uBreakiFix in Deer Park
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Deer Park, Suffolk County, New York, US
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Site: https://www.ubreakifix.com/locat...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–5PM
uBreakiFix in other cities:
Had a 3 day old Note 10+ take a nose dive and shatter, seeing as the phone was over $1,000 new, I was pretty upset.Lenny reassured me that his team would be able to get my phone back to perfect using authentic Samsung parts that maintain my warranty.I was skeptical but gave it a shot and I couldnt be happier. John and Lenny were able to get me back up and running within 30 minutes of dropping my phone to them.Even if there is a wait, just about every fast food spot is within a 5 minute drive, so I got my phone fixed, and got to try Sonic, win win.
Went here 3 times 2 out of 3 times ha a issue with phone repair last time I went they rushed me out the store to pay 400 on a phone that I had a warranty on they said they canceled my plan and refunded me the didnt take the time to fix the problem told me it was my problem
I came here because my entire iPhone X screen was broken and was just shattered. They fixed the entire screen and literally looked like a brand new phone when I got it back. I’m so impressed with this company and their professionalism in tech and what they do. I’m just grateful and thankful for UbreakiFix!! Go here you will not regret it!
My phone had terrible water damage, and Verizon wanted almost $600. I was hesitant at first to seek help from outside sources after horrible past stores.uBreakiFix came highly recommended so I decidedto give it a shot. I walked in and I was greeted, right away with a smiling face. Within 20 or so minutes they were able to figure out the problems, locate the parts and give me a price. Within an hour my phone was fixed like new, and for a price WAAAY under the prices I was given at other places and at my Verizon.I highly recommend them. The staff is knowledgeable and their work etiquette exceeds my expectations. I will be going back, and recommend you do as well.
I brought my device to fix a broke screen but instead of fixing the screen, the problem was made worse because the tech accidentally broke a sensor and the screen would black out when trying to make a call. This happened over andover three different occasions. My last attempt to allow them to rectify the problem they created by breaking my phone, suddenly became an issue of can i pay more to fix the issue that was created by them.The manager/ owner became very defensive and belligerent upon me trying to ask questions and getting them answered as to why i need to pay for work that should be warranted. I will not recommend this particular establishment to anyone. They are very courteous when taking your money but if any problems arise the evidence of poor customer service , poor character,and lack of professionalism rears its ugly head. I highly recommend NOT doing business with this establishment(Deer Park location).
I had an issue with my Samsung phone and because this place was recommended to me, I went out of my way to go somewhere trustworthy. From the moment I walked in, was met with great service with a smile, never felt pressured and knew I was dealing with knowledgeable employees. Not only did they educate me on my options to fix my camera lens and screen, but they were honest about what wouldnt work though they couldve sold me on something else. They have a nice waiting area and part of a shopping center which made it easy if I wanted to get something to eat while I waited. But because they fixed my phone in the promised time, I didnt have time for lunch! Awesome repair service with integrity. Cant get any better than that!! Theyve definitely won me over for life. 🤓
I cracked my iPhone screen last week and looked all over for a repair shop. Everywhere I went the prices were through the roof until my friend recommended this shop. I was hesitant at first but am glad I came in. The workers there were very polite, and informative. The service was fast, and the prices affordable. Highly recommend this place to anyone, and will definitely come in again if needed!!
My phone got smashed up Sunday afternoon (see picture). I looked up more local establishments until I came across uBreakiFix in Deer Park and saw their great reviews. Going out of my way to this location was totally worth it. The employee (Brandon) was helpful and upfront with me about the repair. Within an hour my phone was good as new! Thank you for your integrity & for fixing my phone!
My stepson needed his phone put back together after changing his battery himself and unable to put it back. We called, were greeted by Matt who was very friendly and helpful. He had us come right down. My husband took my stepson in and they were in and out within minutes with the problem resolved. Friendly and professional staff. Matt, Johnny and Roger will be getting any of our technology woes that they can service without question or reservation.
