Ultimate Auto Service in Buffalo
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Buffalo, Erie County, New York, US
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Site: http://www.ultimateautoservice.net/
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:7:30AM–2PM
- Sunday:Closed
Hands down, the best mechanic around. Not only is he very kind, thoughtful and has an adorable dog (Paws) that keeps you company while you wait....he is VERY affordable. I cannot believe how little he charges. Joe is a very trustworthy guy that often reminds me of my grandfather which makes him all the more great. My sister, her boyfriend, my fiancé, me, a friend everyone has gone to him for some time now. Never ever second guessed his recommendations or fixes like I have for every other mechanic who usually take advantage of younger (naive) car-challenged women. Joe is THE MAN.
Joe is a good guy and mechanic. I have been here several times and he was always helpful, honest and prompt, and the rates are very reasonable. Its an old shop that caters to regulars and older or domestic vehicles. This time I called though he turned down the job just because it wasnt something he wanted to work on, which was kind of disappointing.
They are friendly and go above and beyond to meet your needs in car repair. They are very straight forward; I have never been more confident in getting my car repaired and not being taken advantage of than by the good people at this shop. The prices are the best Ive seen from any mechanic and they work with you every step of the way. Great shop, great people, I will always recommend them to anyone and everyone. If you need work done go to this shop, you will be more than satisfied.
Quick to respond to inquiries. Friendly and homey atmosphere, in part provided by the adorable black lab Paws. Honest auto repair shop with fair pricing and prompt work. Would recommend this shop to friends and family. Would definitely trust my car and my family to Joe and his awesome staff!
These guys are the absolute best. Incredibly honest, amazing prices, and very efficient. Searched the city for a reasonable deal to get my extremely used car to pass inspection and these gentlemen literally saved me HUNDREDS of dollars. I was told I needed several other repairs to pass (ball joint, smoke test, tires, etc) and here I was in and out in an HOUR- I am an easy target for being WAY overcharged for auto repair, but luckily I was patient and found my new mechanic FOR LIFE. Thank you Joe and Larry, I owe you like WHOA.
They were extremely polite, professional, fast and prices were great. Outstanding experience, will be back again for sureEdit: Ive been back a few times now and they are simply the best in the area. No question. I moved since and tried to go to a place closer to home but it was awful. Im now taking the longer drive because you cant find better quality service. Great people
I actually decided to use this shop on a skim of the Google reviews, so really, Im just adding to the positive comments and stars already in play here. I needed my first NY state inspection completed but at the same time had a nasty check engine light which up until the visit I thought was truly emissions-related (I quarterback interpreted an engine code given to me once by another party) and would maybe cost hundreds and hundreds of dollars to fix if not a thousand. Nope, it turned out to be a relatively inexpensive sensor on my transmission, something that I now understand was impacting the car in a number of other ways, need for inspection notwithstanding. I feel like Im driving a new car now.The shop aura was friendly and extremely warm, my particular issue had me sitting around a bit and everyone (vendors and other customers) who came in was happy and cheerful with the staff. Nobody hurried the diagnoses - I didnt feel like I was being bum-rushed - once the problem was understood the mechanic was very straightforward and clear. I nodded on the work to be done and he went at it straight away. As is typical of me, I simultaneously Googled the issue to follow along in You Tube videos, and am pleased to say the work appears to have been completely congruent to the issue.The shop itself is impeccable and unusually cozy, I took my fair share from the coffee bar which they were very accommodating about. Their shop dog moseys about and is quite friendly with the people waiting such as myself. She took up station in her own apparent seat at the shops front window just watching the day go by. Even she was a delight. I think you can always tell good people by the demeanor of their pets so positive rating aside, I knew I was working with people I could trust. It seems to have paid off, I have a problem-free car that is now road legal via the least anxious route possible. Would highly recommend, I am a permanent customer now.
Folks, if youre looking for an honest, capable garage then hands down Ultimate Auto Service is it. Ive tried a number of places around WNY and always felt a bit bamboozled. But the guys at Ultimate are straight-shooters who are only going to fix what needs to be fixed, itll be fixed right and, if my invoice is any indication, theyre going to nearly %50 cheaper than the competition.I needed all new brake pads and rotors and went to Ultimate based on the reviews I read here and Im happy I did! The total time from drop-off to pick-up was only 3 hours; no milking the labor rate here. Heck, they even threw in my NYS Inspection for free! I mean, how cool is that? Theyll definitely be my go-to place for any car repairs in the future. Thanks again Ultimate Auto Service!
They do what you ask of them and provide recommendations if you have other things that need to be tended to. They are honest and reliable workers that I have been going to for two years now.Update: Been going here for three years now. They keep my 04 Maxima going and fix her up and make sure she is running smoothly. The prices are reasonable and they still have their motto of being upfront and will answer questions if they can or they will get back to you if they need to first calculate the quote. They do not try to sell you anything. I still like going here and will continue to do so.
