Delivery
Yes
United States Postal Service in Flushing
Categories
Location on the map
Flushing, Queens County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Site: https://tools.usps.com/find-loca...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
United States Postal Service in other cities:
Comments (124)
Terrible service, they have only one person attending and there are too many people waiting, the person who is at the window has a very bad attitude and is very rude, it is credible that people like that are in front of a public entity....
Horrible customer service, very rude, and cannot take responsibility for repeatedly messing up deliveries. Virtually every other carrier has had no problem delivering to my address but somehow USPS manages to consistently mess up and deliver to somewhere completely different even though they are given the exact same information as every other carrier. Whats more, theyve lost my packages entirely, and pretended like it never happened.
I LOVE this post office! The staff is great and hard working, and theyve never lost one of my packages. I appreciate their service especially during this pandemic.
This is the worst post office I have ever been too. Long line long wait. They only leave one person behind the counter regardless of the length of line
So first of all they somehow misread the address my sender PRINTED out and delivered it to the wrong address... I find that out after I give them a call and calmly goto the address that they delivered it to. I knock on the door and a nice lady comes out then I calmly ask her if she got my package around the time it has been scanned and she said no she did not receive any packages around that time. At this time I had the manager on the phone snd he says to check the houses AROUND the house where it wasnt even supposed to be delivered to.. then I ask him if he can contact the delivery person to ask what happened to my package 2 hrs go by no phone call. I decide to call their office again like 10 times most of the time the guy kept picking up the phone and hanging up on me. This is the worst post office in hidtory.. this place needs to be shut down
Updated 2019:Although it is slightly easier to get in touch with a Supervisor and sometimes they actually answer the phone, these guys STILL manage to claim scanned & delivered when I HAVE NOT received my packages!!! Amazon needs to drop USPS as a delivery client!!! These guys cant handle delivering packages to the correct address, let alone delivering packages when they claim they did!! Im missing several packages over the years and most recently this week (March 5th). The most overrated and unreliable service Ive ever known...My first review:Perhaps the worst P.O. on the planet.... Even after an intervention by Representative Grace Meng in 2015/6, this place is back to its old ways. Non-regular carriers who consistently misdeliver mail and/or intentionally scan/falsifying packages as attempted deliveries ALL THE TIME...(done to me at least 5 times)! I constantly get my neighbors mail - literally everything just dumped into my box (both easily discernable by Apt. #, or last name & mailboxes are CLEARLY marked A/B)...this is consistent/constant when my regular carrier is out. These ppl dont care one iota about doing the job properly. The only star is for the staff being friendly inside the post office & my regular carrier who does a great job, who replaced my last, awesome, regular carrier after he retired.
Worst post office ever! Try sending all of your complaints to the head of the post office or the government. They hire anybody in there. They all have bad attitudes and dont do their jobs right. They always hold your mail and never deliver it on time. Every time I walk in there theyre fighting with a customer and the cops are being called. I payed for over night shipping and didnt get my package in a week because they were too lazy to deliver it. And this has happened too many times. Seriously ridiculous. They need to close it down and just start all over again with a new store and better people!!
Negative 0 rating This is the worst post office ever! All my packages were delivered to my neighbor (one block away from my house). Delivery address on my packages were 100% correct but they delivered to the house one block away from my house?! Luckily the person received my packages whose so nice that she bring all the packages to me. This is ridiculous!!! Sadly their customer service is not even existent either.
