USA CAR WASH - Car Wash - Car detailing - Oil Change - Tire Repair - Queens NY 11428 in Queens Village
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Queens Village, Queens County, New York, US
Site: https://www.usacarwashny.com/
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Just left this car wash. Professionalism and quality very poor. Rims were still dirty, mats not washed, interior vacuum not done properly. When these things were brought to the attention of a worker, he walked away disgruntled. Overall a very rush job for a high price.
I brought my car here to do an oil change and they requested a chemical to clean the something within the car, when they were done with my car they messed up something in the car causing the gas to drastically decrease! My car was perfectly fine until I brought it here! Do not bring your car here for service because they will literally mess up your car and then won’t give you your money back for the problem that they created! They literally mess up something else in your car just so you can come back and pay them more money! A bunch of unprofessional people who are disrespectful as well! Don’t waste your money in their services!
They lost my brand new floor mats. I must say that the manager was very apologetic and told me to pick a replacement, however the cashier want to know if I had the same kind of mats and how much I paid. I informed her that everyone knows that the mats in the car wash are priced much higher than they regularly cost and also that she was NOT the manager and if he didnt ask questions, neither should she!!!
Do not spend your hard earned money in this place. They charged so much to supposedly to clean your car but they won’t even open your car’s trunk to clean all the soap from the wash. They have a bunch of lazy people working there, including the manager which after seeing the unfinished cleaning by his lazy workers didn’t not do anything to rectify the issue! This car wash sucks! Never again!
They only do the outside of the car after 7 and its rushed
Good service. Efficient. Convenient.But customers should pay attention when getting services other than a regular wash like a super wash... To ensure the guys are ACTUALLY giving you what you paid for and not rush through the service to attend to the next customer. Sometimes they dont even finish drying the vehicle before they go to the next one. And I usually go when it isnt busy during the week.
Cleaned the outside decent. But the interior they did a lazy job. My cup holders and floor still have crumbs and dust everywhere. Then when I told the guy about it, he shook his head basically saying they aren’t going to clean it. Not impressed at all I drove 30 mins to come here.
The most rudest night shiftI was so hurt because i always come hereThey treated me terrible with bad attitude so I left .Zero stars if I could
1. They did interior detail work on my Honda Pilot on July 3, 2012.2. They damaged newly installed (installed May 2012) touch screen car radio beyond repair. Complete replacement required.3. They damaged interior drivers side panel vinyl.4. They killed almost half a tank of gas running my car using the HVAC to dry it out faster5. They never called to say my car was ready. They had estimated 3 hours, I came back after 5 hours, the car was still not ready. They say I left the wrong number. No, the girl misread my 4 as a 9 and was dialing a non working number.4. They asked that I wait until July 5 to speak to the manager.5. I spoke to the manager and, to keep it short, I was asked to have a radio guy look at the radio first.5. I explained that I am a NY State Licensed Professional electrical engineer in the state of NY. He knows this because i have NYS PE license plates on the car. If I can condemn a 1.1 million dollar generator for a hospital, be part of a team that raced to upgrade the Jacob Javits Center to a hospital by reconfiguring the show-room backup generators to provide hospital ready power for FEMAs 2,000 bed hospital, be part of a team that designed, developed and deployed the first high speed LPR in the country in secret in a response to 9/11 for the port authority of NY & NJ.....I can condemn a broken car radio myself. I dont need to go to a car guy and come back.6. Im still without the radio, no hands free, no blue tooth, no music.7. Today at roughly 4:00pm Tony Morals, the manager, refused any settlement whatsoever. Instructed me to sue him.8. I have to also dispute the charge on my credit card for his services. He would not return that.9. He wants me to take him to court. I made every effort I could to settle amicably.10. Now I have to sue and leave the damaged radio in place because its evidence. Every day this goes on without settlement, is another day I am impacted by this company.The touchscreen on the radio is broken, No a photo cant show a touch screen that is lit not working. So no point
That car wash is the absolute best! They even let customers use the restroom. I am tired of spending my money with businesses that do not allow paying customers to use the restroom. You get 5 stars from me USA!
