In-store pick-up
Yes
Verizon Authorized Retailer, Best Wireless in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 718-983-0600
Site: https://www.verizon.com/stores/c...
Site: https://www.verizon.com/stores/c...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–6PM
Verizon Authorized Retailer, Best Wireless in other cities:
Comments (199)
I have been coming here for years. I had originally been going to the Verizon out by the mall, but I never had a good experience at that one. I always leave this Verizon store satisfied and not feeling like I just got screwed.The employees are extremely friendly and down to Earth. Not the slightest bit shady. There’s no double talk and they explain everything clearly without the confusing jargon. They’ll tell you all the fees and what the final cost is, no surprises. Just extremely helpful people. Highly recommended!!!
They will lie to you just to make there sales. Screwed my credit for 2 year contract when the agent clearly states there’s no contract. The owner raj is the worst
Great customer service by a young man name Isa who was kind, respectable, professional, knowledgable and patient. He was wonderful.A definate asset to Verizon.
We had an amazing experience at this store. Brianna took her time to outline on paper all of my options if I decided to switch 3 lines from ATT. She did not pressure us to make a decision. We were in there for over two hours (she even left her lunch in the back to help us!) while we decided which plan, phones, and switch over 3 lines. Brianna was the reason why a trip to the store to inquire about the various plans turned into moving 3 lines from ATT to VZ.
Great service Leon was terrific!!!!
Jatin helped immensely and is very kind and courteous. I will be back for any wireless assistance regarding my Verizon service. I felt all needs were met in a fast and most reliable manner. Thank you again, Jatin!
Extremely helpful people work here, not verizons biggest fan but its definitely bad product from a great source.
Lee was such a big help to me. Im sorry I didnt come here sooner. He is a great asset to your company. His customer service deserves the 5 star rating I gave him.
Service was outstanding. Jonathan and Nina went out of their way to make me feel comfortable using my. New iPhone and tablet. They did not rush through the. Procedure they were extremely patient and knowledgeable. Fantastic experience.
Great service! Jonathan was very friendly, knowledgeable, and offered me the best available deals on my phone upgrade and accessories. They were honest and upfront and sincerely looking out for the best interest of the client. Glad I chose this store over the others.. Now Jonathan just has to learn how to swim! :)
Brianna made us feel at home she help us with great service And she new basically everything we was looking for ❤️❤️❤️❤️
Great workers here. Isa was helpful in activating a phone that was purchased at another Verizon store. The guy at the other store never activated the phone. Manager Lee is reputable and looks out for the customer.
I received outstanding customer service from both Farah, and Joe. They were both friendly, knowledgeable, and extremely helpful. They recommended devices that wereperfect for my needs. I will gladly come back to them for future needs. Farah and Joe make me happy to be a Verizon. Customer.
I am pleased to say that good old fashioned business practices and positive customer service is still alive and well and happening in the Verizon Store in my neighborhood!They are ALL knowledgeable, polite, professional, even-keeled people (and provide FAST service!)No offense to those who work at other locations, but Manor Road is the place to go for cell phones, tablets, and all of the gadgets that you need to live in the 21st Century!
Excellent service! As soon as I walk through the door I am helped immediately. They all know their information, and even went as far as to help me save money with my contract. Nina was very lovely and helped me set up my phone! Love this location, it will forever be my go to Verizon store!
I have to say thank you to James for being very helpful and making sure all my needs were met. Ive been to this store multiple times with different issues and questions and each time the service has been excellent. I cannot thank you enough for helping out us old people out!
Awesome experience. No pressure and Nina and the others took time to explain every detail of my new phone plan and looked for ways to save me money which makes me a happy customer. I did not realize that my FIOS account can be serviced here also and they can make changes if necessary. Highly recommend.
Amazing customer service!!! Lee, Isa, David and Monica are so helpful! If you need a phone you must come to this location!! By far the best Verizon I’ve ever visited!