Today is Thursday March 26, 2020 in mid of vivid-19 at 1215 pm window persons both male and female were totally rude customer service was just an insult to most of the people. They made me go twice home to bring some info for my package and both time very rudely was treated and never got my package because both times was asked for wrong info. Hope they change the staff. Feel bad for locals who deal with them🤨
The most terrible post office ever . They constantly steal my packages. Filed a complaint with the fraud dept and I doubt anything will come of it. I would not be surprised if the supervisor was also in on all the theft. They steal such items from me like my babies clothes ! Hair clips! Shoes ! Etc!!! I don’t know what they do with all my items. They look like they are all from the hood. I have never in my life had a package stolen until I moved to this neighborhood. I don’t understand how they can still be employed and not in jail for theft. They once stole my babies diapers!! It is so terrible that they don’t care about people. People like this should not be working in such establishments . This is a federal crime!! I once received someone’s income tax by accident it was put in my mailbox! Can you imagine if that was delivered to someone and they stole the social security number of that person!? I put the letter back in to the drop off blue box and I hope to god it was delivered correctly the second time. I truly truly hope that something is done about this pos office. I have filed a complaint and will continue to do so until appropriate steps are taken to stop the theft commited by these people
Ive called on various occasions, I made a call today because, I had a delivery made from UPS to the Post Office for pick-up, and no one picks up the phone. The phone simply continues to ring and no one ever picks up the phone. From observation, the Post Office may not have enough employees. Ive waited on long lines on many occasions. The employees seem overwhelmed, Ive encountered ONE employee taking care of more than 15 customers on a single line. It seems theirs a management issue.
I agree with every single comment. This has to be the worst post office ever. No one ever answers the phone & the Manager, I cant lie, he did help me...but he looked completely overwhelmed. I kinda felt bag for him. Honestly, I dont know what the issue is nor how this location remains open.Everything about fake deliveries and packages is true. In fact, they dont even make a 2nd attempt by me. I have to pick it up myself the next day & some of the staff looks lost.Someone please help them! They need a BRAND NEW START!!!
Worst post office. Lost my item and lost me a lot of money. Tracking shows it was never picked up from facility. There are only two tellers at any given time when the amount of volume this post office gets during busy hours should have at least 3 ppl working. Just not worth the aggravation.
The clerks are unprofessional, inattentive and rude. They talk about you to each other like youre not even there
I wish I could give this place 0 stars, but this will have to do. I had 2 packages that were due to be delivered June 4th. I was home all day waiting for my packages even had a note on the front door of my building to please ring 2B for my package. No one ever rang. Ended up calling the usps customer support the next day and they said one of my packages was marked as DELIVERED when it was most certainly NOT. My other package was supposedly at the post office for me to pick up. So I get there Monday, June 6th to pick up my package and they told me it wasnt there and it was being re delivered, someone was home all day Tuesday and still NO packages. Checked online again and it said there was no secure location to leave the package/resident was not home. LIES. So I went there today (June 10th) as soon as they opened at 9am. I was there over an hour and they insisted that my packages were not there and that they would not call the delivery drivers to see if they had it. Supervisor told me he would call me as soon as the drivers got back but guess what? NO CALL. So I get off work at 4:45 to rush to the post office because they close at 5pm. I showed up at 4:58 and supervisor was guarding the door telling me they were closed and would not let me by. I showed him the time on my phone and said to move out of my way. So I wait 30-45 minutes to be helped and they told me 3 times that my packages were not there and the only thing I could do was come back tomorrow at 7am to talk to the manager. THE COMPUTER AND USPS SUPPORT TEAM SAID MY PACKAGES WERE THERE! I demanded them to keep looking (all the while the supervisor was very very rude to me) after another 15 minutes or so they magically found my packages. Seriously worst experience Ive ever had with a post office. I have Amazon prime and now it is useless if they just pretend and fake delivering packages. If you can, avoid this office like a plague. 😤
They dont deserve even this one star. If you see some bad reviews on Google, trust them. There must be reason people give low stars.They tried to deliver a parcel and I was not at home. I do work for full-time which means I wont be at home although theyre gonna try to redeliver it. Additionally, they do close the office too early (9AM-5PM? Come on!) unlike the one in main st. I cant even pick it up then!So, I called them to ask whether they can just leave the parcel in fron of the door if I authorize them to forge my signature. A lady picked up the phone and I was surprised! Because most of people said they never pick up the phone! I was thinking wow Im kinda lucky!After I said Hi, How are you doing today! The reason Im calling......She didnt even let me finish talking and then she put me on waiting line.Speechless. I was waiting on phone but THEY NEVER COME BACK TO ME.
