Kerbside pickup
Yes
Verizon Authorized Retailer - TCC in East Meadow
Categories
Location on the map
East Meadow, Nassau County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 516-794-5350
Site: https://locations.tccrocks.com/n...
Site: https://locations.tccrocks.com/n...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–6PM
Verizon Authorized Retailer - TCC in other cities:
Comments (94)
Harris was such an amazing person to deal with. Very helpful and communicative. Such a pleasant young man. He offers excellent customer service.
Harry was excellent. Getting a phone these days takes as long as buying a new car. Harry filled the time with interesting conversation. I recommend him to anyone buying a new phone.
Navi upgraded my phone from 10XR to an iPhone 13 and was very Knowledgeable and very helpful. Explained everything step-by-step and even gave me some discounts on things. I wouldn’t go anywhere else.
Excellent! Customer service is stellar! Very friendly and knowledgeable employees, we were given attention to our questions and also offered technical support we highly recommend this Verizon authorized dealer to others 👍👍
Navi was excellent in providing us with our new phones and ways to get the best discounts to our account. He is a very knowledgeable man!!
Harry is an amazing Verizon employee. We have known him for some years now and his customer service is outstanding.
I found Harry to be very courteous and kind. Gave you his full-time and explained everything in detail.He is a total asset to Verizon
This place is exceptional the service is great and they will do whatever they can for you. Ive bought multiple phones from the store and I plan on going back.
Gagan was wonderful, he explained and helped us get the best service from Verizon that worked with our family.
Harry Sing was knowledgeable and courteous while he upgraded my phone and paired my watch to the phone.
Navi went above and beyond. Super super helpful. Best Verizon store customer service I’ve experienced.
The seller listened to my needs and didnt try and upsell me. He gave me whatever discounts were available. Highly recommend!
I have been going to TCC Cellular in East Meadow for quite some time and I have always been provided with excellent customer service especially by Sham. He’s a nice young man with great personal skills and outstanding customer service. He is very knowledgeable and eager to provide the best deals that fit my needs. Very conscientious and honest. This is the place to get all your cellular phones and best deals.
Very helpful and nice staff name Harry, very patience and professional. Thanks to him :)
Henry was super knowledgeable and courteous through the whole thing, thanks Henry.
Harry was awesome. Made everything really easy. Thank you
Frankie at this store is amazing! Very friendly and knowledgeable. Took the extra time to help me with my phone. Great customer service! Highly recommend Frankie for all your Verizon needs!!!
One of the best verizon stores in the area. Loved their knowledge and how truthful they were, went to other stores in the past, all we got was run around and lies. Here in east meadow you will get right answers and actual facts, and also some good laughs. Navi took care of everything, bought a phone, tablet and ipad and he made everything look so easy and smooth. We will be back again for sure. Good luck
Shout out to Manny and Pete for making today’s visit to the Verizon store the easiest experience ever. From start to finish, everything was seamless. They were kind and courteous and made great conversation. Easily the best experience I’ve had with Verizon. I won’t go anywhere else for phone fixes or updates. :)
This store has great employees that are very helpful and explain every details. Navi is great and answered all of my questions on my new Iphone 12 and made the transition very easy. Highly recommend this location for anyone looking to switch over to Verizon and if you just need to upgrade your phone.
My friend always talks about this store and told me to go see Franck, and today I took her advice and went, and let me tell you I did not regret it all. Job well done. Franck was great with his charming smile. He helped me set up my new phone and my HUM a true gentlemen. I will be sending all my friends and family to him from now on. Goodbye Merrick and HELLO EAST MEADOW VERIZON!!!!
I came into the store not knowing much at all about my plan and my phone, and within 15 minutes Franck explain everything and even gave me a brand new phone. He was a complete gentlemen and very knowledgeable his work. I am sending my whole family to this store and to him. I love this store and will be back soon.
I am blown away to say the least. I have been a verizon customer for years and this is the first time that i have ever had such a great experience at a store. We came in because we had a problem on my wife phone and we dealt with a young man by the name of Franck, now this is a true professional at what he does. Not only did he fix my wife phone, but he also persuaded us to upgrading both of our phones and even gave us a tablet. Job well done by Franck, no complains at all. We will be sending our friends and family to this store.
