Verizon in Baldwin
Categories
Location on the map
Baldwin, Nassau County, New York, US
Service options
Health and safety
Accessibility
Offerings
Amenities
Planning
Payments
Site: https://hotspotcellinc.com/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6:30PM
Other Cell phone store Nearby:
-
5 ·(1)
Verizon Authorized Retailer - TCC
from this place 1 miJay was extremely helpful and service was exceptional . 100/100
-
4.6 ·(56)from this place 2 mi
The employees there are beyond kind and very knowledgeable. I wish some of the customers were as ...
-
5 ·(4)from this place 2 mi
The best customer service in nyThe young lady karla was greatShe helped me to get my new phone li...
-
4.9 ·(49)
Chippys Cell Phone and Games Repair
from this place 2 miI recently went here to get my iPhone 11's screen repaired and Chippy fixed my phone at a very re...
-
3.9 ·(11)from this place 2 mi
Got my phone fixed here and while waiting, found out about Simple Mobile and wound up coming back...
-
5 ·(1)from this place 2 mi
They have all the accessories for my phone from a case to a temper glass also got a AirPod case :).
-
4.6 ·(199)from this place 2 mi
Pleasant experience bringing my 12 pro for the broken screen repair. Phone is in immaculate condi...
-
3.2 ·(10)from this place 2 mi
Betty the manager and Carlos are truly helpful and accommodating .They deserve a raise seriously....
-
4.5 ·(47)from this place 2 mi
Mark the manager is the absolute best there is! He is friendly knowledgeable and goes out of his ...
Verizon in other cities:
I stopped in for a quick sim card change and nick made it a quick painless process was very helpful and informative about what was happening and what needed tobe done 10/10 experience with him will definitely come back in the future and recommend to others very satisfied.
When I tell you that my experience here, specifically with Manni, was seamless, pleasant, knowledgeable, and efficient …I would give more stars if they were available.Manni worked with me, writing out in detail, my options, and current promotions that I was eligible for and which was more cost efficient in the long run.I am a Baldwin “lifer” and will add this store, with these wonderful customer service representatives to my list of Retailers in town that are dependable, friendly, and helpful. I will continue to come to Manni, and this store for all my future smartphone & tablet needs!
Absolutely love Steph and Nick that helped me. They go above and beyond!!! Always with an awesome attitude and a smile. I can’t say more about them and this store. They saved me money helped me with multiple devices. Store is very clean. I would definitely recommend everyone to come!
There are no words that I can express for my gratitude for the help of Harry. I am not the biggest Tech guru at all and I felt nothing but comfortable in my interaction with Harry when getting my new phone. If you’re looking for anyone, do not hesitate to ask for his help.
This Verizon store is awesome! Nathan the manager goes above and beyond for his clients. The new trainee Desmoi is very attentive and thorough. We changed over carriers and Nathan did everything he could to get me as many promotions and discounts as possible. One of the phones we were buying was giving him a hard time because of the Verizon system and he went so far above and beyond that he came in on his day off to make it work and then offered to deliver it to my house! Which is not in Baldwin by the way where the store is! My father is a regular client of Nathans and being an elderly man he has lots of questions and Nathan has the patience of a saint!They are doing an amazing job being careful and cautious with their clients and covid-19.
The team at the Verizon Baldwin store was extremely helpful when I inquired about upgrading my phone. I was nervous to lose the finger button and how to navigate on the new IPhone 13. Bobby walked me through all the steps and patiently answered all my questions. My existing data was transferred successfully. I highly recommend going to this store. Thanks.
EVERYONE who works at this store is kind, patient, and deeply knowledgeable! I need to single out one employee, Steph—-he went WAY above and beyond to help me! He was so thorough and answered the millions of questions I had, accommodated my needs and was SO patient in showing me how to use my new phone, and he was SO incredibly kind and understanding. He made me feel at ease, when I was so anxious and confused about how to transfer all my data to my new phone, and I am so bad with technology and was so scared changing from an iPhone 8 to an iphone 13, but he showed me EVERYTHING I could possibly need to know about using the new phone, patiently checked during the transfer, to make sure all my albums and the quantities of photos in each album, matched, and told me everything he was doing while he was doing it. He let me practice using all the new features on the phone, until I felt comfortable and confident, and he was so understanding and, again, patient. He is a remarkable employee, far exceeded my expectations and truly went way above the call of duty to make me feel comfortable and confident with my new phone! The store and all their staff are WONDERFUL, but Steph is a shining star and I had SUCH a positive experience working with him. Thank you all so much!!
