Wheelchair-accessible car park
Yes
Valvoline Instant Oil Change in Poughkeepsie
Categories
Location on the map
Poughkeepsie, Dutchess County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 845-471-5696
Site: https://store.vioc.com/ny/poughk...
Site: https://store.vioc.com/ny/poughk...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Valvoline Instant Oil Change in other cities:
Comments (182)
Needed to get my oil changed & didn’t feel like driving to Fishkill (that other place) so, I decided to stop by Valvoline in Poughkeepsie. I used to go there a long time ago but had an issue, long before Google, lol! Well I’m glad I gave them another try!! With COVID- 19 they now have a drive through!! I loved being in the mix of getting my oil changed! I watched as they all worked on my Tundra. I was definitely impressed! Jamerson, the Manager, was helpful in explaining to me what his crew of mechanics were doing for what I needed. They all knew exactly what to do! I will definitely be going back in another 5000 miles! Thanks guys! Now I’m ready for winter!
Dan is the man. Honest upsells, as in stuff you really need, but they make a ton of money on things like a new cabin air filter for my car car...$$30. You can buy it on eBay for $3, and 2 minutes to replace. Super fast service with a great attitude.
The gentlemen that serviced my car were the kindest, most professional young men. I own a business and know how difficult it is to have such a good group of hardworking employees. I highly recommend the Poughkeepsie Valvoline.
After having avoided this Valvoline for some time due to previous complaints, I (for some reason) decided to give them another shot since I needed an oil change and was in the area. NEVER again. My visit started out fine - a courteous crew member met me right away asking me what I needed, directing me, and explaining it would be a few minutes. Fine. 2 stars for that and that alone. After that it all went downhill. Right from the get-go, I explained all I needed was a conventional oil change. No inspection, no A/C service, nothing else. I understand its probably company policy, but they inspected EVERYTHING, wasting their time and mine - trying to sell me on lights, A/C service, wipers, you name it. I eventually gave in and let them sell me an air filter to appease them and get the show on the road. The entire time the crew members were mumbling instructions almost inaudibly (mask or not), bickering with one another, and straight up calling certain other crew members names and insults. I get it, everyone has bad days, but in a garage that requires customers to be present and interactive, get it together ladies and gentlemen. Not professional. The straw that broke the camels back however was towards the end when the topside crew members were looking around for something in my engine bay, and I noticed they had yet to replace the washer fluid port cap. The tech CLEARLY knew he lost it (he was looking all over and when another tech asked what he was doing he didnt reply, trying to hide his mistake from me). He then proceeded to act like everything was buttoned up and closed the hood, thinking I hadnt noticed! Are you kidding me?! Were you planning on finding that cap, or just letting me drive away without it? I asked. Oh, sorry he replied, fumbled under the truck for a bit, finally found it and replaced it. I was in shock. Completely unacceptable, unprofessional, and downright unsafe. Never again with these jokers.
Those guys were just great! Everyone was extremely polite and friendly! I highly recommend them! Very fast and thorough! Just great!
I came in for a simple oil change. My go to mechanic couldn’t get me in and I decided to bring my car here. The assistant manager was aggressive telling me my car needed a lot of work (over $300 of work). No way my car needed this much work if I had just gone to my mechanic not even a month ago. She then began making rude remarks to customers around me about how knowledgeable she was and how I didn’t know how to take care of my vehicle. Last time I’ll be coming here for services.
Stay in your car and listen to everything they do. Its teamwork and they work great together. Friendly service folks. Didnt take long and will go back again when its time.
Mom went in with car trouble. they said she needed a serpentine belt. turns out it didnt need a serpentine belt. these jokers took advantage of my mom. the good thing is that they gave her the belt and another mechanic saw that it was a very good serpentine belt. the real problem? the car only needed a new battery. one of the workers called me baby. yeah real professional. do your research before going to morons like these.