This is the worst car wash ever. I paid for the most expensive washed and my car inside was the same way as I took it in. They are too busy and as such they should have more employees. You’re are paying to get your car wash, it’s not free!!! What a shame!
I recently wrote a review of the car wash down the street on Hempstead ave. In that review I stated how that car wash literally destroyed the inside of my car...after I paid them $163 to detail the car....Long story short: I had to detail the car again.I took my car to USA Car Wash this morning. The manager came and looked over the car. They said they would do their best and they delivered. The car looks BRAND NEW. I am so happy with the work of the guy who does the detailing in this car wash.👍👍👍👍 Ill never go anywhere else for a detail.
What a beautiful service. Very dedicated. I used too many car wash services but not stick on USA car wash. I will recommend once use their detailed car wash. They will wash your car seats interior like new
$40 for cleaning exterior and interior and they still didn’t clean it right. We ended up cleaning it on our own
Very worst service. Interior cleaning was done poorly. Exterior also was not done satisfactorily. Mine is a brand new car and they scratched it at multiple points.Never choose this place
The employees are extremely miserable and hostile. The car wash itself was nice of poor quality. My car wasn’t cleaned properly nor dried properly. Very rude service.I will not come gain to this car wash.
Great fast service. They changed the oil in both my cars in less then 30mins..
If you are going to this car wash please think twice very bad customer service at the car wash on 212-12 Jamaica. when my car came out of the machine from being washed I asked one of the guys who is wiping the car to please wipe between the door jambs he started to curse at me Some of the workers are very rude. And then they expect a tip with that kind of service I will never go back there again
First time here.(My reg.place not yet reopened). Nice price for full car serv. (Interior, exterior & all tires). They did a good job. I will be returning. :)
Even if you’re in a very urgent need of a car wash, and there’s no other place, open I would Say you are better off going somewhere with a dirty car then paying to go there with a dirty car.First of all I don’t know why, but they are ALWAYS in a rush.I tipped the guys 10$ but guess what, I was given an attitude and was left there ignored when I asked them to wipe off the water from the car.Iif I could I world definitely go back for a refund!The owner MUST TAKE CARE OF THIS MESS!WE PAY TO GET OUR CARS WASHED AND DO EXPECT A GOOD JOB WITH IT! NO BODY GETS MONEY FOR FREE! YOU GUYS SHOULDN’T STEAL IT FROM US ASWELL.
This car wash much like many car washes is always busy, the line of vehicles goes out very far like the gas stations in NY when hurricane Sandy hit during the gasoline shortage so when the employees are asked to do a quick job of washing as many cars as possible so that the money can continue flowing in and the more customers come in the more tips the employees are more likely to receive... The problem is that there so little time that the workers have to get the vehicles done because of the very long. I understand both situations because after spending all that time in the line that one would expect to have their vehicle clean in and out. In order to give a proper rating I would try to go there in their slower times about 2 or 3 times to get a real feel for how well or good of a job they really do or dont do.
Very quick oil change, and the prices are ultra reasonable, and you get a free car wash. What is there not to like?? Honestly Ive no complaints here. Lets support local shops... Unless of course you dont mind paying $100+ for an oil change at Jiffy Lube. Btw this place _is_ open on Saturdays.
I went here for a oil change and it was the best ever. The guys were quick and efficient. They explained briefly everything they did before doing it and didnt try to sell me unnecessary services.
I only go here a few times since its local but otherwise not satisfied. Compared to a few other places they somehow dont usually get the stains out and my car is consistently left wet after they dry it I usually have to dry it myself after theyre done or else Ill get black streaks on my white car by the time I get home
Had a really great experience here. I was in and out within 15 minutes. Prices were competitive, and received a free car wash. Will be back
Excellent job on the car but the crazy old cashier with glasses overcharged me by 50c and said it is taxes which she doesn’t get the point and total ignorant . I told her to take care of the next customer because she started with the mouth and left. Can’t argue with an ignorant for 50c not worth it .
Price is to high .but the service is great
The price and service is on point 👍🏼
So far I am pleased with my services.I mostly go to check tires. The guys never refused because its only checking tires.I sometimes use the car wash.
