Kerbside pickup
Yes
Verizon Authorized Retailer - Cellular Sales in Brewster
Categories
Location on the map
Brewster, Putnam County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 845-302-2494
Site: https://www.cellularsales.com/st...
Site: https://www.cellularsales.com/st...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:11AM–7PM
Comments (162)
Cindy helped me purchase a Galaxy S10+. She was an absolute pleasure to deal with. I originally came in to pay a bill and was pleasantly surprised that Cindy not only went out of her way to explain how I could save $50 a month on my bill but also upgrade to one of the latest phones. Even my grandson was impressed when I came home and not only showed him my cool new phone, but also my new snap chat filters thanks to Cindy going out of her way to show me how to use the phone and download applications. CINDY CURRAN IS THE BEST!!!!!
Yo yo yo this is Tony Maggs! Cindy C is the best ever! She went above and beyond answering all my questions and I walked away with a smile on my face and felt like I made a new friend for life. I wont trust anyone else with my phone or account after the impeccable service I received here especially after a bad experience at another Verizon store beforehand that left me contemplating a potential switch to Sprint. I also have several friends and family members that I will be referring to Cindy. She not only saved me money on my bill, but also showed me some awesome accessories for my phone!! I would highly recommend her and hope you realize how lucky you are to have such an absolutely outstanding employee working there!!!
Cindy was great! She was extremely helpful and kind during my experience at this location. Store was neat and orderly. All staff were willing to help with my transaction. Another gentleman who was working even stopped what he was doing to help me find a phone case. Will DEFINITELY recommend to everyone I know.
I was having difficulty downloading photos from my phone. I called this store in the morning and Cindy very patiently explained the procedure to me. Unfortunately, I am an electronic dinosaur so Cindy suggested I stop by the store in the afternoon and she would SHOW me.When I got there, Cindy - who is Ms. Cindy Curran, the store manager - was assisting another customer. She greeted me and offered me seat while she finished with the other customer.I have shopped in this store many times and, as usual, it was neat, well organized, pleasant temperature, nice lighting - a GOOD feeling.The most significant part of todays visit, which I hope will get channelled up to management and out to other customers is how professionally Ms. Curran dealt with this other customer. I will give benefit of doubt and say this person was probably having a bad day, but there is absolutely NO excuse for the rude, combative attitude and behavior that was directed at the store managerI heard only snatches of what this person was saying to Cindy but it involved returning merchandise that apparently was purchased at another location without complete paperwork to show the sales tax and method of payment. I heard nothing Ms. Curran said because she didnt raise her voice and maintained a pleasant attitude and smile.One of my biggest pet peeves is people who cause scenes in public and keep trying to engage the employee in an argument - and then often report the employee in the hope of getting something free from the merchant.To her credit, not only did Ms. Curran maintain her cool, but when that individual completed their business and left Cindy came over to me simply said Im sorry for the delay. Lets see whats going on with your phone.I feel comfortable doing business with companies whose managers are obviously well trained and professional. Its indicative of good training and integrity. Verizon has a valuable asset in Ms. Cindy Curran.P/S: Cindy showed me how to access my pictures and how to set up my home printer so I.dont have to go to the drugstore toake hard copies.
I was driving in Brewster when my phone suddenly shut down and wouldnt power back on. Frantic since I was waiting for an extremely important call from my wifes doctor since she was in the hospital, I pulled into a Verizon store and thats where I met Cindy who not only greeted me but opened the door for me. I was very honest with her and told her that I was not a Verizon Customer and explained my situation to her, I really expected her to tell me to leave but instead she told me Lets not be concerned with that right now, lets get your phone working. I was so awed by the care and compassion she gave to me.She somehow got the phone to work again, I asked her what I owed her for her services and she looked at me and said absolutely nothing, just go be with your wife. I immediately made a promise to her that as soon as things calm down I will be switching my phones over to Verizon. I will not only give my business to Cindy, but I will make sure I tell everyone I know to go see her as well. I dont think there are too many people in this day and age that go over and beyond with customer service. God Bless you Cindy and Thank you, I will never forget this wonderful service you gave me! Thank you Verizon for hiring such a wonderful caring person!
