Delivery
Yes
United States Postal Service in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Site: https://tools.usps.com/find-loca...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
United States Postal Service in other cities:
Comments (199)
Package has yet to arrive. Had issue rescheduling. Representatives are nice, however their system is flawed. No notice is left when attempting delivery the first time. Do not appreciate waiting for my package for such a long time. Does this post office, or any in general deliver pass 8pm?
Zero stars if possible. The staff at this location are very irresponsible. I had an amazon package being held for pick up at this location, I went to pick up this item and was waiting for an hour for my package. They failed to locate the package and took down my information and told me they will contact me with updates on where my package might be. Weeks go by and they don’t even answer their phones. I come to find out through amazon that they mysteriously found the package and returned it to sender. Never bothered to inform me that they found it. P.s. this was a CHRISTMAS gift. Today is January 11th 2021. By far the worst post office in the area.
Lazy, rude, dishonest, unprofessional staff. they do nothing but lie (about packages not being delivered, not being there, etc.). theyll claim they *cant* do things just because they dont feel like it (one employee lied to my face, saying it wasnt possible to do what i asked, until i refused to leave and she eventually did it, proving she COULD the whole time), theyll refuse to help, even if you have all your documentation, etc. its no wonder the USPS is struggling to stay open. no one would miss it either.
Always have delivery issues with this post office. They never deliver packages and lie about leaving notices. Makes no sense to pay for delivery because youll always end up picking it up from the post office. Smh!!!!!!
The WORST service I have ever received from a postal carrier. My express shipping item was supposed to be delivered 1/17, it is now 2/5 and I still have not received it or any info regarding it. Called this location (who also doesn’t answer) over a dozen times and haven’t received any progress, would get false promises on redelivery and never even received a notice slip (which shows they didn’t do their job correctly if you apparently ‘missed’ me). Erica and a male with the last name Rodriguez were completely unreliable and rude. Their ‘attempts’ to deliver weren’t attempts at all. My front door is open (anyone could walk directly inside without a key/code) and the individuals who the package is for are DISABLED meaning they are home at all times and need the package delivered directly to the apartment. Never once for almost 3 weeks have they heard a knock or doorbell from this USPS location. I cannot pick up because I work during all hours of operation. I am extremely disappointed in this profoundly repulsive service and that these workers at this location cannot do their actual job and fester daily with lazy and unprofessional character. Let alone have no respect for disabled individuals or the satisfaction of their customers. Outwardly ridiculous and I would not give them any stars whatsoever if that were an option.
NEGATIVE STARS TEN STARS ))The delivery THING today was ugly and very rude !! Just like the reps in USPS ! She came in where I live and was very RUDE ! I hope she doesnt deliver here ever AGAIN !
The worst post office in the area!! Horrible service. Im constantly having to go pick up my package because the mail people LIE and say attempted delivery and I was home the ENTIRE TIME!! This is CONSTANTLY PROBLEM. And one of the supervisors there name Pedro is one of the rudest people Ive ever had to deal with regarding customer service. He gave me his number and told me when I have a problem again w a package to call him at that very moment, well lo and behold it happened again, I called him no answer at all! The next day he gets mad at me and tells me I dont care what happens to your package again, you called me too many times, dont call my phone again! DISGUSTING!! Im still gonna make sure it gets reported and he faces consequences!! I HATE this place and the staff!!
The staff lie almost every time they don’t want to go upstairs, they said attempt to deliver, when they don’t even try, 1 of my package was sent back to the sender, just because of that, and when I went to pick it up, only 1 day between, they told me it was sent back , when I asked how many days they should keep the package after attempt , they told me 2 weeks , so I asked why they sent it so quickly, they did not have answer. 🤬🤬🤬
Make sure to get a receipt when shipping youre packages with this particular post office. They lost one of my packages. This post office is always low on usps boxes. Needs better cleaning. Customer service could be better.
Got only 1 person for pick-up that’s super slow and got the line going out two doors already unbelievable hate this post Office should fire the leader that thinks this a good way for pick-up or close this post Office and get a whole new team in here after the close down and re open with new team
Worst post office experience ever. The tellers were too busy talking to each other and laughing instead of actually helping customers that stood in line for 30 minutes and more. My package then mysteriously became lost after I was told over the phone that it was there. The teller then told me with an attitude, I dont know what to tell you call, the company and tell them that its lost. Thank goodness that it was Amazon and they were very understanding.
This post office is pretty disorganized , needs New Staff, A manger on site, and more staff working. The current workers are Rude and seem bothered by every word a costumer says And most of the time they never find peoples packages which is crazy and unexplainable. And lets not talk about wait time!! They will be on there phones doing other instead of doing their job.
ZERO STARS!!! The absolute WORST post office is existence. Ive had numerous terrible experiences with them but this most recent one was the worst. They LOST my package for several days after failing to even try to deliver it cause I was home all day when they claimed to have tried. One of the works took down my contact info and said the manager would contact me when they found it so I could pick it up. After 4 days of it being lost I see that my package is being RETURNED TO SENDER. Literally the most incompetent idiots I have ever come across. Its gotten to the point where I wont even order from certain companies if I know they use USPS as their carrier. They have nasty attitudes as well. The manager did call to apologize but honeslty what good is an apology when my package has already been sent back?!
The worst Postal Office, RUDE and UNPROFESSIONAL. They lie about dropping off your delivery and leaving a note, you have to go to the office yourself to pick up your own package. This is my second time having this problem, I need someone to investigate this location many people need to be fired because these employees dont want to work, they give the USPS a bad name.
If you have the option to travel to a different post office, do so!!! The costumer management at this place is ridiculous. I am sure the employees are trying to do their job to the best of their ability but the lack of organization and management makes it harder for them. There are extremely low on staff. Got to their location to pick up a package, 2 hours later they had still not found it. The lines are extremely long and to speak to a manager you will need to wait about another two hours. Even if it’s a longer commute, travel to a different location.
I avoid having to go to this corner of hell at all costs... If I could, Id give this place 1/2 star; theres only one decent mailman that I have ever encountered from this place. Why are the rest of these people so miserable?!
This post office is filled with incompetent people. The most disgusting post office ever. Very under staffed or the staff aren’t doing their job. The employees are extremely rude. Nobody takes the initiative to help out just to get the lines down. You’ll be waiting up to 2 hours to get a package. Something needs to be done!
I went to pick up a package today, my wifes package by the way and i was told multiple things. First i work from 7 to 4 in another state. I never make it on time to collect packages i miss. My wife hasnt updated ids and works from 7 to 5 (both monday thru friday.) We also work saturdays which is why we cant pick up saturdays and sundays the office is closed. I got out early today and lost 2 hrs of work to pick up this package before 5 and just to finally be told you cant pick up without tracking number...Now the tracking number i had was the company tracking number i recieved for their side of delivery. I lost a package for redelivery which is why i dont want to do that. The lady didnt want to hear me at all! Or even help me a bit with proving the package is mine. I asked for a supervisor and got someone. She tracked it with my address which proves to me that the lady who had the window was just avoiding to do more work. I let the supervisor know its a certain color box Then when lady goes to get the package she asks... Whos ... I didnt reply immediately but the box is right in front of me. I let her know that shes my wife and she says i cant give you without her ID knowing what i have to go through i ask if i call her and she shows the ID via video can i collect the package i was interupted throughout the sentence with no no no not without the physical ID i see her go back to put it away and i know they are not going to have it tomorrow.How can anyone be satisfied with this service, first you get no help, then when you do get help, you get teased and just because of a name difference you cant collect the package. I learned that when a person is trying to get something and gets told no and its theirs they get mad... This happened to me and something needs to happen. I got teased with the package and got ice cold refusals for a package that is technically mine (its my wifes but with my address). I called her and let her know and now we are wondering if we can get anything delivered to us. We are never home in the morning and we work weekends. I lose a lot of money trying to collect a package and it shouldnt be that way. And once again, there was a monday last month where i was suppose to get a package and apparently it got delivered successfully without reaching my door.People slander and boycott places like this and if people did not need packages, this place would not exist anymore.
