U-Haul Moving & Storage of Port Morris in Bronx
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Bronx, Bronx County, New York, US
Site: https://www.uhaul.com/Locations/...
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–8PM
- Saturday:7AM–8PM
- Sunday:9AM–5PM
Friendly staff. Quick pick up and drop off. No problems with the truck. Will rent from here again if I need to.
There truck drove like a charm. Wasnt too expensive for all the driving we did
You can rent the same day you visit.
Great customer service. Staff was friendly and helpful. The store could use more employees to minimize the wait. But the employee attitudes more than made up for that inconvenience.
Rented a truck for a few hours, it was worth it and the staff was very nice and friendly.
Excellent staff and service !!!Special shout-out to Eddie who found something valuable in the truck I rented and called me up right away ! Wow !! Thank you !
Amazing Staff at Uhaul Port Morris, Bx NYVery efficient and professional 👏
DO NOT GO HERE PLEASE!!!!!!!!!!!! FIND SOMEWHER ELES TO GO THEY TRY TO HUSTLE ME AND OVER CHARGE ME SAVE AND TAKE PICTURES OF EVERYTHING YOU DO HERE DO NOT JUST READ THE GOOD REVIEWS THE TRUTH IS IN THE ONE STAR REVIEWS
A+ CUSTOMER SERVICE FROM THE MOMENT YOU CALL TO MAKE YOUR RESERVATION TILL THE MOMENT YOU DROP OFF YOUR RENTAL. THERE IS SUCH A GREAT SENSE OF PROFESSIONALISM THAT IT MAKES THE WHOLE MOVING PROCESS THAT MUCH EASIER. THE VANS ARE BRAND NEW AND WELL MAINTAINED. MINE ONLY HAD 1,200 MILES AND THE COST TO RENT IS VERY AFFORDABLE.
Great service. Helped me get some money back for a charge I didnt realize
Smooth move with the mobile check-in. I arrived and was pulling out in a matter of minutes.Good prices compared to the city. Close to the train and gas station - tons of vehicles.Id definitely return or recommend this location to folks. A lot easier and better than the neighborhood 3rd party franchises!
DO NOT GO THERE!!!! No matter wat the situation is... DO NOT GO THERE!!! Don’t say I didn’t warn u. They are seriously grimy! And will do u dirtiest!!
U gotta know what to say to get those great deals
The sales rep was very nice, he was very funny, he made laugh a lot he was very humble and respectful, I was there for about 20 minutes he was by himself but he made time pass fast he kept us entertain, it was a great experience if more people were like this, providing such hospitality the world would be a better place. I would recommend going there i had a great experience.
Where else is a better place then here to store your very best items and make sure its safe.
The customer service here is phenomenal & the General Manager Mr. Parker was extremely helpful & courteous when it was after hours & I still needed to rent a truck. Would definitely recommend & use this Uhaul station whenever moving again.
Reception area was very clean and they have a good stock of merchandise to help you the crew was very professional and very polite they made sure we understood everything before leaving the office and the guy outside explained in good detail how to put a hitch on and off the truck the truck , the truck was clean and new , but for three people on a 1200 mile ride was a little uncomfortable to say the least
Great service!! The employees are great thank you..
Easy new way of checking out on your phone, also a way to include photos showing existing damages of your rental.
The reception area was very clean and they have a good stock of merchandise to help you the crew was very professional and very polite they made sure we understood everything before leaving the office and the guy outside explained in good detail how to put a hitch on and off the truck the truck , the truck was clean and new , but for three people on a 1200 mile ride was a little uncomfortable to say the least
Never wait till last minute to book. I learned the hard way. Try Avis/Enterprise/Budget they are sometimes extremely cheaper than U-haul. This is not a 24hour center so pick up before they close and don’t go there with truck booking concerns. All physical stores do not handle booking or surprisingly have system issues
The people are NICE and if thay cant help you thay will send you to someone who can.
These guys are great. Clean vans, fast service, all good.
Its okay just have to have a lot of patience with the employees at times once you become a customer the first time that you go there to rent a place or to buy something they treat you good they will you in then after that you have to have a lot of patience because they can be sarcastic at times
Great place to rent n great people serving custamers.
