Kerbside pickup
Yes
Valu Home Centers in East Aurora
Categories
Location on the map
East Aurora, Erie County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 716-655-0150
Site: http://valuhomecenters.com/
Site: http://valuhomecenters.com/
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:9AM–6PM
Valu Home Centers in other cities:
Comments (94)
I really do like this store, its nice to be able to go to a smaller store for hardware and the such versus big stores( we all know who Im talking about) the people working the floor were a fantastic help to me today! Friendly atmosphere and staff! Kudos to you guys, come here and get your supplies.
Very friendly people. Has a lot stuff to do many of your household repairs and remodeling. Very clean and easy to navigate. They are really good for some very specific jobs
Terrible service. Most of the time when I go in there, no one is around to help. If an employee can be found, he (the people on the floor are always males) will walk past you without offering any assistance. Sometimes people are standing around talking. Furthermore, last week I needed a tool to be taken out of the glass case. The manager didn’t have a key for it. He had to ask one of the workers on the floor to open it up. What does it say about a business (or the manager) when a manager doesn’t have a key to open display cases?
Valu has always been a much more enjoyable experience than going to one of the larger chain home improvement stores. What deeply solidified this fact was my experience today... I have been working on this TV mount project nearly all day and realized that my kit didn’t have the correct hardware I needed to complete the project. It had been a frustrating project and all I wanted was to get it done... I hopped in my car and headed to Valu. I arrived at 6:01 thinking that they were open later (forgot it was a Sunday) and saw they were closed... I was so bummed when I walked to the door and Greg (the manager) cordially invited me in and took 5 minutes to help me find the correct hardware I needed to complete my project. Seriously, the family owned atmosphere and the emphasis on helping the customer is what makes Valu my choice- EVERY TIME. 😎
Bought a Beautiful New Grill And Their Were Two Young Men That Worked There That Brought It Out And Put It In My Vehicle. They Were Very Pleasant And Well Mannered !! 👍
Everyone was friendly and very helpful.
Great service and very friendly, helpful staff. I took a window in to be replaced, and they instead offered suggestions for getting the stains off the glass without replacing it, saving me a lot of money. Thank you!
Today I had my sick 2 year old and the nicest older gentleman saw us, I was getting big bags of salt. He rushed over and helped me get them and get to my car so nice and fast.
Value is mainly about convenience. Their staff is great, prices tend to be high. But if it saves driving time so you can wrap up an unexpected project, then theyre your best friend.
Phase 2 of reopen but my wife is going through chemotherapy. They were willing to let me pay over the phone and pick up curbside 10 minutes to close. Good group there.
Prices were average in comparison to everywhere. The customer service however was outstanding.
Like having a mini-Lowes / Home Depot right in town. I dont think Ive ever stopped in there and not been able to get what I was looking for. Only reason its not 5 stars is the prices are steep for many items, unless of course you are buying from the great deals they have in their weekly ad. No complaints really as you save time and a few bucks on gas traipsing out to Orchard Parkotherwise. Check the hours before you head out there but generally they keep solid hours and are open most of the time.
Helpful staff and assisted finding product and making my purchase !
Great local establishment good deals clean store knowledgeable staff
Helpful store to have in town. Super nice staff no matter what location Im at. They dont have everything the big stores have, however there nice to hit up when your in a bind.
A fair value style store. Stick full of components and tools youd need for everyday. Doesnt stack up against any larger chains in terms of variety and style, but it does its business well.
Smaller store but the service is good and its a very convenient place to stop if you live in/near the village of EA and dont want to travel 25 minutes to a big box store.
Clerks very helpful saved me a lot of time on my project.
Always a pleasure to shop here. Employees very knowledgeable, helpful and friendly.
I will never go to this value again even though it is the closest one to my house. I will wait and go to the one near my work or go to Home Depot. The cashiers are so slow in this value its ridiculous. They had one cashier going and a big line. The worst value in Western New York.
East Aurora has high taxes. Thats why a larger Home depo or Lowes wont compete here. Good job Valu
Valu has so much more....found some really nice decorative tin buckets for my tables. So cute!
Their employees are rude and need to grow up!! I wont be shopping there again.
Had to purchase a very small allen wrench, a tough find. But the Value Associate stuck with and we found it. Thank you.
Little to no help and didnt have a basic home repair item.
East Aurora store one of there best stores. I needed help finding lawn chair webbing and the associate new exactly what I was looking for and took me right to it
They have all the basic stuff for home repair. Faster than shopping a big box store.