This place is da bomb. From the minute I called the Deer Park 🦌 location and Roger answered the phone with lots of sympathy this business proved exceptional service. Matthew the tech specialist took a lot of time explaining what was wrong with my 1 year old Samsung S10 E what he did to fix it and has ordered me a SAMSUNG battery. While sitting there for two hrs cause where was I going without my phone??? many customers came into the store. EVERYONE was treated very professionally every problem and resolution was completely explained in detail either by Roger Matthew and the other tech on duty. The customer service was the best I have ever seen. Will be telling my friends! Thanks guys
Original review: Knowledgeable and friendly staff. Fast and responsive service. Would recommend and come again in the future!Update: I came in again for PC repair. Unfortunately this experience was not as exemplary as the mobile repair experience. Staff was not as responsive as before. Diagnosing a problem with my laptop’s charge port took 3 days (a problem I’ve had before that took 30 min to diagnose at a different repair shop). I was told that I would be updated by phone with a quote and next steps, but almost every time I had to reach out. I had expected that a part would have to be ordered so the delay in diagnosing the problem caused the whole process to take a little over a week to complete. When I came in to pick up my laptop, the charge port was still not functional and waited another day. I assume this gap in service is due to prioritizing screen repairs and battery replacements for phones. It’s a shame that non-mobile repairs are neglected. I will still recommend this shop for mobile repairs but sadly I cannot for anything else. Honestly would have appreciated some other token of apology to soften this rough experience because my expectations were set so high with my first visit.
This was for sure the happiest tech experience in my continually tech-challenged life!! Thought I had a shattered cell screen and needed a complete replacement, but Frankie showed me my mistake, educated me to the issue, and suggested a simple cure. So Im stoked on this store and totally recommend its honesty, integrity and customer support. Will bee-line back there for sure and recommend it highly.
Brought in my ps4, gave a quick rundown of what was happening and by the next day they had diagnosed it for free. After that it was just a matter of accepting the reasonable charge to fix it. Service was very straightforward and friendly, you can trust that your device is in good hands.
If I had to sum these guys up in one word its honest. Yes theyve fixed my iPhone screens and iPads quickly at a good price, and theyll let you know if something is worth fixing after theyve tried every angle.A few weeks ago, my wifes laptop wouldnt take a charge. I ordered a new power wire and battery but still nothing. So I called to see how late they would be open and they talked me through how to fix it over the phone and were (Legitimately) just happy that I got it working. Dont know their names personally, but I highly recommend them to everyone I know.
This might honestly be the best tech repair store I have ever been to. Everyone there was so helpful and had great attitudes, I went to five different stores all around the island and none of them could get my phone to work until I came to this one. I am so pleased and satisfied and would honestly recommend this store to anyone!
This place is simply the Best . Reasonably priced and the guys are smart , efficient , friendly and patient. Excellent customer service . I shattered the screen on my iPad and it was repaired in 2 hours . A special thank you to John for doing a great repair and for his assistance and help with my iPhone . Thank you .... I’ll recommend this place to EVERYONE 😺
I cant say enough about how happy I was with my experience at the Deer Park location. They were fast, efficient, and the customer service really stood out. If you have anything that can be fixed please take it there. I will be taking all of my families phones there from now on whenever there is an issue.
I recently visited UBreakiFix, in order for them to replace the glass on my I-phone. They are extremely knowledgeable about various types of phones and up to date with the latest technology. The technicians are so curious and professional. I would recommend them for any phone or computer repair.
Traveled 25 miles to this location because they said they had the battery for my phone. John assured me the night before that they had it in stock. Lenny took the phone in and Will checked me out. Couldnt have been nicer. These guys did an awesome job and Ill be coming there again even there were locations closer to me. You guys are awesome. I cant thank you enough!!!! A+++++
I came here looking for an honest opinion on my cracked computer screen and I met lenny and he was great. He gave me an honest breakdown and fixed my issue immediately and without charging me an arm and a leg like the other places tried to do. I would definitely recommend them to anyone and I give them a 12 out of 10!!!!