Positive experience. George is a great Manager who is accessible and helpful w/questions. Facility is clean, well maintained. Staff have always been kind, answer questions each time I stopped by.
Ive held some of my belongings there now for about a year. No complaints.
U haul is a sure bet when you need a van or box truck for moving. Been using Uhaul for more than 10 years for various reasons s, trail6, van, box truck. Never a problem
Great staff and all so great service.
Everyone who helped us was super friendly and helpful. It made moving a little bit less of a PITA. I would recommend this uhaul.
Simple renting process, need better customer service training, especially Ms. Cruz.
Clean and secure. The staff is very helpful and friendly
They are friendly and helpers. They have available storages and truck rentals
Bad business...they always send you some place else when a truck need it
Quiet accessible well stocked with boxes packing supplies and trucks pretty good hours open 7 days a week
Best place to rent trucks or vans great customer service
I go by her every now and then if you want a van or truck then this stop is a must , safe money and time stop by and enjoy your ride.
They came through in a pinch. Good sevice!
Be careful! You will get overcharged anyhow. They lied to me. When you drop the key off, make sure you keep the gas receipt and dont forget to take a picture of gas level. Yo wont get your money back anyway.This is just my suggestion but they will get you anyway. They may charge you $150 for a little or no scratch.
Friendly staff, accessibility of access, and clean well illuminated facility.
Its ok. But they have people there that will help you with anything heavy
Love this particular one because from the manager to the employees is for families no matter what situation
The customer elevator was closed due to repairs for the two days I needed to get into and out of my storage space on the 2nd floor. We had to repeatedly wait for someone to take us up and down on the freight elevator, which needs an attendent. Also $150 for 5x10 is a bit over priced too. Will be trying to get our stuff out next month.
Rented a u-haul from Chelsea, but had to pick one up here. Solid selection but the location isnt great.
Always quick and easy pick up and drop off when I need a trailer to move motorcycles
Very good
Very professional, clean Too. attendant Rio was amazing
I didn’t come into the facility in the best of moods, but Chasity Rosado remained polite, professional and patient. I decided to switch my rental last minute too and she said it was no problem to accommodate and assist me.When I returned the vehicle they told me the final charges immediately and my account reflected that, unlike someone else’s claim of their experience there were no surprises for me. I would recommend this facility to a friend.
Been doing business with them for years they are very reliable
They carry a great deal of shipping supplies, and have a huge supply of vehicles.
This is My Storage Place for 17 years or better.
So far not good. Security system is always down. Also the elevator there is only one in the facility has not worked for two days.
Very friendly and fast service
Great service, clean.
This U-Haul building is clean and it has large storage rooms at a reasonable price
We found everything we needed
Friendly staff and helpful.
Great Customer service.
Great people great service
Good trucks ,but prices to high to rent
This place was great and fast on their feet. We got off to a rocky start: I made a online reservation for a one way truck and it was not available. Manager George Parker did his best to locate a vehicle and located one at the Grand Concourse location. They arraigned for Roberto to drop me off and it is where Manager Mickey received and accommodated me. Jocelyn was my initial rep. Two locations working as one. Corperate should be proud of these 2 teams. Keep up the great work.
Bad service needs to close down
Parking can become a bit difficult with the constrained dimensions on the parking lot, but otherwise a solid storage facility.
Good customer services
Very expensive but I know my stuff is safe.
