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Phone: +1 212-239-1673
Site: https://www.urbanoutfitters.com/...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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Total reviews rating 4.2

199 Reviews for Urban Outfitters 2023:

Review №1

2022-04-11

I love this urban outfitters store. You can always find sales happening. The store is nice, clean, and organized. On the higher level are the home department and lower men. The staff is helpful and knowledgeable about size and inventory.The book section is so cute; many unique finds in this entire store. I love the retro look and the vinyl records / music area; you can find many new artists and some old bands. Its like a time travel to the 1970s.Paying was quick, and customer service was a pleasant experience when having to return a T-shirt.

Review №2

2022-03-24

3 floors full of trendy brands of fashion for men women and home, quite empty at the moment in termes of range of products

Review №3

2021-10-11

Rockefeller center is a large area covering several buildings. I Found a tourist map that directed me to all of the points of interest, the beautiful murals and architecture. Ive also been to Top of the Rock observation deck Which has beautiful 360゚ views of Manhattan. Saint Patricks Cathedral is also right across the street.

Review №4

2022-05-18

This whole company is a scam, they steal your money. Worst customer service I have ever dealt with.I ordered a furniture item in February 2022 (wardrobe). Biggest mistake ever. The item was of poor quality and defective, so it could not even be assembled properly. I contacted customer service for a refund, first of all, they made me disassemble it and fit it back into the original box which took me hours but thats fine. Item was picked up within the next several days but to this day I DID NOT RECEIVE MY MONEY BACK. It is May! Its been 3 months.I contacted their customer support through the chat several times and all they can give me is empty promises. They have been withholding my money for months, and I dont even believe theyll refund me.It is not just $10, it is $216. Never again I will buy anything from this place.

Review №5

2022-08-24

One of the people who works there was terrible. I love urban outfitters but I won’t go this store because I don’t want to see him(or her) again

Review №6

2020-09-05

Good selections with sales. Very diverse building with much to choose from. It was my first time there today. Good experience overall.

Review №7

2022-06-13

One of the managers at this location, I did not catch his name has atrocious customer service. Made a trip all the way out to this store to be lied to on two occasions. Disgusting.

Review №8

2019-07-27

Rude! I hate it when youre at the counter and the employees have a conversation as if you arent there. We went to the self-checkout and items were ringing up as $0.10. So we told them, and a skinny girl with braces and black hair was pretty rude about it and charged us way more money than what we thought it should be, then she went back to the other employee so she could finish her conversation. Sorry for interruptiing! I will not be returning.

Review №9

2022-07-23

Honestly didnt have a great experience but Brandon was such a vibe and honestly deserves a raise for his hard work.

Review №10

2022-08-04

Came to check out the parade line

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