Jatin. My exprrience was excellent. He was very helpful and nice.
My experience at this location was exceeded my expectations. The gentleman who help me was very helpful. His name was Tray. He made me feel very comfortable and answered all my questions I had. I would recommend this location to everyone I know.
I have been to the store few times. I bought cell phones and accessories there. I am very happy with all the equipment and the service I have received. Although, everyone in the store was nice and professional, I was very impressed by Malik and Nina. I recommend this store to everyone. I sent my friends there and they were very happy with the service. Great store,great people,great service. Go shop there everyone!!!
Very good customer service and very supportive and helpful. Great personalities and keeps us company while they transfer all of our stuff from our old devices. I will send all my friends here in the future. Holidays are on the way if you ever think of buying a phone for your brother or sister, come see Farah. Shes awesome!!!!
Isa was excellent, knowledgable and patient and made the difference in convincing my wife and I to upgrade both our phones and data plan through reasoning rather than pressure.A great asset to Verizon.
I went to the Verizon Store on manor rd to get my new phone, the staff was great and very helpful. They hooked everything up with no problem and were nice and attentive. I would come here over the store by the mall any day, no hassle and no wait.
Gio the store manager got me a great new tablet and a jet pack all for less than $100 bucks. The stores wanted to charge me $400 for the same thing. This store is quick. He took care of me in less than 10 minutes. I will be coming back again for sure.
Today started as a ordinary day winded up being one of the most remarkable days. Thanks to James, Lee and Vinnie. This trio made sure everything was done accurately and that I was fully informed and left there a happy customer. Started with a simple upgrade ,well lets just say I left there with a lot of great stuff at no additional charge. These gentlemen made my day and give the new meaning to customer satisfaction. I would def. invite anyone and everyone to go to this store for your verizon wireless business. They will take care of you like family.😸😸👍🏼
The service was great especially from one employee name Trevon! So helpful and nice. He really explained everything in a way I could understand! A1 Service!!
It was a great experience. The person was helpful, took his time, and knowledgeable. We appreciated his efficiency in multi-tasking our multitude of concerns.
Monica and Tray were both very helpful to me in switching to Verizon. They were both friendly and personable and did not pressure me into a plan or phone I did not want. Highly recommend this store.
I found everyone who works here very friendly and answered all my questions. I felt like I was given personal attention.I will recommend this store and give them Monica’s business card.
Nina gave me abundant time to set up my new phone and I pad. She was courteous and through. I am very happy with the products and service. I would return to the store anytime
The team at the Manor Rd. location was very knowledgeable. Tray is who assisted me while I was there. He explained everything in great detail. I’m not very tech savvy but after I left, I knew all my concerns had been answered. He never made me feel crazy for asking questions. I’ll be sure to return to this store for all my electronic needs.
Great experience here. This is where we have been getting all our phones. Jasmine and Brian are great
I love when I go into a store and there are such great employees to help you. Marina not only went above and beyond for me but she was extremely courteous as well. I will definitely keep doing business with her in the future.
Went in with a problem with phone Isa Jusuf did everything possible to get to the bottom of the problem left with a working phone Thank you very much
Great experience with Monica, she is very helpful and knowledgeable. Explain everything charges clearly. I will suggest everyone to go back to her.
Lee and Byron were very helpful when I needed a new phone. They helped me through my technological illiteracy, and made the experience pleasant and enjoyable. I would recommend this location to anyone on Staten Island!
Excellent service. Lee and Leon took their time and made sure everything was properly done. They explained equipment and uses and made sure we understood everything.
The service here was quick and very helpful with all of my concerns and questions. Byron was the gentleman that helped me to upgrade to a new phone and it was the best experience Ive had buying a new phone in a long time. I am definetely coming back here next time I need something.
Really good service from the team of Mo, Lee and Monica here. I highly recommend it here. Very pleased.