Went in to Verizon spontaneously to see if I was eligible for an upgrade and was greeted by Mickie. Super friendly, very patient and NOT pushy. I was having issues with my credit card, so his manager Cindy came over to punch the numbers in manually. Both were great and I love my new iPhone
Cindy was EXTREMELY helpful, amazing and friendly staff. Whoever gave the bad review is flat out wrong. Came in a few times, each time had different staff helping us, all were helpful, caring, funny, and just all around great people to deal with. Gave us a great deal on brand new phones. Quick and easy! Must stress, extremely helpful!!
I recently went to the Verizon store in Brewster, NY. The Manager, Cindy Curran, was one of the best Customer Service persons I have ever had to work with. My problem with setting up a new phone with the Verizon Smart Tracker was a difficult one for me, but Cindy spent a lot of time under difficult circumstances and got the job done. She truly went beyond her normal job to help me out. She was personable and knowledgeable. You’re lucky to have her on your Verizon team.
My husband and I made the decision to switch back to Verizon. While was in Brewster, my husband spoke with Cindy Curran and was impressed with her knowledge and experience. We live out of state and both drove back to speak with her further. She took the time to listen to our needs and wants, explained the different devices, offered suggestions, and recommended a plan that works best for our family. Her vast knowledge and experience is apparrent. She walked us through the whole process, and thoroughly answered all our questions and concerns. She was warm and welcoming. We felt at ease and are confident we have the right devices and plan for our familys needs.
I was passing by this Verizon store as I was going shopping to the Acme store. I decided to run in to ask a couple of questions about my phone. I was immediately greeted by Cindy and she invited me to sit at her desk while she explained so much to me in a way that even I who is far from tech savvy was able to understand it. She did not make me feel stupid like so many other places have made me feel prior, rather she made me feel like I can do things that I thought were way beyond my reach. Cindy has a great sense of humor and immediately I felt like I knew her forever. The store was immaculate and I was able to look at many other phones ,she wrote down all my options and helped me understand my plan as well. I have one more payment on my phone and I will be purchasing a new phone and a safety device that Cindy explained to me called a hum. I cant say enough and thank Cindy enough for the superb customer service I received. I will spread the word because I highly recommend everyone to shop in this Brewster location!
My husband and I decided to stop by the Verizon in Brewster. We were greeted by Cindy and she was just awesome. She explained everything we needed to know about the new phones we purchased. She did such a wonderful job setting them up for us, answered all our questions. I would recommend her to everyone.
If you want great service I would highly recommend going to this location! Cindy Curran went over and beyond to help me retrieve some photos of my late wife. I had been to multiple stores and no one was able to find these photos that I accidentally deleted. Someone referred me to Cindy and told me she was the only person who was able to retrieve her photos. although I went to her so upset she took the time to calm me down and then asked me lots of questions about what I was doing on the phone when I deleted them, still I do not understand what I said that triggered her to immediately go somewhere on my phone and magically find my photos. I felt like I had a new best friend and a new lease on life! Cindy you will never know what you did for me and how much I appreciate you! Thank you Verizon for hiring this amazing person!
Been a customer of Cindy’s for a year now. Always a pleasure to work with. Definitely the most knowledgeable employee I have ever dealt with in a Verizon store. Cindy has been very helpful in solving issues I have had with my phone. If visiting this location I highly recommend asking for Cindy.
I stopped in last week to the Verizon in Brewster and was greeted by cindy. I had the best experience I have ever encountered. Cindy analyzed my bill saved me money and called me the next day to see how everything was. Told me about a promo and I can in and purchased my new phone. Fantastic service. Never been treated so well anywhere.
Cindy was amazing. She walked me through the entire process with patience and humor. When I needed to leave to pick up my grandson and his friend she continued to work on my new phone and it was ready for me when I returned. I will gladly continue to work with Cindy and Verizon
Wanted to acknowledge T.J. Tuttle for his excellent service yesterday at the Verizon - Yorktown Heights location. In spite of system issues, he patiently assisted us in upgrading (4) phones. After a number of hours and perserverance, he got us on new devices and plans that fit our family. Excellent work!!!
I purchased a phone back in May from Cindy and have been completely satisfied with the service. The store has been so much nicer since Cindy came here. I have recommended her to many people and everyone has been thrilled. Thank you for having her at this location. I will continue to shop here because of her.
I went in to see about changing my service and the manager, Cindy Curran, was extremely helpful in explaining all the benefits of staying with Verizon. She had the patience to explain different ways to use my phone, something Im sure I would not get with other companies. I will definitely stay with Verizon as long as Cindy is there and I will refer her to all the people I know.
