Verizon Authorized Retailer, Best Wireless in Bayside

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Phone: +1 718-225-0047
Site: https://www.verizon.com/stores/d...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
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Total reviews rating 4.8

199 Reviews for Verizon Authorized Retailer, Best Wireless 2023:

Review №1

2021-02-16

Had a fantastic experience with your Verizon sales person Ms. Neha we entered just to ask a few questions after looking up our information she explained about a sale that was in progress which we jumped on. She walked and talked this through all the information we needed to know she was very helpful very pleasant person to work with. My wife and I are very satisfied with everything that occurred in the store.We actually feel as if we are walking out new people.Feel more connected now than ever with Verizon I believe this person should be managing her own store. I think Verizon for making this a very pleasant day for us thank you.

Review №2

2021-09-18

The girl in this place is very unprofessional and unknowledgeable.They make customer wait for hours and cannot even do a proper job. First time when we visited we waited 6 hours and activated 6 phone lines. 3 out of 6 lines were not properly activated and we couldn’t use the phone. Since the worker didn’t even know what was going on, we had to call Verizon customer service and spent extra 2 hours to get everything resolved. Recently I lost my phone and went back to them with a spare phone I had and they made me wait 2 extra hours. When I was finally be able to get help from this girl, they told me they do not provide SIM cards to be replaced. If they have SIM cards on hand to help anyone to activate new lines, I don’t understand how come they can’t help replacing the lost sim. Probably because replacing SIM cards won’t bring them no commission. Do not go to this location. Worst of worst wireless! Thanks for nothing!

Review №3

2019-11-29

Kabir Mehta impressed me on my first visit with his professional presence and knowledge of the devices. He asked questions without being a sales man first and really wanted to match my replacement device to my usage and needs. He took time to explain the technology and offered suggestions that would best serve my needs. He has awesome focus and patience, handled the processing and sale while still managing other store duties. I am very impressed and very happy Verizon has this quality of staffing. It makes me know that I will remain a loyal Verizon customer and recommend this location to others for service.

Review №4

2018-02-25

Tony & Kabir were fantastic. They were super patient with trouble-shooting to save all info from my crashing IPhone 5 and worked with me to get best value possible. All service with a smile. They are a great team and I will highly recommend this business.

Review №5

2020-09-30

Shawn helped me today when I came in to get a new phone. He was very knowledgable on what Verizon had to offer me. I called him up after leaving the store, and he was still willing to help me update my new iPhone.Thanks again Shawn!

Review №6

2020-10-08

I would just like to say Manny was very personable and helpful. He got my protected with the tempered glass program. I really did not want to get an upgrade but because of nannys advice I was convinced to go over to a smartphone.

Review №7

2018-06-27

Came to the store with my father to upgrade his phone. We had the pleasure of interacting with Stacey as she was very helpful, patient and friendly. She was thorough and assisted my father with setting up his new phone with ease. Due to this excellent customer service, we will continue to make this our Verizon store of choice!

Review №8

2017-09-26

I have never witnessed above and beyond service like I witnessed from this stores team today. I never write reviews but Im writing one because this was honestly the best customer service I have ever experienced. Sarang was an unreal help in my predicament and helped me achieve a solution in changing companies to Verizon when my company was giving me a hard time. Tony was also extremely helpful. Thank you guys at the stores for being such nice and helpful people.

Review №9

2019-11-14

I’ve never written a bad review for anyone, however, I simply had to write one this time. My wife walked into this store less than 24 hours ago and asked a technician for a charger that is compatible with her galaxy 8 phone. The technician gave her a charger and assured her that it would be compatible. Not only were we disappointed that the charger was not compatible, but we were livid that a professional refused to accept the charger for an exchange the following day. He refused to accept it because the box was partially ripped. I explained to him that my wife, who trusted the specialist, opened the box expecting it to work. He did not care, because he was concerned about not being able to resell the merchandise, because the box was torn. Needless to say, I will never return to this store again. It was the first, and last time. I have been a Verizon customer at other stores for over a decade. This is unacceptable.

Review №10

2019-12-05

Kabir has been extremely helpful in setting up my new iPhone 11. He is very knowledgeable and explains things in simple terms. I feel comfortable coming into the store. Eva Klatt

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