Oil change service was great and fast car wash needs to pay a little more attention on full service, you are paying for the top package I should have a clean dash, door sills and dash, will go back but will bring it to there attention, wash was good overall but need to hit and scrub the rims a little better also
Not good service and no good clean car no wash
I love this car wash I love the people I always tip and they leave your car super duper clean go here you won’t regret it at all I’ve been coming here for 2 years now
Outside ok, but no cares given about inside with vacuuming. Always have to go behind and still vacuum myself. Mats never go back the way they removed it.
Great place always come here for the night wash, very convenient and affordable. Manager helped me out in an emergency as well to clean my trunk, after being turned away from other multiple other locations. Would recommend!
Nice car wash and oil change, reasonable price and good courteous staff.
First time going my tire get flat now I’m here today 2/26/2021 I have a fresh scratch on my car and the manager catch attitude and walk off like it’s not his problem don’t ever go here they no good for buisness
Got an oil change. Very quick and got the free car wash. Car looked shiny. Awesome. Cool. Came back about three weeks later after a snowstorm to get it cleaned. When my car came out, I noticed the back left bumper hanging off my car. I asked the workers what happened. They all pretended they didnt speak English. Demanded for the manager to come out, he yelled at me in front of the workers and other customers and said I shouldnt have come with a damaged car. Its my fault. Mind you, Ive never had an accident in the car and if my car was damaged, it would have fell off the other time I came for the free wash. I wanted him to pay me back for the damage. Instead, he started banging the bumper, attempting to fix what the machine messed up, making it worse. I wont come back again and will be filing a complaint with the BBB.
Car wash is okay but the dude who does oil changes needs to be fired. Only went 1.5k miles to discover my car had no oil in it after checking. Im gonna assume the mf didnt put any oil in last time and just pocketed my money.
I have been getting the oil change and free car wash at this place for a long time now. Always ask for the hot wax. Cost a few bucks more, but it is worth it.
HORRIBLE HORRIBLE HORRIBLE!!!! HORRIBLE SERVICE AND RULES. I got there at 6:45 and the wait took about 20 minutes and they told me they wouldn’t do my interior because it’s already 7pm but I was there on time. They should’ve honored that or took in the car that came before 7 pm. Didn’t have cash on me and they didn’t accept card so they turned me away. 20 minute of wait and they turned me away. Horrible customer service!
They damaged my climate switches. Be very careful with these guys, they will damage your property.
Worst Super wash car service I ever received. Paid $20 + tax for a bad job! I took pictures to prove the lack of care and service. I will never go there again. If you want to waste money- then go there.
Even though were facing hard times the shine on my car is still epic. Also they are the only place that Ill let give me an oil change cause they know exactly what my baby needs.
Excellent. Ive been going there since the late 1990s. I love this place . Very fast and professional
My car going there for 20 years for oil change and free car wash awesomeguys to deal with.
This car wash did a GREAT job on my Ram truck after a long drive with thousands of dead bugs on my windshield and bumper cleaning it for a very cheap price!!
Very bad service, not clean car properly and professionaly, charge more than other car wash, never go there again, not recommend to anyone
I had to vacuum my car after the car wash, they did not vacuum at all and also wiped the dashboard again cause it was dirty , cause obviously they didn’t wipe it either
The experience was good except for the fact when they amoral the inside of the car they get to much on the window which is mistake they should be a little alert of that
Come here for my oil change everytime. They are quick but always let you know what they recommend to service. Reasonably priced and you get a free car wash with your oil change.
Did not vacuum. Tried to make up for it with a halfass wipedown. Filing dispute with my credit card company. Only needed a very light vacuum. Screw this place.I was laughed at and and asked if this was my first time there.
Pretty average. You always have to wipe the interior yourself after theyre done. They just skip the dash, doors and seats.
Great place for oil change and car wash!
Great spot. Very busy. Great items to purchase insideFree car wash with oil change.♥️that.Car wash every 3 months🤔Hmmm Reasonable priced.
Its ok for a car wash. Its always busy and crowded there but Ive been to better car wash.
You just have to tell them to clean the rims. Otherwise it was good service and waiting area very clean.
Worse carwash Ive ever been to. I have a dog so its very easy to tell what was vacuumed and what was not. They completed neglected to vacuum the majority of my back seats. And did not wipe down my doors.