Monica is awsome! She took care of me and my brother. Great service! Explained me the whole process and the way pricing works. Definently recommend!
Leon was very patient and informative and made what I thought was going to be a terrifying process very pleasant. I am grateful for his assistance today and willRecommend him To my friends
I strongly feel that this stores offers excellent service in all area of wireless equipment. A very knowledgeable staff. courteous, and friendly. Nina, Malik, James give friendly knowledgeable information. Excellent service.
Visited the store last month to switch over from AT&T. The customer service was excellent; Nina helped me pick out the best phone and plan for my needs and even transferred over my contacts and data. The staff was extremely friendly and knowledgeable, especially Malik!
Leon helped me immensely. Took the time to explain step by step what he was doing to restore my phone. Told me about an upgrade to my tablet. Was extremely helpful!! And very patient!
Amazing customer service, I really had no idea about what I was doing when I went in, but everything was cleared up for me by a dark haired man in his twenties. He gave me a free tablet too which is awesome
The first time I went to Verizon. I was under the impression that I was going to finance a phone for my phone plan. Turns out that the guy changed the contract just before I signed to have it as a phone rental. So I have to pay $40 extra a month for my rented phone for two years. Tried to fix it and they said I was bound by contract and tough luck. Not only that, that same phone blew up in Vegas and I had to order a new one. I guess I left the old phone in the hotel cause someone found it and sent it to me two months later. Verizon charged me $200 for the device and said it will be taken off when they get the phone. Well I sent it and now they refuse to take the charge off. I dont understand how thats legal. On top of that, the auto payment stopped working and I didnt know, without warning, today they turned off my phone that I use for work. That phone is how I make my money. Now Im constantly being thrown between customer care and financial services going over the same dialogue over and over and over and over. They created it to be a loop to drive people nuts and give up. They wont reactivate my account so that I can make money to pay for the account thats over due. Now I have to go start a new phone plan with a different service so I can pay that bill and then get charged for cancelling my contract. This company will scam you and screw you over first chance they get. And being a business owner does nothing when It comes to this company. I cant believe I even trusted this company.
I was so pleased with the store from the moment I came in. Marina and her workers helped me with each device I got. Even when I came back the next day they are ao warm and welcoming. I brought all my family back to egg a free phone and free tablet !
Leon was awesome! He helped set up my new phone no time. Was very professional and kind.
The staff is amazing!!!!Definitely try the chopped cheese while you wait for your new phone to be set up👍🏻
Leon was a great help in setting up my new phone and the entire process!
Gio was great. He goes out of his way to get you the best deal possible. He even lowered my bill. Go and see him.
Had awesome experience. She help me to dry up my new phone and also obtain a lot knowledge about phones. I will go again there. Thank you
They will lie to you just to make the sale seemingly trying to save you money but before you know it you are locked into a 2 year contract. Oh and dont even bother asking for a manager, he comes in whenever he wants. Avoid this location like the plague. Very dishonest.
I got free tablet with my new phone absolutely excited and so happy I came here... Best Verizon experience ever... Verizon this store rocks!!!
My husband and i have been going into this store since they opened. from the very first visit we were extremely happy with our experience...the entire staff there is extremely professional and very knowledgeable of verizon service and equipment. we have been back many times and all treated the same exact way. we have sent many friends and family members there who also have the exact thing to say about their experience. my husband has built a relationship with the staff that he will even stop in just to say hello when he is in the area. we will never go to any other verizon store again!!
Gio is an phenomenal asset to Verizon. He set up my phone and taught me how to use it. Very patient sales man. I will be sending my family back to this store.
Jatin is very knowledgeable and helpful! I highly recommend this location!
Service was awesome. Leon attempted to save me money and find a plan to meet my needs. I will continue to shop here
Wonderful experience. Charlie & Nina were extremely helpful to us. happy that they helped my dad get caught up with the times with an iPhone.
