uBreakiFix in Forest Hills
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Forest Hills, Queens County, New York, US
Site: https://www.ubreakifix.com/locat...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–7PM
Other Mobile phone repair shop Nearby:
uBreakiFix in other cities:
I’ve come to this location a few times and have always had a great experience. Deep has helped me set up the Home Plus insurance and repair my iPhone in under an hour. Highly suggest this location!
Thank you for the fast and great fix. The previous guys i went to gave me a cheap screen but this place was honest and great with their service. I really appreciate their work :)
Shout out to that man Deep ! Best customer service Ive ever probably encountered that comes to memory. Genuine OEM parts and fast clean A1 work. Thank ya ! My phone is legit brand new .
Amazing and quick service. Deep was so friendly and helpful. I am happy I came here and when I picked up my phone it confirmed it!
Great service fast and reliable will recommend others. Until I got back home to Florida he left the gasket seal around my s22 ultra not fully set so now it hangs and dangles under the cover for the camera
Really great service - took 2 hours and fixed my phone. Really understanding staff who explained the problem and gave a generous offer for pricing as a first time customer
I normally don’t leave reviews but the service was great. My screen looks brand new. Leonard was also very helpful and kind :) thank you
This place is amazing, I went in thinking id have to wait a week to get my phobe fixed but same day and Deep was very nice and even threw on a new battery when fixing my phone FIVE STAR CUSTOMER SERVICE AND WORK !!!!
New place, competitive prices!!Got my new screen protector for $45 and 1 year warranty for replacement for only $5!Cant beat that! I know for certain because I had called a few places before hand nearby, visited TM mobile and queens mall and no one had a better price!Ibi is honest and an excellent manager ! Ibi also had my phone cleaned and fully charged before I retuned.
Deep was very courteous and professional!! I highly recommend getting your phone repaired at the Austin Street location... A+++
Deep and Alex were amazing!!! They were able to fix my phone in a few hours. Excellent service! I highly recommend Ubreakifix.
Amazing and very knowledgeable staff. Deep went above and beyond to make sure I was happy. I recommend this place 110%
Glad this place opened in forest hills, had my insured phone dropped off at lunch, and it was ready by the end of my work day. A lot less stress than I thought!
Leo was the best, great customer service, quick results, was in and out in no time. Wish I could give more than 5 stars
Deep really fixed my galaxy note plus phone fast and it looks like New. My screen was replaced and I swear its like a new phone right now. Great job guys.
They advertise free diagnostic but actually have a hidden charge. Dude at the counter didnt even wanna talk with me and didnt wanna even hear what was wrong with my Nintendo switch. He also walked off on me mid sentence. Didnt ask if I even wanted to do a $25 diagnostic. Also said he had other devices to worry about. The other customer in the store was even surprised. Taking my money to Nintendo. Rather buy a new switch, dont even care about the save data anymore after that. Planning on checking out video games New York instead.
They fix the unfixable, they do what other repair stores tell you it is not possible and for way less more money than the Apple Store. Kind and fast.
Paid a lot to fix broken screen on daughters iPad ….. it wasn’t done right there’s a huge spot in middle of screen that doesn’t work and they pushed some nonsense about asurian I wouldn’t have monthly charge…. I have been charged monthly since I I sent this iPad in….. dishonest service
Quick and professional service. They replaced my phones faulty battery at no cost to me under an extended repair program because of a manufacturing defect.
They did a great job repairing my cracked S10 screen. Would definitely recommend.
Great service the guy at the front desk is very helpful and they are quick at fixing phones my phone was done same day
Great on time fix my phone without any delays recommending to all people :) very happy with service
This place was amazing. They had great customer service and they did a great job on my cracked screen for my Samsung S10 plus.
Just got my S21 Ultra fixed by this location. Theyre phenomenal, Ill definitely come back again.
Did a great job fixing my tablet screen. Looks brand new. Friendly service.