I visited this Verizon Wireless with my wife and it was the best decision I could have made. I was helped by an extremely nice representative named Steph, who made sure we walked out happy with the best deal. I urge all store go-ers to visit this store so that they can recieve the same hospitality we did.
Amazing place. Amazing people. The first time I met Nathan, I felt like I known him for year. Great personality, amazing customer service, very knowledgeable, completely transparent with equipment and price. Verizon has the best service.Nathan ( the manager) and his crew provide the best customer service. Thank you
This is a great store. I walked in with no wait. If you’re looking for a phone and want a place with knowledgeable, professional and friendly people I recommend this store. They took the time to make sure I was getting what I wanted and that I got a good deal. They had all the technical stuff handled and helped with making sure I had everything ready before I left. I am very happy I chose this Verizon. I had a very good experience.
Called this store late today from work . Have very old iPhone and nervous about all my info . Nathan helped me on the phone and than greeted me when I got there like 7:15 . Knowing they close at 8 he still took the time to answer all my questions and help me decide what I wanted to do . I got a newer phone ( but he didn’t try to make me buy the most expensive one , which is rare for someone in sales ) and he began to transfer all my information , even though it would keep him way past closing since I had so Much stuff . He kept me company and was very pleasant and professional when he could have easily made me come back the next day instead he stayed way after closing to help me . I will definitely recommend him and will be back in two weeks with my nephew who wants some things . Thank you Nathan and Verizon in Baldwin
My sales person, Moi, made my visit to Verizon in Baldwin such a good experience. He helped me set up my new phone and we had a lovely conversation during the information down load. I will certainly go back to him with any issues as I am certain he will resolve them.
Nathan and Addy were so helpful to me and my son who has Special Needs. I am elderly and had so many questions. They were extremely patient with both of us. They also spent a lot of time explaing the products we were interested in. I also liked the way they went over pricing for each product being sold. I didnt feel like I was being sold products we did not want. We had so many questions and they answered them all. Nathan and Addy will not rush you out of the store like other stores do. If you want good old fashion customer service you will want to go to the Baldwin Verizon store and ask for Nathan or Addy. My son said they really care about their customers.
The staff, especially the manger, Nathan is very helpful. They provide you with great customer service and always acknowledging their clients upon arrival. They work with you in a timely manner and makes getting devices of any sort excellent. They try thier best to make you leave happy. I can honestly say I am always content with results. Thank you to the staff and manager in Baldwin Ny
We couldnt be any happier or more satisfied with our purchases. But more importantly we were absolutely thrilled with the service representative, Sim. She was friendly, extremely helpful, knowledgeable and very patient in going over all our questions, concerns and informing us about our new purchases and taking time to explain everything to us.
Excellent experience with this team. They do all they can to make you happy and give the best service. I am a tough customer and they were patient and friendly the entire way. I will take all my phone needs to them. Big thanks to Sim!! She was great along with the entire staff. Great customer service. I would recommend them any day!!
I went in to see about the series 6 watch and ended up with the watch and new iPhone 12 bundle deal. The gentleman were very informative and helpful. One of the employees helped me order bands for the new I watch, because the one that it came with I didn’t like. Great store
I came in for an upgrade and Chaz and Sim were very nice & helpful with ordering me the phone color I wanted and with the whole process of the upgrade in general. And Sim was very nice about the pricing for my phone case. Very lovely customer service at this place would definitely recommend!!
Nathan helped me at the Baldwin location. He helped me purchase a new phone and was very patient while he explained all of my options without pressuring me. His customer service was flawless and he deserves recognition. He took the time to explain the Hum device and installed it along with my cell phone holder for my vehicle. Nathan took the time to help me without rushing through the process and I will continue to return to this location because of his knowledge and hospitality. He is a huge asset to Verizon and you are very lucky to have such a quality employee.