Can’t say enough about the service given to me at this store. Very professional and helpful advice by the salesman Tray made my shopping experience very pleasant
Im happy I met these ppk. They saved all my contacts and got my new phone setup. Made it so simple.
Lee, was great answered all my questions and wasVery Knowledeable about a the new IPhones plus all the various Plans they offered . Lee saved me money and having my new phone purchase at Verizon an enjoyable experience.
We had a great experience. Everyone is as very helpful.
Great customer service. Felt like going to a friends house. Super helpful.
Will never trust these agents again. Was told by a female agent that basic mobile line access was $10 a month meanwhile it is $20. I was also supposed to have 5g of data to my smartphone and they put me on for 8g. Instead of lowering my bill which was the ONLY reason I resigned a contract my bill was even more expensive. I should have only been paying about $165 and instead I have been paying $205. I also told them I did not need cloud coverage for the 2 basic phones on my plan and I was being charged for it on both of them. Thankfully upon chatting with an agent online they were able to fix these discrepancies. If you sign a plan with them make sure you pay attention to your bill closely because they are liars.
James was amazing. Helped me so well. Thank you for your service. Will come again.
I came in with a number of requirements which were all resolved in a timely and professional manner. And staff was friendly and easy to work with.
Great experience , monica help me out with my card even I was not Verizon customer.I will go there again she is very helpful
Excellent service!always take care of me when I have inquiries and I always come here for new updatesi 100% recommend
This was the best service experience Ive had with Verizon sine Ive started my service years ago this has become my go to Verizon wireless location I would definitely refer my friends and family to switch services with the help of the wonderful gentleman Byron and lee of the staten islands manor road location
MBA Wireless is the best Verizon store on Staten Island. Jonathan is knowledgable, personal and very helpful. He made suggestions that benefitted our families need. I would highly recommend this store.
Lee James and Byron are awesome!!!They listen to you and they have excellent customer service. Thank you guys 😃
Very good experience, got new phone. They moved over all my pics and contacts. Definitely never going to any other Verizon in Staten island.
Came in today to get a new phone for my girlfriend the staff greeted us in a timely friendly matter they went above and beyond to give us the best deal possible .We walked out with two new phones and were very pleased with the deal highly recommend this store
Great staff ,travon is awesome, he recommended the insurance for my phone and saved me 350$ !!! Great store with a lot of accessorys . I will definitely be going back for all my services.
Excellent service!They were all very welcoming when I walked in. Ever since my first walk - in, Ive been hooked. They help me even with the slightest problems, whether its me paying my bill in store, or me asking them to help me retrieve my forgotten password. The manager (Malik) immediately helped me with my questions and addressed them thoroughly. The staff including Farah, Attique and I believe Nina all make me feel comfortable when I have a question.Overall I recommend this location any day
Leon was very helpful took his time to explain my bill and how to use my device. I will continue doing business here at this location
Great service by Tray. He got my new phone up and running and all my transfers over just in time!
I had the best service with two great salesmen Santini/ISA, who had the patience to show me what phone was right for me. And helped me with the purchase and transferring my data on the 10X. If these two gentlemen, where in every Verizon, store verizon would make a lot more money. My experience was awesome and I have recommended several of family/friends to go to this verizon store.Thank you Santini/ISA.
Best Verizon Store Experience Ive ever had. Quick (relatively - Ive spent the better part of a day in a Vstore before), professional, friendly, etc. Malik was great (Everyone was great) - multiple people jumped up to help and explained things through. They treat you like human beings. Bought a new phone
Excellent service... I got more stuff for less money a month. Im a big fan!!!!!Marina is awesome!!!!
The best Verizon store I been to in years. Mark and Sunny you guys are great.
The experience that I had with sales clerk was very good I will recommend all my friends and family to version wireless on 758 manor rd
Very knowledge about all phones and all devices. Will find the right plan for you.
Based on the customer reviews I hoped to experience exceptional customer service. My experience was unpleasant. Not impressed with the customer service I received.