Great service !, my device was ready before the alotted time would highly recommend
They was very professional the installation was suppose to take 3 hr but it was done in a 1 and a half I dont know about other places but I definitely recommend this place
Really good service deep is awesome I came in this location second time to fix my phone
The person at the front desk was very nice. Took my phone right away and told me to come back in an hour. My screen was replaced perfectly. Definitely recommend.
I really appreciate Deep helping me with my wifes cracked screen. The problem was worse than I thought but he was able to repair the phone in under 2 hours. Helped me from having to upgrade and spending $800!
Smooth service with great people running the show. My Note 9 ended up breaking and they fixed it in an extremely fast time. I will definitely be returning for any other broken products!
Leonardo was very helpful and personable he fixed my phone quickly and it works great! I thought it was a goner . I’m a customer for life
Got me in and out of there within a few hours with a working phone screen on the same day it broke! Couldnt have been a smoother experience, thanks again!
Fantastic service. My phone was done the same day and looks brand new. I will definitely come back if needed and refer to all my friends and family.
If you need your phone fixed come HEREDeep was very great and very professional. Fixed my phone within a day. If i could give 100 stars for him and this business i would!
Was an amazing experience. I was in and out with no problem and thank God I have my life line back. Thank you Guys at Ubreakifix. Mr. Deep was an awesome sales person with helping me understand how to fix my problem.
Honestly, I came in here crying thinking my phone was gone forever. Deep was so kind and understanding. He let me know exactly how much it would cost so there were NO hidden surprises. If you need any sort of help with electtronics-phone, ipad, Nintendo Switch- Bring it here. Fixed quickly with EXCELLENT customer service.
They were very nice and I was able to get a walk in appointment no problem.
Came in December and repaired a phone. Months later I looked at my credit card and I got billed $27.21 from asurion home plus The people that work over there didnt tell me there will be any hidden fees to my credit card. This place does repairs but but be warned with the hidden fees
Deep did a great job. In seconds he fixed my phone. Hes so nice to me. I didntknow what to do with my phone which talks and he deleted the pne who talks on the phone. And fixed my phone in seconds which I did appreciate so much.
An amazing place of business! Customer service as well as the time it took to fix my phone gets FIVE STARS! This is the place to get any of your equipments fixed.
The service was great. Deep is a very nice man, he explained all my options went over everything with me.
Great service! Very fast and reliable! Will be coming back here for all my fixes. Very good customer service!
This was the only repair center which accepted my fried LG Gram laptop. LG makes difficult purchasing parts from them, but Mr. Gurdeep was able to get the parts and make the laptop behave like new. All my data was recuperated!!!
Very helpful staff. Great service. Fixed my cracked screen same day!
Good experience, for my screen change it took only 2 hours. Quick and good work
Amazing with information. Answered all of my questions and great service. Ppl come here if you have any problems with your phone, tablet, or anything else of the sort.
Super friendly and helpful, got my phone fixed quickly
Screen repair is perfect as if nothing happened! Quick service, very polite and informative. Highly recommended
Screen fix was perfect, looks good as new. Thank you so much
They did an awesome job! Fix my screen very quickly and gave me a good deal!
So far so good, I appreciate the quick service on my broken screen
Great work - but at least a 40 min average wait. One staff handling the front, back and phone.
Not very professional and did not act as if they cared about the customer at all. I had to wait a long time before getting service when there was nobody there. Additionally, tried to pressure me to buy an insurance policy that I didnt want claiming you would be better to get it because I also needed to replace a battery which I do not believe I need it at all. Im in sales and used high pressure sales tax it to force me to buy the policy that I didnt want.