These guys are the best!! I came in with a smashed phone as I had accidentally ran it over.. my contacts were gone, I run a business from my phone! My pictures were gone, documents.. you name it, it was gone! Like a Godsend I found Verizon in East Meadow on Hempstead Turnpike. Sam and Manny are the best!!! They got my phone replaced, contacts restored, all my pictures and documents.. I am completely satisfied and HIGHLY recommend this store if you need help with anything Verizon! Thanks Sam and Manny!
Walked to Verizon and met Moe I was down and depressed and had a really bad day where Moe found not only just patient with senior citizen and had passion and able to calm me down and depressed and helped me with my old phone. I had no plans on getting a new phone but Moe showed me that a new phone is important and I wish Verizon can hire more Moes. so they wont have any competition with other phone stores. I will bring my husband and sister to come in to change there phones. thank you so much MOE
We have made this our go-to store. No matter what the issue is, the reps are Always very helpful. We have dealt with Franck on numerous occasions & will continue to do so. He is knowledgeable, personable and always does all he can to resolve our issues.
I came to the store with a broken phone and freaking out that i lost all my information. Franck calm me down and help me out big time. He got me a new phone at a very low price and also took time out to not only set up my phone but also bring back my information that i taught i lost. This is a great store and I will come back with the rest of my family to do their upgrades. East Meadow Verizon Rocks!!!!
Today was a good day came to the East meadows store with my wife to see what is going on with our plan. We were greeted by a gentlemen name Franck who took great care of us. He got us two new phones and a tablet. He was a true gentlemen and so so polite. We love you Franck and thank you for taking care of us. We will see you soon.
Harry is so helpful and always so easy to work with.
Tesh was awesome! He stayed after hours and completed my transfer to my new phone and helped me figure out a better plan for not only me but my family as well. Highly recommend going to Tesh 😁
Wonderful experience! Frank found the deal that would work best for me when I added a new phone to my account. He also took the time to get money from a prepaid phone credited to the changes to my account.
Top notch customer service!!!! i came in today with a broken phone and was so worried that i lost everything on my phone. but Francky calm me down and took it step by step with. He got me a brand new phone, set it up and even recovered all my data from my broken phone. Thanks Franck you are the best I owe you lunch.
Tonight I decided to switch from AT&T to Verizon. Harry at this location was extremely helpful and very knowledgeable and friendly! He really helped make this transition and easy one for us. If anyone is looking to use Verizon I would highly recommend Harry...It’s all good, thanks Harry!
The only guys to actually help me after the storm. Was on ATT/Optimum and both services were down and no customer service whatsoever. All neighbors with Verizon had service. One phone call to Cellular City in East Meadow was all it took to get real help. Went to the store, was helped right away, switched my iPhone to Verizon’s 5G network, and arranged to have house Internet, TV and wireless moved to FIOS. Because of COVID I could not hug Navi and Umberto considered themselves hugged!
We just visited the East Meadow Verizon store. Navi helped us with a problem I had on my account.Navi was extremely helpful and patient in navigating what had happened with my phone. He spent 2 + hours on the phonr with Verizon. Eventually Navi found out what was wrong.I am thankful for his professional manner. I will return to East Meadow store because of Navi.There was another gentleman there ( I failed to get his name), hiwever, he to was helpful.I lost all of my contacts and pictures which is no fault of Navi or the other Gentleman.If there is anyway I can retrieve those I would be very thankful.Kudios to Verizon for employing great people to serve your customers.
Complete Scam Artists. My wife went there for an upgrade shed told them that she forgot her I cloud password, so they told her no problem we can get your phone info into the new phone. they told her just leave your old phone with us and we will take care of it for you, when she went to pick up the phone, they said that the new phone was all set, when my wife asked for the old phone back he said why do you want the phone back it wasnt even working properly, she said I dont have to trade the new phone because its fully paid,before he returned the phone he went in the back of the store to get her the phone back, when he came back he gave her a completely destroyed phone, and he said I told you your phone is broken so I had to break it to get the info, it looks like he he hit the phone with a hammer on purpose, he did that because he wanted to keep the phone, I reported these people to Verizon they told me that they will investigate this store. I came back furious and made them repair the phone. If wasnt for me these scam artists was going to take advantage of my wife. he gave her an attitude the entire time like he was doing a favor, when I showed up to straighten things out he pretend it to be Mr. Nice guy. Please do not go to this store. Use a verizon certified dealer, after speaking with verizon I found out that there not.