Cindy was very helpful. My daughter got a new phone and she sat with us and set it all up. She explained how the phone works and showed her how to use it. Exceptional customer service. Will always come here for my phones.
Look no further than this location for all your verizon needs. Cindy Curran was an absolute pleasure to work with when I purchased an Apple Watch a few months back, that I didn’t think twice to go back to her when my phone was acting up.. super friendly, knowledgeable and extremely patient.. I will never go back to a corporate store as long as she is here!! Thank you Cindy for making a typically stressful process so easy and painless!
I met cindy in Brewster over 6 months ago and switched my carrier because of her. I have been coming here and she is extremely accommodating and always helps me with all my needs. I have recommended her to many people and everyone feels the same way. Go to cindy for all your phone needs I promise you will be happy.
Cindy was very helpful with my purchasing my new phone. She knew the product inside and out and gave me all the information I needed to use the product. I had a very smooth transition from my old phone to my new one. Thanks
Cindy was very helpful and knowledgeable. I was very satisfied with helping me thru the whole process of the new phone. The best of all I have all my pictures, which meant so much to me. She was a pleasure.
Cindy Curran was great! I could not have asked for more excellent service. I came in needing a phone for my kid and left paying less on my bill. You can’t ask for better service. If you are in the Brewster come here for toe ver served with excellence.
I had the pleasure of meeting with Omar vines and Cindy Curran last week, and my experience was phenomenal. They we’re both enthusiastic, and greeted me with such joy! I can’t wait to make my way back there!!!
I just had the best Verizon experience of my life! I absolutely hate going into phone service stores (for obvious reasons). I went in to buy airpods and walked out with airpods, a new phone and a new contract plan. Wonder women, I mean Cindy, is an excellent leader of her team and really empressed us. Thank you for such a painless and dare I say enjoyable experience. Verizon is lucky to have you, and so are we.
Cindy Curran generously and ably serves me and my wife, having sold us a cell and tablet almost a year ago. Shes knowledgeable, trustworthy and shares her well-honed sense of humor . Those are the qualities my wife and I seek in a tech support person .Cindy now manages and trains new employees at her own Verizon location in Brewster -- a very friendly, spacious atmosphere .--- John Cheeseman
Hey! I just now upgraded my phone and tablet at the Verizon in Brewster with this lovely guy named Tom swan. He spent so much time with me and explained everything so perfectly! He even let me bring my dog in. I would highly recommend this location and this salesman to be patient and kind and courteous. I cant wait to go home and start using my new devices! Thank you for having such a lovely store and lovely employees. Irene Howard, very satisfied customer. PS I might add that this is the first time I have gotten a phone myself. My husband is usually in charge of this, and he has down south in Florida at the present time. Tom was so patient and such a big help to me. It was a very stress-free operation
Cindy at this store is wonderful! She has endless patience whenever I have a question about my new (and first ever) smartphone. In addition, the store is immaculately kept and they have quite a lot of phones you can choose from. I highly recommend this store and I am very happy with Cindys customer service--she is very respectful of all customers even if they are not familiar with smartphones. A great store!
Cindy and Omar have been so helpful to me over the last 6 months. My Motorola Android was a piece of junk . Cindy had to replace the Sim card once and it continued to have problems. Today Cindy and Omar replaced my phone and transferred all of my data to my Nokia. I couldnt have gotten better service. Thank you seems inadequate in light of everything Cindy has done for me Gratefully,. Challen Armstrong
I went to the verizon store in Brewster where I was helped by a excellent sales rep named Cindy Curran. I was inquiring about a new phone but was very confused about what to get. I was so impressed that Cindy did not immediately just try to sell me any phone but rather asked me all sorts of questions to make sure she could sell me a phone that could meet all my needs. I have been in many other stores including other verizon stores and always felt that they just wanted to sell me a phone and get me out the door as fast as possible, but Cindy really took the time because she wanted to make sure I understood everything. Also the store was immaculateculate. I will surely keep returning to this store and making sure I reccommend the store and Cindy to everyone I know. Thank you Cindy for such a pleasant experience!
Customer care was phenomenal. Ivo-Roy Brown was very helpful with providing me with all the information that I needed. He made the process so much better as he was very accommodating and professional. We need more representatives like him. Excellent experience!!!