Amazing store and inexpensive extremely helpful during the whole process
The phone fix part great. The scam to sign me up for Ausrion Home without my knowledge no good. And at $27 a month. Nah
Hello all, I was unable to find resolution to my laptop problem and instead never received the call from technician to explain why my laptop gives out a sparking sound in-spite of active support in trying to mobilize help from this store by the escalation team in Florida. I have written of this episode as an ugly experience and decided to move on.I have learnt that this is a franchise of Ubreakifix and even ubreakifix hands are tied in helping me get a resolution. Can you imagine, one pays money and the apparent owner of the company can’t get you a reasonable resolution.I am writing a review with the hope that everyone can take note of this that please don’t be misled by the high reviews of the store. I am 100% certain that the store embarks on a practices to get spam accounts to leave 5 star reviews for them. So, please be absolutely aware that most reviews are sham.
Super fast and incredible work. Made it so easy for me. Highly recommend!
Wonderful service, very kind, and genuinely do everything to help without trying to upcharge you!
Service was IMPECCABLE. I WISH I COULD GIVE THEM MORE STARS.I recently went in to have my screen repaired, Amy the customer service rep at the front desk was very helpful, patient and kind. She went above and beyond to make sure my issue was resolved . She was very attentive to every customer that walked in the store and gave each one of us the same high level of service. Alex, the Repair Tech was also extremely helpful, friendly and knowledgeable. Im so happy I walked in this store. I will definitely recommend everyone I know. GREAT CUSTOMER SERVICE 👌
Fast support and super knowledgeable staff I wouldnt look anywhere else if you need repairs done
Be careful of scam. Read all the agreements. They sell hidden asurion insurance and make an auto payment from your credit card. And bill u every month for $27. I come to fix my phone and paid for $160. It was fast and satisfied for the result. But then bill come out every month from asurion insurance. The guys who handle me told me Im all set. Just paid paid $160 and Ill get free 1 device to fix it in 30days.
Came in to ubreakifix with a busted iPhone 11 faceid was not working even. Deep was an a excellent service and sales guy. I highly recommend. Faceid and screen look like nothing ever happened!
Came into the store because my phone was frozen not able to make any phone calls or enter any apps. As I walked in, the two reps gracefully ask me what the problem was with my phone. Within two minutes she was able to reset my phone. I also found out all of the different of electronica that this company can fix, repair, and even install. Would highly recommend.
Needed a cracked screen repair.Great service. Filed a claim with Asurion, paid in advance, came in and was done in an hour.
I went in with a broken amoled screen and came out with a new screen, frame, front camera, speaker and battery at no extra cost. Great customer service.
Extremely professional... Extremely knowledgeable and most of all Supreme customer service....10 Star all the way...
Excellent service deep was great he fixed my phone quick
Perfect service! They do they job really good
This place is a scam!!! Came in to fix my cracked screen thru Asuron. The guy at the front desk told me that there might be extra charges once he opened my phone to assess the damage. Once I left he calls me back saying he found an additional damaged piece. But when I go pick up my phone the guy tells me there was a hole in my screen. which I have pictures assuring that there was no hole in the screen, when I left him the phone!! The hole on the screen that he showed me looks completely done by him or the tech he has working in the back!! Be careful and take pictures of your device before you drop it off!!
Great service. They recycled my laptop and helped destroy the hard disk for no charges.
Deep is very professional and ready to help me every time I come to his store since I am local and I also sent my friends to fix their devices so that they get best fix Thanks dee
Ripoffs. The guy here quoted me $325 to replace a Note 20 Ultra rear camera. The one in liberty quoted me $125. Nice try guys.
Great job. This place fixed my laptop touchscreen like brand new. They delivered timely service with great professionalism.
Excellent place..Customer service is the best...Deep is one the rep that helped me, hes very patient and helpful...good person down to earth...I recommend this place.
I was at the store looking to get some service. I stood there for more than 3 minutes. I could hear people speaking in the back and I patiently waited because I noticed there are cameras that can see me.. After three minutes I decided to say Hello, good morning and finally the guy called himself the manager came out and told me they have the camera and able to see the front office. So I responded, you saw me but you ignored what you saw. Then he pointed at a note on the wall and said dumb people dont see the note we posted. I said I did not see the note, are you calling me dumb. He said Im not calling you dumb. I said what do you mean by dumb people. I was expecting an apology instead he kept on arguing with me and denied saying the word dumb. I ended by saying that that is not the only store and he said right and you can go somewhere else. So, Im advising the public not to go there and go somewhere else as the ill-mannered manager told us all to go somewhere else
Deep was good and very professional to help me fix my phone quick thanks deep will come next time and sent my friends tooBeing a local I love ur store thanks for helping us
They did a great job in a short time.