This guys at the beginning made us feel a little bit stressed because they keep telling loudly whatever theyre doing, but the result is good, we all are aware of what are they working on and they check everything on your car while you wait sitting inside your car for your oil change.My surprise is they do it in about 20 minutes.Considering Im walk-in, my experience here is good.They change my AC filters too.Im so lucky today.
Service was great but I find it too expensive for oil that comes out of a barrel(recycled oil) if im going to get charged $96 for full synthetic then i should be getting the oil from the bottles. Other than that it was good service
Excellent service for an oil change. They showed me dirty air filter and cabin air filter. Anthony was fantastic. He explained everything to me.
Didnt have to get out of my vehicle. They provided drive-thru accommodations and their customer service was exceptional. They walked me through every part of their process in real time. Would definitely recommend this location.
The staff is friendly, but i went there for a routine oil change & my car was leaking oil the next day. this may not happen often with other customers & could’ve been an isolated incident, but personally, i don’t think i’d go there for an oil change again. especially considering it cost $86 (for full synthetic oil) which is a bit on the pricey side based on my experience
Just had a state inspection done here. Female with tattoos said I had a plate light out. Those light where working when I left my driveway, I checked everything. She charged me $16 for a tiny bulb. On top of that she was very rude. She needs better training. And Valvoline needs to stop ripping people off .
This was my first and very last time ever coming to Valvoline. I was tread so rudely and harassed by one of the employees. Went here with the hope of getting a state inspection, I called before hand and the phone message stated Youll never need an appointment!... what a joke. I asked a friend to go with me because I figured Id drop off my car, we parked in the very back, the shop was really vacant with only one car in the shop and 4 employees. The nice gentleman inside informed me I would need an appointment, and I couldnt get it done today, but asked if I wanted to make an appointment for another day. I said thank you, but I would have to go elsewhere.I went outside to talk with my friend and to see when I could bring it back so I could make an appointment.Out of no where a large burley woman screamed angrily at me across the parking lot Can I help you!??! I honestly didnt register that she was actually talking to me, she kept screaming at me asking if I needed help and I informed her (three times to be exact) that I did not need any help but thank you. She then screamed Are you here for an oil change!??! I said No Im here for another service, again thank you! I was getting irritated at this point because she would not stop screaming at me while I was clearly speaking to my friend. She then screamed at me Hey, then you need to leave!! And as she was saying that she pointed with her hands at the exit sarcastically. I said excuse me? Im here for a state inspection and was told I need to make an appointment, Im trying to see when I can come back, Ill leave as soon as Im finished, thank you. She is still saying all this across the parking lot mind you, she then said very sarcastically Oh great thanks! Later! and laughed rudely. At that moment I didnt want to make an appointment to come back, I honestly didnt feel comfortable leaving my car at this establishment, or even letting anyone from there, especially her, work on my car. My friend suggested Arlington Auto right up the road, they treated me kindly and most importantly professionally. I would never come back here or reccomend Valvoline to anyone after I was treated in this manner!
Professional, fast, and predictable, no surprises. A little more pricey than a local mechanic
I got my radiator fluid flushed, fast & effective service. The Staff were very professional, knowledgeable, and polite. I recieved excellent customer service. Very happy, i will be returning.
I have never experienced such a level of professionalism while getting an oil change. I felt appreciated and well informed about my vehicle. Thanks guys!
Great experience here today! Even on a busy Saturday my vehicle was taken in for service within 10 minutes. My oil change took about 20 minutes to complete, very reasonable considering how busy the location was today. The fella at the desk Tyler was very friendly and took his time explaining all the services my vehicle was eligible for, and mentioned the current buy one get one half off promotion which, if I had more time, I probably would have accepted. Tyler gladly gave me a printout of those services to review for next time. He also caught a very clogged air filter which was replaced for me on the spot for a very reasonable price. The fella changing my oil was also friendly and told me to have a nice day after showing me that my oil was clean and full. There was plenty of seating in the clean waiting area and restrooms readily available. I will definitely be back again!
It was busy when I arrived - but the manager on site made sure we all got helped in the order we arrived, and was very friendly! I of course wish it was cheaper, but the convenience was worth it.