I have been coming to this store for years and these guys are great. Navi helped me fix my problems and also helped me with my new phone. Thank you.
I had a terrible experience with this office, when i got connection and phones from this retailer they asked me for 350$ for tax and security deposit which was supposed to be refundable (200$) but after an year when i came back to the office they told me one of their guy was a fraud who took all that money and now they were not able to reach him. SO TAKE EXTRA CARE AND ASK FOR ALL RECEIPTS.
Great place to be at, Manny and Frankie are good but please bring Navi back he’s the best! This was such a pleasant experience and the guys here are easy to work with and very accommodating. Navi and Manny are gems!
My phone was having a problem came to the store to see what was going on with it. Francky went through all the steps with me and fix everything even sold me a tablet. I love these guys, great store!!!! Highly recommend
I went to the store this morning to upgrade my phone and Franck was a complete gentlemen. Him and Navi help me out and made my time there enjoyable got me a phone and a free tablet
I stopped at Verizon at 1280 Broadhollow Rd, Farmihdale, NY. The female rep, Anna solved the phone problem in about 5 minutes. She was great and identified the issue quickly.I had stopped at my local Verizon store, Hempstead Tpke, East Meadow 2 times prior and neither rep was of any help in diagnosing the issue.
Navi showed us and explained everything according to our needs and we happily left with a new phone. Very reasonable pricing and very knowledgeable. Highly recommend this place. Good luck.
I would reccomend going to the Verizon store in Levittown instead. Went in here to switch from sprint to Verizon with my UNLOCKED iPhone 7plus and was told by not one, but two employees in this store that it wouldn’t work. They are clearly very misinformed in this store. Had not a single problem bringing my iPhone to Verizon at the LEVITTOWN location. They wanted me to buy a new phone - wasn’t happening. Thanks anyway tho ! SKIP THE EAST MEADOW LOCATION !!!
Sean and Navi were great helping me find my new iPhone XR and a great plan! I can really recommend this store, great customer service!
The guys in there were very professional and respectable. I was taken care of immediately and had my problem fixed. I would gladly go here over the corporate store in merrick which was full of rude workers and no help
The guys at this store are fabulous specifically Frank with syncing my new Samsung galaxy watch and phone. Super helpful. I will go only to this store.
Worse location last time I came to this store I waited about an hour and was not acknowledged. NOW I come back and they don’t have SIM cards I don’t understand how your a store and you can’t assist customers I am getting really disappointed in Verizon and their customer service.
Soho is the person that help me get CA New phone for my wife. I need an iPhone with 128Gb and he suggested the iPhone SE. the price was half the iPhone 12 and he transferred all the data.
It took forever not staffs fault. But because of the staff I had a great time while waiting for the new phone to be ready. Lots of laughs. Recommend highly
They were a great help very friendly best experience I ever had at a Verizon store I would definitely recommend them anytime
The guys are friendly, patient, and knowledgeable. This is my go-to Verizon store even though I live in Suffolk County! Go Eagles and Packers!
The salesmen at this location are always very helpful - day especially Franke and Sham. They are professional and knowledgeable; always available to their customers.
Very friendly very helpful!
THE SERVICE WAS AMAZING FROM ALL THREE WORKERS, I SWTICHED FROM AT&T TO VERIZON, IT SEEM THAT THEY WERE HAVING TROUBLE GETTING ME MY CURRENT NUMBER BUT EVERYTHING WENT SMOOTHLY, I ENJOY THE CONVERSATION, WE HAD A FEW LAUGHS BECAUSE I WAS THE ONLY ONE THERE AT THE TIME. I STRONGLY RECOMMEND THIS STORE. THANKS GUYS..
The customer service reps were amazing. Even helped me get my Goggle Pixel XL even in the midst of it had just came out
Very nicely run third party kind of store, God people willing to help. Just a nice store. Though they can be a bit pushy on the sales pitch, but thats a bit expected.
Excellent service. Navi was very helpful and patient throughout the process of up grading my phone.
All I gotta say is bring your picnic basket.be prepared to wait.and if u come any later on a Saturday r Friday get ur overnight bag ready.cuz u in for a long haul.damn them people slow.they can at least get some sodas, tvs,n snacks up in thier.
They worked with me yesterday to get new devices and lower my bill. Had a few laughs too.