Deep was really good and very professional he helped me at the end time of the closing store and he waited for me to fix my phone he saved me from getting chargedthanks deep
Deep was very quick and fast with the fix and he is very accommodating with his services. Excellent work
Very helpful and friendly.Extremely knowledgeable and expedient.Now I know where to go when I have a problem!Thank you
The best location. If I ever need to fix my phone again, this is the place.
Did a great job fixing my phone. Excellent customer service.
Great service fast less the. 2 hours
Been here a couple of time to get a screen repair. Very nice people and service. Never had any problems or need to go back after getting it fixed. Same day repair
Great customer service, price fix my phone was great also
My experience at Ubreakifix was great, the service was fast and efficient thanks a lotDeep was reallly awesome
An absolute mess of an experience; one in which you, as a client/customer, are expected to communicate issues between this repair center and Samsung, the company they’ve a contract with, and one in which you have to question the honesty of their communications/repair.To start, this has been a four day ordeal in which I initially brought my phone for repair in response to a first responder/medical staff promotion that Samsung was offering (screen repair at the cost of $49.99). I received an email from Samsung confirming the repair center location, repair price, and phone WITH IMEI identification.On Monday, UBREAKIFIX took my phone without certainty of how to process my claim (front desk individual had to discuss the matter with a second individual who literally said to just take the phone in and they’ll worry about it later).On Tuesday, they informed me that they’re waiting for an approval/claim/led, that my current claim isn’t visible on their computer, and expected me to resolve this issue with Samsung. On a later call, they told me that they fixed the phone and are just waiting for Samsung’s approval.On Wednesday, Samsung informed me that Mark from UBREAKIFIX said he did not actually repair or touch the phone because they’re waiting for an approval. I informed UBREAKIFIX that I will be picking up the phone to have it repaired by Samsung instead. They then told me to pick it up the following morning so “they can put it back the way it was.”On Thursday, they called me saying the phone is ready to be picked up. I confirmed with them that the phone was returned back to the way it was. When I arrived at the shop, they told me that they had opened the phone, had the replacement LCD next to it, and was just waiting for Samsung to approve it. When they got notice that I was picking it up, they had put the old screen back on. Upon a closer inspection though, the back panel is no longer flush with the phone and there are visible friction marks on the side (shown on the pictures I uploaded).That all said, I wonder if this was all rooted back to when I first declined their battery. Mind you, I’ve been to the shop four times now and on the first two days, they were very persistent in selling their accessories to others. Regardless of such, as a customer, I shouldn’t have been the one expected to resolve something that most certainly, in any other situation, should have been a discussion between Samsung, the manufacturer, and themselves, a repair center in contract with Samsung. This is all in addition to them giving me and Samsung the run around as to whether or not the phone was actually repaired.
Deep was excellent with customer serviceThanks for your help fixing my phone Screen
Wonderful customer service and shared great tips on how to care my my phone better.
Guys are phenomenal.. did an excellent job changing my screen in record time.
Excellent service thank you dep
Excellent service, polite employees, outstanding results, would absolutely recommend
They took care of me very well they did an additional repair at no charge theyre the best
Awesome service, fixed my phone same day with expedited service
Deep was really good to help me out fixing my iPhone being an old guy he helped me the best he is very professionalthanks deep
The best store and awesome service i hadthanks deep will send my friends too
The store owner Dean contacted me about picking up my laptop. He was very rude and unprofessional. He needs a lesson in management and how he treats his customers.I WILL NOT BE COMI G BACK TO THIS PLACE
Very fast and top quality.Always coming here to get my phone fixed! You should too!