Luckily Cindy, Josh, and TJ all assisted my boyfriend and I. They all deserve five stars. We enjoyed our time at Verizon. I found a new phone and all of the accesorcies I needed. I was able to trade in my old phone as well. They were very personable and helpful with all of my questions. I recommend this Verizon! Thank you again for your help Cindy, Josh, and TJ! Have a great day.
Cindy Curran was by far the most helpful associate I have ever had the pleasure of working with. Her level of knowledge and professionalism about the products and services is unmatched!!
Cindy is the best of the best. Knowledge, sense of humor, kindness and a great Teacher, she lets you feel free to ask questions. AND, she dosent rush you. Verizon is fortunate to have her. Wishing her all the best in the new location.
Cindy was awesome. She was patient and helped in an expedited efficient way. Definitely coming back when I upgrade. Loved her!
She was patient and extremely knowledgeable and couldnt have been more helpful. I felt completely assisted with Cindys guidance and she was also very encouraging and understanding with my need for help
Cindy was great she was very helpfull I went in to check plan and updated two phones. She set up my phones and was extremely knowledgeable. Thank you for hiring a great representative.
I loved it am. a new customer fresh out of high school and needed a place to start so came to Verizon and thats where i met cindy Curran great lady helped figure out how I need to build my credit and how to find the right plan also started me with a nice galaxy Tab a amazing I dont know what I would do if I didnt meet cindy thank u Verizon for hiring her and thank you cindy Curran for being a great employee.
I had the pleasure of doing business with Mr. Ivory Brown earlier today. He is very nice and honest. MrBrown is one of if not the nicest Verizon Rep that we ever dealt with. I highly recommend MrBrown if you are interested in getting a Verizon phone.
I must commend Cindy Curran on her knowledge and professionalism with cell phones. We purchased two phones in January and she couldn’t have been more helpful and kind. Kudos to Cindy!
Cindy curran spent hours with me teaching me how tot operate met new phone. She is very patiënt and had a wealth of knowledge. What a wonderful Asser tot Verizon.
Mr Roy Brown was extremely pleasant, patient and kind while assisting me with the purchase and transfer of information of the phone. I would like to continue to consult with him for the duration of my verizon membership and would recommend him for others any time.
Upgraded 4 iPhones and Cindy was the best! She was wonderful!
I went to the store in a panic because my well-used 5S phone died on me. I knew it was time to get a new phone. I was interested in the iPhone X.Thomas Swan was most helpful. He had an excellent knowledge of the phone I was interested in purchasing. His customer service was excellent, and I would certainly recommend my friends asking to work with him.
I had Cindy as my sales person. She is PHENOMINAL. So knowledgeable and very helpful. Ive had to go back a few times with questions and she is so welcoming.
Walked in and was greeted by Cindy (manager) and was quickly assisted with an issue on my account. Very courteous and very thorough. This is what service is and sets a great example for others to follow.
Ivoroy Brown was extremely helpful with assisting my wife and myself in acquiring new Google Pixel phones. He was very thorough in explaining various options in data plans. He had spent considerable time addressing our needs, got our phones up and running, and answered all our questions.
Roy was very kind and helpful to me who upgraded from a flip phone. I felt very lost when I came into the store but am leaving feeling confident. Many thanks Jane jackson
Cindy was super helpful and helped me find the best phone and deal for my needs. She also set everything up for me which is why it still pays to go to see a real live person!
Cindy. Curran. Helped me this morning . Appsalutely wonderful person. I needed help and she was there Im very grateful shes very professional took care of my problem cant thank her enough thank you Cindy Curran
Like to say ty to cindy who was very helpful to me I was in a hurry and she was able to help me get the merchandise I needed and help me set it up. Great Customer Service thanks again Cindy I will differently use this store again for my phone needs. Great Job Cindy👍👍
They helped me pay my bill, delete emails, update data plan. Cindy and David were excellent. This is why I stay with Verizon for almost 20 years!!!!
Cindy has been most helpful. I am a complete idiot. This is my first smart phone. I would totally recommended her. Give her a raise!!!
Worked with Cindy on new phone. She was terrific. Solved all my problems.Mike c was extremely helpful today. Solved all my problems. Great personally.