No problems everything good
I had a terrible experience doing business in this location. I placed an order online to reserve a 15 feet truck and pick it up on Lexington Avenue and 102 Street in Manhattan. The Uhaul system changed it saying 24hrs after stating no vehicle is available in that location but instead moved my pickup to 138th Street. I called 138th Street and spoke to one of their Associates. I told them I need to cancel because I cannot go to the Bronx to pick it up. I told her I could get a truck if its larger than 15 feet. I asked her if they have a 20 Feet truck instead of 15 feet. She said yes. I asked her to go back and check to make sure the vehicle is physically parked at their location and that it is locked in with my name to avoid someone else taking it. She left, spent five minutes and came back over the phone to confirm all is fine. I told her to prove again because I will not be happy if I leave my in Manhattan to pick up a trunk in the Bronx and find out it is not available. She confirmed yes. I told her to give me 15 minutes. I took a cab and headed to the location. Upon arrival, an associate started the process to give me the truck. She had issues doing it in the system and called another associate. The other associate told me that truck is being transferred to another store because of another customer books it. I told them, that cannot be the case.The bottom line is that they made me spend over $40 in taxi fees to and from their location, wasted over 1hr in travel time and left with no truck. Nobody in the store said a word after all of this. I called customer service while in the store, but they were unable to do anything. This is bad business. I expected much more from uhaul
Very professional operation. Clean
Worst brunch ever, charging me more money for no reason.
Miguel was nice but the older man working there was abrasive and in everyone elses business. They somehow didnt have the bigger unit that I had confirmed both over the phone 2 days before and had an email for. The unit it self was pretty dirty and there was visible water damage. The ceiling is a wire grate covered haphazardly with a tarp to let in light from the hall. AC for the storage units is broken and made moving in pretty miserable.
My brother works there
Nice people good track
Good company for moving
Great service
Fast and friendly service!!!!
Uhaul is a terrible organization/ RIP off
Good very good, price..
Very reasonable pricing
Great service
Professional and very friendly
Great service!
Good 😊👍🏾
Good service
Thanks nice place
Good service
Great place
Friendly Service
Good place
Good services
Good service
Good service
No pro rated service
Very helpful
New an Spacious
Very nice
Clean vehicles
Driving by
In & out
Helpful
Nice
Cheap
The workers are polite and EL Servisio is professional ok.
This is where I keep my move because this place is safe, reliable and dry and with easy access to store things
It is an organized company, but they give little time to return the vehicles
Good prices,. But if you need a large vehicle, you have to make a reservation with a minimum of three days, to be able to rent
Attention
Total reviews rating 4.1
116 Reviews for U-Haul Moving & Storage of Port Morris 2023:
Review №1
2022-04-01The area is a little sketchy, so I would definitely recommend visiting earlier during business hours; although it is convenient that you can pick up the truck after hours. U-Haul needs to work on making the instructions clearer, although thats no fault of this location. The truck was nice and clean. The downside to this location is that since the trucks are unlocked, people were smoking weed in the trailers of the trucks.
Review №2
2022-06-29Amazing !! The lady with the accentSuper friendly and honest , the manager was super kool and helpful even the guy in the yard was super nice 👍🏼... I called back just to say thanks !
Review №3
2021-12-02This is by far one of the worst locations. I have a company and I have storage units in multiple uhaul locations for student storage.. We are supposed to have access from 5am to 10pm but yet THIS LOCATION for some.reason chooses to inconvenience paying customers by closing the loading dock doors early forcing customers to carry/fit items into a tiny side door which is a GREAT distance from the ONLY WORKING ELEVATOR IN THE ENTIRE BUILDING!!! This is a prime example of horrible customer service and I would.not recommend this location.
Review №4
2022-08-08Safe place to store your stuff. The lady in the office/store in front is kinda rude. You ask her questions and she doesnt reply to you. She just types and doesnt say anything. She seems to always be in a bad mood. The manager is a very nice man.
Review №5
2022-07-31Rude woman behind the counter. Supervisor was even worse
Review №6
2021-12-28This place always has A truck waiting for you .they got what you need to help you move or buy tape boxes toll hitch. Bubble raps . Locks chains .. always ready to help you....they always look out for me...
Review №7
2021-09-07Good customer service. And they always give extra time if you need it with no extra charge. I will continue to do business here for sure. No complaints.
Review №8
2020-06-29Nice to stop by a few years later. Only 1 employee Cruz can answer phone, work on computer, answer your questions and ask another to show you something. But you still have to kindly ask being he was being ignored wow
Review №9
2022-07-25Nice good services . I like the lady she is professional.
Review №10
2021-04-28Great staff. Helpful and friendly. Safe and secure building.