A++++. Second time and just as good as the first time. Work well with Asurion
They hooked me up with a discount and fixed my note 20! Thanks guys
The service was good and Deep helped me to fix my Google phone
Deep was very professional verizon sent me here and deep helped me to Set up my phone
Do not use this place. They sign you up for monthly subscription services without your permission. Fraudulent business practice. I would give zero stars if I could.
They did a great got fixing my phone. Punctual and professional
Great service quick and easy! Definitely have to come
The folks here were really friendly and took care of my screen repair on a sunday.
Great service. Fast service. An all around amazing service! Superb customer service!
Deep was Very helpful. And quick service. Love it! Best of luck.
Great service would definitely recommend!!!
Great fix great personal recommend
Very good and fast service! Everything worked out perfect
Great job....fast service...no place better!!
Service was awesome and theybgave me a free screen!
Deep stayed after hours to help me fix my phone after another store fixed my phone wrong. The best ubreakifixit in Queens!
Extremely swift and smooth service without any hitches. Special shout out to Alex for fixing my water damaged phone and Deep for helping me through the Home+ subscription process which is a catch. Would highly recommend to others.
Good Service fix my phone under a hour A++++ in my book.
Ubreakifix did a wonderful job on fixing my computer. The customer service was wonderful !
Fast reliable repair. Highly recommend. Thank you!
Worst customer service ever that middle Eastern guy needs to be fired!!! Extremely nasty person
Great service, quick and easy to fix the screen. Same day repair.
Not only did I have a scheduled appointment, I was not tended to for at least 20 minutes in the lobby area. Only after I had called the store to have someone in the back come up and service me, did someone come forward to help any one of the three people in the lobby area the entire time. I dropped the phone off to get repaired. The store claimed to have called me to identify something broken other than my cracked screen. I never got a message or VM indicating this. Instead they replaced my cracked screen and charged me $300+ but cant guarantee the full functionality of my phone. To add salt to injury, they logged into my phone to create a fake five star review of their service. Additionally, I was told that I would be given a free month subscription with Asurion warranty service. Come to find out that my credit card information and personal information was shared with them to set up a monthly recurring $25+ subscription I had not inquired nor approved of. Out $300 and still a broken phone means that I break and they break even further. The fact that they can access my personal device and use for their own gain, is repulsive. Would not recommend anyone to go there EVER
Deep good service.very helpful .. thank you so much.. God bless you..
If I could leave 0 stars I would. I don’t write reviews and yes a lot of people say that but really I don’t have the energy to do it so when I do it’s because something is that bad. My phone started freezing and has half a blank screen. I found this service and made the appointment for 4pm today. Someone even called me to confirm the time and I confirmed I would be there. I show up at the store at 4 and see a sign that the person working is out to lunch until 4:15. So why are you making appointments you can’t keep? There was someone else waiting that had an appt at 3:50. He am I wasting my time when clearly this place does not care about its customers. So as I’m waiting I decided to look up reviews on this place and see so many negative and I got more frustrated so I left. How do you make and confirm appointments and then just leave? I made an appointment for tomorrow at another location and hope it’s more professional than this. Then they have the nerve to send me an email saying they missed me?? No dude, I showed up at my scheduled time but NO ONE was there!!
Deep was amazing. Ill never fix my phone any other way.
Amazing and speedy service...definitely recommend to any that need services
Quick amazing service. Life savers!
Great service! Thanks so much
I fix 2 phones from them great job thank you guys .
I put a claim in to AT&T, And pick the nearest Store to bring it in to get it fixed.Which was Austin street Forest Hills .My screen was cracked ,the gentleman that helped me told me no problems that it will be ready in 2 hours. I came back to a brand new phone They were polite, fast and friendly. Definitely Ill be going back there again If I have any issues( Hope not)
I would have gave it 5 stars but the sale representative there signed me up a electronic insurance policy, telling me that it is a completely free service for a first time customer. When I asked more about it, I told me he is doing me a favor and was told again the service is completely free. Of course within a month I got my billing statement with the monthly fee.Other than that, service was fast. I had my iPad pro screen repaired there for 350 and I was able to pick it up the next day. However, what the sale representative there done was just extremely unprofessional.I read a couple reviews and it seems like it is a common occurrence. I would try to file an official complains.