Hello I going today car wash I told the guy I ned services super wash but no good clean the car I pay 21.00 dollars this
Trash. Honestly shouldve saved my $14 and waited for rain, as far as cleanliness goes there was no difference. Im sorry and I dont mean to be rude but the Job they did was actually horrible.
Good job cleaning your car and they have a detailing center and you can get an oil change quickly.
They did a decent job of cleaning my car. Wax job wasnt very noticeable
Bunch of idiots here. I specifically asked the guy up front for a Car-mat clean and then goes on to put it through for a car wash. I then get charged for a car wash and a mat clean. At no point prior to the car wash was I told that in order to get any work done I needed to pay a car wash up front . Bunch of scheming rats, schemed me for my money .
Ive been coming here for YEARS...but recently I took my car there and got a few faint scratches on my new car.... Im finding someplace else with softer brushes.
Absolutely terrible job. Wasted 30 dollars for a carwash...dont waste your time. Go elsewhere!
Ive used this car wash service for 5 years and never had an issue. They clean the car very good.
Always busy but good service
I paid $30 for a super wash...my car was 60% cleaned. Horrible. I will never again go to this place.
2.5 stars ....Friendly Staff, BUT.! The quality of the work needs to improve, check out the photos below:On another note, their self service after hours for vacuums is great, the suction is perfect & there are always towels available & yes, the staff is still friendly after hours, the location appears to be safe and open as oppose to behind some building and dark, this place is fully lite.
Ok. Car wash the guys at end does not clean good
Excellent! Had car wash and was in and out in ten minutes, during very busy time
The good thing with this place its a free car wash after a regular oil change. They are professional
It was horrible! Ive been there a few times..I paid for a super wash and they didnt even clean the cup holders..its usually a better job I get
Always satisfied with Triple J always satisfy my vehicle very happy with their service
This place is a sham Brussels scratch cars paint wont give a limo the proper discount if out of state.
Arrogant people working here..treats you like your there for your 100th free car wash..
Car wash price increased $5 dollars within the last six months. The service keeps going down while price is steadily going up.
👍👍👍👍👍I have been coming here for oil change more than 5 years, always happy with the service. Highly recommended 👍👍👍👍👍
They increase the oil change price. Almost $17. It was before $63 and now its $80.50
I come here all the time for years ,great car wash, great Oil changes, prizes also include car wash oil change and they check all the vehicles fluids.
Reasonable oil change prices and you get a free car wash, clerks and technicians are always pleasant
Good oil change spot quick and easy to see them work and always get my car detailed there
Very ns
Really nice car 🚗 wash 👌 I recommend
They quickly clean it not good enough. They just rush to clean it and so expensive
Went for a oil change. Ended up leaving with a smoking car. They won’t remedy the issue or issue a refund. I smell Lawsuit
This is where I get my oil change with my free car wash. Great job every time!
Nice place for getting A PLUS...CAR WASH.I DIDNT HAVE TO PAY FOR THE FULL SERVICE. ...GOT A OIL CHANGE. WITHOUT THE GIMMICKS. ..SURPRISE PRICING.
Meh, its a car wash and expensive for the area.
They cleaned it generally. We (Mom and I) went home to do fine tune cleaning. Expected...you get what you pay for.
Is the best car wash at night they do an excellent job$12 super
Horrible night staff service charged us $15 for a car wash and the sign clearly states $11 then after the wash they didn’t even wipe my car down properly at all they need a better night staff!
Good service for the oil change. Clean facility. Car wash does a very good job.
Great place to take your car for a nice clean? If you want to clean only half the car.
Poor service... they charged $14 for a regular wash no vacuum. All the dudes working there have an stink attitude like they were the one paying for the wash. Not worth the time & money!!
Price went up too high, almost $50 for ab oil change
Inexpensive wash, definitely not the time and attention of other higher prices washes. Gets the job done, if you want better, bring a towel
Excellent place to get your vehicle clean! Thorough and they pay attention to details!
One stop shop. Get your oil change, your car tuned up and wash. When combined, one of those services is free, always.