This post office routinely fails to deliver packages on their expected dates. They are incredibly unprofessional and neglect to respond to missing package reports.I dont even know why Im reviewing because nothing seems to be changing.Good luck - if youre reading this, youre about to have one hell of an experience... and it wont be a good one.
I have video of the workers talking about customer in this office . I have missing inform mail am not one worker want to work i call everyday and no one pick up and they hear the phone ring but wont pick up and if they do pick up they put you on hold till you decide to hang up ...i been on hold for more then hour...The male manger is very rude in person and on the phone i wish the would change all the staff in this place so we can have better help with our mail
Okay. The customer service is very unprofessional with her attitude on the phone. There could be 5 to 6 people behind the desk, but one actual person working. Obviously they need to be evaluated, because they should be fired. Its sad this has to be my Local Post office. Only good thing I say is the package carriers ONLY thats IT even then they deliver peoples mail to the wrong boxes. like literally I ADVISE YOU NOT TO MAIL ANYTHING FROM HERE, by this lady not reading carefully on my desired address shipment they delivered to the wrong address costing me 300$ and the post office being unable to do anything about it.
The other day I was here I came about 40 mins before closing. They left multiple customers standing outside who were here earlier before me and locked the door on everyone, most customers were here an hour or more before closing. And then if you come here early to avoid the lines they don’t open on time. Usually they open 10-20 mins late. Most employees are extremely irresponsible and they are in control of our mail. This is a federal building and it’s run very unprofessionally.
This post office in a word Sucks. One package was supposed to be redelivered on 12/1. Never received it and now theres a problem with receiving a second package where it says delivered and left with individual. Thats a bold face lie. My neighbor across the hall from me had the same problem with her package a week ago. Too many complaints without anything being done. Time to go to the media. This is rediculous.
Yesterday I wated all day for my package. never came. then I get a gmail saying. they came and noone was here. this happens every weekend. for a long time. we need people that really need a job and want to work.and the post office is no better. real long lines. and one worker.
I dont know whats going on with this post office but I havent had any mail delivered since August 11th even though on usps informed its telling me that I should have been getting mail everyday but none has been inside my mailbox my package was syppose to be delivered on August 14th but they said they attempted and would try the next day but they didnt because the package could fit in the mailbox i need answers because there is important mail that it said I was receiving. How can I get my stuff.
Absolutely the WORST post office branch in the Bronx. They assume that since this neighborhood is the lowest of the low, and treat their customers accordingly. The majority of the staff is very rude and curt. They do not have the amenities that the other offices do. No vending machines for stamps, and you have to wait on line to get the slips and envelopes to fill out, such as certified, registered mail and express mail. Then you have to wait again for them to complete the transaction. I had to wait 45 min to pick up a package, and witness nasty and incorrect information given to customers. One worker rudely insisted that the package was not there, but thank God the manager searched and found it. The rude staffer should have been written up or FIRED for her behavior. AND she displayed it in front of her manager! Someone of authority within the postal management needs to come in (un-announced and not in uniform) to just listen and watch what goes on!
I was up all day waiting for my package to get a email about reDeliver. Nobody ring my bell or anything. This is by far the worst postal office. Very slow and unprofessional like they just hired anybody. Then I went up for my package and was told I have to come back the next day. From now on I will not be ordering anything online to my home because that post office is a mess.
My daughter and I were expecting our passports to be delivered as a priority mail 1-DAY on Friday August 2, 2019. Our flight was scheduled for Saturday August 3, 2019 @ 10PM.We missed our flight and so I had to paid $912 to rescheduled the flight for Monday August 5, 2019 because the USPS failed to deliver them on time.We received our passport from the Supervisor on Aug 5, 2019 @ 10AM and what he said was” I’m sorry the delivery man was a new guy and he left all the packages that was supposed to be delivered in my building to the wrong building across the street from my building”.The Supervisor handed me my package on August 5, 2019 but changed the delivery day on the system to August 3, 2019. To make it look as the package was delivered on time.This was the worst experience I ever felt.I wish I had a different zip code than 10456. I really hate dealing with that post office.
This is the most messed up post office. Dont deliver mail in days and it a crisis going on I have 2 kids single working mom and i have very important mail that was mailed off 3 weeks ago..still havent recieved it. They need to shut it down..close it. Cause they dont care and postal service gonna bring law suits.
Worst ever post office I have ever been.. waited more than an hour just to speak with a supervisor because they don’t know what happened with my package. The supervisor never comes. Smh a whole facility of usps without supervisor for more than hour. If I could I swear I would of rate them 0 star. Unprofessionals workers.
If I could give this post office lower than one star I would. This place is disgusting with the worst human beings possible working here. They lie about delivering packages or that they made an attempt to do so on daily basis. Theres plenty of times Ive gone there and workers put what Im there to get accomplished on hold to make personal phone calls right in front of me talking about nonsense.They rude and never answer the phone. Ive made 20 calls in a day to inquire about my packages and theyd either not answer or hang up. Its unbelievable what customers to through with this post office.
I been in this postal office for about 3 hours heading to 4. I am more then pissed off, very bad customer service. When asked for help takes over 30 minutes to get back at you. Lady attending me in the pick up line had a huge attitude and would ignore me at times. I am the only one out of everybody that has come in to the pick up line and still am here since 10:00. Also when I call from home to there office number they dont pick up and while being here I witness them letting the phone ring and not picking up AT ALL! This Post office seriously needs new employees. BTW Ive been waiting for a packet they can find.
I work at a nearby High School Campus 09X260 & 09X250 1363 Fulton Ave. and sometimes we wait weeks before the postman comes to deliver and pick up. What happened to daily mail runs??????Forget about trying to reach anyone by phone.
When a request for redelivery is placed for a specific date, it appears that they can not be bothered to actually do as what is promised. All they can muster is an empty apology that does not return the loss of being forced to sit at home all day to wait for no one that will ever show.Their level of authenticity is grossly unprofessional but it seems that since they are protected by a union that does not implement repercussions without pay. As long as this horrid lack of customer service continues to persist, the customers of USPS will suffer and begin to seek other methods of postal service.
This is one of the worse post offices to go to. Its mental abuse! The lines are extremely long and the service is very slow. Its always overcrowded. Theres no elderly or disability line, so those in that condition are forced to stand with the rest of us. No matter what time of day you come to this post office, it is always overcrowded and under staffed. Instead of 2 or more employees working to give us our packages, its almost always 1 person collecting our slips and searching/fetching for our packages. This line is also the same line for people with broken mailboxes (in which those people can only retrieve their mail between 12pm-2pm). Although the outside sign states they open at 8am, they do not open the doors until 9am. Oh! And by the way, theres no parking, so you also have to deal with the anxiety of possibly getting a ticket before getting your package. As I mentioned before, this post office station is pure mental abuse! Im so sorry that Im zoned for this USPS station. I dread every time I must come here.
