Value Furniture Warehouse in Brooklyn
Site: http://www.valuefurniturewarehou...
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
Value furniture is the only place I go to for my furniture. Ive been coming to Paul for years now! I practically furnished my whole apartment with his products. His furniture last a long time and he offers great prices! I will continue to shop here for me and my family!
I love shopping here. I have bought all my furniture from here for the past 10 years and the customer service is out of this world!!!!! If anything goes wrong they always come right out and fix it or just give you a brand new one. I always refer friends and family here. And it’s also a plus that every time I come Mr Paul always remembers me and my husband each time doesn’t matter how long we haven’t been by
We came into this place not expecting much, frankly. We were looking for a new couch in a particular color and there was not much on the floor. However Paul, the salesman, was amazing and highly personable. He was funny and we really enjoyed just talking to him-he made us feel welcome. He listened to what we were looking for and was able to show us the perfect couch out of a catalog. We were nervous about ordering sight-unseen, but he assured us that we had a 30-day money-back period if we were unhappy in any way-no questions asked. And he gave us a much better offer than any other store in the area. So we took it.Not only was he able to arrange an even earlier delivery time for us (we got it in four days, counting the weekend, instead of a week) but the couch is a dream. Its everything he said it was.I could not imagine a better experience. The service was excellent, and we saved quite a deal.
Mr Paul is beyond a great salesman. He is a kind and genuine person. Was very helpful.I was Deffinettly satisfied with the selection and made some purchases. I am confident not only in my experience but based on his reviews he has a great reputation. I will be coming back.
Value furniture store was a God send to my family. From the first time we stepped inside and met Paul we knew this was going to be a good experience. He was so welcoming and helpful in finding what we needed. He really cared about our needs and you can tell he always puts the customer first. We ordered a nice couch and it was delivered super fast and right on time. We love our new couch as it is beautiful yet super comfy- this store really does sell quality furniture I promise! Please go see for yourself and I’m sure Paul will put a smile on your face!
I went shopping for a new bedroom set and couch and from the moment I stepped in the place. I met Paul and Paul was very helpful and knowledge with his products. He was very accommodating with his price, products and delivery. His furniture team was very professional and very creative when moving the furniture. My mother been shopping here for years and I will as well.
Hi good afternoon Mr. Paul,Hope youre having an awesome day.I received my delivery about one hour ago. I absolutely love my sectional and ottoman, Thank You.Finding you online was a blessing, thank you for being so giving of yourself in the business you are truly great at, most importantly for being you. You are professional, kind, considerate, patient, and you always had an amazing sense of humor when engaging us in conversation either in person, or by telephone. On additional visits to your warehouse you pleasantly welcomed us and addressed us by name each time.All this was regardless whether a purchase was made... I had a wonderful experience with Value Furniture Warehouse where the prices are beyond reasonable, and the furniture quality will surpass your expectations.I also want to mention that your delivery men Mark and Wind did a beautiful job with the furniture setup. Its evident when you have a boss as yourself, the workers are happy and it reflects in their work.Im super excited about coming back and furnishing my entire new apartment.It is a pleasure and honor to have met you.Kindest Regards,Luz
Paul is committed to customer satisfaction and will make sure you get quality furniture that is within your budget. We bought a table and chairs set and a sofa and were super happy with what we paid, for the quality we got! His handymen built the furniture within 15 minutes of delivery, totally seamless. When the sofa I ordered was a few days late, Paul took a percentage off the price to compensate. A pleasure to purchase from, I will definitely be back!
I cannot say enough good things about Paul and Value Furniture Warehouse. Before arriving at the store, I was expecting a big warehouse/showroom filled with different types of furniture. I was surprised to walk in and only see a few pieces of furniture - however, I quickly learned that you do not come here to find something new.You come to Pauls store to purchase furniture you have previously found either online or in store at somewhere overpriced like West Elm. You show Paul what you are looking for and in minutes he either finds the exact thing or something very similar. We were very nervous to purchase our couch online without seeing it first. By ordering through Paul though, we were able to secure a great price, free assembly and nail down the exact delivery time. On top of everything, he threw in a free box spring and had someone put our bed together (not purchased through him) for free.I was blown away by the customer service and everything Paul did for us. He goes above and beyond for his customers and would never screw anyone over. I will definitely be back when I need more furniture. Seriously, do not hesitate to come here, you will not regret it!
I hate going to places where I feel pressured to buy something because a salesman follows me around, so this was a fantastic experience. When we came in, he immediately said, if you have any questions, feel free to ask me, but Im not going to pester you. We had a few other places we wanted to check out before making a final decision, so he pointed us in the direction of the other furniture stores in the area, but at the end of the day he offered us the best price, was the most cordial, and the most helpful. He also single-handedly loaded it into our van. From the product to the service we had a wonderful experience (which isnt usually the case when furniture shopping).
These reviews must brought or he’s faking several profiles to give himself good ratings. The furniture is very cheap quality. If you’re aging out of foster care please ask your agency to get your furniture from somewhere else. Paul will delay your furniture for months and when you finally receive it he’ll give you the incorrect furniture. RUN!