Needed a quick oil change and got one at a great price. They staff was very courteous and knowledgeable. They have a new drive thru process where you dont leave your vehicle. I thought it was a great idea that you can see whats going on with your vehicle and it beats sitting in a boring waiting area!
Great service and nice people. I got instant service with about a 15 minute wait. They explained everything thoroughly that they saw with my car whether just to let me know everything was good or if I needed to replace something in the future. Definitely my new place to go to for my car while I’m here for college.
Dan the assistant manager was phenomenal he gave me a thorough diagnosis and explanation of everything my car needed before my baby arrives. I mentioned that my due date was coming up and they made sure that safety was the top priority.
The workers are obnoxious scam artists trying to get you to upgrade to the most expensive stuff and lying telling you things are wrong with your car that arent! I was disgusted and will not be going back to that one. The best part about them is that they have a coupon for 24.99 conventional oil change.
They were pretty busy when we stopped by and they got through all the customers pretty quickly.Sucks that to pass inspection I had to pay $22 for the side bulbs that dont even matter. Im Not from here and I am wondering if those were even necessary. Never the less, the inspection has to be done so we had then take care of it. Anything you can take care of yourself before you take your car to any place for inspection, do it yourself!
Came in for an oil change. I was told that I had an oil leak from the engine gasket. Brought it to the dealer that I have my warranty with. They said that both the oil filter and plug were very loose. Valvoline Instant Oil sucks! Cost me over $100 to tighten everything and clean the bottom of my car.
Just amazing!!! Great service, fast and efficient, and a great price . Love that they are almost always offering coupons for you to save money.. I will definitely be going back to this location because on top of what I said they are all so welcoming and willing to answer any questions even if your not there for that work ... thank you
Just went there. The manger or person running the show was fantastic believe it was Done or Dan. Did his job while training a new female worker and supervising his crew all while never missing a beat. I stopped by on my way further up north and wished I lived closer as the service and professionalism is unmatched.
First time at Poughkeepsie Valvoline. First time Ive encountered stay in your car oil change. A nice experience! Very friendly staff and everything was handled competently. Of course they did try to sell me an air filter. I politely refused. Definitely a place I would return to.
I made a huge mistake. I dont know anything about cars and Valvoline takes advantage of it ! They charged me 44 dollars to replace a cabin air filter. When I got home and googled it, the filter itself cost 8 dollars and VALVOLINE CHARGES YOU 36 DOLLARS TO OPEN YOUR GLOVE COMPARTMENT AND PULL OUT AND SWITCH THE FILTER. If you can remove the charging cable from one phone and place it into another phone, you have the skills to work at Valvoline and save 36 dollars. If Valvoline was a person, Id punch them in the face.
I go here only to have my inspections done on my car. They work on a first-come first-serve basis. Which is handy for me so I can get in and out in time for work. Theyve been very up front and honest with me about what may be wrong with my car if it doesnt pass inspection. Beyond that, I do my own minor to moderate repairs and havent used their services for anything else.
I only gave 3 stars because I hadnt planned on spending$50.plus dollars for an oil change but he told me my mom had previously used this expensive oil so the price doubled. My $19.99 oil change coupon wasnt valid, I could only get$15.00 off, so instead of$67 some odd dollars it was a little over$50.I just felt a bit schistered....if you know what I mean, or am trying to say.The overall experience was very efficient and I was happy with that 😊, as now its a drive through! You never even get out of your vehicle!
First time using a drive-thru oil change location. Staff was courteous, efficient, and thorough.
Love the guys here. Always very professional and fast. Employees will suggest parts and service that you may need but are never pushy about it. I bring my car here for every oil change
These unprofessional nitwit charged me $150 for any nook and cranny they can find. , and forgot to clip back in the bottom protector of the car
Completely incompetent. Spent an hour and a half to get an inspection. I got in my car to see no sticker...they never completed inspection and couldnt provide the sticker (yet had no problem charging me for the inspection). Got refund after pointing it out, but a complete waste of well over an hour. Had to go to a Mavis down the road to get it done - another half hour, but they were fantastic. Would STRONGLY advise going to Mavis instead. Mavis has much less expensive oil changes as well.