Cindy Curran helped me with a purchase of a tabley. She was very engaging and so helpful . If you need help with your devices by all means ask for Cindy at the Brewster location.
Beware, Employee Ivo-Roy Brown totally scammed my girlfriends daughter. Her iPhone 6 had an issue. She needed to get it repaired or replaced. This worker lied and said she could swap out her old 6s for a iPhone 8 plus because of a deal with Apple. He stated because of the problems that Apple admitted with the iPhone 6 series basically she would get a new upgraded Apple phone if she paid off the balance on the iPhone 6 which was $135. When she was presented with the paperwork that contracted her to buy the iPhone 8 plus she said wait this says I am buying the phone and he said DONT WORRY ABOUT IT. Once Apple receives your old iPhone 6 they will adjust the bill and it will show that you have no balance for the iPhone 8. She didnt even want the iPhone 8 plus she wanted a regular iPhone 7 but he said it is the only phone we have in stock. Since it was supposed to be a phone for phone trade she accepted the 8 plus. He said she would only see a small increase in the monthly insurance costs. When my girlfriend got her monthly statement 27 days later surprised the cost for iPhone 8 plus was charged $810 dollars in 24 monthly installments she called the store and got the phone number for the the manager. My girlfriend called the manager and he said OH No I was sitting next to your daughter and the worker the whole time the worker never said that The worker has been with Verizon for 12 years he would never do that and your daughter didnt understand and also your daughter said you (her mother) was annoying. My girlfriend explained in detail all the misleading/lying information the worker said to her daughter. The manager said no I heard it all She then said wait are you the person who sold her the phone and he paused and then said yes. He lied again the entire 18 minutes on the phone saying he was sitting next to the worker and heard the transaction. I dont know how this store got so many good reviews but I can guess! Now my girlfriend is stuck paying full price for an iPhone 8 plus because of this lying and manipulative worker. Please BEWARE and do not sign anything even if you are told it will be reversed when Verizon receives the old iPhone 6 phone. We are stuck but maybe this will help somebody else.
Super helpful in person experience. I could not have gotten the same results online. Its well worth the drive to the store to use the experience of someone totally versed in the system thats very willing to help.
Was häving trouble with my phone and decided to stop in the brewster Verizon store and was helped by Cindy Curran who happened to have been the store manager. I was so impressed by her knoweledge and patience in explaining my problem I would definetly go back to this store for all my needs and highly recommend Cindy.
The absolute worst in customer service. They flat out lie to you, mislead you, and will hang up on you and then keep hanging up on you when you call back staying it was a phone malfunction . However when I called back on another phone was able to get thru. They were instructed by the corporate escalation team to phone me. Cindy and Felix were both told by corporate to call me. They did not .
Cindy is very patient, knowledgeable, and most helpful. We couldnt have done this without her. She is an asset to your company.
Visited the store to pick up a new phone and was helped by Tommy. He was incredibly helpful with the process, friendly and knowledgable. The phone works great and he even helped place the screen protector flawlessly. The store itself was clean and very well organized.
Cindy Curran not only helpful to a very stressed person but knows Her Stuff about every service. Go there for all Verizon assistance or suffer less quality customer care. Believe it!!!
Darrius was very helpful, knowledgeable and friendly. He put my father at ease while buying his first smart phone. Thank you!
Cindy was excellent at getting me set up with my new iPhone XR and transferring all of my info from my old phone. I highly recommend this location and ask for Cindy!
Roy was extremely helpful, patient & personable. He made our Verizon experience quite enjoyable. A valuable asset to Verizons team!
Classic bait and switch on price...said SE costs $400 to start and then when we again said we did not want a payment plan, the price jumped to $550. Total BS and wasted 2 hours at this store
Cindy was so helpful and patient as well as efficient. It was a pleasure to learn from her great teacher..
Mr. Tom Swan was very helpful on my phone purchase. I would definitely recommend friends and family to see Mr. Swan for their cellular needs. He made the the whole process very easy.
Best experience in a Verizon store, Cindy store manager was the best,explained my new phone in detail and I had many questions, would highly recommend this store and Cindy.☆☆☆☆. Thank you,
Cindy has vast experience. She is thorough, patient and answers all questions. Her customer service is excellent.