Horrible!!! The first time I went to this post office there was a heavy set lady that was at the pick up window, she was super rude to the lady in front of me so much so that I was uncomfortable walking up to the window after her. When I got to the window now, I tried to be as polite as possible to lighten the mood but to no avail. She snatched my mail card from me and gave me so much attitude to the point I felt my blood boiling. Never went back again. Now my issue is that for the past 2 delivery attempts that I had at my home. Theyve been coming to just leave delivery slips and write 9 am on them as the time of delivery meanwhile I WAS HOME WAITING AT 9am. This happened twice this week. Its super annoying. I dont know how an establishment of any kind that has an overall rating of 1.0 and the absolute worse reviews in the history of reviews is still standing. This issue needs to be addressed asap. And the heavy set lady at the pickup window gotta go. She alone already has to many complaints.
I go there regularly cause its the closest to me, the lines are always long, the staff work so slow! Most of the time theyre busy chatting and being rude to customers!!! My son was told he had to buy another box, when in fact I use the same boxes all the time! I went and they took my package with no problem. They tried to take advantage of my teen so he would have to spend money! The stands are never restocked as well, you have to stand on a long line to ask for something, then wait on line again to mail it. Its truly ridiculous, changes need to be made!!!
This place sucks! I was Suppose to get my package March 5, they claimed they attempted but didn’t ring the bell or leave a notice. I then Rescheduled a redelivery THREE times and they still lying saying they attempted. I was fed up and went to the post office who’s line was so long i was On that line for a whole hour and a half. I went To the window and ge lady said my package isn’t there it’s out for delivery, I’m so annoyed i go Home and then receive a call from that same lady pretending to be someone else that my package was there the Whole time and did not go out for delivery. I contacted USPS and made a complaint as well as amazon. Amazon sent me a new package that’s suppose to be delivered by usps this morning and they STILL did not deliver it! I’m so fu*king annoyed!!!!!! Shut this place down already!!!!! A whole bunch of young dummies that don’t wanna do their job!
I have no idea why the service from and at this postal office is so terrible. The delivery folks just do t deliver packages. Many of the buildings in neighborhood are walk ups and they just dont attempt to even deliver. They will not ring your bell or call you or anything. Then when you go to the post office its over an hour wait to get your package on a good day it they can even find. Earlier this month I got there at 9:30 one half hour after it opened and waited a full hour to get my package. The line was already wrapped around the facility, and people who has submitted their tickets were just lining the wall. Some people only got half of their packages and some ppl never got anything. Its truly the WORST, I dread going there. Just my luck though Im going to brave the maddness tomorrow because despite the fact my husband was there waiting for the package they still failed to deliver it. Smh.
Im willing to bet this is the worst post office in New York period. I cant believe that these are government employees! The rudest, most unprofessional customer service environment I have ever experienced. Especially clerk number 12 who had me waiting at the window for 15 minutes only to come back and ask me all my information again because she misplaced the pick-up slip. She then threatened to refuse me service because I got agitated, as anyone else would be. The postmaster general needs to come and rid this place of these lazy employees asap.
They lost my package multiple times. Im about to file a report. They didnt even attempt to deliver to me and I am home all day due to COVID. The item in that package is super expensive as well. I even went down there myself to get the package but they did not have it. The workers are so lazy, they all need to get fired.
They updated the location to attempted delivery, despite me being home quarantined and leaving no note I requested it to be redelivered on 5/13, it’s not 6/6 and they haven’t redelivered it or told me where my package is and I’ve called about 100 times and no one ever answers. I’ve had really important packages mailed back to senders because of their lack of competency.
Either they don’t deliver your packages or they lose them and they don’t seem to care if they give terrible service the just redirect you to make claims to the customer service instead of holding someone accountable.
So here I am again, two months after my first review to report another issue with this office. There was some very important mail I was expecting and it was placed in a neighbors mailbox on Monday. The new neighbor, who lives on the other side of the building on the same floor, knocked on the door and handed the mail over to my mother. Its nice to know there are some honest people in this neighborhood. My name and address was correct on the package. I was also expecting some very important mail on yesterday (8/1/19) and my mailbox was empty. I hope there isnt another mail misplacement or worse, its been stolen.I needed two flat rate boxes. I was in that Morrisania Station for 1 hour and 10 minutes for 2 boxes. I wanted to send a birthday box to my son and one to a relative who is deployed.I enter the lobby at 9:30am, go to where the boxes are supposed to be stored/displayed and there were none. I go to the window clerk and inform her, there were no flat rate boxes on the floor and I needed two. She said we dont have any. I said, yall dont have any at all in the building. She retracted and said, well we have them, but somebody has to go get them. As soon as someone comes, Ill get them to get them for you.After about a 15 minute wait, I see the manager in a blue shirt, the clerk I spoke to and young lady who just walked, who was an employee chatting. Her shift was to start at 10, as per the chat I heard between the 3 postal employees. She was allowed to clock in before 10. Smart move in my opinion because the line for clerk services was ridiculous and the window for package pick had no one.Anywho, I thought for sure, either the manager or the one who had clocked in early would get the boxes for me because the clerk couldnt leave the window to get them for me. I go to the clerk and ask can the guy in the blue shirt get the boxes for me? She said listen, wait, I got you. She smiled and said again. I got you. I say okay and I walk back over to the box display and wait. I am annoyed but I said let me see how long this is gonna play out.Well people, I was in there for 1 hour and 10 minutes. It should have only taken me half a minute, if that, to walk in, get 2 boxes and go. Those boxes should have been in stock, on the floor, in the display before the lobby doors were opened. I dont know whose job that is or whose responsibility that is but they dropped the ball.The guy that brought the boxes over, finally, to the display, after 10am, said, this is not my job while he fumbled to open the packs of boxes to put in the display case.Another guy that came a half an hour after me also wanted flat rate boxes and he conveyed that to the guy in the blue shirt, Mr. Rodriguez, the manager. That guy waited five minutes and left. There were others that walked off the line and left.Just as I was about to get my boxes and go, Mr. Rodriguez yells out Aye wheres the guy that was waiting for those boxes?. I just shook my head, grab four boxes instead of two and left. Next time I will ask my Sister, a supervisor in the post office, to bring me boxes from her office in NJ. She comes to the city to see our mom once or twice a week.They appreciate your business but the service they provide is awful.
I wish there was an option to NOT give a business a star. This is by far the absolute worst experience and postal location. The sign clearly states “ we are courteous and move with URGENCY”. What a lie! The employees are rude and take their time. Especially with a line out the door. Seriously in the dead of winter there are customers waiting out the door. I waited on line for 45min to pick up a small box. The line DID NOT BUDGE for 45min! Not one person was helped. And the supervisor? If you ever happen to read this, cannot believe you let this happen. Your employeed walk away from the window for minutes on end and come back empty handed. Only to then walk away again with one package after taking 5 slips!If there is a way you can avoid this location i strongly suggest you do. Your day will be ruined by this madness. It should NEVER take an hour and a half to pick up a package.