Great experience, went to fix my phone and girl was very helpful and knowledgeable.
Nina is amazing! Store is good. Nina is the best the store has to offer.
Jonathan is a great salesman. So great I am going back for another phone
James and Gio were outstanding! Great management team at the manor road store.
Fatah was a pleasure to do business with. So helpful and very patient. Very polite and courteous.
So pleased with the service! Isa was wonderful to work with!
Great service. Friendly helpful staff. Highly recommend.
These guys are very helpful mad cool n Im extremely happy with the new Device
The best satisfaction very good service I was being treated by that Leon number #1
Wethankyou for your excellent service .Nina and James were very patient in responding to our many questions . We appreciate their professional expertise
Marina was such a great help! Went above and beyond and made my experience pleasurable.
I love this store. Been going to it for a few months. The manager Gio is very helpful. All tens.
I love this verizon store so much!!! Nina is so great and literally helps me with everything I need. Malik is cool too.
Great customer service - love the entire team always able to resolve all issues and provide best deals
Stay away from this place! Nasty service with horrendous bait & switch tactics. I wonder how Verizon allows this store to bear their name.
Im a frequent customer to Verizon and chase in this plaza. This is my favorite verizon store on the island. James is my goto guy. Cellphone master. Real patience. Old man in young man body..
Hey if you want great service with a smile you need to visit the Verizon store on manor rd
Byron went way beyond the call of duty. Very pleased and would recommend to friends and family.
I visited the SI location and very serviced by a really information sales man by the name of Tra. I will be back to this store just for the service. As I already love Verizon this visit made it even better, thanks Tra :)
They were very helpful very pleasant I give them a 10+
Gio and James gave me a free Jetpack and also lowered my bill. These guys look out for you always. If theres any way they can save you money, they will do it. Amazing service always.
Went to the Verizon store on Hylan Blvd in Staten Island, complete waste of time. When i googled VerizonStores on Staten Island and saw the one at 758 Manor RD. What a difference, they were so helpful help me with my bill and got me into a new plan to save money and more features. This is the place to go for Verizon services.
My experience with Byron at the Verizon store on manor road in Staten Island was phenomenal and I would recommend them to anyone!!!
Attique, Malik and James were exceptional at selling your product. They answered all my inquiries with patience and were quite thorough.
Brianna gave me excellent service
The team was very informative in schooling me on my previous apps.
This is to inform you that I purchased a new mobile phone today. I was very reluctant to stay with verizon wireless because of the store i normally use. I chose to go to a new store near my home at 758 Manor Rd. To my pleasant surprise I was so very delighted with the fast and excellent service. My specialist was Farah and was also helped by Malik.Thank youTeresa L Pelosi
Awesome experience. Shak and staff are the best. Will recommend ppl
Farah was an excellent support . She knows the product and truly understands how to treat customers.
The best experince with a verizon store. The customer service was beyond outstanding. My family 100% satisfied with time spent reviewing acct and all options. Thank uou Nina..your expertise advice and patience so appreciated!
Marina and Gio were a pleasure! James fixed my phoneso email problem. Amazing team. Go and see them!
They always have what you need. See Gio or Mark or marina
Outstanding store, outstanding people, outstanding service! Wow, wow, and wow. Gio was an absolute pleasure who got me a free S7 Galaxy after I bought one. Thank you Gio.
Gio is the absolute best verizon store manger ive ever worked with. He lowered my bill and gave a free tablet for my kids. I will be sending everyone I know to this store. Couldnt be happier. All 10s!!!
Gio got me in and out quick. Great sales rep and store.
Gio and James were amazing. Job well done to the Manor road Verizon store.
Farah and James provided me with excellent service far exceeding expectations.
Sales rep Farah is adorable and efficient and I expect to stop in weekly.