Cindy was very helpful and helped set up my phone. Came back and she helped find some bad apps that were installed and messing up the phone. Couldnt be happier. Thank you cindy
Eric was the best sales person at Verizon. I came in looking for a phone that was affordable and he was able to find a phone that met my needs and was affordable. Thank you for your help the best shopping experience!
I went into the store to get find out about plans and pricing. Ivo-Roy was there and answered all my questions. He is great guy and very knowledgeable about the products and services that Verizon offers.
Great experience, very helpful....Cindy greeted me with a smile and no wait. I was shown the entire line of phones and answered all my questions and concerns. I would highly rec Verizon to all.
CINDY is amazing! She explains things thoroughly and is very patient. I will continue doing business with her!
Cindy gave me Excellent service. Extremely satisfied. I will return. I hope all your employees are like cindy.
Roy was absolutely amazing! Patient, kind and truly the best verizon representative I have ever worked with. Go see him!
I had the pleasure of working with Roy today and he was very helpful with deciding on which phone to choose. The set up was quick and easy, thank you so much!!
I went into Brewster store Cindy was great to help me on the broken phone and the new trainee Kayla Omar was wonderful ty for there caring t thats the reason I always come here.
Cindy was very helpful when I stopped in with a friend to get a smartphone. The store is immaculate and I highly recommend this Verizon store!
Cindy Curran very helpful and very informative. Much appreciated explained everything in detail. Definitely will continue to come here because of Cindy thank you!
Cindy Curran was so helpful and she even stayed 2 hours on her own time to make sure my new phone was completely set up as well as instructed me on how to use it. DJ
Cindy is amazing! Caring, smart .... understood our needs and offered perfect solutions. Just great!
Wonderful personable staff member Roy was very patient in reorganizing our family plan. I highly recommend this Verizon store site in Brewster.
Roy was a wonderful, knowledge able and very helpful Verizon representative. I will recommend him at Verizon yo all of my friends.
Shane was absolutely the best. He was able to figure out vm using Google voice, when everyone else was stumped, and even talked me into buying a tablet.
Great service and a very friendly staff, I would highly recommend this Verizon.Cindy Curran. She was very helpful and knowledgeable about all aspects of the phone.
Excellent serviceAnswered all questions very patientlyVery knowledgeableSpent an incredible amount of timeCindy was the person who helped me throughoutAnd she had also known the answers to numerous questions on previous visits and had been very helpful !!!!!
Excellent service today from Roy. He was very helpful and personable. Will definitely come back to do business with him again!
Had the pleasure of working with Roy in the Brewster store the best service i have had in my entire time with Verizon service, I will be send him lots of customer, thank you Roy customer for life
Cindy was Wonderful customer service. Very knowledgeable and patient.. Great personality.
Cindy helped me and was patient, kind, informative and had amazing customer service. Could not as for a better experience
Had an issue with my phone. Cindy took wonderful care of me. Service was excellent and friendly.
Cindy went above and beyond to make sure my all my technical problems were resolved! Highly recommend! EXCELLENT SERVICE
Roy is the best verizone guys ever make things so comfortable an easy for me, the best verizone service I have had in 3 years recommend everyone to shop in the Brewster store thanks Roy
3 new phones and a tablet merry Christmas. Cindy went above and beyond getting us set up. Now thats costumer service
They are soooo helpful, polite, and efficient! highly recommended.
Daniel & Cory were the best! Helpful and didnt try to upsell me at all! Will definitely be back.
Cindy was so helpful, informative, patient & knowledgeable. Shes the best!
Awesome service! Cindy helped us get set up when starting new service- very efficient and thorough!
Okay very patient and help me with a lot with the new phone and working out the problem with the old phone now I just want to say Cindy and it was a great experience.
Daeshaun Griffiths made switching to Verizon easy and effortless. He provided great service. I highly recommend him.
Amazing service,,Cindy is the only rep I will give my business to. Professional but treats everyone like family.