I get a super wash and they didnt empty the ash tray had chesse doo doos
Not very thorough. Paid $11 for a wash at 7pm on a Sunday. Dried pieces of dirt still on right back door
The cleaning person do not dry any car completely until you tip them extra. See for your self.
I keep giving this place a chance since its the closest one in Queens Village but this place is complete TRASH!!! U wait almost an hour for an oil change and then when u go to wash your car they leave your car either dirty or wet. The workers are all either talking to each other or on their phone. Whats the point of going to the car wash when u gotta rinse it again at home because of left over soap and water marks all over. Its ok i have a lot of friends and family in the area, Ill make sure we all switch to another spot even if its further out... DO NOT GO TO THIS HELLHOLE!
I love going to this car wash everyone is so friendly and they make sure everything is always clea
Too bad theres no concept of a touchless car wash in NY. Any wash that has machines slapping heavy old gritty towels at the cars paint job doesnt deserve more than one star.
I go here to get my car washed after snowy weather and cant wash it myself
Only the outside of my car looks cleanInside is still dirty but they vacuum the carpet and thats about it
Got a flat and they refused to fix
They do a good job in washing and servicing vehicles ive never had a problem
Excellent service. Great prices. Clean joint.
Exterior wash by itself with no other service shouldnt be so expensive
The best car wash at great price.
Its a fun experience when you stay inside the car while the machines washes the exterior of the car.
Fast service,Free car wash after each time you change oil...Im talking about full car wash not just exterior.
Large variety of car washing services and good service
Great fast full service; my car was washed inside and out.
Got an oil change and car wash. Service is pretty good.
They suck.i spent $40 in there and there were spots all over my truck.not to mention the dry windshield.
Safe,fast and efficient.
They got my car nice and clean.
Theee do a very bad job on the car wash ...but the oil job is good
A little busy on a Sunday, however, the wait for detailing is pretty quick.
Good price after 7pm. Workers are very kind. Ill defiantly go back.
They never disappoint. Very satisfied with the service
Free car wash with every oil change. I live in LI and go there everytime I need an oil change.
I appreciate the attention detail in even the basic wash . Good car wash.
Like any other car wash... Never properly clean your car on the inside.
Use these guys on all my card. I never use anyone else
Excellent place for your car wash and oil change.
I usually go there late nights for external wash only.. they do their jobs. Prices went up though.
The lady at the counter with her smile and service always causes me to come back
Free car wash with an oil change, cant beat that..
Good car wash. Just be watchful sometimes the hot wax does not work.
Poor service, dont go there theyll matched up your engine. I had a 1999 Toyota Corolla I went to do the oil over there they didnt tighten up the oil filter good and it failed. make loose my engine when I went to talk to the manager about theyre refused to repair the car.
Oil change & free car wash...always do a great job👍🏾
Went to get the extreme shine couple of weeks ago. When the car came out, it looked extremely dull! So, I complained and they washed it over. Couple of days later, the car started to get smelly. I inspected itand realized that they had maliciously retaliated to my complaint by removing the front rug from the driver side, pouring water on floor and covering it back with the little rug!! If anyone has to put a similar complaint there, please, take time to inspect your car before you leave!!
One of the few car washes that offer 24 hour service.
Very good service for oíl change and car wash.
Great service, whether its the car wash or car being service. .... JM.
Car wash is Terrible.
Love this place, been going here for years. Nice and friendly staff.
Asked for the super wash, backseat not vacuum, the mats are dirty its like they just shake of the dirt. People spraying the car with water, but you cant wash my mats. 2nd time coming here and both times bad experience. The car wash on Hempstead is much better, cheaper by like 2 dollars but they take care of your car.
They dont vacuum well, and they dont wipe down the insides properly
Be aware. Employees stealing personnel property out your car.managment has nothing to say about that.
2expensive, I didnt get my money worth.... night Wash....11*12$,not sure how that works
Great. My car looks great. Very good attention to detail.
If you go late at night theres no line services pretty good
Very poor washing .... Stripes of dirt and tires are left dirty as if it was not washed .... A disaster
Lil expensive and dry ppl dont do good job. You have to take towel and clean n dry.
Love love this place my go to place when i need car wash for sure!
