VCA Blue Cross Animal Hospital of Amherst in Buffalo

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Phone: +1 716-832-2800
Site: https://vcahospitals.com/blue-cr...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
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Total reviews rating 4.6

144 Reviews for VCA Blue Cross Animal Hospital of Amherst 2023:

Review №1

2022-08-06

As someone who’s family has used Blue Cross for close to 30 years, this vet has completely declined in service and care for animals. I was always happy and referred other pet owners to them. This has drastically changed over the years. Ever since Dr. Brown retired, this place has changed into a corporate, cold environment that puts profits over the well being of animals and their care. You can no longer bring your sick animals here for same day appointments, instead they refer you to emergency vets, that are completely unaffordable, and do not know your dogs history! What is the point of having a vet if you can’t receive care when your pet is sick? I called begging them to see my sick dog and they refused her care, after almost 9 years of her being in their practice. This is a new way of doing business, we could always get same day appointments before. Dr Brown would have never treated patients this way. I will be leaving this practice immediately. Consider taking your dog to a smaller non- corporate vet, where they care about your animal!

Review №2

2022-04-26

Great vet with friendly staff. When no vet could get me in for an appointment not even my own vet, they were able to get me in right away to help my Pug puppy. Im so thankful for them 💖🐾

Review №3

2020-05-29

We took our puppy Petey for his first checkup, and the staff could not have been more professional or friendly. We were a little concerned about the visit with COVID measures still at stage 1, the team at Blue Cross it handling things phenomenally and we were immediately put at ease. Petey was comfortable and well cared for, this is going to be his permanent vet. For extra peace of mind it is good to know they have an emergency clinic as well.

Review №4

2019-11-08

I have been going there for 14 years. I have three pets. Every vet is good, helpful and offers me various alternatives within my budget.Dr Hillegas is especially helpful with my kitty who has Feline Herpes. She was dogged ( pardon the pun) in striving to find an alternative treatment for Francis the cat do he could breathe. She would not quit until we figured out how to help him. I love the staff. Shannon and Olivia and Sam and Desiree. So good natured and kind and joyful.

Review №5

2021-12-21

I’ve been taking my dog to the VCA for about one year after switching from a different vet and have had nothing but great experiences. Everyone on the team is always knowledgeable, professional, and friendly. They always give great guidance and are able to provide pricing that is extremely affordable, making sure that my pet gets great treatment at a fair cost. I would highly recommend them to anyone in the area.

Review №6

2019-07-13

Love this vet! We have been through a ton of vets and none of them felt like they were good enough or cared enough. Blue cross makes you feel like family. Customer service? Oh heck yes. They call all the time to follow up after appointments and made sure my cat was comfortable 100% of the time. He is a hard cat to deal with. We saw Dr. David. He was professional, prompt, and honest. All the staff was great. Our cat needs special food, they told us to shop around and look for a good price and if we need us a script to get it somewhere else they will provide it. Its weird being at a vet like this, one that goes above and beyond.

Review №7

2021-09-24

I have been taking both my dogs here for a year now. I have a Rottweiler and a Husky ( mike and Paul). The staff here has been absolutely amazing and compassionate toward my animals. They take extra time to make sure if you have any questions they answer them. Everyone knows my dogs name when they come in and they extremely friendly and professional from the front office staff to their nurses and doctors!! Highly recommend

Review №8

2021-11-17

The most compassionate and caring Vet staff I have ever come across. The entire staff was friendly, empathetic, loving towards the animas and a general pleasure to speak to. I will ensure this location is my primary vet for all my pet needs. I cannot say enough good things about the staff here. Takes a huge burden off of your heart when your pet is sick. Thank you. To all of you.

Review №9

2020-12-06

I left my previous vet after 18 years due to their treatment of myself and my bully breed doggies. After trying out several other vets in the area I called Blue Cross. From the very first phone call to the recent passing of my senior boy I have nothing but praise for all of the staff...Most of all Drs. Hillegas and McCormick. Dr. Hillegas went above and beyond when caring for my senior boy...even consulting with a human doctor at one point. She gave us such great and caring advice...always talking to us at our car (through the pandemic) and not on the phone. I cant say enough. Dr. McCormick was with us at the end and was so calm and gentle with our boy and our family. All of the staff made it so much easier. Just wonderful people here at Blue Cross. I really look forward to continuing care of our other pups here.

Review №10

2021-10-13

I got my first ever puppy this weekend and like all good dog moms I wanted to get him checked up! Everyone in here is SO nice and they just want the best for you and your little fur babies! Destinee at the front is a such a sweet girl who goes above and beyond her job! The doctors are awesome and know just what they are doing. 10/10 highly recommend everyone to bring their fur babies here!!