Saw Shane at the store he was so helpful with my purchase giving me the best price possible. I will definitely return
I went to this store after I received a call from Cindy to set up an appointment to go over my account Not only did Cindy save me money on my plan when I had no idea I was accruing overages every month, she put me on an unlimited plan and now I know exactly how much my bill will be every month she also set me up with a tablet that was only a $20 line charge every month and my bill is still lower I will always go to Cindy for all my needs in the future
HAPPY WITH THE SERVICE I RECIVED FROM THIS LOCATION. I WAS ELIGIBLE FOR AN UPGRADE AND HAD TO MAKE THE DECISION OF GOING FROM SAMSUNG TO IPHONE.I WENT INTO THE STORE AND WAS PROMPTLY GREETED BY STAFF. I WORKED WITH A REP BY THE NAME OF ROY WHO GAVE ME A HARVARD EDUCATION ON PRODUCTS AND SERVICES OFFRED BY BOTH VENDORS AND I MADE MY DECISON TO STAY WITH SAMSUNG ON THE SPOT.THE STORE IS CLEAN; HAS AN PLEASANT VIBE AND THE REPS ARE WELL EDUCATED WHEN IT COMES TO PRESENTING PRODUCTS OFFERED.GOING FORWARD, THIS WILL BE THE ONLY STORE I GO TO FOR SERVICE CONCERNS AND UPGRADES
Cindy is wonderful & very helpful with my phone that was flickering like disc ball. Very happy
Cindy Curran provided wonderful service. She was friendly and answered all my questions.
Very helpful and patient. Nice looking place. Lots of personalized attention. Good location at the end of i684
Cindy Curran helped me much with a phone that I had to program that Asurion was suppose to program for me. Thanks again
Cindy was a very good representative for you guys shes awesome
Was not happy with this place. Theyve no older phones to check out and a bit pompous ...
Very friendly and informative group at this location. It is a good access point for the behemoth Verizon Corp.
Much more efficient, knowledgeable and helpful than most of the Verizon owned stores I have been in.
Eric has been very helpful through the whole process of upgrading my phone, pleased with the whole experience
Cindy help me restore a mind lost Hawaii pictures in contacts awesome
Oscar was amazing in all that he taught me and how courteous he was. I wouldnt go to anyone else
Eric has way better service than Sprint. Good job!
Cindy Curran, the manager of this store, has the patience of an angel, not to mention excellent troubleshooting skills.
Extremely helpful staff. Saved me money on my monthly charges. Extremely satisfied.
Cindy was fabulous. Glad I went into store
Cindy and Daniel gave me a very good experience and they are professionals to work with
It was great it was clean it was easy very easy to do very efficient and Cindy was wonderful
Always avaible to help with any questions. Courteous and knowledgeable. Always a good experience.
Cindy is amazing . She saved my day.
You are better off going to the other Verizon in Brewster where the employees are friendlier and care more about their customers
Our experience today was incredibly wonderful! Roy was very helpful! 😀😀😀
Great took care of my needs
I had a very good young man help me today
Cindy is wonderful and helpful....Thank you so much!!!
Super helpful and knowledgeable great customer service highly recommended!
One word Eric!!!!! Simply the best, most informed and thoughtful salesman EVER!
Great customer service in the Brewster location. Thanks Roy for everything.
He was awesome ..explained things perfectly
Very helpful every step of the way. Couldnt be happier
I received excellent service at the Brewster location go tom!
Verizon is the worst. This company is highway robbery
The staff did a great job!
The best people kind, helpful and knowledgeable.
Highly recommended! Positive and friendly!
Cindy is the best!!
Very personable. Answered any and all questions.
I feels helped me greatly. WOULD haveOthers.
Excellent service and very helpful.
Excellent service! Thank you!
Always helpful
Great job by Roy
Service was helpful and fast
Chris was fantastic
Very knowledgeable...
I dont normally post negative reviews but it has bothered me for quite a while how terribly I was taken advantage of by the older woman that seemed to be in charge and the two employees she was training at the time (teaching them how to make you bend over all the while having great big smiles and happy voices). We purchased a phone for my father to add to the account and they asked if we wanted a screen protector and a case for the phone and I thought it would be a good idea since my father is older. They offered to put the screen saver on and the case which I thought was very nice, little did I know that when I went to pay the bill I paid dearly for the case and screen protector (which I assumed since we were in the store), I paid an activation fee AND a set up fee (charged me to put the screen protector and case on) which was pretty crafty on their part. The best part was that I also had to pay Verizon an activation fee for the phone as well. We were also talked into giving up my hot spot plan and to switch to a hot spot and to give up my data plan on my laptop. Well once the hotspot was activated, I also paid an activation fee to her store for the new hot spot, I am handed the bill and I have to pay $130 for the hot spot device plus a monthly fee. I was assured that with the change in plan and using the unlimited hot spot in place of my phone having unlimited hot spot and my surface having its own unlimited data card that I would save money and I could share with more users. Fast forward a few months and needing to put my hot spot to the test and use my hot spot for a weekend for multiple users, I find out that my unlimited hotspot only gets 15 mg of high speed internet and then it reduces to below a crawl until the new cycle and the crawl speed doesnt even run one device. I realize that I should have been more aware that I was getting hosed and asked more questions but this is to warn others to make sure you ask a lot of questions before agreeing to anything at that store. I called Verizon and complained and they said they cannot do anything about it and are aware that they are charging their own activation fees even though the should not - BUYER BEWARE and buyer be smart. I understand they need to sell things to make money but they were so nice and eager and helpful and helped themselves to my wallet and made me weary of smiling, nice people. Shame on me, but I am sure its shame on them because I bet I wasnt the first to get hosed and I bet I was not the last to get hosed.