Service, Staff and Location are awful. They are extremely disrespectful and lines are often out the door. Nothing like waiting on a 30 minute line just to be greeted by a post office employee that says she going on break and you need to wait for some other grumpy employee to come. (True story, mind you there were people behind me too)
Negative zero rating if I could!! The clerk refused to scan the Pre-paid postage label & give me a receipt for my package that I was giving them to deliver. I asked for the supervisor and was greeted by a very arrogant man professing to be the manager of the post office. He also refused to give me a receipt so that I could track my package. When I asked why he simply said we dont do that, its not our policy or procedure. I refuted his answer by stating that on every other occasion, at several other post offices in Queens, and Manhattan, that I was always given a scanned receipt for my packages. I now cannot track my package. Nor do I have proof of when I left my package at the Kew Garden Hills post office other than this posting Im making an hour after dropping it off. I will be reporting Mr. Francis OBremski for not doing his job, and for allowing his staff to take advantage of the public by not properly serving us. If I could have given this post office a negative rating I would have!!
Never pick up the phone in there office and sent my package to a wrong place later after I claim to the main office, they calling back and still not seeing my package after all
This post office is terrible.They delivered my certified mail to wrong address, an address i never heard of. The manager there kept insisting i put that wrong address on my envelope, and that they dont make mistakes like this, i never even heard of the address they delivered it to in manhattan. I asked how i can complain about this , she said there is nothing i could do. Next day i called another post office and the manager there told me what went wrong. The clerk put the wrong label on my enveople, that they delivered my rent envelope by label tracking not address that i wrote on the envelope. She also filed a complaint for me and said she would try to get it back for me. Thats customer service, the manager in main street post office should be retrainedAlso my receipt said that i had picked up on that day 3 mail, i guess it meant envelopes, i didnt not again incorrect. Put me through a lot of stress, not to mention paying 30.00 to canceal my rent check. All because people can do their jobs right
I dont think theres a worse post office. I had a package that was supposed to be delivered 3 days ago according to the tracking number and Ive been here twice already and they just defer me to other people. They finally got me my package after my third time coming in. Not to mention the line is ridiculously slow.
I wish I could put 0 stars. I found so many bad reviews while in search for a phone number. After reading the reviews a part of me was relieved I want the only experiencing this horrible service but was also shocked at how bad their delivery was. Two days in a row different packages claims attempted delivery never once ring the doorbell and left no notice. I live in 06 and mix us up with the building 16...tried calling to see where the hell my package is...NO ANSWER they worst service I could imagine ughhh
FAKE DELIVERY ATTEMPTS, lost $500 shipping a package worth of $1000 to my customer. Had insured for only for $500 as I ship package daily and sometimes take a chance not insuring for full value. Package needed signature, so when my customer talked with P.O.manager, the manager told him, someone had stolen the package from mailmans cart!.I have not even came across a similar scenario in 15 years of shipping items to many people. I have filed with Postal Inspector, I think there should be a criminal investigation for this particular post office.
Horrible experience. If you are of the generation that missed the hell hole that used to be the old DMV experience - fear not - it lives on repackaged in the post office experience. Avoid at all costs.
There are few people on this planet that are as rude as the staff in this post office. One of them was even brought from another terrible post office a few blocks away and she is just so incredibly obnoxious and difficult. You could literally be the only person on line and have to wait 10-25 minutes for service. DO NOT GO HERE!
This post office is expert at fake scans of packages. They continuously fake scan saying business closed, mail receptacle blocked or worse Not home. While you are in your residence waiting for your package. This is total FRAUD and Postal HQ in Washington DC needs to investigate this post office. Mail continuously delivered to the WRONG address. Postal service workers delivering mail are continuously on the phone or listening to music while on company time and delivering mail incorrectly. Its almost like no one can read at this post office - from mail sorters to postal delivery men and women are all illiterates. Why even have a phone when no one ever picks up? Where is the Postmaster of this post office? Worse post office in the US!
I love this office! I can drop my prepaid packages without waiting in line, I can just open window and drop it. Thank you guys for easy service! )I live on Brairwood and im driving every day for drop, because my post office on Brairwood doesn’t accept drop pre paid packages and I must wait in the line!!If you think this worst post office- you are mistaken. My Brairwood post office is worst of the the worst!
Worst experience with these unprofessional people. I would love to curse them out on here but I’m not going to stoop that low. THey obviously have an issue with answering the phone, one of the “workers” picked up the phone laughing and hung up on me. Still waiting for my package to be “redelivered”. If I could give this place 0 stars I would , they’re like they got 1 star from me. This place needs to shut down and all the workers need to be fired for their poor work habits. What a disgrace.