Very high price for a simple conventional oil change. Always trying to sell you extra air filters, cabin filters and so on. They seem to get mad if you dont buy them, and mysteriously as soon as you pull out there seems to be a problem with your vehicle that you never had. One time I had no brakes when I pulled out and a busted brake line HMMMM!
The entire team there is fantastic. Explained everything to me and did not pressure me into doing anything I didnt want. The speed was fantastic and I will continue going here. I recommend everyone go here.
Absolutely quick and fast. Everyone was very knowledgeable especially this girl that was performing work on someone else’s car. Loved her enthusiasm.
Today (6/13/18) I brought my car here for a simple oil change. Everything went great until I was leaving the establishment. My car would no longer show me how fast I was going and had little to no pickup because it wouldn’t come out of first gear. I immediately turned around and brought it back and told them they did something, so they look it over and the assistant manger gets in my car and revved the engine until my car started to misfire!! Meanwhile my car never had any issues beforehand. Now my car is at the mechanic trying to diagnose whatever they messed up. I’ve filed a complaint and I am waiting to hear back from there company. Customers shouldn’t leave with there cars in worse condition then they came in. Bring your car anywhere else but here.
They are excellent at ripping you off and selling you services that aren’t needed. Going to Arlington auto and tire from now on.
Liz & Anthony are the best!!! Super fast, good price, really friendly, usually take my car to the dealer but with Covid didn’t really want people in and out of my car, this was perfect.
So far so good. Two visits been pleased both times. This location takes care of the easy routine maintenance todays vehicles need.Staff always friendly and knowledgable.
Great place,fast service Great ppl!!!💙
Got my oil changed on Friday by Monday every light on my dashboard came on. And when I went back to have it checked I sat and waited for over an hour and then they told me to go to advance auto to get it checked. Never had this happen with my car before and will not be returning to have my oil changed there again.
You call and it says you dont need an appointment, then I call and the guy says let me see when the next available appointment is. Your moto shouldnt be you dont need an appointment then tell them u need an appointment. Now Im reminded why I dont go there.
They did a good job but they said it would only be 15 minutes and it resulted in being over 40 minutes. Luckily I was able to use a coupon on retail me not for an oil change so that at least made my experience better.
They say they are on a first-come first-serve basis. But yet they were waving cars around me to go ahead of me. Waited for 45 minutes and they still hadnt finished the two cars ahead of me. Will never go back there again prices are too expensive anyway and they always try and push things on you you dont need.
Went there today for inspection and I went in all lights were out in waiting area,went back out and spoke to a young lady, l said are you open and she said yes. I said all your lights are out inside no response from her only what can I do for you.I said I need a inspection she said we dont do inspections on sunday I said whatShe said around here nobody does,she said come back on Tuesday day after memorial day. Whats going on here people what happened to sevicing your customers Ive been coming here for over 10yrs.You just lost my businesses for ever. I went Arlington tire in 44 and they did my inspection no problem, goin there from now on.
Very crowded today. Hot waiting in car,maybe they should cover area outside of entry doors to shield customers in cars from severe weather.
They said I was low on A/C refrigerant and told me the cost was $164 to recharge. I went to get my refrigerant levels independently verified with diagnostic equipment and my refrigerant was fine. Shady up sell tactics.
Waited 30 minutes to get in, and once we did get in the oil change only took 20 minutes.. being a mechanic i knew They were going to try to up sell the oil change.. they tried to get us to buy 2 air filters and do a complete motor flush... the mechanic (Javier) also tried to get us to buy a battery from them using an old battery test recipe... we pulled into the shop at almost 1:30 the battery test was done at 12:50... and to make the experience so much better he had to ask us to count the change for him...