Very good service highly recommend
They were so professional and understanding! They made me feel like my phone (and the problem) was their number one priority, and they brought it back good as new. Love their store!!!
They were very fast and took care of phone problems.
Very fast great work thanks again
The actual work they did on my phone came out great but the sales rep that helped me signed me up for a monthly fee using my credit card without my authorization. I had to go through the process of sitting on hold to cancel it in order to get my money back.
So fast so helpful , super reasonable!
Staff is very nice and the tech explained to me everything they had to do to my note 9 to get it repaired. Gurdeep also explained very throughly about home+ and how by me signing up he will take out $25 off the repair and sign me up for a month for free. He explained it is a reoccurring charge but since there is no contact you can cancel at any time. So Im confused by a lot of negative reviews about home+ if he very clearly explains it.
Deep fixed my screen in just a few hours, good as new!
They did a great job at repairing my screen quickly and effectively, however they lose three stars for their attempted rip-off and upsell of a new battery.I came in as an assurian customer to repair the cracked screen. Simple. Then comes the story of how he has been repairing Samsung phones for years, and since there was so much damage to the screen I should pay for a new battery otherwise, I would experience performance loss blah blah blah.Bro, dont rip people off. Do the job requested and lay off the upsells. Amazing how you backed off when I said I wanted to see the damaged battery and new battery being put in. Ill choose elsewhere next time.
Very fast repair!----Edit: This review was written by THE STAFF, NOT ME. I assume all the short 5 star reviews are fake also. The repair definitely was not Fast nor a full repair... they fixed it partially.They access my phone to write a review, but then said they mustve given it to someone else to check their phone. Upon giving it to them, they gave them my passcode to unlock AND access to my personal accounts and information to write this review. They fixed the cracked screen, overcharged me for the quote that I had from Samsung, and didnt finish all the repairs and told me Im SOL. They only fixed the cracked screen, but my phone is still broken, claiming they dont work on motherboard issues. They sent me to Samsung store, telling me it will be covered under warranty, which is NOT TRUE, as it only applies to their own work at their own store.Ive used their services a couple years ago, but its run by someone else and its horrible. Dont recommend anyone getting their work done here. You will get scammed for price, work, and billed for additional Free Insurance by Asurion. Manager doesnt let you talk, says its the way of business, and constantly cuts you off.
Hoping to repair my cracked Google phone screen, I checked the official Google site and they estimated repair at $119 and referred me here for the work. I signed up on uBreaks site and was estimated at $130...no biggie. When I arrived for my appointment, I was given another price of $175 plus tax..which to me, made it not worth the repair. I understand an estimate is an estimate, but just be prepared to pay much more than Google says. I thanked the worker and declined service. As we were leaving, he tried to adjust the price down $10, like a used car salesmans pitch, which made it less comfortable. Definitely wasnt the place for me, sorry.
Amazing service and very helpful staff!!
Great service, super fast and convenient
Great service, fixed same day
Great service. Quick and easy repair
Deep was really good and professional to fix my damage phone on time
Customer sevice was excellent good job Deep
Prompt and understanding. Would definitely recommend and revisit if necessary.
Im sooooo thankful and blessed that I found this place!! Deep is a genius!!! Thanks
Perfect fast and reliable service. Same day fix
Deep gave me excellent service
Very detailed, explained everything in a way that I would understand and not in a way as If I was tech savvyVery fast repair of broken screen aswell as repaired finger print option that was malfunctioned by other location.Definitely recommend anyone to come here for your repair work.