Excellent experience! The team took alot of time explaining all the options I had when choosing a new phone, helped me set it up and set up all rebates, discounts and credits available. They helped me the next day and helped me setup some things I couldnt figure out. They also remembered my name when I walked through the door. Great customer service, product availability and it was a pleasure working with Attique, Malik, Nina and James.
The service is excellent and the 3 workers here today are great
Gio was awesome. Go see him. 100%
Gio the store manager and Mert was the best sales rep Ive had in years. So happy to be done with TMobile and joining Verizon. Amazing deal with a $100 iPad. Wow. I will be returning. Great and friendly people to work with!
I was really screwed bc i was nowhere close for an update on my phone and I didnt order insurance last time I purchased my iPhone. I ran into this Verizon store panicked with my broken phone ( blurred picture bc water seeped in somehow ) I had urgent work Info I needed to access. I thought for sure I would be taken advantage of bc I asked for urgent repair. The salesperson ( Nina) calmly got me out quickly and found a way to save me big! These peeps want to help you get the best for your best for your money. Had to post! Thanks Nina!
Excellent service Monica great manager/salesperson.
Great experience will be back. Super helpful
Very knowledgeable, helpful, and quick. They made getting a new phone a breeze!
Definitely coming back here staff has been really helpful
Im here all the time and these guys are always helpful
Gio is amazing. Great deal as always
Excellent service. Very helpful and knowledgeable.
Great customer service! Fast and efficient
Gio was the best sales rep ever. Very happy
Gio and Jill were great. Highly recommended store!!! :)
Gio got me a tablet for just 30 cents a day. I love this store!
Farah helped me with my tablet. She is also awesome.
Byron and James were both such a great help! If anyone needs any help with anything they are the guys to go to !!
Farah was terrific! She helped above and beyond anyone could have!
Nina,james, malik, excellent service and patience always. I live near by so I can always show up for them to help with anything I need.
I had a problem with my phone but the people in verizon helped me out automaticly. They were really nice Im going back there for anything
Very happy with this store,all employee where very helpfull.
Gio was the best. Go and see him!
Love my new LG g2 amazing Staff
Great store and very helpful and knowledgeable staff.
This location is great marina was amazing. Thank you
☺fara shak James excellent help
Fara of the Manor road store was very helpful courteous and friendly. I found my new Verizon store
Good ppl malik makes it happen
Love my new phone÷!! Mail is awesome
Very helpful in the store, each staff member was great.
Gio and the manor road store are amazing!
Tray was incredibly helpful and so nice.
Gio gave me a great deal on a new phone.
Same ppl as queens super helpful
Seriously the best customer service. Marina was a pleasure . Thank you for my s7 !
She was very helpful kind and polite very knowledgeable
Very fine service. Thanks
It was really greatThe guys was really honest and helpful
Gio was great. I love this store.
Nina, Shak, Malik. All great service.
It was great experience customs service was awesome
Great experience will definitely be back for more
Worst Verizon store I ever stepped into. Very pushy and unprofessional.
Monica was very professional thorough and informative.
I have wonderful experience! I will tell people to come here for service!
EXCELLENT. Very helpful, professional, and patient!
We live by the store on bement Avenue but come here instead. Way more helpful.
Leon and lee at Verizon helped me out unbelievably got me a new phone and lowered my monthly bill everything and more that i wanted cant say thank you enough highly recommend going into the Verizon at 758 manor road in Staten island and asking for either of their help.
Quick service. Excellent customer service!!
Great experience, Monica is very help ful
Went in with phone troubles, everything was cleared up and I learned a couple of new things about my iPhone, nice and thorough customer service
Farah is the best (AMAZING)
Very friendly reps, Bria explained everything to me!
Great experience, love my new s5!!!
Good ppl always help
Staff is very kind and helpful!
Farah was very polite and helpful
Great service, & great discounts!
Service was great friendly and efficient
Marina and Gio was lit.
Nina was fabulous and amazing!
Gio is the best sales person!!