I dont understand why this place is still up and running. I simply dont get it. The workers are absolute stereotypes, and it breaks my heart. Lazy with bad attitudes. Want jobs, yet dont want to work, and make more money and have better benefits than people who do harder jobs. Its absolutely sickening. They dont deliver packages, and will say that they did, while youve been home all day waiting for it. Not even a recite with a tracking number to take to them. Im almost positive that half of my Amazon packages are sitting in these workers homes. Im disgusted. The bronx deserves better. Get rid of this place. Destroy it. Burn it to the ground. I would rather travel to Manhattan to pick up my packages rather than come to this place. This is the exact reputation that Blacks and Hispanic people are trying to fight against, yet you have those who are more than willing to set us back with the stereotype of the lazy postal worker that you see on TV. Who ever runs these facilities clearly arent looking at these comments, because theyve done nothing to change anything. Im not familiar with writing petitions or proposals, but if anyone is up for writing one and having it sent to the bronx borough president and the bronx assembly please respond to this review. Lets get some reform or have this place shut down. Its beginning to be unbearable. We want the service that we pay for. If we have to adhere to standards at our job, so should these people.
Hands down worst post office ever. My packages are never delivered to my home. I schedule redelivery, nothing happens. I cal the post office, no one ever picks up. I really don’t understand how people here still have jobs. Is there anyway to get this place to shut down and reopen with new employees???????
THE MOST HORRIBLE SERVICE EVER!!!! The lines are ridiculously long, the staff is sooooooo rude and just NASTY to customers. The person at the pick up window is slower than molasses; somehow they NEVER know where your package is- always tells you to contact your carrier to offset the blame. Dont even think about calling because they NEVER PICK UP THE PHONE!! I have a station right up the street from me and I always wondered why I have to walk almost six blocks to this disgusting place.....smh.
If I could give this post office 0 stars I would. The clerks are rude and unprofessional cursing and using obscene language. Including n word this and n word that, surprised they’re representing the United States post office, must be easy to get hired. The clerks ask you if you’re mailbox is broken or if you were home..: obviously I wasn’t home if I’m at the post office trying to get my package. This is by far the worst post office in nyc, the Bronx in particular and I’ve been to plenty. Needs to be shut down immediately or new staff should be hired, I don’t even think a training would help.
Extremely bad customer service. They steal packages. They dont do free outgoing mail pick up. Front ladies do postage fraud. I prefer to ship from any Manhattan local, than this nasty location. Bunch of unhelpful employees- government should fire them all.
Terrible post office. Now they dont even try to leave the inquiry paper in the mailbox. You have to find the information online and even so they cant find your package. If you ask to speak with a supervisor or manager, prepare to wait for hours. I hope everything I order comes from FedEx or UPS.
If I could give ZERO stars I would. They LIED about attempting to DELIVER my package and one time they even left my package OUTSIDE and someone had to bring it to my door and said that people were kicking it around. When I called to see if my package was there the SUPERVISOR YELLED AT ME. DISRESPECTED ME. I asked for redelivery and I was told to call the 1-800 number and got hung up on. Never been so disrespected by a staff before in my life. UNPROFESSIONAL DESERVE TO GET FIRED EXPECT TO BE REPORTED.
Worst post office i have ever been to. Packages dont get delivered and they say that they came and no kne was home, and they never came to deliver no package. And they never leave the slips have the time when they so called come to your house. I hate this post office if it shut down i would be glad.
I hate this post office they never deliver a package all i receive is the i missed you note (and thats if youre lucky) in the mailbox not even infront of my door im pretty sure they didnt even make an attempt to deliver my package..... i think about 3times before i order something online. Lines form outside and customer service suck and theyre very slow and rude ugghh
Should be a zero stars always put ting Sheridan mail in my mailbox and I live in Sherman Ave get mail shipped and returned because carrier is saying its wrong address undeliverable smh worst post office EVERRRRR...!!! And never mind having to pick up a package prepared to wait a minimum of a hour to a hour and a half for a package that should have been delivered to your house I use to work for post office and know tricks of the trade by to know how lazy this post office is its unbelievable. Knowing theres someone in my house 24/7 but I get a slip in my mailbox saying package has to be picked up
They steal mail, they dont deliver mail they even said they were robbed and lost my package that was worth over $200. Beware of this post office, all of them there should get fired... we should all work together to bring this up to the government... this issue is getting out of hand. They lost like 6 or 7 of my packages... I dont trust them at all... I think theyre lazy and probably just like to steal mail so that they can resell it for themselves.
Worst USPS Postal Office the employees are rude, unprofessional, and disrespectful. I needed help finding my lost package and some how the mail lady Tania or Tanya however you spell her name lost my package. Supervisors were unsupportive and uncooperative. This all happen 02/15/2019.
This post office is truly unreal. These things will only happen in the Bronx . Doors open at 9am and no one was at the package window to help at all. Meanwhile I waited on a line for one hour just to pick up a package and I was like number 10 on the line . The reason this continues is because there arent enough website complaints . Out of all the 50 plus customers today Saturday June 25 , 2016 Im the only one thats gotten on website to complain . Complaining over at the post office is not the answer. Thank you to Morrisania post office for wasting and hour of my day off!!!!😤 .
Lack of service. Never recieved package on date attempt and was home. Scheduled for redilivery, still havent received. Getting the run around from this post office.
This is the worst post office I think in the county of the bronx. The workers are the most unprofessional and the worst customer service there is, the mail never gets deliver right and never on time, they lie to the customers saying packages were delivered and never gets delivered, they leaves packages outside on the streets then they say it was delivered to customers, this postoffice needs to be shutdown and fired everyone.. the post wokers are most laziest Ive ever in counter...
Depending on the front desk person, the lines can move fast or super slow. Customer service is poor, which is unfortunate. Not sure if they are understaffed, but they definitely need more help here. Cleanliness is satisfactory. This place needs an upgrade. Curently, not a good representation of the Bronx.
Update from my last review on May 31st 2018... so I never recieved my package from them because it was STOLEN BY THEM. The last person I spoke to, who I wish I knew her name, pointblank told me it was ripped open with nothing in it and there was nothing she could do. My tracking status went from saying it was set for redelivery on May 31st to now saying they are currently awaiting package HOW?!!!! When ya already told me ya had an EMPTY PACKAGE!!! I truly dont understand how this eatablishment is still open...
The WORST USPS office in NYC. I spend about two hours waiting to pick up a package from Macy. The person that supposed to assists me was so ruded and disrespectful. I do not know why this place is still open. I think USPS has to choose better its workers.
I had a small plant shipped to two different locations in the Bronx. I elected to receive text messages alerting me every detail concerning delivery. They both said out for delivery. I was at one location waiting when I got a text saying attempt was made and slip was left. I ran outside to see what was going on. No slip was even left, they lied. I tried calling, no one answered, now I have to walk around 10 blocks to see whats going on. I gave a one star, how about a 0.I spoke to a carrier and he told me sometimes young carriers are lazy and wont even get out their truck and fill out a slip and g Ive it to another carrier to deliver.
The worst post office ive ever dealt with! Rude beyond measure. And I cant even count the times that I track a package, and the system says that the post office attempted a delivery on a day that I was home, worst part they dont even leave a notice!
The experience at this post office is miserable. It takes literally 10+ minutes to retrieve a single package- when the line wraps throughout the entire store, expect to wait for hours. Perhaps the office needs more resources, perhaps the staff needs replacing. In any case, this place needs to change.