Total reviews rating 4.6
162 Reviews for Verizon Authorized Retailer - Cellular Sales 2023:
Review №1
2022-08-14My husband and I went to the Verizon store in Brewster and found everything we needed with the help of Cindy. She was great!! So helpful and friendly, my whole family loves talking to her!
Review №2
2022-08-10I was there for a problem I had with online Verizon, went to the store and Raymond was an unbelievable super hero, not only he lifted me from a two days nightmare but also sat with me for 2 hours until he fixed my problem, I do recommend this Verizon store 100% , Raymond was beyond helpful. Thank you for your great costumer service.
Review №3
2022-07-25Deyzon is the best. He was extremely helpful and patient. Answered all of our questions. Great employee
Review №4
2021-04-23What an absolutely wonderful place to phone shop, or when your phone is not working properly. Ive known the manager, Cindy Curran, for well over 10 years, and trust me when I say she is a phone wiz! My husband and I feel so fortunate to know that we can count on Cindy 100% to assist us with any dilemma. And when your have an excellent manager, you have excellent workers. I recently purchased an LG Velvet, and love it. Check them out!!
Review №5
2021-08-12My husband came to this store yesterday, August 11. He was helped by “Cindy” because his phone microphone was not working . This phone was purchased at the store. Three hours later, he came home with a non-working cell number , and more importantly , all our business clients and myself worried because we cannot reach him. We spent half of this morning communicating with Verizon and apologizing to all our clients. Verizon just confirmed that “Cindy” had started a ticket which disconnected the number we are mainly using for all our business contacts and “applied” for 4 new numbers. This is not only incompetent, it is also quite suspicious. Beware! We always go to local stores as a business owner and a resident of the area. Please keep this honest review in mind. Good luck and hope you never go through the stress our family and business went through the last 24 hours.
Review №6
2022-07-08Xarah is very pleasant, solicitous, knowledgeable NOT PUSHY. thats very important. i cannot stand sales people who are too pushy.
Review №7
2022-06-16The woman i spoke to was insanely rude and uncaring. I had to travel 40 minutes away to a different Verizon store.
Review №8
2020-02-25I was at the store yesterday where I was purchasing a new phone for my upgrade/problems with my old one. Cindy Curran was the one who helped me, instantly greeting my Dad and I with a big friendly smile and seeing what she could do for us. She gave me all of the options and took the time to explain them very clearly. She was an absolute pleasure to deal with and this is my dads second time having her help. He says she was the only stress free time he has had, she makes it so easy! Thank you Cindy for all your help and taking the time to explain everything thoroughly with my dad and I, and for making sure we were extremely satisfied with our service/new phone! Highly recommend!!
Review №9
2021-04-14Extremely poor service. Getting a new phone took over 3 hrs.The associate who helped me was very pleasant. Unfortunately for me he was new and not well trained.I felt the team leader could have helped resolve my issues in a more timely manner. Instead she kept greeting and helping each new customer that came through the door.Very unsatisfied with the experience.BTW, they upcharge the phones from what you pay if getting direct from Verizon.
Review №10
2019-09-27I first want to say the sales people, Cindy Curran and Omar Vines, are terrific. Their patience with us was wonderful. They took their time to explain our new phones and helped us set up everything. They made us feel comfortable and welcome. They have a very good rapport with people and I would not hesitate to come back to deal with them if I needed anything else from Verizon. I give them 5 stars (10 if I could).