Today I visited the Verizon store in Baldwin for the first time. I was helped by Nathan.He presented himself to be attentive, professional, skilled, knowledgeable and patient.I was at this store for 3hours which actually flew by. My old school way of thinking was skeptical about many things as you could imagine. Giving up my old phone, succumbing to higher rates and seeing no reason why.Both Nathans knowledge and patience helped me to relax and accept what would inevitably be best for me as a Verizon customerThis had NOTHING to do with a sales pitch but GENUINE concern that I the customer would NOT LEAVE the Verizon premise without what was BEST for me and I did...I now have a Samsung S10 which will suit all my concerns, speed upgrades, infinity storage for me, and quality pictures beyond anything I was experiencing with my note 5 that I did happen to also Love.Nathan is a true credit to the level of EXCELLENCE that Verizon promotes.Need great service...go to Verizon in Baldwin and request NATHAN !!!
I walked in today with 4 mixed matched phones that a friend wanted me to combine different things to different ones and it was a mess!! But Avi was awesome! He was patient and very knowledgeable and even though we didn’t get the phone from his store, he helped us out anyway. Great customer service and it worked because now We wouldn’t go anywhere else.
Its been a pleasure to come to this store. Sue is just amazing. She made sure I walked out of the store happy. I asked her many questions and she answered them all. Very informative young lady. I will definitely come here again for any purchases. Thanks Sue you are the BEST!!!!!
I never write reviews, honestly this is my very first one.I fell compelled to share my experience at the verizon store in the Baldwin shopping center on Atlantic ave. Everyone was very professional and so very accommodating. The manager Nathan has exceptional customer service skills .He goes above and beyond the call of duty. Nathan leaves no stone unturned when it comes to attending to customers and meeting there needs. If you need a phone or just have a general question this is the place to be Doing buisness here is a pleasure..
I have always dreaded going to Verizon to upgrade my phone, however I truly had an incredible experience at this location in Baldwin. The store is neat & the customer service was incredible. I was helped specifically by Nathan & he was just amazing - very friendly & knowledgable. He, also, really hooked me up with a lot of cool stuff. I would highly suggest traveling to this store for any of your Verizon needs! AND ask for Nathan!
Total reviews rating 4.9
199 Reviews for Verizon 2023:
Review №1
2022-05-23I had pleasure to visit Verizon Baldwin. Jay provided us out standing customer service. He explained all the options available to offer best one according to our needs. I definitely recommend Verizon Baldwin to every one.If you are looking for the best plan & excellent customer service visit this store. I would like to Thank Jay he is such an asset to Verizon store.I wish him all the success . Definitely 7 stars for the store & customer service. Jay Keep up the great work .
Review №2
2022-01-30Hary was very helpful and gave us the best deals. This will definitely be my new Verizon location !
Review №3
2022-03-31I had such an amazing experience at this location. Got a warm from Jay and from that moment on he exemplified the best customer service. Going above and beyond assisting me, making sure all my needs were met! I left a very happy man with a brand new phone! makes sure to ask for jay when you come here
Review №4
2022-05-27Jay is beyond phenomenal and he took the time to explain my Verizon plan very clear and to the point.I’m very very happy to know and meet him. I highly recommend him and he is very very fast in his work and well organized.
Review №5
2022-03-20Jay was so helpful in informing us of ways to optimize our bills and make sure that we are only paying for exactly what we need. Serviced and upgraded my phone quickly and efficiently & made us feel very comfortable deciding to move forward with an upgrade. Will definitely be back to work with Jay again!
Review №6
2022-02-26Harry was the most helpful and thorough associate in this store. From start to finish, he was very knowledgeable about the product and did the best he could to ensure that we were involved along the way. Would definitely recommend.
Review №7
2022-07-21So I was forced to get a new phone because my fully functioning Galaxy S9+ is no longer being supported for security patches. Went to the Verizon store nearby and Manni did an efficient job of getting me into a new phone. A bit of good natured Verizon sales then she got to solving for what I needed.
Review №8
2022-04-24I had an awesome experience. I showed up with my daughters broken phone. Jay took his time to explain all of our options. He was very patient with my daughter and we found the right phone for her. I would definitely recommend this store!
Review №9
2022-06-10Jay was amazing today at Verizon, they made my phone transition easy and succesful. This location is amazing and Jay also was very informative. Will come back again. 5 stars !
Review №10
2020-06-30My boyfriend just got a new iPhone from this store, after years of desperately needing a new one, and the employees here were so helpful and got him all set up so quickly! They also ended up saving his family a bunch of money on their plan, without my boyfriend even asking. Would highly recommend, great staff and excellent service!