If you have the time and means, please go to the Bayside location.I have been to the UBREAK on Austin St twice. The first time I arrived to drop off my broken device, I had to wait 15 mins in the lobby without ANYONE coming out to help me. When I was finally greeted, I was told that my appointment wouldnt even happen that day. I was told the shop was backed up about a week and they would get to it. I wasnt comfortable leaving my device for that long and asked when the shop would be less busy. I was told to come back Monday/Tuesday.The second time is why this review is being written. I arrived to UBREAK to drop off my device after chatting with a rep over the phone. Everything seemed fine until it came time for the quote. I was told $150 by a different rep/store. The UBREAK on Austin is $150 more than what I was quoted. As I was trying to gain clarification on the price difference, Deep - store manager - keep cutting me off and interrupting me. He proceeded to argue with me and just massively unprofessional.I ended up leaving because I refuse to pay for a repair that is more than the price of the device and has a 50/50 shot that it will fix my issue. I also refuse to spend my money with people who have no customer service and is rude. THIS ISNT AN ISOLATED ISSUE. THIS LOCATION HAS ISSUES WITH EVERYONE AND IS KNOWN FOR BEING RUDE. Please, go to the other locations!
The worker that was there on the day I went was extremely rude. I decided to go to the ubreakifix in college point instead.
Alexander did an excellent job when dealing with the issue I had with my Iphone 8 plus. He managed to fix my microphone as well as charging port for an amazing price in a timely manner. The issue I had with my phone was quite complex, but he was willing to take his time and attempt to fix the issue when other repair shops were unable to do so. I will definitely be coming back if I need another repair. I would recommend this repair shop in an instance based on the cost, time efficiency, dedication, and professionalism.
Great service! Super helpful and was able to fix my Mac book pro! QuickGurdeep help me fix this through home + great plan to use really recommended
Great service, and very helpful
This was great experience Gurdeep was great to help me for my Google phone
Very satisfied.great excellent.
Service was Quick and staff is very professional
Deep was very nice and my problem with my nintendo did get fixed. However, he bundled the price he charged me with a $30 insurance plus that I didnt ask for, want, needed, or agreed to pay separately. The charge for the service shouldve been just $40 but he charged me $70. NOT ONLY THAT but its a recurring charge!!!! I had to call and dispute the charge and cancel the recurring payment. Thankfully I was refunded the amount. He not only did this to me but to another relative who also took in their nintendo to get fixed.
Very helpful. Very friendly staff!
These guys are awesome! Knowledgeable, helpful, patient, skilled and professional. Thank you to Carron, Jorge, and Gio for fixing all my tech issues quickly and smoothly. After taking the Asurion service contract I feel relieved that any future issues with all my devices will be solved in a fast, inexpensive, and trustworthy manner. Five stars!
I had a wonderful, stressfree experience. Gurdeep was very professional and is extremely knowledgeable. He is an expert. Highly recommend!!!
Nice shop quick service
Walked in and had my phone fixed from water damage just a few hours later. They even helped me with my claim and went above and beyond. Great service!
The lady talking about her experience that Deep charged her more price and the customer she is talking it’s me he didn’t force me to buy that Home+ He was very specific that he is giving me this plan in the same total which he provided me earlier and if I don’t take I would still pay the same price just he is giving his share of $25 to the assurance company so that I can use this plan for atleast one month and I saw this review so thought of replying on this reviewHe didn’t charge me anything extra he won’t even have charge this lady extra he just charges the same total but he devided that total into 2 price and he gave his share to the assurance company and I think this lady didn’t understand actually he gave this one month plan for free to her and their is no contract on this plan he mentioned very clear and it can be cancelled very easy and will get refund so what’s wrong in this and why do u have to file for dispute I didn’t understandDeep was very professional and explained in details
It was a good service and on time
Took more than the required time. 4 hours
Super quick and professional. Thank you!!
Reliable, knowledgeable and responds timely to difficult situations.
