I used to bring out of town guests here but not anymore. I would much rather spend my money on a local business that’s more ethical with better service.

Review №7

2022-06-04

This place is the best when enjoyed at the restaurant. Not recommended for delivery! Its a hit or miss with delivery. I have ordered from Truva easily over 40 times. Sometimes they send you fresh food and then sometimes it tastes like its been sitting out. But when they get things right its a great experience ! Its my go to Turkish restaurant in Astoria.They really raised their prices as well. This place isnt affordable at all compared to other Turkish restaurants in Queens.

Review №8

2021-08-15

Great place for Turkish food. Their appetizers, salads, pide and lamacun are simply great! The man course options never disappoint. We got the mix grill for a large party and it was great food and you get to try all types of meat they offer. Best halal Turkish spot in Astoria.

Review №9

2022-05-15

Always great quality Turkish food! Never let me down once! Thank you!

Review №10

2022-04-07

The lunch special was amazing for the price and the portions they gave you. was unbelievable soup the meal and drink under $18 havent seen this in years. And of course great taste.