Phones are never answered, Agents are horribly rude and unprofessional, packages are lost and sometimes arent recorded properly, the carriers never find the will to walk up a flight of steps. If you say come up, you have 17 secs to run downstairs and get your package before the mail carrier writes his slip, turn around and pull off in their truck... Wish i lived in another zip code honestly.
I live in NJ and visit my mom and sister on 167th Washington Ave every weekend, this is the worst post office Ive ever seen, the employees are so rude you cant even ask a simple question without an employee jumping in your throat with the rudest attitude and nasty answer. I dont think the USPS is going to do something about that place, because its been like this for awhile and nothing has changed.
This place is closeable. My mail is constantly sent back to sender, stamped person unknown etc. Ive been in this apt. For 38yrs. There is no such thing as person unknown. 8 dont know who to report this to. My bills are not being received at all now (April 2016), they only come once a month.Whose watching the workers? The envelopes didnt stamp themselves.To the powers that be, DO SOMETHING......😠😬😈
Ive been in the neighborhood for over 30 years and by far the worst service in The United States. This post office needs to be closed down. The manager and staff are never ever coutious and or professional... I honestly believe my package was never brought to my home because knowone knocked at my door and I was home all day.. I just got a slip in the door...Ive been on line for 45 minutes and Counting this is just awful...
I swear to god this Postal Office is the WORST place Ive ever been to. There customer service is horrible , theyre attitudes are disgusting , each & every one of those people who work there are so disrespectful towards the customers that come in & out of that place. One time the mail lady had put my mail in the wrong mailbox so when I called the postal office to find out what went wrong I guess after they had called her, told her & that SAME DAY she came to my FRONT DOOR almost in to my home & immediately started yelling & fighting with me told me Next time dont call my job you come to me & tell me your issues mind you I was only 17 & I just turned 18.. So now I call because while I was in school on October 18th, 2016 I missed a delivery so I then rescheduled a redelivery that same day for the 19th the next day & todays the 20th & I still have not received my package. There suppose to have it at the postal office now & over the phone they just told me We cant find it like how unprofessional can USPS really be this is just disgusting .
They lie all the time about delivery. an attempt was made, couldnt get into the building, no one answered etc. I live in a private house, wr work from home and have a dog who barks any things the door bell rings. Im now waiting on 5 packages. 2 of which was due the day of the storm. received packages from UPS on storm day.
Long waits, rude customer service and staff lie about attempted deliveries. They never show up which leads to you having to pick up your mail on long lines. Worse office ever.
On a scale of 1 to 10 (1 worst, 10 best) on customer service, Id give it a solid -231/10. That goes for both mail man/woman and clerks at the joint. The fact that they have jobs makes me question usps choice of hire process. They constantly lie about making attempts and that the package is not at the location. They need to shut this place down or fire everyone and hire a younger, eager, new staff. For this location specifically cuz some other places are tolerable. Ups employees legit in the middle of a snow storm, rain, maybe even if the world is ending will deliver my pakage even if its late at night.
Delivered my package to someone else that’s not my address when clearly you can see where it belongs, I went to speak about it with the supervisor she just said am call u never called back worst post office never do their job well. Not recommended they should close it.
If I could give this place no stars I would. I stood on a rediculously long line to pick up my package. This place is understaffed and clearly unorganized. It should not take you over 20 minutes to deal with each customer. I blame management for such poor service .... there should be no reason for such horrendous disorganization.
This location is the worse ever. The many times that they say they have attempted delivery is beyond count, to make it worse there is always someone in my house. Today was the tipping of the water. I am fuming at this location. They say they delivered my package and that it was left with an individual at this address when I was clearly home and they didnt deliver jack @^%#. I will be filing a complaint and Im hoping that more residents will do the same! Disgusted with this location!!!!
The worst post office ever. Very bad costumer service. The supervisor is asking why I filed a claim for a missing package that should have came in a week ago. None of the worker are willing to help
I seriously hate this post office, they misplace your packages, the line to pick up your package is always out the door. Theres only one person that does the package window so you have no choice but to wait forever to get your package. You spend a minimum of 20 minutes in here to get your package up to a maximum of 45 minutes.
This is the worst post office I haven’t gottten mail for almost a week and I receive emails letting me know what mail is coming for the day and when I check my mailbox there’s no mail I been waiting for important letters and still haven’t received any mail this is ridiculous your mail person is VERY DELAY ON MAILS
I have mixed reviews. Usually, theres a long line when I go to use this post office. The workers are fast and to the point. There was a woman who was rude to me once, so that coincides with the terrible customer service reviews so far.Overall, its a subpar postal service.
Worst post office in the city!!! 5 windows only one person working. Picking up packages is the worst!!!! Customer service sucks everyone is slow and rude!!!! They are supposed to open at 9 but employees go get their breakfast before doing their jobs. They need to shut this whole site down and replace everyone
HorribleThis post office is one of the WORST in the country Uprofessional employees, horrible customer service and completely incompetent.Most post offices open at9:00 But this one opens at 9:15 or whenever people show up. Some cases they only have one teller window open and a LINE OUT THE DOOR. When people complain about the poor customer service, employees blow people off. Packages get lost, items disappear and excuses, excuses, excuses. President Obama shouldnt be naming this Post office after Herman Badillo, he needs to FIX THE GOT DAMN SERVICE HERE!
This post office should get shut down ! The employees are so rude as if they hate there job.why do they have people working for them if they have no good customer service. The gentlemen whos always in the first window is rude always nasty I asked him if I was putting my important mail in the right slot he said it dont matter that he doesnt have time to speak to me . this post office is the worse
Today Ive been calling the post office or morning they pick up the phone they dont answer they hang up the phone I call again same thing this is like my 5th complain to this office I spoke to the mailman they putting my mail and somebody elses mailbox and Im getting the other person mail just because the last name is the same inside my mailbox I have the name and last name of the people they live in this apartment and this was done requested by the mailman so I dont understand why Im not getting mail and they dropping the mail and in other building how I know this the super knock on my door to bring me my mail that he finds on the floor. I went to the post office in person to speak to the manager (dont worry we fix it Ill talk to the mailman) and these is like 7 months ago and we still have this situation.Sincerely.1390 _____ ave .
I like this post office they delivered my package so fast sometimes my package dont get delivered to me but its be my fault sometimes I forget get to put my full address but the next day I go pick it up and that always keep it safe for you
Absolute worst. Epic fail. Being a federal organization this establishment and its representatives are not presented proffesionally nor are the attiutdes. The customer service in person is horendous at best. The web information has not been updated either, the phone is incorrect. When I finally got a correct? phone number it rang and rang with no answer, even after calling several times within an hours time. Mail is not something that should be taken lightly. There are people waiting for time sensative and important articles and/ or packages. This location and others in Bronx, unfortunatley, continue to confirm the Bronx bad reputation overall with uunpleasant energies, visible attitudes and just plain horrible service. The well compensated federal employees representing this location unregrettably do not deserve the opportunities they have been given. Something has to change when 99% of the reviews are less than two stars. I would post no stars if this review window would allow it.
I must agree with all the other reviews. Absolutely THE WORST POST OFFICE IN THE BRONX. stood on the line for an hour after closing just to pick up a package. I would recommend having anything redelivered multiple times until they catch me at home rather than come back to this place
If I can give them a below 1 start I would. It’s usually a slow person working and one person working!!!!! And to top it off the line is usually out the door...... time to hire more people or get rid of the whole post office, like throw the whole building away
Very unprofessional the lines are always so long. When im there i have to wait very long because theres only one worker at the window and the line is always out the front door. No one behind the window will jump to their co wokers aid to help move the line faster no team work or sense of urgency in that place. I hate that its the only closest post office around my area. I never leave there with a smile always aggregated.
