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Very professional , quick and clean place. Very low pricing and they accept insurance from mobile companies tooHighly recommended
Nick is friendly and was able to repair my phone quickly. He got it back to me sooner than he said!
My questions were answered about a battery for my phone, which could be ordered. I opted to pass. The young woman was courteous and knowledgeable. I would return if I need their services in the future.
The best and most efficient customer service around. In and out with my screen protector in less than 10 minutes
Service was great and one of each customer service was really good. Very kind and explain detail to us.
The word to describe it is AWESOME!!Great price, fast and courteous service...simply the BEST
Nick did a great job repairing the iPhone screen. Also put on a screen protector that I brought in. Will use again if needed in the future.
This location is nostalgic for me as my family had there business at this store for nearly 15 years in the 90sNow, onto my experience. Dropped off my iPhone xr here which wasn’t charging properly. They replaced the port in under an hour for $125 and it works great now. The guy at the counter was nice and helpfulWould definitely recommend other people
Excellent and prompt service all at a great price! They fixed my NDS and laptop within a day of diagnosing it; highly recommended!
Wow! JC and Lakoi went above and beyond my usual experience with an insurance claim. Easy transaction, an expected turn around time, courteous service with a follow up call, and repair was done properly without need for follow up. Im glad they opened in my neighborhood. Made my visit efficient and because of it, I decided to make them my new electronics repair go to for my other devices. Thanks guys for making my visit surpass my expectations.
My wife broke her screen and we had came here to get it replaced. They were great with screen replacement. Within a span of 1-2 months, few areas of the screen stopped working. I had come to get the screen replaced under warrantee, however, Lakoi, the manager stated that since there was a scratch on the SCREEN PROTECTOR in the corner nowhere near where the faulty screen area was with absolutely no damage to the screen itself, that he is going to assume the screen was dropped and thus would not be able to fix the screen for me.I had told him what if I had brought the screen in without the screen protector ? He would not be able to make that conclusion and he said that is true but since he saw the scratch he is not going to cover it. I have never seen customer service like this before. It seems like he had a personal vendetta against me. He said it is unheard of for the screen to be faulty and that I must have dropped it even though there was no damage.I contacted customer service who said that the location should honor the warrantee and even went to a different location who stated the same thing. The worker at a different location even called this location and asked why they aren’t replacing it. Everyone was baffled by this Lakoi managers behavior and logic.Anyways, the ubreakifix workers at the other queens branch apologized for this branch’s behavior and replaced the screen free of charge. They also stated that it is not unheard of to have a faulty screen.DONT COME HERE!!!
Excellent service ..very honest people and very respectful.
Great customer service. Professional and courteous staff that had my phone repaired in 2 hours as stated. Definitely recommend if you need your device repaired.
Honestly a great place. They actually fixed my device in a speedy time. They have a great staff. I havent been failed by them yet. They also fix all other devices such as computer and tablets which nice. Its a one stop electronics repair store
THIS LOCATION DOES NOT DO WARRANTY REPAIRS OF GOOGLE PIXEL PHONES. They never mentioned this when I was making an appointment online, and made me drive there only to be told that I need to go to a different location that is extremely inconvenient.
Has Samsung authorized technicians!Broke Samsung Galaxy S21 screen was fixed by ubreakifix within 1 hour (they gave me the time frame. I assume it may take longer if its during rush hour)!Anyways. THEYRE THE BEST!! Now I know where to go next time a gadget breaks or has an issue. Thank you! 🥳
Couldnt fix my Xbox one descent customer service though
Ill be honest and say Covid-19 has lead to a loss in quality in many and different places of service. Customer service, Customer claims, calls and appointments Covid-19 has just left us to fend for ourselves....! BUT the 1 star is just talk, explain, geek it, youtube it, and finally just a simple sorry But maybe!! Its a UbreakitIFix backed by Assurant .. Bureaucracy + Covid= Garbage at a cost
Great customer service! Amazing prices and a great insurance program!
Within the hour had the phone back with new screen. Great customer service.
I broke my Note 9 screen and got it fixed and now certain keys dont work unless i smack my phone once really hard
They do a good job and in a timely manner
Great customer service and honest people
Ubreak was on point. Price quoted, was price charged. I was able to track my repair on line! Great shop.
Broke phone and they fixed in perfect condition within an hour! highly recommend this location to fix ur devices in bayside.
They diagnosed and fixed my laptop in no time and at a great price. This place is becoming my to go place for tech repairs, thanks Lakoi!
So quick and well done
Wait is a little long for repair, but great service
Very good customer service and good quality of repair
Fast and friendly and super honest
Very very good service Im extremely satisfied.
Very fast, very helping.
Wife broke her phone and now me and all taken care off.. thanks guys
Very good and professionally knowledgeable.
Great customer service very helpful
Great quick job. Thanks.
I love it!