Cant say enough quick service friendly staff girl was very nice to me and my son gave him a sticker he was thrilled Ill be back
Went in for a quick oil change before a trip to Maryland. They tried to tell me my headlight was out (it wasnt,) that I needed a transmission fluid change bc the liquid wasnt clear (its not supposed to be,) besides the fact that I just had it done two months ago, and that I needed my air conditioning serviced with no explanation why, even though it works perfectly.When I was in there they tried to tell the woman ahead of me her headlight was out, too. She said they try to fix extra things every time she goes in. Im not going to let that happen because I wont be going in again. This was merely for convenience. I can pay almost $30 less at the Monro in Rhinebeck or $25 less at the one in Hyde Park.If this is your idea of a good business model Valvoline to run up your customers bills through bogus service add-one, Id rather go somewhere that respects my knowledge and money.
Great service great people recommended
Nice job! Cordial, professional, and efficient. Yes,, a couple of dollars more, but that is the price you pay for convenience and to help them stay in business.
This place is a big rip off. I took my truck there for an oil change a few weeks ago, and the guys didnt put oil in , and now my motor blew. So They will have to pay for it to be fix. They ate neglectful.
Never taking my car back to them on dutches turnpike they will lie about things on your car for a quick buck. Make sure u watch them fix anything on ur car. I feel ripped off by these people and will never come back to them.
This particular location was not good. They try very hard to talk you into services that you do not need. I usually go to a different location and made the mistake of coming here. After being forced to pay for a complete synthetic oil change that they claimed was required, I called their customer service line and was told it was not. They refunded me the difference. Will go to Valvoline again, but NEVER this location.
I guess in the top rating because they all work together during the covert 19 to make sure that the customer is happy and comfortable of their services so I give them its top star
They usually get you in and out... you never have to leave the car, they are super transparent with what theyve done, and although they will tell you whats recommended, they will not try and gouge your pockets.
At the Poughkeepsie Valvoline I received excellent service. The exceptional customer care experience that I receive from AJ and Liz was supreme! The manager Anthony is doing an awesome job with the team!
Car inspection. The worse experience!!!
Management was extremely friendly and helpful. Advised me on what I should and shouldnt need with services honestly. Saved me a bunch of $$.
I had an appointment but they took 3 people before me. The manager was cool and they were done with my car pretty quick
I showed up at 8 am for an Oil Change and was the only customer. So I had immediate service and it took 15min to complete. Was fast, nice, a with no extra added in or pushed.
Great customer service. Very thorough and doesnt take long.
It cost me more money then the last time, I was disappoinnt . Dont think I will come back for oil change again at valvoline
This place is the best, Liz and her team are amazing! Was in and out super fast- will be back for sure!
Fast, courteous customer service..as well as knowledgeable and this team does not try to sell you the Brooklyn Bridge as with other places
They were fast, courteous and didn’t try to oversell services! Liz was awesome! Highly recommend.
Great customer service and makes sure they explain the services provided as well as products being used.
Hey the oil was dirty and now its clean what more can you ask for!
They have the best crew. Professional, efficient and all around great service.!
Just found out that you have to make an appointment for NYS inspections, what a bummer. The great thing about this place is you dont have to make an appointment SMH. No wonder the place was empty and the lights out.
Super professional, honest, and friendly! The absolute best Valvoline location I have been to.
First time getting my car serviced i would like to thank Liz for her expertise and great customer service...she was very detailed in what was reccomend...i will be back!🙂
They were fast and efficient, but pushy about selling me more things that needed to be done on my car.
My standard place to go for an oil change or vehicle inspection. Prices are decent, competent services are delivered with your expected results.
Ready for my appointment. No wait. Quick service. All questions answered . Very satisfied.
All ways on point they take good care of you
Love all the guys in there. They are always so personable and nice, and remember me everytime i go in!
DONT EVER go here to get your car inspected. I went and was failed for missing a tiny little plastic piece that holds my license plate light in place. Called every dealership in the area and since I have an older car that part has been discontinued and I would have to go to Jersey to get one from a vintage car parts place. Went to another auto place in New Paltz and my car passed.Awful service too. No help at all in directing me to where I could find the part that they had failed me for.Save yourself time and money and go somewhere else!!!
