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Phone: +1 718-819-8194
Site: https://www.ubreakifix.com/locat...
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–7PM
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Total reviews rating 4.2

49 Reviews for uBreakiFix 2023:

Review №1

2022-08-01

Went here after Google told me to go and have them check out my phone. After 2 hours, they said my phones motherboard needed a replacement. But unfortunately, they do not do replacements of such parts there. Although the customer support is good, I feel that their service does not extend past common issues such as batteries and screens. I will have to ultimately send my phone back to Google for 7 to 10 days for them to make the replacements. I wish the store would be able to accept the parts and fix my phone without having to wait that length of time.

Review №2

2022-03-22

Went here for my phones battery replacement. Everything was fine. However one thing was sketchy was they told me the payment needed to be broken up into two payments 80-something and then 20-something when complete.I then see a credit charge for Asurion Home Plus insurance which I did not sign up for (for the 20-something). When I reach out to Asurion, they said I signed up for it, but the phone number under my account is off by one digit and the email uses the same first and last character of my email (but was not my email).Avoid this spot. Unacceptable business practice

Review №3

2022-03-04

The repair tech traveled to my destination of choice to repair my nephews CellPhone. The repair tech fixed the cracked screen and performed test performance on the phone to ensure the functions are viable for future use. The repair tech only took one hour and my nephew is so happy. Im truly greatful for this monthly insurance and its worth it.

Review №4

2022-08-11

Filed a complain at the Ubreak corporate office against this store. It seems this store has different way of doing business comparing to other store(s). I went to the college point Ubreak store after I had taken my Note 20 Ultra to the Bayside store to fix the cracked screen. While comparing how the two stores handled the service, I discovered that Bayside store probably had lied to me after damaging the MMwave chip on in the phone. I was told by the Bayside store that my screen was not replaced, because the replacement screen was defective. Odd, considering it was supposed to be brand new Samsung original screen replacement. And they tested the replacement screen before putting it on. Also odd, because the College Point store tested my phone before installing the replacement. It failed the diagnostic test due to the damaged mmwave chip. And the only way the chip was damaged was that someone opened my phone. The only time my phone could possibly be opened was when i took it in to the Bayside store. Also the Bayside store didnt give me a work order nor a receipt (like the College Point store) when my phone was taken to the back for service. The staff just took me phone number down. Anyway, I am waiting to hear back from the escalation team at Ubreak corporate office in regard to this incident. Stay away from the Mom and Pop Bayside store, go to the college point one to get more professional service.

Review №5

2022-03-06

My phone broke and I ended up going somewhere else who promised they can fix it in an hour only to find out they couldnt. I then found UBREAKiFiX on Google so I called and asked if they can fix my phone. The store owner checked first and said yes we have the exact screen to fix your phone and they not only fixed the phone back to brand new condition they also gave me a brand new battery as well. These guys are the best!!!

Review №6

2022-07-24

This store is a FULL SCAM. STAY AWAY FROM IT. My nephew went trying to fix his phone camara. My nephew is only 17 years old and without his consent he was signed up for a subscription. The subscription was signed up with what seemed to be his number but was off by one digit like another review says. His email starts the same but was miss spelled intentionally I suppose. He was charged $27.21. We call Asurion the first time and they couldnt locate any information as the information provided was manually and intentionally placed incorrectly. We were able to get in contact with Asurion after we got mail from the company. Stay away from this store.

Review №7

2022-07-06

This place is one scam place. I went there last month to fix my phones speaker. The clerk told me that I should pay deposit (like certain percentage) first and then pay the rest of the fee when I pick up my phone. The clerk even said I was entitled to have some discount for that repair fee, which I found weird but I didnt bother to ask why. When I paid the deposit I got a text messages from the credit card service (which I registered) that its charged by Asurion home plus, which I didnt know what its about at that time. I just assumed thats how they charge deposit. However, It turned out that they used my information to sign up Asurion home plus protection monthly plan ($27.21). I just found out today because I saw the recurring fee from Asurion. I called Asurion to fix this problem. Be careful!! They would say its for the deposit but they will sign you up for monthly Asurion home pluse protection plan. This is CRIME and thats how they do their business. Its shame. They dont deserve to have business with local residents.

Review №8

2022-07-19

It took me a week coming back and forth. The computer systems were out. I waited each day 1 to 2 hours. When the changed my shattered screen my camara did not work. After about a week, I had to redo my claim for a new phone. That came with a lot of other complications

Review №9

2022-07-30

Quick and professional service by Nick. Even when device was not repairable, a writeup was emailed and provided for warranty purposes. Prices may be higher due to using OEM components

Review №10

2022-07-13

Very good helpful honest and courteous the person who helped me his name is Nick I have no problem going back there again as a matter fact I am going to tell people about my experience there bell boulevard bayside queens 42-28 bell boulevard.

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