I didnt have a pleasant experience with this guy. He was inconsiderate to my time. The delivery guys delayed my furniture and Paul only made excuses. I truly believe he is a con artist because the furniture is definitely not of quality whatsoever. WORST EXPERIENCE! Please Look else where, and take this review as a blessing.
Paul was amazing me and husband went into the store with intentions just to browse but the way how Paul customer service was we had to buy something at first I just wanted the three seat recliner we wound up adding in the one seat recliner As well..we were supposed to be setup delivery that Friday but something happened where the warehouse couldnt see the second item that was added.. it was ok though Paul made accommodations for them to delivery on a Sunday which I greatly appreciated.. I’m definitely looking to go back to this store and I would give it 5 stars
The best customer service I have ever experienced was at Value Furniture. I think Paul wrote the book on customer satisfaction which many of those Brand name stores can learn a thing or two from Paul. The prices at this store cant be beat, and you get your furniture delivered within the timeframe specified.
Mr. Paul is the best ever!!! He will do his job detailed and all, will send u across the street n have u compare, but Bet u will be coming back in Mr. Pauls door to make ur purchase. He has the same thing that other retailers have but he makes it worth every penny. Hes patient with u n makes sure u leave happy! Yes i send n e one who i know that looking for reasonable prices that worth paying for.
Very disappointed. At first i was super excited to purchase my furniture from paul based on the reviews i read previously online. Giving value furniture 1 star is strickly for the quality of products and not the actual service. Paul was in fact very helpful and nice. But after purchasing a bedroom set that included the bed frame, mattress, and dresser i am completely not satisfied. The dresser broke on me for the second time which the first time i did get a replacement. BUT if u only own1pair of socks and a few undergarments this is the only way it wont break down. I mean it has not even been a complete year and screws pop out the dresser EVERYTIME I OPEN THE DRAW TO PUT AN ITEM IN OR TAKE AN ITEM OUT👎🏾 Secondly, is the bed. Well i was very excited about my new bed until the middle wooden part of the bed broke and now my mattress sinks in the middle. Smh it got so bad i dont even want a replacement i rather take my money elsewhere and pray i dont have the same experience again 😪 I spent about $1600 for it to be thrown away. I would say that paul did throw in a stand up lamp to be delivered upon the arrival of my furniture unfortunately i never received it. Will be moving in 2 weeks and sad to say my bedroom furniture wont be leaving with me.
Total reviews rating 4.6
50 Reviews for Value Furniture Warehouse 2023:
Review №1
2018-10-28Do not go anywhere else for your furniture needs! Paul is THE BEST! He is not only a genuine and great person but he is extremely knowledgeable about furniture and knows just what you need and don’t need. If you want a great furniture buying experience for the right price, this is the place. That’s my story and I’m sticking to it.
Review №2
2017-06-12I checked the reviews before shopping at this place and all gave 5 stars.Its true its real this furniture store might not be the neatest and good looking but the customer service is top quality the prices are top quality the furniture are top quality. All future spending will be here.
Review №3
2016-03-25Mr. Paul was very nice gentleman. He assisted me and was very patient and kind. He was very accommodating and they had very reasonable prices. I would definitely recommend this place to anyone that is looking for furniture.
Review №4
2018-04-02Paul is very professional and friendly! He was very helpful but, did not pressure us for a sale. We purchased two pieces during our first visit; the prices were great! The delivery experience was also great and the pieces arrived in excellent condition. Paul followed up with us to ensure that everything went well. This was the best future-buying experience ever!
Review №5
2016-10-17My experience at this furniture store was awesome. The salesman Paul was polite and informative. He didnt follow you around instead he allowed me to look around as I asked multiple questions to all he had an answer for. I received a great deal with fast and professional delivery service. I love my sectional sofas and my son loves his chest. THANKS PAUL!!
Review №6
2016-11-30Paul is very personable, kind, and his prices are fair. Furniture are all good quality and I will always buy from this establishment. Most of the furniture in my home is from here and Ive lived in my apt for 10 yrs without having to replace a single thing.
Review №7
2018-11-17Theyre very friendly people who know many of their frequent customers by name. Their furniture is not too pricy (Around $200-300 for most large items) and they deliver it to you for relatively inexpensive. Furniture isnt bad quality either. Only downside is that they usually deliver during work hours, but theyre very friendly and will try to accommodate you.
Review №8
2018-01-22Great experience, they delivered the furniture, and I got a great deal on my couch. Very easy process, I would recommend to anyone new in town! Good honest people!!!
Review №9
2016-08-10Well today I had the pleasure of meeting Mr. Paul and when I say that was the best customer service Ive ever gotten from any store ! He knows his products and very pleasant and patient best prices you will ever get and he has the same furniture like every other furniture store. Im truly honored that I got to meet him today got the best deals on my kids furniture will be returning to do more business with Paul . Thank you Paul you are truly amazing
Review №10
2018-05-07I came to know this business nine years ago and I was extremely pleased with the customer service and the knowledgeable representative.I recently called and inquired about furniture for sisters apartment. The representative I spoke to remembered me when I was in store today. He serviced my sister and she too was pleased.Id recommend this store in heartbeat because of the great customer service and the comfortability. Everything is up front with NO hidden charges.