UR Medicine Primary Care Canalside Family Medicine in Rochester

Review №1

2019-05-16

I see Dr. Rodriguez and shes definitely worth 5 stars over and over again. The office is wheelchair accessible. My only issues are with other practitioners who work here who have made disparaging remarks about wheelchair users. If youre a wheelchair user, stick with Dr. Rodriguez and youll be fine.

Review №2

2021-02-06

I called about 30 minutes ago because I was worried about a lymph node I had on my neck that came back bigger and I called emergency service and they forwarded me to a doctor. Dr. Wes I believe she’s a woman and she basically told me that I should set an appointment she wouldn’t let me talk and was very rude I’m worried about that I might have lymphoma and she saying this line is only for emergencies. This is the second time I’ve had an issue with the answering service. You need to teach your answering service and emergency doctors who are answering calls about proper customer service because it is seriously lacking. She was very condescending and very rude. I don’t know if she was having a bad day but you don’t bring that to work.

Review №3

2019-11-22

I wish I could give less than 1 star.. I was experiencing some medical problems and thought it would be a good idea to see my primary care physician. What a mistake. Not only did I NOT see my PC doctor once, I saw someone different each time I went! They thought it was a good idea for me to share my issues with a NURSE by the name of Nadine Grove, whom I have never met and has no clue about my background or concerns.. She sent me for a CT scan which was pre authorized by my insurance however after receiving a 4,000 dollar bill, I called my insurance to inquire why I was being charged for this test. I was told that one of the 3 different providers I saw, did not follow proper protocol and do some other basic tests before ordering the CT scan. Now I am stuck with the bill and still have no answers to my health concerns. Her explanation for my health concerns (unexplained weight loss) was substance abuse, and noted in my file! What a joke! I also suffer from a tibia fracture and have a plate and screws in my leg due to injury. Of course they would not help me with pain management and try to prescribe the same old thing (ibuprofen) with different branding, so I am forced to find my own pain medicine. They tested my urine and found hydrocodone, which I have been taking for years. I do not understand how my weight loss is attributed to a pain medicine I have been taking for years, when the weight loss happened suddenly and rapidly. Then she has the audacity to put substance abuse in my health issue file! This practice is a complete joke and I am looking for legal recourse against her and this practice.

Review №4

2018-11-11

I love this place💙💚💛🧡❤💜Everyone is wonderful. They have all become like family. I am blessed to have Dr.Watkins for my Primary Care Physician. I have had health problems my entire life but never have I had a team as great as this😀❤

Review №5

2021-01-16

The doctors there have no knowledge or proper training in the treatment or assessment of ADULT ADHD / Which can be a very serious condition if left untreated into adulthood / I was told you outgrow it when you are an adult ( Not True ) is gets worse / It can lead to job loss / Divorce and relationship problems / Impulse spending And most doctors pass it off as Anxiety or depression which are caused by undiagnosed Adult ADHD / Please Get an Evaluation or go to a Doctor who specializes in Adult ADHD For proper care and medication. I was told by my Doctor that is goes away and I asked one of the nurses there about it and told her the symptoms and she was very concerned. And gave me the name of a Doctor to see that does ADD / ADHD Evaluations / What is comes down to the doctors do not want to prescribe the medication needed to help you. I guess they dont really care about about youre well being. Believe me it can be life changing for you. With the proper medication you will have a Social Life / A relationship / keep your spending under control Many adults who suffer from untreated ADHD avoid diagnosis or treatment due to the negative stigma associated with ADHD. Many people dismiss ADHD as little more than laziness targeted as a marketing opportunity by pharmaceutical companies. However, many years of scientific research confirms adult ADHD does indeed exist, and that ADHD diminishes adults’ quality of life.With an accurate diagnosis, many treatment medications are available for older adults 60+ So you can Finally live a better quality of life. ADHD is not a “one size fits all” disorder.

Review №6

2020-11-13

Dr. Watkins is the best. She takes care of my entire family. The NPs are great too!

Review №7

2015-06-20

Due to changes in our health insurance we needed to find new a doctor. We stumbled onto Dr.Moore and we are so glad we did! She truly cares about her patients.

Review №8

2017-08-28

Dr.Watkins is the best Dr. I have ever had.She is compassionate,always knows just what needs to be done.Im not just a number.The staff is always very nice.Takes her time and never feel rushed.

Review №9

2018-08-23

I absolutely love my PA Laura & Dr Watkins they care very much for the patient

Review №10

2018-05-15

Best doctors office ...great staff and medical support team. They truly make you feel like family