The teller was nasty , I when with my package tracking number, that not been delivered and the lady said that I was waiting her time , there are there to help , they get paid for that , I not even recived no regular mail from a week
They are lazy they don’t deliver the packages where they need to go, is always an issue with my packages always, the last thing they did to me was they supposedly put my package in my mail box and I didn’t received anything, I made a complaint and supposedly the person who delivered doesn’t remember!! I hate this post office!! I lost my package! Most likely they stole it!!
THIS IS THE WORST USPS EVER!! The employees are slow with a nasty attitude. Ive waited on line for an hour+ JUST TO PICKUP A PACKAGE.THE DELIVERS ARE TRASH. They never really knock at the door they just leave the note claiming they attempted a deliveryTHIS IS RIDICULOUS !!!
We need a 0 star rating on google because this place deserves it 💯. This place is absolutely the worst place ever when it comes to business, Worst usps office, lazy, unprofessional, rude, and angry staffs. out of 10 staff 8 is always on lunch no matter what time i get there 🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️. This place needs a whole new staff list. On a good day people would normally spend 1 hour and 15 minutes just to get a package on a bad day forget it, i normally walk out after 3 hours of waiting 🤦🏽♂️🤦🏽♂️🤦🏽♂️
I miss my package and order for a redelivery, but the redelivery never came and Ive been waiting 4-5 days for it. Come to find out my package has been in the post office by me all along and no one delivered it to me. Worst service ever, I was dead about to stomp them out.
Lines constantly wrapped around the corner, the laziest workers in the planet, it is criminal how lazy these workers are, I know the manager in this office is an ok guy but the workers in the office are miserably lazy & dont service customers correctly. Save your time & go to another location because the surface here is the worst Beware of these ludicrously lazy ladys, you can get out of the DMV faster than this diabolical hell in which tax payers money is wasted!
There is always a big line no matter the time. They only keep two windows open. they take too long with each person.thats why theres always a big line. Today i had to wait an hour to pick up my package because the line was not moving .
This is my third time that I have to go get my package from the store even tho I set up a redelivery date. What’s the point of offering a service that you’re not even going to follow up with.
Terrible service, 90% of the time someone is in my home and if a package does not fit in the mailbox it goes back to Post Office, they never honor the redelivery option. I always end up on Saturdays at this place to pick up my package. Lines are always long, customer service is rude and disrespectful. Close this damn place down.
Staff takes to long to attend to customers and are unprofessional at communicating through customers about the wait like other people dont have a life outside standing on line smh we just want our package and go.
Very dishonest, disrespectful staff. Should be investigated by the Post Office as they lie about delivering packages and Ive heard them through the P.O. Boxes putting packages aside in order to make angry customers wait longer.
This specific post office need training for their staff. I was expecting a package yesterday to be delivered but to my surprise , when I track it after 9pm, it says:we are unable to deliver due to incorrect address .Then I remembered that the last time a had a package, I was on the shower when the mail man knock at the door. When I rush to open the door. He went ballistic, mad and rude for me not opening at the first knock.When I told him I was on the shower, he said this:I KNOW WHAT TO DO NEXT TIME.And guess what,? This time he took my package back to the center fir me pick up..saying my address is wrong.This is the Asian looking guy.
Everyone knows to line up BEFORE this place opens to get your package because they are just that slow here. I watched a worker walk up to the window, eat her sandwich and watch the line grow as she was lunching. This place needs new management badly !!!!
This people dont care about their jobs, leaving medicine anywhere, not knowing medications are so important
This post office is horrible theres always long lines there for you have to wait one hour or more. They need more staff I would like to have a talk with the office manager. If you can go the the one on southern Boulevard go and stay way from this one.
This is the worst post office. I hate missing a package because when I need to pick it up here it takes FOREVER. Literally I’ve been standing here a whole half hour. Very incompetent workers.
Customer service is horrible in that place; they called my last name along with anothers person last name and i didnt hear her clearly so as i was wondering if they just called me the girl working there said SHE DOESNT EVEN KNOW HER LAST NAME that was so Rude! Made me feel bad and embarrassed.
By far the worse post office in the USA, not NY, the USA, they treat you like if you were coming to beg them for some money; Rude, Careless, Unprofessional,are the Synonyms to describe this place. Can somebody tell them that I actually pay for the service, that I pay my money its no free.
You really slacking over there. I spent mad money for my cousins package to be delivered in 2 to 3 days and Yous playing games. I’m convinced the fiends up The block run this place. Get your lives in order.
Rolling the dice on this post office..I would say its fair..Meaning, Sometimes its as fast as when you came in..But, most of the times you would get one line with one window open and representatives walking up and down talking to other workers about their life story....Not, a good idea if you have peoplewanting a simple answer...(Help).Hhhhmmmmm...I would say this place would be better if the customer service would take their job seriously and not treat it as if we are at fault and we need to wait whenever you decide to stop chating with your fellow workers to open the next window.Remember we are your customers and if you treat us bad...No more work for you.My next review will be...Going to DMV.
It’s a really good post office they got my package last minute when they checked it twice
Supervisor or whoever is the dark man that is always standing by the door did not let no one in the post office when people were existing out.. left us outside & then come & tell us is close!! Very unprofessional!!!!
Every time I come here it busy. The line to pick up a package is always pass the entrance door. Most the employees are rude and very disrespectful and when any one ask for a supervisor he/she never in the building.
Before you take on a it can only happen here attitude , because of the neighborhood . Think again , dont go by outward appearances. Read the reviews for the post office on Manhattans rich upper east side , at 70th st. between 3rd & 2nd Aves. These people are going thru the same exact problems.with undelivered mail
This is the worst post iffice ever. You wait.all day for a package to be delivered to find out the damn weekend postal worker was to lazy to knock on your door so the lazy loaf took your package back. Our daily mail carrier is a gem. But, if we schedule a weekend delivery. Forget it...
This place should be shut down!! Or either get better employees I had called to get my package redeliver this female lady (black) was really rude to me and when her manager was near by she tried to act nice said she would get my package redeliver and have not gotten my package
Worst post office ever five to six windows on average only two of them are open and one would be to pick packages smh so if the person doing the normal transactions aint too busy texting or trolling through their phone you should be outta there within a hour and a half..... -___-
Got there 4:59 door still open . Opened it and ms. Stevens came to the door to say they close. When close you lock the door. She was very unprofessional as others begged her to please let them in . She refused bu then when she look at her phone it was 5:00 .
The worst post office Ive ever been too, the wait time ridiculous, their customer service bad. I hate that I have to pick up my packages here.
This place never picks up the phone. Has rude staff. This needs to be changed ASAP. Theres rats in front of this building at all times. This facility needs a drastic change. Its ridiculous. If there was an option to not have stars I would have clicked on it. This place dose not even deserve a star.
Said they attempted to delivery my package , but that couldn’t be possible because I was home all day and I am yet to receive my package so now I have to make that trip, I pay for SHIPPPING for a reason! So I won’t have to make a trip anywhere!
The blatantly lied about attempting to deliver my package stating that they couldnt gain access to the building. That is total BULL!!!! The lazy carrier clearly did not want to deliver my package!!!! If you dont want to work, quit so someone else can take your job!!!