Excellent!! The staff were so helpful!!!
NINA WAS WONDERFUL!
Total reviews rating 4.8
199 Reviews for Verizon Authorized Retailer, Best Wireless 2023:
Review №1
2022-05-11I found myself in a very frustrated position with Verizon. I added a line to my account, and bought a new phone for that account on May 5th. I made this change and purchase via phone. Unfortunately after 10 days and numerous calls to Verizon, I still hadnt received the phone. I did get information that this store did, in fact have the phone in stock.. I went to the store, and thank God I did. Both Ashley Perez and Gerard Scully were phenomenal. Not only did they correct all the mistakes all the other associates made, but Gerard left the store in order to pick up another phone in another Verizon store. Not only did they correct the order, but I bought a second phone in addition to the original phone. They were both so incredibly patient.. I was amazed. I have been a Verizon customer for a long time, and have dealt with a lot of stores, but I highly recommend this location by far.
Review №2
2022-05-12My wife and I visited this store, because my wife was extremely frustrated dealing with Verizon via phone. We have been long time Verizon customers for both phones and wifi service. She added a line to our account, and bought a new phone for that line on 5/5. We were happy with the deal as it was described to us. We were told we would have the phone within 2 days. When we didnt receive it, my wife called to see what was going on. She thought it was corrected. We waited two more days, and received an email saying the order was not complete, and she needed to accept the terms and conditions. She had a problem doing it, and called customer service again. She re-did everything and we thought everything was taken care of. By 5/10, she received another email saying the order was still not complete. By this time she had spoken to 8 different people over 3 days. We were ready to give up our account. We then walked into this store, where we met and worked with both Ashley Perez and Gerard Scully. They were so helpful, we actually decided to not cancel our service. First of all, we learned that the deal we were given was for my wifes line and not the new one. We felt that we were lied to. In the end, we were treated like royalty at this store. We ended up not only upgrading my wifes phone, but buying an additional phone for the new line we added. While Ashley patiently set my wifes phone up, including moving all her info over, Gerardleft the store to pick up the second device. We have NEVER gotten such incredible service at any other location on Staten Island. I highly recommend that if you have a problem with Verizon, or if you need to buy or upgrade your phone, go to this location. Their customer service is outstanding.
Review №3
2022-03-03Leon is the manger at this Version store. Supper helpful, and very friendly. A+ customer service. He took care of my phone issue and solved my phone problem. Very clean and friendly environment. Best customer support ever. 👍🙂
Review №4
2022-04-05Leon was extremely helpful and patient and helped me through the process of getting my new phone! Thanks again!
Review №5
2022-02-10Leon was awesome. He gave me professional service and fixed my Verizon problem within minutes! I strongly recommend him for any Verizon issues!
Review №6
2022-02-10Leon was helpful, attentive and patient with me during the whole process of purchasing a new phone and transferring all the data from my old one. I would rate his service very highly.
Review №7
2022-04-06Great customer service! Very knowledgeable and friendly
Review №8
2020-09-13Excellent customer service by a young man name Isa he did the right thing by me got me the exact plan And phone to fit my needs... also helped me with work through a little malfunction with apple better then apple could have done for me he made it a very smooth process.... very knowledgeable and informative I will be recommending Verizon and that particular store because of Isa he should be a manager!!!!
Review №9
2020-10-19My experience with Brianna at the Verizon store was something unforgettable. This is the first time I am always happy everytime I come into the store. Brianna knows what she is doing and is very fast. Very knowledgeable with the devices. I always leave with a smile. I will definitely recommend her to my peers.
Review №10
2020-06-26Probably the best experience I’ve ever had at a Verizon store. I upgraded my phone to an iPhone after spending over a decade with a Samsung and I had everything explained to me thoroughly and set up perfectly. I was helped out by Sam, and he was amazing. Kind, incredibly eager to help, and the type of employee who truly looks out for the customer. Will be making this my home store!