Verizon Authorized Retailer - Wireless Zone in Harrison

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Phone: +1 914-893-5660
Site: https://shop.wirelesszone.com/ny...
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–5PM
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Total reviews rating 4.9

197 Reviews for Verizon Authorized Retailer - Wireless Zone 2023:

Review №1

2022-06-16

I highly recommend visiting the Harrison Verizon store—The staff is professional, articulate, and very importantly to me—patient! Gus spent a lot of time explaining my options and breaking things down step by step. If you like being treated with respect by salespeople, patronize this store.

Review №2

2022-06-18

What a great help Gustavo was. We are so appreciative. He was most patient and tech savy. Wish all service oriented people were like him. Best experience ever in buying new iPhone and iPad

Review №3

2022-03-10

Christian was very kind and helpful. Provided great service. Would definitely come here again

Review №4

2021-06-22

We had an excellent experience at this Verizon store in Harrison. The staff was extremely helpful as they spent all the time needed with us to work on the best deal possible. The setting up of the phones went perfect with their assistance. They were all very pleasant to spend the time with during the process and fun to talk with.

Review №5

2021-10-25

There were extra charges that were not made clear when I spoke with the retailer initially. I think it’s terribleThat Verizon charges an activation fee to upgrade and the retail store charges a fee to transfer your info from the old phone to the new phone.The rep who actually took care of my transaction had no personality and made meFeel as though I was annoying him most of the time. He should not be in the customer service field.Gus, with whom we spoke with initially could not help us with our order because he was busy with another customer. Gus was always very professional and personable. He was the reason we went to this Verizon store.

Review №6

2021-04-22

This was my first time to this store. We were thrilled by the exceptional service and care we got from Gus, the store manager, and Taylor and another employee (forgot his name).Gus made the phones / account upgrade process so easy and quick. He knew his stuff and was technical. He was able to resolve a few other issues we had with the account - either by himself or calling VZ customer service.Store was clean, employees were wearing masks through out, store had sanitizer for customers, and just blown away by their customer service and attention.I’d definitely recommend this store for your any verizon related matters.

Review №7

2021-05-05

Mr. Gustavo Reina treated my father, sister, brother and myself like royalty today at Verizon: Harrison Location. This lovely, knowledgeable gentleman went above and beyond for myself and my family. We purchased 4 new IPhones today because Mr. Gus-Gus went out of his way to calm us and to accommodate our collective needs. Mr. Reina, is a natural leader and his enduring understanding of the human condition speaks to his unwavering, stood work-ethic; as well as his ability to be so patient with all of us (and we are a loud and boisterous bunch)! I wish this gentleman were a teacher at my school because his love of family and their technological experience is like no other in the global society. Praise his precious name- Mr. Gustavo Reina, affectionately “Gus-Gus” is number one in my heart, in my mind and in my phone!♥️🙏♥️🙏♥️🙏♥️

Review №8

2021-06-09

After an extremely chaotic trip to the Apple store and at&t store we have found ourselves at the Verizon store and received major help to a “broken” new phone that wasn’t working. Thanks to Danny and Tyler we fixed the phone! U guys are awesome! Thank you so much!

Review №9

2022-02-14

Great customer service I would recommend to my friends and family!

Review №10

2022-03-07

Excellent customer service! Highly recommend Gus.