They are truly the best mechanics in Buffalo. I have honestly been ripped off so many times by mechanics. Finally being blessed to have great mechanics!!Only reason I went to them is because they had 4. 7 stars on Google and Im so glad that I did !!Thank you Google and the Awesome Boys at Ultimate auto they seem like theyve been around for years!!! longer then Ive been alive and Im 22 lol..great experienced mechanics who was more worried about the Safety of myself in the car..than trying to bankrupt me..They are very Respectable!they are my mechanics now!!!
Seems like an honest mechanic! Dropped my car off Wed mid-day & it was ready about 3 hours later despite them telling me they were behind. The owner even picked me up from the house so I could get my car back! And get this; they said they found nothing really wrong, suggested I change my tires soon & DIDNT CHARGE ME A DIME! Ive found my new mechanic.
Great experience! After being recommended here by two different co-workers, I opted to try it out and am very pleased to have done so! Great work, friendly, fast, and most importantly reliable. Highly recommend their services. Theyll definitely see my future business.
They dont try and gouge you for what you dont need, but they will let you know issues as they see them.I went in for my water pump, and they noted the lower radiator line was going to go in a couple months. They didnt try to scare me into it, they just let me know, and asked if they should knock that out too.Another time, had my Check Engine light come on. They made sure everything was right, and I passed my inspection while I was in there.If youve ever seen the episode of Seinfeld, where Jerry is lamenting about finding a mechanic you can trust? Well, these would be the guys :)
I originally brought my car here to fix my AC a few years ago. I continue to take my car here for everything else as well. They do a great job & the prices are always very reasonable. They are really nice guys to deal with & they have the sweetest dog too. I highly recommend this place.
Total reviews rating 4.9
85 Reviews for Ultimate Auto Service 2023:
Review №1
2022-06-11I went in to have my AC checked for my single cab Tacoma. I was expecting just to sit around and wait for my truck to be finished like most places, but along the way I noticed the exceptional service and ethical conduct of the people in the shop. While waiting, I witnessed an older gentleman come in for inspection but Joe came out and explained that his vehicle would definitely fail inspection and refused to accept payment for it. I noticed the transparency of communication in general, a trait not seen everywhere. They took care of my truck quickly and were hospitable throughout my stay. 100% will absolutely come back and recommend to friends! Only downside was that the dog was not there on that day...
Review №2
2022-06-16Friendly fast service. Came in for inspection. Was very impressed with Joes thoroughness. Will definitely be coming back here for any of my car needs.
Review №3
2022-05-28Love the service! Wnt for a 2nd opinion on my car instead of the dealer price of $700 Joe tightened a nut on my caliper and it was a go no need for a dealer price. Joe inspectioned my car and I was on my way. I have found a honest mechanic finally hesaved me a fortune!
Review №4
2021-10-15I visited this place after reading a lot of reviews around. I am glad that I chose Ultimate Auto Repair. I visited them for my annual car inspection DMV mentioned check. The whole experience was such a breeze. Responsive over phone and attentive and patient in person.... Joe is a great guy.... Coming back sure when the need arises.Highly recommended.
Review №5
2021-09-10Ive been coming here for my cars needs consistently for at least the last year. The owner is always friendly and helpful. There was even one time when he test drove my car and did a quick fix on my undercarriage free of charge. Id much rather come here than some big franchise thats going to overcharge and treat me like a money bag rather than a person. Great experience every time I come here, especially if Paws is there. 😊
Review №6
2022-03-13Had a flat my trunk was frozen shut they got me in immediately got me a tire had me on my way in 10 mins ....really nice and really fast keep up the good work gentlemen.
Review №7
2022-04-22Joe and his staff are great. Have been using Ultimate Auto for years and have always been well satisfied with both the quality of their work and the prices. Ive had them do both big jobs and small routine repairs. Always fair and reliable. Highly recommended!
Review №8
2021-03-25Time for a oil change. Call set up a time for service, no problem. While my car was in for service some other problems were found, I ok’d the work and car was done in less than 5 hours. Very polite and explained each item and cost to me. Someone you can trust.I will return.5 stars.
Review №9
2020-02-03First time using this shop. Highly recommend it! Went in for inspection and was 100% satisfied with honest communication, safe, family feel to the atmosphere. Very fair pricing and quick wait time. Call and make an appointment with these guys and brighten your day! Brightened mine when the bill was less than Expected and they invited me back for coffee anytime.Thanks guys! The coffee and conversation was amazing!
Review №10
2020-02-09I was told my car needed work to pass an inspection by another shop and I felt like I was being ripped off. I was referred to Ultimate Auto by the guy I go to for my tires. Joe got me in within an hour on a Saturday which I was happy about since my inspection was already overdue 7 days! He did a thorough job and just as I thought, my car did not need the work i was told it needed! Joe was awesome and I got a really good vibe from him. I can tell he is honest and I will be bringing my car here for any future repairs!