They appeared overworked. the place looks dark and dirty. the building should be torn down and or renovated and then they atmosphere will improve all around. oh, but wait this is the ghetto area, forgot.....just dreaming.
This is the worst customer service ever the line take 30min or more. When your package is being delivered. They dont go up to your apartment. And then the say it was refuse and then they send it back. Its not right.
The most lazy who do not want to make the deliveries so that they ask for a job if they do not
Quick. No lines. Everything I needed was right at my finger tips. Prices went up though.
Worst service ever,they never get your packages delivered and when you go to the post office to pick up ur package they have a 45 minutes to 1 hour line
I swear i’m still waiting on 2 packages that I still have not received I rescheduled re-delivery and I still haven’t gotten the people there are very disrespectful and nasty and They don’t follow instructions people should get their packages when it says going to be delivered
The worst ever...you have 2 people that are compassionate n helpful.Today is Friday 4pm n there is one window open if this was 96th st n lower third would be unacceptable.!!!
Who ever worked on 9/02/2017 at around 2:40 pm needs to be fired, she is ghetto!This place is so unprofessional, they are rude, they do not pick up the phone and will literally tell you they dont know what happened to your package!!! ZERO STARS!!!!!!!!!
Seriously why are the people here, still employed ? This place needs so much help in so many ways. Honestly, I dont like to take money out of no ones pocket but this place has lazy, rude, bothered people working there. Just going to this place is depressing and you always leave in a bad mood.
Worst usps office, lazy, unprofessional, rude, and angry staff. The entire staff need to be fired. They are getting paid for doing nothing
1 star is even too much. Tried to call 30x to locate a package that was re-directed there. No answer, 0 help, they should be shut down immediately
I barely go to this post office however it’s the mail carriers who never deliver the packages there’s only one person who delivers everyone else will leave the packages and put a slip in the mailbox saying they came and they didn’t!!!
These people don’t know what work is. They know 2 speeds, dead slow and reverse. The only person who could do a worse job is Donald Trump
Waiting on the line for almost half an hour just to pick up a package. They need to hire more workers and better customer services.
Worst place to do anything!! When you looking for a package, they give you the most stupid reason to let yo go without do nothing, dont waste your time there!!
Worst Post Office, I have ever been. They dont care about their clients at all, they just want to get pay and go home.
Horrible , post office opens at 9 employees cone strolling in at 915 with mcdonalds. Lines out of the door. Ridiculous.... They need to fire and hire new staff.
This location needs to be shutdown. The service is horrendous, from Manager, Supervisor, to the staff. No one is helpful or friendly, and the location is unwelcoming. Worst post office ever.
If there was a 0 star rating i would have appreciated it. Waited 1hour 48 min for my package and was told nothing but wait...
This post office is the WORST facility I have ever experienced..the clerks in there are lazy and most times on their earpiece talking in their phones..the lady at th inquiry window is slow and very rude to people ...I will never come back here
I wish I could give it negative stars. Had the nerve to tell me to pick up my own packGe because they were busy with other deliveries as if they are not a pAid service.
Worst customer service ever.. Employees are so rude and miserable, nasty, ugly and old. They need to fired all of them and hire new young, nice and beautiful people. Well what else this is the Bronx I just need to move out from here .. People are rude ugly and nasty and miserable here at the Bronx in general
My packages never arrive & Customer service is horrible . This is a location i just rather not deal with tbh .
Most repulsive customer service ever, they cant even pick up a phone. Literally called about 20 time back to back and still didnt get even and answer. Just awful, if only my shipment came through another carrier.
One of the worst postal offices Ive ever been in and not only does the service suck, quite a few of the post men/women leave notices stating they attempted delivery and never even tried to make an attempt!!
My package was to be delivered on Wednesday its Saturday and still nothing. No notice, no call, nothing. Unprofessional and rude. No one in there likes their jobs and it shows
The post office stink ,so are the employees.Very rude, bad costumer service. They all should befired.
The absolute worst. They routinely break my packages, refuse to deliver items and ruin my life.
This is the worst post office,i hate coming in here but i have no other choice since they leave all my packages over here.They should fired all their employees and hire new personel with a better efficiency,energy and attitude..Goverment should take a look at all of these reviews ,people are complaining for a reason .No matter if there are no people in the line youll always have to wait a long time to be attended...MAIL MAN ,PLEASE LEAVE MY PACKAGE ANYWHERE ELSE BUT HERE...
This place is always extremely crowded. Very poor customer service. Very unprofessional and dont know how to talk to the customer service. If you dont like what you do then you shouldnt work.
This is the worst delivery company. They take forever to delivery your package. I dont recommend anyone to use USPS.
THEY GIVE YOUR PACKAGES AWAY!!!!! Basically NOTHING CAN BE DONE ITS UR LOSS& There’s NEVER A MANAGER TO SPEAK WITH!!!!! A BUNCH OF UPSET EMPLOYEES 🙄 who Can’t get their job right
Very bad service from them . I been waiting for the longer about 30min before the manages come and talk with me about my paper getting send to the wrong address.I hope the change everybody @167 usps
They never deliver my items. I don’t even get notice slip. This people needs to be investigated. They are not doing their jobs and they are getting away with it. Worst place and people ever.
They keep losing my packages and claiming they delivered them
All the staff should get fired from this placeThis is the worst post office I ever beenThey need to do somethingMaybe send one investigator passed like a customer to see first hand what’s is going onIn this place
Horrible service still waiting on a package from 2 days ago they claim they knocked on my door but clearly didnt
The worst post office in NYC. Google search says it closes at 5pm and at the post office door, it says at 4pm.
The worst service and the people working there are lazy...post office should choose people with work capacity because the people there know nothing!!!
Again with my packages says was delivered and theres nothing so they give me there # meanwhile nobody seems to want to answer I hope they new staff Im really tired of there poor service its getting to much
Item still says delivery status not updated. Did not reach my damn location yet and the stupid ass bastards never pick up the phone. Need to be SHUT DOWN.
Its sad but true about this place, they act like its F U, they better hope they dont ever need to have people to sign a petition to keep the post office open because if they ever do, well lets just say GOOD LUCK ON THAT LMFAO
Horrible service terrible service terrible customer service horrible customer service skillsImportant it will be delivered 3 days later they would say attempts wete made when they never came out the truck I say outside serval times on my porch watch the truck sit there then drive offMany of my items has be returned to sender I hate it
THE WORST POSTAL SERVICE EVVEERR😡 IF I COULD GIVE A NEGATIVE. 5 STAR, TRUST I WOULD.
Worst post office. Workers are inept. They loose packages, dont leave a note, dont ring bell. Why is this place still open.
I paid to send a letter by priority mail on sept. 16, 2015, 2 day mail, it took 9 days to get there. Can the USPS please give me a refund!!!
Worst post office ,period.There is a delivery Man who doesnt bother to deliver packages if it rains,snow or when the package is heavy..Twice I ordered from amazon but a delivery attempt was never made because one of the package was heavy, and on another occasion, it was raining on Friday Oct 21st 2016.I only know because I receive an email from amazon notifying me that USPS miss me.I never left the house on both occassion..In fact there was no note left on either my mail box or my door...Whoever this lazy ass is , need to be fired.
Worst customer service. The workers act as if they dont want they job!! They also never pick up the phone. Need to shut this site down or get new workers.