This is the second time I have used uBreakiFix! Very pleased with the great service I received. Nick took care of me both times and explained what needed to be done. The turnaround time was quicker than expected and my iPhone and iPad are like new. Thank you!
Excellent service! Very quick and efficient. Thanks again!(:
Total reviews rating 4.2
49 Reviews for uBreakiFix 2023:
Review №1
2022-08-01Went here after Google told me to go and have them check out my phone. After 2 hours, they said my phones motherboard needed a replacement. But unfortunately, they do not do replacements of such parts there. Although the customer support is good, I feel that their service does not extend past common issues such as batteries and screens. I will have to ultimately send my phone back to Google for 7 to 10 days for them to make the replacements. I wish the store would be able to accept the parts and fix my phone without having to wait that length of time.
Review №2
2022-03-22Went here for my phones battery replacement. Everything was fine. However one thing was sketchy was they told me the payment needed to be broken up into two payments 80-something and then 20-something when complete.I then see a credit charge for Asurion Home Plus insurance which I did not sign up for (for the 20-something). When I reach out to Asurion, they said I signed up for it, but the phone number under my account is off by one digit and the email uses the same first and last character of my email (but was not my email).Avoid this spot. Unacceptable business practice
Review №3
2022-03-04The repair tech traveled to my destination of choice to repair my nephews CellPhone. The repair tech fixed the cracked screen and performed test performance on the phone to ensure the functions are viable for future use. The repair tech only took one hour and my nephew is so happy. Im truly greatful for this monthly insurance and its worth it.
Review №4
2022-08-11Filed a complain at the Ubreak corporate office against this store. It seems this store has different way of doing business comparing to other store(s). I went to the college point Ubreak store after I had taken my Note 20 Ultra to the Bayside store to fix the cracked screen. While comparing how the two stores handled the service, I discovered that Bayside store probably had lied to me after damaging the MMwave chip on in the phone. I was told by the Bayside store that my screen was not replaced, because the replacement screen was defective. Odd, considering it was supposed to be brand new Samsung original screen replacement. And they tested the replacement screen before putting it on. Also odd, because the College Point store tested my phone before installing the replacement. It failed the diagnostic test due to the damaged mmwave chip. And the only way the chip was damaged was that someone opened my phone. The only time my phone could possibly be opened was when i took it in to the Bayside store. Also the Bayside store didnt give me a work order nor a receipt (like the College Point store) when my phone was taken to the back for service. The staff just took me phone number down. Anyway, I am waiting to hear back from the escalation team at Ubreak corporate office in regard to this incident. Stay away from the Mom and Pop Bayside store, go to the college point one to get more professional service.
Review №5
2022-03-06My phone broke and I ended up going somewhere else who promised they can fix it in an hour only to find out they couldnt. I then found UBREAKiFiX on Google so I called and asked if they can fix my phone. The store owner checked first and said yes we have the exact screen to fix your phone and they not only fixed the phone back to brand new condition they also gave me a brand new battery as well. These guys are the best!!!
Review №6
2022-07-24This store is a FULL SCAM. STAY AWAY FROM IT. My nephew went trying to fix his phone camara. My nephew is only 17 years old and without his consent he was signed up for a subscription. The subscription was signed up with what seemed to be his number but was off by one digit like another review says. His email starts the same but was miss spelled intentionally I suppose. He was charged $27.21. We call Asurion the first time and they couldnt locate any information as the information provided was manually and intentionally placed incorrectly. We were able to get in contact with Asurion after we got mail from the company. Stay away from this store.
Review №7
2022-07-06This place is one scam place. I went there last month to fix my phones speaker. The clerk told me that I should pay deposit (like certain percentage) first and then pay the rest of the fee when I pick up my phone. The clerk even said I was entitled to have some discount for that repair fee, which I found weird but I didnt bother to ask why. When I paid the deposit I got a text messages from the credit card service (which I registered) that its charged by Asurion home plus, which I didnt know what its about at that time. I just assumed thats how they charge deposit. However, It turned out that they used my information to sign up Asurion home plus protection monthly plan ($27.21). I just found out today because I saw the recurring fee from Asurion. I called Asurion to fix this problem. Be careful!! They would say its for the deposit but they will sign you up for monthly Asurion home pluse protection plan. This is CRIME and thats how they do their business. Its shame. They dont deserve to have business with local residents.
Review №8
2022-07-19It took me a week coming back and forth. The computer systems were out. I waited each day 1 to 2 hours. When the changed my shattered screen my camara did not work. After about a week, I had to redo my claim for a new phone. That came with a lot of other complications
Review №9
2022-07-30Quick and professional service by Nick. Even when device was not repairable, a writeup was emailed and provided for warranty purposes. Prices may be higher due to using OEM components
Review №10
2022-07-13Very good helpful honest and courteous the person who helped me his name is Nick I have no problem going back there again as a matter fact I am going to tell people about my experience there bell boulevard bayside queens 42-28 bell boulevard.