Packages are being ripped open to see whats inside, have had multiple packages stolen when they look like a cell phone box, USPS needs to investigate this location they are tampering with mail, if a private citizen did this they would lock us up, this is unacceptable.
Ive lived in this neighborhood since the early 70s. Consistency is the best description of this location. Consistently horrific service. They make you feel as if they are doing you a favor. Id rather drive 10 miles to the JFK Airport facility than to walk 4 blocks to this disaster zone... Avoid at all costs if possible... or take an UBER to Queens Blvd. Youll thank me. No Stars... Go to their website... 2 photos. 1st photo of people waiting in line. 2nd photo of garbage truck parked across the street.
I ordered an item from eBay June 8th 2016. The package was to be delivered to me on June 14th. The package never arrived on June 14th, as stated. After not receiving the package I did a tracking on the package, and it said that a label was created on June 10th. Today is June 22, and still no package. I told my girlfriend that I bet someone at the post office kept my package. After reading other complaints I believe some crook at the flushing post office did steal my package.
Kew Gardens office on Main St. Never answers phone. I have had pkgs saying left with person. I’m hime all day. Never received pkg. this has happened twice. Then they dont answer the phone. EVER.
The people can be helpful sometimes but the lost my package. In fact, they didnt even scan it. Its just sitting around some where i guess. Its been two weeks and the package hasnt reached its destination because the people who work there forgot to do the main thing they are there for
This place is a disgrace. They make fake delivery attempted records on Amazon packages. I order 2 short audio cables with NO signature confirmation and can easily throw in my mailbox (like they did before), they just made up an delivery attempt. In fact I was at home all day.
Wish i could give 0 stars. I called this since i entered AVE instead of RD for my delivery by mistake. The female who picked up was rude. She sucked her teeth and said you been doing this a lot! . Dont know who she was confusing me with. I asked if it was return and she replied loudly and sounding annoyed I DONT KNOW. Did not want to help, will call 800# and try to resolve my issue that way
Probably the worst USPS in the nation. Fake delivery attempts to look good in front of sender (Amazon Prime). Wont answer the phone! Puts my mail in neighbors mailbox! WHO MANAGES THIS PLACE? Out of control!!
False delivery attempts, stolen packages, customer service is nonexistent. Here is what you have to do if you ordered through Amazon Prime: call them, have them call USPS, and file a complaint so they can do an investigation. Other than that, fake deliveries are in our future
This place is usually very busy but there’s a woman there, Ida I think her name is, who is awesome and goes out of her way to make my trip as easy as possible. I use USPS almost daily for business.
FAKE DELIVERY ATTEMPTS!!Amazon stated that the shipment was attempted but no one was home. But I was home at the time of delivery, but there were no slips left on the door; no one rang the doorbell; AND no sign of delivery at all.Trying to contact the store right now but there is no response. This is my 6th try.
Fake Delivery attempts. This only happens with the Femail Package delivery person. She doesnt even leave a paper stating she was there. Calling the Post office is useless because no one ever picks up the phone.
Rating less the zero. The service at this location is horrible.Guaranteed to have your package stolen by staff.All the previous negative reviews are accurate.This place is like the WALKING DEAD!
And another fake delivery attempt while I was home waiting for the package. They did not ring the bell or leave any slips. Apparently my mail receptacle was blocked...whatever that means.
Sorry I cant give zero! Havent had any mail delivered in 4 days, registered complaint with main PO, but this location wont answer phone. Now I finally have a few hours to go stand in line. On my way
This place was great. Although when I first read the negative comments, I had my doubts but still decided to give this place a try and it was great :) The staff were helpful, they werent rude at all. I would definitely come back here.
Worst post office in the world I paid for my package a week ago. Amazon sent it but the post office keeps lying to me saying they sent it back out for redelivery still dont have my package!!!
HORRIBLE - Multiple times having problems with package delivery, FAKE SCANS. Reported to Inspector General ASAP, please do the same.
Package goes out for delivery and never delivers, I have to go to post office to pick it up. Worst post office I have dealt with.