Great place I brought two iphones in a week ago for cracked screens. they told me it would be about an hour to fix both of them. I waited in the place and watched one of the movies that they were playing. just over 30 minutes later they got them both done and they looked perfect. im telling everyone to come here.
From the moment I walk the door, Frankie went above and beyond to assure my satisfaction. I had 2 iPhones with broken screens and he managed to fix them both and get them back in my hand within 30 minutes (way quicker than the apple store). Would definitely recomend stopping here for all of your gadget fixes. Very friendly and professional atmosphere at this place. Thanks again uBreakiFix!
Outstanding service! Let’s face it, we all feel vulnerable taking a computer to a repair service because an unscrupulous person could say or charge anything. Unbreakifix has serviced my cell phones, computers, and drives with speed, skill, and talent—and at a very low price. The last two times I went there my computer problem was diagnosed and fixed at no charge!
I love this place!! It took them only 10 mins to fix my crack screen on my iPhone 6 the prices are reasonable. Their not like other place who don’t even look at the phone and tells you a ridiculous price. Ubreakifix will actually look at your phone or whatever you bring in and tell you straight up what needs to be done and will give you an estimated price range. Definitely bringing my mom’s phone here
Fantastic, HONEST people. Brought in my old defective Dell laptop. They werent to find a replacement part, but gave me suggestions on how to keep it going. Just got home and their suggestions worked perfectly and no charge!Dont even think of going somewhere else for repairs.Thanks Lenny!
I HIGHLY RECOMMEND THIS PLACE & LENNY!!! I ABSOLUTELY cannot say enough great things about this store and the amazing people who work there. I locked myself out of my phone and was told by everyone everywhere there was no hope. I went to the Deer Park location by recommendation from a Samsung rep at Best Buy. I spoke with Will & Lenny. Just when i thought there was no hope, Lenny asked if he could give it a try. He did not give up until he did it! Not only did he get me back in, I lost almost nothing. Will was closing up the store as Lenny made sure I was all set. They never rushed me or gave up. They were very nice, professional & have great knowledge. #forevergrateful
Deer Park Ave location NY 11729 (don’t know if there are others) Very friendly, professional, prompt, they keep you updated, no work until you give the go ahead. Very happy with the service I received & if there are any issues, I was told to just bring it back in. Very happy with the whole experience.
This store is completely terrible. I brought my shattered iPhone 7 to get fixed. I got it back way worse. Sure they fixed the cracked screen but now the Touch ID doesn’t work the screen cracked again and it’s having signal problem. Went back to get it checked out they cracked my phone even more and claimed the signal is my carriers problem not there’s. I called the store after leaving without anything being fixed (very angrily) and the guy told me to calm down. DO NOT GO TO THIS STORE!!
HORRIBLE Business...I dropped my sons PS4 off to be repaired over three weeks ago. They said they would diagnose it and call me back within 48 hours. A week went by and I didnt hear from them. I called back the following week, and then was put on hold for 10 minutes to be told they have to take a look at it (this is after a week). So in a weeks time they still didnt take a look at it. They apologized and said theyd call back the next day. Another week went by and no one called. I called back and they said there was an issue with the HDMI port and someone would call me the next day. Again, no return phone call. Another week went by and after not hearing from then again, I went into the store in person. I was told it would be fixed that night and theyd call me. ANOTHER week went by and I still hadnt heard from them, so I called AGAIN!!! This time I was told it cant be fixed--after almost a month of them having the machine and not once ever calling me as they said they would. This is NO way to do business, and I would NEVER RECOMMEND THIS BUSINESS to anyone. Its completely unprofessional and amature. If I owned this business, Id be embarrassed by my employees and would fire them. Its completely unacceptable to hold on to someones equipment for a month and NOT ONCE give them a call. Im incredulous over how they handled our case. I would give my review ZERO STARS if that was an option.