Super nice staff! Good prices and very convenient to have in town.
All facemasks plastic guards at checkout. Staff very nice. Some arrows on floor for the narrow asiles
Very helpful with everything I need and very friendly. Will happily shop at value again
Very clean store. Kept up very well. Prices are reasonable. Locations are multiple. Good atmosphere
Great little hardware store, they always seem to have what I need when i need it, good weekly deals.
Staff very nice and they have a variety of items.
Always friendly staff...helpful carryout. I love my local Valu in East Aurora
Best service! You get that hometown feel when you walk in the door. We love it here!
Always helpful and lots of small items you cant get in other places.
Nice and convenient for quick trips for small items of need.
Always ny first go to store before heading out of the village for a hardware item. Friendly staff.
They want your phone number to sell to telemarketing.Dont fall for this scam, the savings are microscopic
I know the people very well over in East Aurora the managers and stuff are all nice people
Best customer service you will ever receive at a hardware store
Great customer service! Was helped as soon as I entered!
Valu was extremely helpful when I became a new homeowner in East Aurora!!
Great hours. Went there after 9pm to pick up a toilet repair part.
Great price on paint I needed. Help always pleasant.
They were helpful and had what we were looking for. They even helped load the truck.
I am the owner of a small home improvement business and I love that place!
This is my Go to place for my DIY jobs &oh how I Luv it!!
They are so helpful and kind love shopping here ☮️
Nice place to get help with DIY projects, friendly workers.
Awesome prices, friendly and knowledgeable staff
Nice to find immediate help to locate what I was looking for
Everyone is very helpful and friendly.
Courteous, helpful and professional...
They truly had everything I needed
Never has the plumbing pieces i need. This isnt the first time either.
Has most of the items I need price ok.
Friendly helpful staff knowledgeable of products and services
Always have what Im looking for... 👍👍
Friendly and helpful. Prices are good.
Quick pick items only other than that very pricey
Great staff. Smaller store
Great stuff and then some, always helpful
Typical Valu..clean,had what I was looking for,friendly staff.
Friendly helpful staff
Found what I needed. Simple supplies.
Great customer service!
My favorite quick go to.
A mans toystore! Womans too!
Clean & well staffed.
Okay was in and out no problem
Very nice employees!!!!
Doesnt always have what looking for
Great small town shop
Always someone to help you...
Always helpful
Helpful and informative staff.
Its valu...
Always has what I need.
Great staff!
Always friendly
Good quick help
Helpful Staff
Crapy Parts
Total reviews rating 4.5
94 Reviews for Valu Home Centers 2023:
Review №1
2022-05-15Always well staffed with people who can help you find exactly what you need, give advice on projects, etc. Many good experiences here.
Review №2
2022-03-10Helpful staff but not as cheap as it once was. Their paint brushes were actually more than same high quality brush at Sherwin-Williams.
Review №3
2022-05-09As someone who likes to shop local this hardware store to me is great. The staff is always friendly, helpful and I usually can find what I’m looking for.
Review №4
2022-04-05Didnt have what I needed this time but the staff is always helpful, clean store.
Review №5
2021-06-18Great prices. Convenient too. Think of hardware store but way bigger. Good for quick trips to get plumbing, electrical, and construction supplies. Staff is very obliging and courteous. Parking is a plus as well.
Review №6
2022-06-27Good store, great friendly employees!!
Review №7
2021-06-02We were assisted right away and are happy with our area rug purchase. Also earned double points as a Veteran so that I can receive coupons faster.
Review №8
2022-02-14Friendly and helpful staff. Cheap prices.
Review №9
2020-07-11When I go to a store its because they have what I need or want but what makes me choose the first store I go to is the people that service the customers, me. This VALU is my first choice and not because its convenient rather because of the great people who work there to help me. Believe me when I say that I chose a store for its customer service just as much for what it has or selection. Good shopping!
Review №10
2020-08-15Not sure how anyone rates this store a 4 or 5 star. Strongly recommend shopping at either Elma Hardware or Drive ten minutes to Lowe’s or Home Depot. Walked in a few weeks ago looking for a simple plumbing part, nobody there could tell me if it was in stock or any other information. In the end I wasted 20 minutes in there and still had to drive to OP to Lowe’s, found the part with the assistance of a store associate and completed the project shortly there after. If you are looking for easy items like Scotts turf builder or grass seed you will probably find it here. If it’s a true project don’t waste your time.