The service is slow and the lines are long. There are never enough clerks at the windows. I gave in a “hold mail for vacation “ slip and then they couldn’t find the mail. Avoid using this post office if you have an alternative.
I been to this post office for many years and its the worst ever. Id rather go to the flushing post office. Nicer people. wishwistthe
Fake delivery attempts, almost every packages delivery.This is getting out of hand, how do you file a formal complaint against this Post Office.
I see people talk about fake delivery attempts and thats what happened to me as well, I was home waiting for a package and they attempted to deliver and left a note, I Checked immediately and no note was left at all, it gets better when you call the office and no one answers.
Never enough people to handle the line. Be prepared to wait 45 minutes whenever you go. People that work there dont care either.
The worst place the service is very bad 👎 delivery never on time
Staff are ok, but the service is a bit slow.Not much help from them in terms of loading crates onto the scale etc. very self-service.
Very slow service. One person working at all times and the lines are very long! Horrible customer service!
No one pick up phone someone need look into it ppl want answar they leave my package to get stolen out side no note nothing dont leave my package unattended
Horrible always miserable people who work here not helpful they look at you like your crazy!
Terrible customers services, I was there, this woman who was at my window UNFORTUNATELY, just simply told me she doesnt have stamps that I should go ant print it myself. YOU KIDDING ME?
Do you ever answer the phone?
I get better service here then I do at my local post office.
Every time you go here around 11:30 am they only have 1 worker at the window and you hear 5 in the back laughing
I had a delivery that I was supposed to receive 2 weeks ago and never received it still. Gave them a call and they did not pick up. Horrible service!
No long lines. Just needed to drop the already paid for packages so it was not an issue.
Jennifer and Carlos were good at window all of managers at this location stink epically female manager 9 years lost money in postage stamp machine and she said to me its not my problem
Literally received ripped open empty packages. Horrible!
Worst place ever to ship something out.The workers never help you with anything and thier attitudes are the worst.
Always long lines. Only 1 window open...bad service. One of worst branches I ever went to
The worst place ever. Massive line and only one booth open.
Did not deliver my package claimed that they never received it
This is a good post office... there are much worth around
For second time, fake delivery attempts, never got my package on time.
I can honestly say Ive never had an issue with delivery or anything else.
Has to be the worst post office in the city.They sould close it down.
As stated by another user...fake delivery attempts (Amazon Prime). I dont know how they get away with it!!! 😠
Worst service, slow people and rude. They need to improve their service.
Terrible service, they lost so many packages. Just use ups
Fake attempt to deliver and a 2 days shipping took a week to shipped and I had to go and pick up.
Many fake delivery attempts and they dont answer their phones.
The worst service ever !!! They don’t care about anything everybody was on the phone and the people waiting for service.Bad attitude terrible service.
The package lost all the time...........poor service this location staff
On this mail postmen themselves steal parcels
They truly dont care
Fake attempts and delivery many many times...not answering phone call...
Lady behind the counter was downright hostile
Why and how did those people get a job?! Worst place, no one does their job.
The staff here is very rude, and they always make you wait a long time for service.
Fake delivery attempts to look good in front of sender (Amazon Prime)
The ever best worst postal service!!
No redelivery attempted and no note left indicating delivery attempt
Total fail, won’t answer their phone...Resulting in people going there for nothing
They dont scan prepaid packages...
FAKE DELIVERY ATTEMPTED NOTICE!!!! No one answer the call.
The worst. They are slow, and quite deliberately unhelpful.
0 star... No phone responding, No good delivery.
Third time in few months fake delivery
Ive nothing to say. No one can change it?
Please get rid of USPS
Bad place, long lines and horrendous service.
Employs the slowest employees in the world
Lie about making delivery attempt
Friendly people, good management
Hell is better than this place
The worse please!
Fake Delivery Attempts
Long lines.
Horrible service
Long lines
Caring workers
THEY NEVER ANSWER THEIR PHONE!!!!!!!!!!!!!
Fake attempt.
MISSING PACKAGE
Its very busy. Every time they queue up, they need to increase the number of people. The service attitude is very good. One time they lent me a cart to transport a large box. Thank you very much.
