Wheelchair-accessible entrance
Yes
VA New York Regional Office in New York
Categories
Location on the map
New York, New York County, New York, US
Accessibility
Phone: +1 800-827-1000
Site: https://www.benefits.va.gov/newy...
Site: https://www.benefits.va.gov/newy...
Opening hours
- Monday:8:30AM–4PM
- Tuesday:8:30AM–4PM
- Wednesday:8:30AM–4PM
- Thursday:8:30AM–4PM
- Friday:8:30AM–4PM
- Saturday:Closed
- Sunday:Closed
Comments (30)
Dont waste your time ,, your going to end up not being seen at your scheduled appointment, or be waiting for an hour or longer,,, this AL should be under a new management so they can sincerely take care and really care our veterans....
Since I have been seen a year ago for Vocational Rehabilation, and even before(years ago) when I went to get copies of my records, they have been great help to me and friends alike.
You type in Disabled American Veterans at 245 W Houston St NYC NY and you get Regional Office Dept of Veterans Affairs. Come on kids do better please. Thank you JP
VA regional Office is a highly devoted agency, that offers diligent services to Veterans.
Lets all come together and gets these people who run this facility dismissed or fired. Its about time that these people who make so much money working for the government but they do not want to help veterans who serve this country. Their a disgrace to serve us!!!
Spent 6 hours trying to reset my Ebenefit password because it wouldnt let me do it online, and in the end I didnt even get it done because the person who was in charge of it went home.
I have had a problem all 6 semsters with this office. Everytime I think I cant be surprised by their inconpetance, I am horribly surprised.
It says here to describe your experience....... Well Id rather be a POW in North Korea or have a plunger rammed up my 3 point contact before I EVER deal or get involved with this useless government juggernaut AGAIN!!!!!!!!!
On the phone now, called at 8:59am, was told I would have a 1 minute wait time. Its 9:19am and I am still waiting.
My VA rep is a Rock Star and so helpful. Thank yo, Ms. Wright!
I keep calling and after the choices, I pick one and then hold for an operator and then I get cut off. Nobody ever answers!
It is a shame that there are no alternatives to the services provided here, which means there is no motivation to make improvements.
Good luck getting a human to answer the line.
Their customer service is so hit or miss good luck
Never answer! They dont care about vets
NO ACCESS TO REPRESENTATIVES, NO REAL PERSON
Hardly any help. Too many runarounds!
Very helpful and knowledgeable !
It was nice
Great thanks
Total reviews rating 3
30 Reviews for VA New York Regional Office 2023:
Review №1
2022-05-27The regional office wasnt very busy and they treated me kindy... The guy was helpful and put me on a video conference with and Air force veteran at the VA to assist with my benefits claim...
Review №2
2021-05-06Visited on today 5/6/21, to get se help.with sorting out my claim. Fue to Covid the office hrs are 9am to 1pm and all interactions are via video chat with the exception of reception. Save yourself the trip and book an appt on line its would be the same thing.
Review №3
2019-08-07After reading some comments I felt it was my duty as a fellow veteran to be transparent as well. What a horrible experience! Where do I start... smh. So I live all the way out in Yonkers so I had to drive all the way down to the only vocal rehab available for me at a great distance. A place thats so inconvenient along with a regular va 800 number where the wait time is ages, was my first red flag. This shows us vets they do not want to be bothered or even spend money on a call service area. Upon arrival for appointment, I was waiting for an hour pass my appt time and wondered either I was not going into someone else appt time or we ALL had the same appt time. There were no chairs waiting at the front door, mind you, most of us are disabled veterans. Myself with back and bilateral foot problems along with disc problems. No chairs even when we went upstairs to fill out a packet, we waited in line. Once I spoke to a representative, I have never in my life felt so offended and spoken to in a condescending way. My counselor was sort of in training but her mentor was horrible. She spoke as if she was better than me and made better choices in life than me. ( Vanessa Carlton - A Thousand Miles song in my head smh). If I cannot call the office itself shows me a lot about helping us vets. Try to avoid this place at all cost, literally and figuratively.
Review №4
2022-05-03Happy they are here to help our veterans
Review №5
2017-10-17I walked into this office to simply ask about getting a copy of my DD-214 or a letter of service. 15 minutes later I was given 2 copies of a Letter of service and the application form all highlighted to get a DD-214. They answered all my questions and were extremely helpful. I was satisfied with my visit. I didn’t call them, I just walked in.The NY division of Veterans Affairs on Chambers was completely useless to me. They wasted 20 minutes of my time just to tell me they couldn’t give me a letter of service and to go online to get a DD-214.I’ll be back if I need something else.
Review №6
2018-10-17Not sure about other offices in this building but the Vocational Rehab counselors are very unreliable. They reassure you that they will pretty much have your back and keep their end of the contract as long as you keep yours. Except! They really dont have to meet the promises theyve made or information they have provided to you because there isnt any consequences for their mistakes... I have only been in the program for two months and I am already dissapointed. My emails never get answered unless I call (after waiting at least two weeks for a response). I was told incorrect information that made a huge difference in my studies and I found it difficult to trust the counselor that was provided to me. He was very uninformed and just pretty much winged the process... I should have stayed with the gi bill honestly. I had more resources and more control over those resources. Rather then having to BEG my counselor for help. Its disgusting.
Review №7
2018-07-18I filed the appeal for my disability claim and it will be expedited, which may be 3-6 months. I am just happy that the services are available. Slow service, yes; I hope that the system improves for further generations of veterans.
Review №8
2013-09-30Phones never answered. Wait time is ridiculous. Parking sucks. WOW! Has the DAV changed. Theyve gone from helping the average vet to turning them away. There was a time when they genuinely cared about vets. Now it appears theyre the ones were fighting against.
Review №9
2018-07-25Staff was friendly and helpful, offered information that I didnt think to ask to help me with my situation, she even helped me fill out the whole form knowing that Im bad with VA paperwork. Very pleasant visit and honestly I didnt expect it would go so smoothly. Glad that they run this place so nicely!
Review №10
2016-12-27I would give a zero if I could. I simply need to talk to a person and instead I get more recordings and then get hung up on by it. If I could find my answer online I would, but its not possible. Everything with the VA is difficult.