Waited for at least 5 minutes for no service. Empty store. Went to walk out and saw a note that they cant fix samsung phones. Waste of time to visit this place
Amazing service awesome workers
Excellent service I would recommend.
Broke the back of my Note 10 plus and in less than 2 hours got it fixed. Great customer service even when there was a small delay. Definitely coming back if I ever crack my phone.
I was having an issue where I was being redirected to unrelated sites when I clickedon a link and Ive visited a few t-mobile store and no one was able to resolve the issue. I came to Ubreakifix and in seconds and I mean seconds Gurdeep fixed the problem. This will be my go to store from now on! A+ service
Deep was excellent good service
Excellent service very professional
Dropped off my samsung galaxy ultra note 20 5g. I had a crack on my screen. My phone now is like brand new. I was very pleased with their service.
The service was really good Gurdeep and Jorge was really professional and fixed my laptop so quick in 4 days that I went for this fix to one of the city store they took one month and could not fix my MacBook Pro through Home+Really recommended this guys store
Excellent service deep was awesome
Deep was really good and profesional good job
Great work the agent was great
The tech there are very helpful and helped me understand what was wrong with my device. Plus they fixed my phone in under an hour! Would definitely come back if I have another issue with any of my electronics.
Great experience will come again
I had a problem with my phone and social media. I walked in off the street and Gurdeep immediately able to identify the problem and solve it. This took only a few minutes. He is a genius at his work.
Great service Deep is awesome thnks
It was really great to come back to this place again to fix my phone and the staff is really professional friendly and helpful really recommendable
Total reviews rating 4.7
199 Reviews for uBreakiFix 2023:
Review №1
2022-06-15The service I received was EXCELLENT. everything done was very well explained.If I ever need their services again I know it will be in excellent hands at uBreakiFix in Forest Hills, NY.I had 2 instances to use them, for a cell phone and a laptop, with very satisfying results.Deep was the service person that helped me for each item.He is an excellent and knowledgeable representative..David Harper
Review №2
2022-03-14I had a great experience at this store. Made my appointment the day of, came in and got my screen replaced. Deep was the gentleman who helped me. It was so quick and easy. Going in I knew it could take a long time based on what it said on their website but my experience was faster than that. I will most defiantly be returning to this store for any future phone repairs.
Review №3
2022-05-24I definitely recommend this business to everyone and anyone that needs their electronics fixed, whether it be on a cracked screen your phone, laptop, camera, etc. Great quick service, most repairs done within 2 hours. Amazing customer service, Deep was very helpful and knowledgeable. Thank you so much Deep and UBREAKIFIX for great timely service.
Review №4
2022-02-28Deep was awesome. He explained everything that was going to happen with my laptop. He also sold me on the Asurion protection for my home. I will come back for more repairs.
Review №5
2022-07-28Deep was super helpful in getting my broken screen fixed! We came in just before 6 pm and he was able to get it fixed for us by 7 since I couldnt come in the next day which would have been a Friday. Great service!
Review №6
2022-07-02I will definitely come back here to fix my devices! the customer service was awesome. Deep was very professional and helped me with my problem. the process was seamless and quick!
Review №7
2022-07-21Had an amazing experience in this location. They fix my crack screen on the glaxey z fold 3. The inside screen and outside screen plus a new battery all in 3 hours. Professional and great servicing. will return and send all recommendations to this location.
Review №8
2022-07-22Leonard was uber helpful & personable, respectfully friendly, as he didnt over promise a fix & he over delivered with service. My battery was replaced @ no extra charge & my phone is better than new. I highly recommend their services.
Review №9
2022-06-11Friendly people and very efficient. They fixed my phone issue within an hour. I was very pleased and would definitely recommend someone to that place!
Review №10
2022-02-27This was the best tech experience I have ever had! I called to have my computer screen fixed and was told to come in right away, which I did. Alex, Brian and NJ were not only able to assist me quickly while tending to other customers they treated me with a smile. I was in and out within 30 mins. Love this place!!!!