Joe is one of the best among many great workers ,he is so patient and respectful and handsome as well very honest and the owner i love too very respectful person and they all know what they doing ,if there is 10 stars I would have given it to this place . Is so unfortunate i have been there couple of times i have never asked the owner’s name sorry , thank you much Joe love you guys.
My good friend went there to get her cracked screen fixed and they messed up the phone even more where it doesn’t work. She went back again to get it fix and they cracked her screen and still didn’t work. So she called them right after and hey told her to calm down. Worst thing you can say to a customer. Very unprofessional. Definitely not recommending that place to anyone. I will spread the word.
Either a terrible lack of experience, or deliberate scammers. I came in with my pc and they said once “Will” who was a computer expert looked at it he’d be able to fix it. Will told me I would need a new hard drive and possibly new graphics card... Turns out, neither part was broken and it just needed a windows redone load.These people should not be doing PC repairs.
This place is awesome I delt with lenny a very nice guy he fixed my phone on the spot put a new battery in very reasonable I cant believe the phone is working and such fast service I highly recommended this place and I am so happy I stopped in.very professionally and nice work thank you so much sincerely chris.
My phone was just water damaged when I brought to the place they wanted 250 when I knew it was just wet they took parts out of the phone and the other place I brought it two was way cheaper but told they took parts out of it very unprofessional and untrustworthy and scammmers
I WAS VERY WORRIED BECAUSE I AM NOT A GURU WHEN IT COMES TO USING MY SAMSUNG SMARTPHONE AND I DROPPED IT IN THE TOILET FOR A SECOND. THEY WERE VERY CALMING AND FIXED IT SO I COULD GET GOOD USE OF IT. ALSO THEY EDUCATED ME ABOUT SOME OF THE THINGS I COULD DO THAT I DIDNT KNOW ABOUT. THANKS UBREAKIFIX
Total reviews rating 4.7
199 Reviews for uBreakiFix 2023:
Review №1
2022-07-24I had a Samsung Galaxy repaired here and they did a great job. They are super friendly. I brought my sons iPhone 6 Plus because it wouldnt charge and they ran a diagnostic on it and cleaned out the charging port and nothing was wrong with it except for debris in the port and they didnt even charge me. 💯 recommended!
Review №2
2022-06-16My phone carrier suggested taking my phone to this location. I have insurance on it and making a claim was super easy. I went in gave this place my claim number and they got my phone fixed in 30 minutes. I went out shopping and came back to a perfect screen again! and the staff is super friendly amazing customer service!!!!!
Review №3
2022-08-16This place was super helpful when i needed to get my screen replaced on my phone. They were quick about it too and it only took them an hour to complete. This is definitely a good spot to go if you need repairs on your phone or other devices
Review №4
2022-05-28These guys are amazing. Very professional and knowledgeable. I was going crazy for over a week about my cracked phone screen. It was on but the screen was black. Joe and team was able to fix b it within an hour. I am so greatful to them and will recommend everyone I know to them. 🙏🏾
Review №5
2022-03-20Very nice people here. Did an amazing job on my daughters phone that had the front glass broken. A few hours and the phone was done. They took our insurance plan we have with our phone company. Paid on line, dropped it off, done in a few hours.
Review №6
2022-07-17Brought my dads phone here yesterday because it wasn’t charging properly and Matt was super helpful and was able to fix it in a super timely manner! 100% would recommend this location and definitely will be back if need be!!
Review №7
2022-02-10Just fixed my phone free of charge (covered it under warranty from when they fixed my cracked screen a month ago). They are honest and do a great job with a fast turn around. Cant recommend them enough.
Review №8
2022-04-13Highly recommend for any phone repair issues. They have fixed everyones phone in my family for years. Always fast and super knowledgable👌
Review №9
2022-05-28Been here before to get my mother and wifes phones fixed. Prices are reasonable and repair times are quick.
Review №10
2022-01-29I experienced a friendly & professional environment. I immediately gained a sense that the staff was competent & knowledgeable. They were very transparent with me about my options & I thought the pricing was reasonable