Sometimes maps gets things wrong. Closest I was to Valvoline was across the street. One star is for Google.
They were very thorough. I thought this was a little expensive put they were nice.
Really nice people and really fast service.
Friendly service, did not reset the change oil light, but everything else was fine.
No wait today! Got to stay in car during oil change. Great service. No problems.
There is usually a wait but they work pretty fast and all the guys there are very polite. Ive gotten oil changes and an inspection
Very quick and efficient for tha car inspection. He change a few things. Good value for money.
Havent been here in awhile but the current staff is fast, friendly and thorough.
Inspection done here every year no problems.
Ive been coming here for about 2 years and the guys here are always very fast and professional. Even when busy I think the longest Ive waited was a half hour.
We’ll, oil is pooling on the floor of my garage…need I say more? DO NOT USE THIS SERVICE.
Customer service on point the manager and staff are great
Staff was professional and got me in and out pretty quickly for my inspection.
Very great service and the guys were very good with me.
I was expecting them to try to find a whole bunch of things wrong with my car and try to sell me on things, but they didnt that was quick fast and easy
Quick oil change. Good staff. Didnt feel pressured to have more work done than I wanted.
Im very satisfied with the service at valvoline on route44,service was quick and I was out the door.
Oil change Fast and easy friendly staff
Great customer service
Fast reliable service Fast reliable service
No BS, they tell you whats good and usually are pretty lenient with inspections
Very fast n efficient service their waiting area is nice n clean n they offer coffee..make sure to download a coupon for xtra savings
Very professional and clean place
Always a pleasure to go there the service is great people are very pleasent and nice
Really great service especially for last minute oil change.
People were very nice, but they arent always up front about charges.
Great job! Very courteous.Even when busy!!
Worst experience ever. 2h for inspection that took 10 m and they left my car with door open for 30 m on the snow.
Drive thru service only. Nice job.
Leave your vechile dirty with oil fingerprint,came clean but had to clean up after them
You stay in your car and have them change the oil. It was fast and easy.
Clean service, good customer service which I appreciate and was done pretty quick. On point.
Good guys fast service.
Crammed my expensive lifetime air filter in its compartment, despite being told not to even touch it. The compartment wasnt even closed
A+ excellent service and attention to detail
Excellent service very professional. Fast as hell!
Pricey, but nice to not have to get out of the car anymore.
The guys at Valvoline are great, they are quick and direct about what they do for you
Good service and honest service people. Quick work and done well.
First Time Going To The Poughkeepsie Location.. Very Friendly Staff!! Thanks Anthony And Shanteek.
Charged for replacing a part without informing & getting consent from customer.
Very efficient!
Good place for oil change..kinda pricey though
No problems. The suggestive selling can be a bit over the top.
Great job! No complaints!
Great friendly knowledgeable service
Theyll do anything to get a few extra bucks off you
I love this place. Always friendly and quick.
They checked the air filter on a vehicle with only 5k on it, then left the air filter box unscrewed.
Knowledgeable staff,work on car while you sit in car and wait.
These guys rock. Fast, friendly, and arent trying to sell you stuff you dont need.
They say 15 minute oil change but usually its about 45 minutes
Extremely nice and super fast
The service was excellent.. The staff was excellent
State inspection 1 1/2 hour wait, but worth it.
Fast and friendly love my valvoline guys
Quick professional well done.
Faster change oil, excelent formula 1
Do a great job, fast in and out, pricey
Fast, courteous, and clean.
Great job Liz, thanks again!
Very friendly and quite helpful!
Quality service. Will return to this location.
Just dont get sucked into all the extra charges
Great service but a little expensive
Try to sell more than their service.
Painless and quick , great experiance.
The techs were very nice
I think i got through faster than i thought
Great services and quick to help
People are very nice
Pretty good. Fast and easy.
It was ok
Great and Fast Service...
No complaints.