If your not on top of them they don’t clean your car right
Perfect. I been going there over ten years. No problems
These workers didnt clean my car properly
Worst car wash ever. Barely clean the inside of car.
My car was dirty the same way it went in it came back out waste of $25
The night rate is extremely high $11 ..... The staff was very lazy very disappointed in service!!!!
Quick and efficient.
Good car wash
Really cool car wash with great service
Pretty much costly even at nights too
They dont do good work
Nice place. Hugh place. Location was a little crazy. Beside that it was pleasant.
I had a good experience there. The price was great too.
Car Mechanics are awesome, oil change done quick and easily.
Good wash and quick oil change.
Like to come late night less traffic i have been going there for years
Okay nothing special. Inside was still dirty, outside not dried very well
People there work well
They took good care of my car.
Service is wonderful here.
A little too expensive for my tastes but after 7pm the do have a great special
Decent clean not spetacular
My first time there was a great experience great services
Nice and very good price for service 👍
This place has always been average. Nothing more
I paid $31 and give me a bad service
My car was not clean bacun terrible
Friendly staff, fair prices.
They did a great job on my car.
Dont take time to vacuum..give a rush job
I have been going to this car wash since 1998.
Wost car wash ever.rude people.and lazy.
Just got a terrible wash it happened before but I said let try it again to see if it was a mistake
Its good place for car wash..
Good job cleaning the car
Our permanent quick lubes and car wash.
My favorite spotHave been going there since they open
It seemed as they afraid to wipe down your car
Perfect wash and wax for my car to shine
Love this place great work and customer service
Total reviews rating 3.8
199 Reviews for USA CAR WASH - Car Wash - Car detailing - Oil Change - Tire Repair - Queens NY 11428 2023:
Review №1
2022-04-30In the past I only went to this car wash after visiting USA LUBE(previously named Triple J LUBE) for an oil change(see Triple J LUBE review). Today, I was in the neighborhood and was in need of a wash. There were alot of workers who seemed to be engaged in cleaning every vehicle but when it came to wiping it down(drying) I was a bit disappointed. At first I didnt understand why every owner whos vehicle was ahead mine grabbed a towel and began drying their vehicle. I purposefully waited until the workers walked away from my vehicle to attend anothers and got the full picture. I too had to grab a towel and finish off the job because there was still water in the door jambs, trunk corners, fuel door, license plate area etc... The price I paid for the Super Extreme Shine was reasonable. The store was stocked, clean and the workers were friendly so I give this car wash 3 1/2 Stars.
Review №2
2022-05-01About the BEST car wash...The guys seems 2 b on the ballOther car wash. just hitting and missing....Your vechical exspeciallyWhen it comes 2 drying .Kudos 2 them...I hope it will remain ...The SAME....
Review №3
2022-04-15Brand new rims look what happened …the set the car wrong while it was on the wash lift cracking my tired and scraping out the front half way thru the way the workers had to stop and remove my car…and when I talk to the owner the said that’s not his fault..mind you I was washing here for the pass 2 years …that’s the thanks I get …never again
Review №4
2022-07-06Worst car wash ever!! Paid for full service and they didn’t even wipe the windows. Will never return to this place. Horrible service, horrible staff.
Review №5
2022-01-15They like some people and not all. Im big on customer service wherever I spend my money. Oil change is like youre bothering them, carwash is a better experience.
Review №6
2022-02-20I had my oil changed, receivedFree car wash. Im very pleasedwith my beautiful 🚗 car. Theydid a great job. 👍
Review №7
2022-03-20Worst service ever seen, one of the mechanic from here told me to get fuel injecters cleaned..so i did from there and my bad days started one of my car injecter is now misfiring causing poor idling and poor mileage...avoid such services from them highly disappointed..
Review №8
2018-06-05It’s 24 hours depending on weather. After seven pm you stay in your car going through in the car wash. Down fall at night people blast music not caring of the neighborhood but this is a good place.
Review №9
2022-05-20Overpriced, all those employees never try to finish their job accurately. If you dont show them they will not bother to wipe all the detergent fluids
Review №10
2019-11-07When you paying $30 to clean ur new car and the car his not cleaned its upsetting.