U-Pack in Bay Shore
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Bay Shore, Suffolk County, New York, US
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U-Pack made a seemingly stressful and difficult move to another state easy and painless. The idea is brilliant and worked out to be a lot more financially beneficial then I initially expected. I would and have already referred U-Pack to family members.
It was a best choice after several reviews and quotes from other providers. They brought the trailer as planned and even changed the timing at the last moment. It was cross country move but even then they brought the goods at the mentioned date. Awesome service !!!
This is a very easy to use service. Cubes arrived on time and were delivered on time. No hassle to change the order if necessary.They even include a web-tool to help you update your address at major institutions
It was easy to set up and use. Pods could be a bit bigger.
I went there.and was greeted by a pleasant young lady .and there was a prob.with my app...but she called over her manager .[ maria.] .the best ive ever encountered ...professional. and corteous. ...
Very easy, affordable way to move.
Total reviews rating 4.8
16 Reviews for U-Pack 2023:
Review №1
2022-04-16Moved from the East coast to the Midwest. Other movers were hard/annoying to get a quote from, let alone one that I had confidence in (largely because either I had to categorize everything I own into their system or estimate the weight and number of boxes I would use, etc). U-Packs site was friendly to use and get a quote from and it was convenient to have my containers dropped off and picked up without any needed input from me after arranging it.I paid extra for guaranteed delivery. This fell through and they were 2 days later than expected, but they were quick to assure me of my refund (for the fast delivery) and to offer to pay for a hotel and to reschedule movers if we had any. We didnt originally have movers, but they easily agreed to pay for some because the delay would cause a conflict in my personal timeline without them, and they comped our meals for the delay time. My service consultant was Meredith H; she was amazing - - apologetic, agreeable, and she stayed in full communication with me until everything was wrapped up. Ive told friends and family about this experience, and theyve all said something to the effect of I guess well have to look them up next time we move; thanks Meredith!
Review №2
2018-09-13What a great choice to use U-Pack. I had gotten such high quotes for movers as well as for renting a U-Haul/U-Pack/Pods etc. I didnt have a problem packing up the unit and saved hundreds of dollars. They contacted me via phone and text to confirm delivery, confirm arrival as well as when it got to TN. There was also a GPS to follow my shipment. Very happy! If you dont want to load it yourself they have recommendations for help which I used and they too were amazing and not expensive! Worth every penny! Definitely will use again!
Review №3
2019-05-08U-Pack was an incredible service. They were able to help me have an affordable moving option on short notice and answered all of my questions in the fastest manner I’ve ever seen. All members of the staff were also incredibly professional. One member stood out in particular... Willie, the driver who delivered the trailer with all my furniture, was welcoming beyond belief. Moving to Georgia from New York, I knew everyone would be friendlier, but Willie was helpful in that he helped corrordinate with the dispatcher so he was able to wait for a short amount of time for my movers to be there. We had a great conversation and his patience and kindness went such a long way! Willie, if you’re reading this, thank you for everything you did!!
Review №4
2016-12-02After doing thorough research and making a ton of calls U-Pack proved to be the quickest and least expensive way to get my furniture and boxes from Long Island, NY to Myrtle Beach, SC. Was extremely easy to pack the container and it arrived 2 days earlier than scheduled! Everything was exactly how I packed it. Mike was very nice and helpful during entire process. I highly recommend U-Pack for any move!
Review №5
2018-07-05Excellent choice for moving. Wasnt sure initially how best to move my family from NY to GA. A large pod from PODS wouldnt fit my driveway but U-Pack has numerous options that worked. I used 3 6x7x8 containers. They came promptly, were spotlessly clean (heard horror stories of pods having bed bugs and what not), and I had 0 issues contacting them for pick-ups and drop offs. We had a small house and this fit the bill
Review №6
2017-01-30U-Pack did my move a little bit less stressful. I ordered couple of relocubes, used only one of them and was charged only for one. Delivery to my former apartment and to new one was timely. It is convenient to be able to load and unload in your own pace. And whole experience was reasonably priced, compared to other quotes Ive got.
Review №7
2017-11-24The hidden gem of packing and moving. I had a great experience (and cheap!) moving from Long Island to Nashville thanks to these guys. I highly recommend their services which can basically be tailored to fit whatever your needs may be. If you havent moved with U-Pack already, youre truly missing out.
Review №8
2018-06-20Customer service for U-Pack is extremely professional , personable and helpful. Called a few different times to ask questions and finally book and the customer service reps answered all my questions thourally and without the use of a script. Other companies Ive called werent as clear with their explanations, especially because they limit their employees to scripts. The price was comparable to their competitors and the ability to coordinate dates making sure everything is timed right put me at ease.
Review №9
2020-12-10Great experience using U-Pack for a very difficult move. Packed up home in New York and shipped to Denver. I was remote the entire time and U-Pack handled it seamlessly.
Review №10
2017-09-14We rented a container to move several states away. This was a very smooth and easy process. They are very helpful and friendly. When we received our stuff at the new place, everything was exactly how we packed it- nothing shifted much during the long drive.