Very bad is the time that a package does not arrive nor can I contact the office
The attitude is too bad, especially that Alex woman ... disgusting you! Spicy Chicken Post Office
Total reviews rating 1.5
124 Reviews for United States Postal Service 2023:
Review №1
2022-04-25Careless staff , slow service, not worried about any accountability. Poor management.They don’t accept business customers prepaid packages through window. They discouraged business customers and left the packages outside the entire day . Someone can easily steal and walk away.
Review №2
2022-03-01My mail is 3 days late and counting my important documents just some how disappeared and no one is answering or returning my calls
Review №3
2022-03-03Horrible service every time i have to go this location! Waiting at 11am for 15 mins for someone at the window! And you can clearly hear conversation behind the po. Boxes!
Review №4
2022-05-28Horrible service!! Nobody at the windows wants to answer questions all they say I dont know zero customer service. HORRIBLE!!!
Review №5
2020-09-14This is the worst post office ever, whoever the supervisor is should be fired or retrained. Today, 914/20, their website is down, as it has been for three weeks! No money orders, no credit card payments, no international mail. They have three windows and yet only one window open today. Packages are constantly sent to the wrong address. My mail is put in my next door neighbors mail box on a regular basis and vice versa. Ive seen the delivery men throw boxes up to the house. I track packages that say delivered only I never got them. The people who work in THIS post office pay no attention to what they are doing, or else how could a package be mis-delivered if they paid attention to reading the address and making sure they were at that address? Something needs to be done, this has been going on for years with no improvement. A complete overhaul Is necessary, starting with the supervisors!
Review №6
2021-11-07I dont they manage the workers here very well. Many times through out the day only 1 window is working. Branch Manager never around, they can never find him. If you coming here give yourself plenty of time to spend in here.
Review №7
2021-02-08Absolutely the worst post office you can ever find. Every package I’ve ever ordered has been either lost or not delivered on time due to the laziness and carelessness of the employees that work here. This post office needs new management and a new staff and maybe, just maybe it will become a better post office.
Review №8
2021-06-02I give them a 2 because I feel its the people they have in charge and not the workers all the time. Not enough windows opened, and they dont seem to engage with the customer. The place could be picked up more. I go over to Fresh Meadows, Horace Harding, and around 190th St. which is out of my way then here because of the service and the atmosphere. They are a depressing lot. Management needs an overhaul ASAP.
Review №9
2020-06-19I have been waiting for a package since June 1. It was supposedly out for delivery on June 9 (the tracking info was never updated after June 9). I never received the package and received a phone call from the Kew Gardens Hills post office on June 17 indicating my package was leaking and they were going to throw it away. I told them NO I want my package delivered. The postal employee indicated that they were going to throw it away and because it was insured I would just receive my money back. After a drawn out conversation she indicated and assured me that it will be put on the truck and delivered on June 18 to my residence. It is now June 19 said package was never delivered. We just returned from the post office where the manager indicated that the package was never in their possession or their facility which is a blatant lie. He could not explain why I received a call from that specific post office indicating that they had the package and it would be delivered. He also indicated that the package had the wrong delivery zip code which is also another lie. This is the ABSOLUTE WORST post office. Blatant likes and deception should not be tolerated. I must add that I had three incident numbers for this package and was supposed to have a supervisor call me back on at least four different occasions. The only call I ever received was on June 17. I also placed several calls, at least five, to the district office to no avail. The district office seems to operate in the same manner...things trickle downward. I try to support the USPS but will now use Fedex. IF YOU WOULD LIKE THE WORST CUSTOMER SERVICE EVER AND TO BE TOLD BLATANT LIES then patronize the post office located at 75-23 Main Street, Kew Gardens Hills, NY, you will not be disappointed.
Review №10
2020-09-28Their website is down and I am unable to file a claim for a package that says “delivered” and my package isn’t in my mailbox nor at my front door.Edited September 23, 2020I’m now missing two separate packages that says “delivered” and package has not arrived at my door step nor has it reached my mail box. What the heck is going on?????Edited September 25, 2020Im now missing a third package that says delivered to mailbox and package has never arrived, left signs at front of building and front door, yet I have failed to see my packages cleared off and handed to someone at my door. FedEx packages were all delivered, USPS failed to deliver all my packages. You guys have the worst service available