Very professional and quick
Great staff and service
Fast and efficient service.
Customers service. Excellent
Very slow service and very rude
So far so good
Fast and polite
Fast
Prices are kinda high
Great service
Expensive. 💲
Fast and professional
Fast
Very wonderful
Total reviews rating 4.1
182 Reviews for Valvoline Instant Oil Change 2023:
Review №1
2022-04-29This Valvoline is drive in so I never have to exit the car. Being a Mom of multiples not having to exit the car and still get what I need done is HUGE. Second, everyone is always pleasant and personable. The men and women here never over sell the products, they are efficient and appear to love what they do. I especially enjoy the team work atmosphere, while waiting for my oil changes to be completed.Overall, I love the service and love coming to this location. Thank you to everyone at this branch for continuously making my experience a positive one!!!
Review №2
2022-07-11Terrible and a scam!My husband went here May 15, 2022 for an oil change. We waited in the car while it was being done. Supposedly.This was our first time coming here. He paid $108.12 cash for FULL SYNTHETIC. A couple days after he had his oil ‘changed’ , his OIL light came on which we thought was weird considering he just left this place for that service.He brought it back to them and they said it was ‘just a light and needed to be reset’. They turned off the light.. a couple days later it did come back on but then came off.In the middle of June, about a month after the ‘oil change’ here, my father was working on the tires on the car. Since he was already looking at the car he decided to check the oil.My father who has been working on cars for over 40 years said he could NOT BELIEVE the way his oil looked.It was BLACK.And told my husband ‘when was the last time you had an oil change? A year?!’We both told him no it was not even a month ago! And my father did not believe it until we showed him the receipt!He said that this place did not change the oil at all or the filter. Especially for within a month for the oil to be BLACK. He even stated that one of the parts was cracked and if they were actually doing an oil change they should’ve seen that and said something- considering if it broke completely it would’ve went all over his engine and ruined it completely.Given the state of the oil my father had to do an entire new oil change, changing everything- just 4 weeks after getting an ‘oil change’ from this place.Definitely be aware and only go here if you know cars and can SEE what they’re doing because we were definitely taken advantage of and wasted money here which could’ve ruined our car completely.
Review №3
2022-06-26Theyve upped their game. Professional, friendly, honest.I dealt mostly with a gentleman named Alex and his manager. Both wonderful. The pit crew gelled. Heres the work performed: A/C Thank GOD! IT WORKS AGAIN!oil change and filter.Front windshield wipers, and air filter. NOT 1 person came up and attempted to upsell. They were fact based, showed me everything before and after. These guys were the best.
Review №4
2022-05-07The guys at Valvoline in Poughkeepsie have the best personality. They dont push you into buying things you dont want. They are friendly and will have a bit of conversation with you even though they are very busy. Before you know it youre done and it didnt even feel like you were there for 15 or 20 minutes. Prices are reasonable and dont forget to use a coupon!
Review №5
2022-06-05Staff was professional and made sure everything went smoothly! Jamerson was amazingly helpful! The area crew were all funny and their interactions made the small wait time go by quick. Definitely recommend
Review №6
2022-04-26Super sweet guys. Showed me everything. My filter, the dipstick once the oil had been changed. Went over all the things wrong with my car. Better experience than at a dealership
Review №7
2022-06-09I arrived early at my appointment and they were a little behind schedule that day. Once I was seen my car was inspected promptly and professionally.
Review №8
2022-03-27Very nice guys that work there and they know what they are doing. I use them all the time for a oil change. It makes it easy to sit in car with kids with you.
Review №9
2021-11-06Gave Valvoline a try after reading the reviews and glad I did. I went early in the day and they did a great job. You drive into their bays, stay in your car and the friendly staff goes to work under the car and under the hood checking everything and anything I had concerns about. They have high-tech equipment, check and refill all fluids, tires, bulbs and more. Staff was very thorough, explained any issues and where a pleasure to work with. Highly recommend.
Review №10
2022-06-30Staff was extremely helpful did a great job of explaining what they were doing