Under One Roof New 2 You in Alden
Categories
Location on the map
Alden, Erie County, New York, US
Service options
Health and safety
Accessibility
Planning
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:10AM–5PM
Just stopped in Under one roof. Haven’t been here in over a year. The doors had signs posted to wear a mask for your safety and others. Workers as well as the customers all had masks on. To my disbelief the owner, Melissa wasn’t wearing a mask. She was cashing people out and had access to a mask if needed. I found this very unprofessional as a business owner. Everybody else in that store was doing their part, whether it’s a personal belief or not.I gave it four stars because the staff was very engaging, helpful, and nice.
This place is AMAZING!! Its my new favorite consignment shop! They have a great selection of products, with tons of it being brand new! I also love that they have a system for discounts, so I can save even more money!! I keep going back, cuz theyre always getting new stuff!!
I’ve shopped there many times for both myself and my family / home. The staff is always kind and genuine and offer outstanding customer service. I had a recent issue with a purchase -stuck backpack zipper- and the manager and counter person went above and beyond to make sure I was well taken care of and happy with my purchase. Great place. Great people.
This place is come along ways I remember when it was over at Save-A-Lot and you would not believe the difference in each storeI was mainly just shopping around to see what was there what was added how the new store was. Melissa has come a long way Im sorry I dont remember what her husbands name was I just wish her the best of luck in regards to her new store and keep up the good work
Melissa saw a post on Facebook to give back to the community and that she did! She showered me with amazing school supplies for families that would not be able to purchase them on their own.I was also super impressed when I walked into this beautiful eclectic shop and got some great bargains of my own.Thank you so much.
**Buyer Beware** Do not buy appliances here!! There is a reason they cannot be sold at a retail store. Against my better judgement I purchased a small food processor. When I got it home and took it out of the box: MOLD inside the box. The appliance obviously had gotten wet and does not work. The appliance was all in Its original packaging, but wherever it was stored it had gotten wet. Lesson learned here.
High quality gentaly used clothing some new with tags. Aton of household goods. The store is neat and tidy. I have bought stuff from American eagle, gap, express for alot less than the mall sale prices. All of the clothing she gets look bearly worn and still on trend.And she took some of my gentaly used clothing for consignment.
Very poor customer service skills....came in first to store with some items to consign and was ignored and then told it was by appt only which I wasnt aware but that was no problem. Called and left two MSGs to try and make an appt to sell with no return phone calls. Finally reached someone via phone who was insanely rude.....huge turn off and staff very difficult to deal with.....need to brush up on simple customer service skills.
Total reviews rating 4.5
107 Reviews for Under One Roof New 2 You 2023:
Review №1
2021-10-13I love coming here. Especially bc its like finding little nuggets of gold. The items available are clean and sometimes not used at all. The staff is very friendly every time I go in and I always come away with something even if its three dollars.
Review №2
2022-05-19I love this store and drive all the way from Cambria to shop here. They have a wide variety of kids items, like shoes, clothes, socks and toys. Their furniture and home section always seem to have something I need for a better price than the department store. I have bought a desk, chairs, curtains, a mirror and more. I am happy with my purchases and will continue to patronize this awesome business.
Review №3
2021-12-06Not yet sure exactly how I feel about this place! This was my first time visiting. I absolutely love thrift shopping! So I was extremely excited to have found high-end name brand shoes at very fair prices!I was not a big fan of the clothing selection, however. Its probably 90% cheap clearance Target brands... bigger names like Nike (for example) were marked down $10.... you can find much better sales than that elsewhere; but I understand they want to make their money.I did not get a chance to look through housewares. I have been told that section is expensive, but it was also recommended by someone else.I got stuck looking through shoes after finding a B1G1 sale!On the downside, when I first came in and started shopping, one of the employees followed me around every corner and watched me as if I was stealing... it made me feel very uneasy. Especially considering the amount of money I spent as a first time buyer.
Review №4
2020-08-24Picked up some patio furniture the other week! The brown bench, the chair, and all the cushions. Everything was in great shape and matched my other stuff so well! I also grabbed a little outdoor rug but I actually use it across the coffee table just for a splash of color.I love going and usually always find some great deals because most things are priced so reasonably low.
Review №5
2022-03-02My Wife went inside & purchased an item. Said many items in there & very neat. Had 50% off some stuff today. You must come and see for Yourself...
Review №6
2022-01-26I just love this place. The staff & owner are awesome. The clothes selection is fantastic, great home decor & more.
Review №7
2021-09-12Great place. My wife goes there more times than I am aware of. Lol. Nice people. We happen to catch the 50% off sale. Their prices are great to start with. But oh my word. We spent $250 on the 1/2 price day.
Review №8
2022-05-26Really cute store. Lots of nice new items too!
Review №9
2022-02-26Great place, lots to look at, good selection, great prices. Worth a visit (or several).
Review №10
2022-02-18My mom and I love coming here. We always find great stuff!