Why is it open still?I thought children nowdays were uneducated....wait to you meet ppl that work here the worst ever they talk about their whole life while is only 1 window open the wait is like 30 mins per costumer ridiculous you better go with a chair to sit while you wait cuz its gonna be a long wait!!!!!!
The worst usps, I called to ask about my package, the girl didn’t let me finish, SHE HANG UP ON ME.
Worst customer service ever when I inquire about my packages they lie and say they attempted to deliver the lines are always long the workers are rude and disrespectful always takes about 3 hours just to pick up a package
Always a long line!! Very rude employees not all of them just a few!! Always a mess when I do go there.
No one seams at work right now and some on the phone. So sad
The mail lady has been destroyed my mail for months in my mailbox i went to file a report cause I didnt know why was the reason for that I dont know the new Mail lady after waiting for the Supervisor he said I have to go on line and file a Report ......I did file on line
Worst post office of them all!! Staff is lazy and rude doing all of their tasks at a snails pace.
They should fire every one of these lazy ass people, what a joke. They make up their own rules are rude and have a you owe me something attitude 24/7.
Worst post office ever stole my packages & became rude on pickup or information
Its a shame you cant change where your base post office is. I hate that i have to come here to pick up my packages. The customer service here is ATROCIOUS.
The worst post office you could find in the #bronx. Lazy employees and so disrespectful. Don’t recommend it.
DEALING WITH THE AMOUNT OF INCOMPETENCE AT THIS LOCATION WILL MOST LIKELY GIVE YOU AN ANEURISM. THIS LOCATION DOESNT EVEN DESERVE 1/18 OF A STAR. AFTER SO MANY UNPROFESSIONAL ENCOUNTERS FROM STUFFING MY MAILBOX WITH LETTERS AND PACKAGES THAT DONT FIT AND EVEN DAMAGING LETTERS AND PACKAGES, TO DELIVERING PACKAGES TO THE WRONG APARTMENTS ALTHOUGH IT CLEARLY HAS MY APT NUMBER ON IT, TO CLAIMING IM NOT HOME WHEN DELIVERING ALTHOUGH I AM, BUT BY FAR THE WORST IS WHEN THEY DESTROYED MY PACKAGE, YES THEY DESTROYED MY PACKAGE AND THE PRODUCT I BOUGHT GOT DAMAGED AS WELL. I AM BAFFLED AND COMPLETELY IN UTTER SHOCK AT THE AMOUNT OF PROFESSIONALISM AND HANDLING OF PEOPLES PERSONAL PROPERTY AND THE FACT THAT HURTS THE MOST IS HOW COMFORTABLE AND HOW MUCH BENEFITS THEY RECEIVE FROM DOING ABSOLUTELY NOTHING CORRECT!!!!!!!
The worst absolutely post office everMight as well just close it downRidiculous
Phone unplugged with busy tone. 1800 number which isnt real. Phone wait time is 1 hour n its 4 oclock they close at 5pm. Delivery issues non stop.
Unprofessional lots of attitude no body wants to work or even help you out when necessary very unorganized big difference from Parkchester or white plains and Lafayette
This place left a note on my door for my undelivered package and when i went there they said they did not have anything... My package has yet to arrive or be given to me.
Its one of the worst post office in the Bronx. Its super slow and the employees are very poorly mannered
Worst delivery service could never enter a building that dont have working locks always have to go to post office to pick up packages
If there was an option to have less then 1 star I would have selected it. This is by far the worst post office on this planet.
Total reviews rating 1.3
199 Reviews for United States Postal Service 2023:
Review №1
2022-03-10Literally THE WORST USPS I’ve ever been to. Everything every other reviewer has posted here is true—the staff here are lazy, incompetent, and rude. They stand behind the counter talking to each other and looking at their phones rather than helping the dozens of people who are waiting on the line.You can’t guarantee that this post office will be less busy at any given time of day—it seems like no matter the time, at least 6 people are waiting on line to pick up a package.Don’t be mistaken: the postal carriers who actually DELIVER mail and packages in this neighborhood are very kind, considerate, and friendly. Over the past year or so, I have seen definite improvements in the quality of service the carriers provide. They used to not deliver mail for days on end, refuse to bring packages upstairs even in buildings with elevators, etc. HOWEVER, that has all changed for the better in regards to the mail carriers themselves.
Review №2
2022-04-24I scheduled a redelivered last Sat. 4/16 since I was not home on the day of delivery. Saturday I waited all day on this package that didnt arrive. After a week of calling their location, which by the way they do not answer phones and if they do, they will pick up and hang up. I did call claims dept. they were courteous and apologized for the inconvenience I was having...yet no package. I wasnt able to go to the post office during the week. On Sat. 4/23 I went to see if they had my pkg. and tadaaa!! it was there the whole time. I questioned on why was it still there and not delivered per request...the post worker just shrugged her shoulders and turned away. Hopefully, I will not have to have packages delivered again through USPS in my area.
Review №3
2022-04-21They never attempt delivery even if someone’s home. And if you request redelivery be sure to not expect your package because they don’t redeliver. They stated they don’t even pay attention to that.They need a whole new staff or more staff.
Review №4
2022-06-22ITS NOT NECESSARY THAT YOU DO NOT DILIVER MAIL TO 1162 WASHINGTON AVE. ALL OF MAIL DOES NOT GET WET. THE POST MAN CAN STILL DILIVER TO THE RIGHT SIDE OF THE MAILBOXES. NO WATER COMES DOWN ON THE RIGHT SIDE. THINK ABOUT IT
Review №5
2022-01-11I agree with the people on the reviews that says this Post Office is A HORROR SHOW 😡! I had a package being delivered last month and I NEVER GOT IT 😡. The postal worker NEVER left a ticket, had the nerve to say that they attempted delivery again (still no notice, so I can pick it up myself!!). And the POST OFFICE SENT IT BACK to where the package came from-ROCKY MOUNTAIN NORTH CAROLINA! I am waiting for another one today and I am on pins and needles waiting for it. Delivery by 9pm. Right!! This office closes at 5:00pm. !! I am going to call the post office in a few minutes and tell them I am going to pick it up tomorrow 😡😡😡
Review №6
2021-09-21I’ve had 2 orders that haven’t been delivered to my house and my address was perfectly fine. At this point it’s either the laziness or my package too heavy for them. I would’ve even appreciated them leaving it at the lobby.
Review №7
2022-06-28First time going there today & I must admit it wasn’t a pleasant experience. Employees are extremely extremely rude. Very unprofessional.
Review №8
2021-07-20Seems like no one-- whether theyre at this office, by the phones, or the ones delivering the correspondence on the mail route-- actually want to do their jobs properly. I mean I know that the Bronx/New York has a rep for being gritty and tough, but I really shouldnt be surprised by their lack of work ethic. They really need to do an audit on this place.
Review №9
2020-12-23I don’t know what kind of post office this is. I called and was talking to a lady in regards to a shipment I sent and she was so rude after asking her one question and the lady in the background was shouting telling her what to say to me and then they hang up the phone. If they don’t want to work there then don’t and just give someone who will do a better job. And I call back again and they still hang up. They better give me back my money if they don’t want to do there job. If I could give zero stars I would. Disgusting set of people
Review №10
2021-12-08For some reason they don’t ring ur apt# when they bring ur package this happened to me multiple times and 1 where I never got my package from the post office at all