Great Verizon Location! Super Staff and Excellent Customer Service.
So knowledgeable and helpful! Have been going here for years! They’re the best!!
Great customer service given by Joseph and Frank. Definitely going back again!
Raj couldnt have been more helpful. I will never go back to Verizon in Massapequa I will refer anyone I know to this store
Franck is awesome!!! He truly values you as a customer!!
Store is open for 12 to 5 as of first of may google just didnt update the timings yet
Navi and Frank were very helpful and nice.
I love this store. I come here for all of my cell needs!!
The best words to describe this Verizon dealer horrible dishonest scammers
Mr.Navi was so helpful and very good explanation,thank you !!
Patrick was the best... but hes no longer there??
Good service.
Very good service and very pleasent
Frank is the best highly recommend this location
We got a bad deal. We finally got out.
Its not there anymore in East Meadow.
Awesome staff , fast and efficient
Good deals
V good place
Love the staff
To much expensive
Everyone here is always incredibly helpful and knowledgeable. I live far from this location but it’s the only one I’ll go to, as I always have had great experiences at this location.
Harry was patient & very helpful!
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Total reviews rating 4.6
94 Reviews for Verizon Authorized Retailer - TCC 2023:
Review №1
2022-01-27Hands-down THE BEST Verizon store location. Michael and his team are the most knowledgeable Verizon folks I’ve ever dealt with. After weeks of trying to resolve a problem through the Verizon Customer Service number and countless hours ON HOLD they knew what the problem was and got it fixed!! I would highly, Highly, HIGHLY recommend them. I would give them more than 5 stars if I could.
Review №2
2022-04-30Never going to another Verizon location!! My phone broke this morning so I frantically called them to see if they could help me out and Sham was the best. He gave me such good advice on what phone to chose and walked me through the whole process. He also transferred my entire phone over to my new phone for me. Best Verizon experience in my over 10 year relationship with the company.
Review №3
2022-06-11Such a pleasant experience at this store , Harris was really helpful in helping me with my data transfer which was done smoothly. We were welcomed with a refreshing smile throughout the process of upgrading my phone. Kudos for the exceptional service provided by the store and especially Harris ! Referrals to my friends and family have definitely been earned today .
Review №4
2022-06-11Verizon has a great deal going on right now for new cellphones, and Harris was SO helpful. His customer service was unmatched, and he was very knowledgable about the promos and prices of everything. What he quoted us is exactly what the bill ended up being by the end of the transaction. We can’t recommend this Verizon shop enough! Thanks Harris!
Review №5
2022-02-23I had so many issues with the online purchasing system as well as weird problems with my account trying to do an upgrade and so I walked into a store so I could figure it out with a real person. My store associate Harry helped solve everything for me. He went out of his way to call customer service multiple times for me connecting to several depts to help sort it all out and even stayed late. Thank you so much! It was such a mess and their whole team was super nice and patient and helped untangle everything and I was able to walk away with the new phone I wanted with it all sorted out
Review №6
2022-06-10Excellent customer service. Walked in to upgrade my phone. Harris had everything transferred onto the brand new phone at the time he told me to come back in to pick it up (only a couple hours later) no trying to up sell, no hassle. Overall great experience!
Review №7
2022-03-19Frank was excellent and helped me go through multiple options from a new phone, to a new hot spot, to changing my Verizon wireless plan. Was exceptionally good at answering every question and we knowledgeable. Highly recommend
Review №8
2022-06-17Came in for some technical issues but Harris and his team ended up giving me an offer to upgrade my 7+ to a 13 pro max, the experience was flawless Harris had everything ready by the time I came back to pick up the phone. 10/10 service experience, thank you once again Harris!
Review №9
2022-04-13We have never been to this location before, today we decided to stop by because my phone had broken, we came in for 1 phone and left with 5 and on top of that, Navi the rep there saved us approx 30$ / month and now this is our new go to place. Go see Navi there, he will make it happen for you if you ever have phone issues or in market to buy new. good luck, will be back next time for sure.
Review №10
2022-06-25I was assisted by Rahul at the Verizon East Meadow store on Hempstead Tpke. Rahul has been my go to for the last few years for phones.He is incredibly helpful and easily got me into a new phone at a great price. Rahul is extremely helpful, friendly, and kind to work with. Thank you Rahul for all your help and again keeping me a very satisfied customer!