Kerbside pickup
Yes
Verizon in Baldwin
Categories
Location on the map
Baldwin, Nassau County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-223-1111
Site: https://hotspotcellinc.com/
Site: https://hotspotcellinc.com/
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6:30PM
Other Cell phone store Nearby:
Verizon in other cities:
Comments (199)
Nick was phenomenal. From when I entered into the door to his hello welcome to Verizon tell him walk me through the process of upgrading my phone and watch. When you look at a picture of Customer Service and Nick photo is right there.
Jay was fantastic. My whole family has been coming here for years and he always does his best to give us the best possible deal and explains everything!! Wont go anywhere else!!
Jay was amazing!!Took extra time to explain all the details in the transaction and was extremely knowledgeable about Verizon products.I highly recommend going to see him at this location.TAZ
Jay was great. Helped me out with upgrading my new phone, and getting an upgraded plan as well. Very knowledgeable and patient with the whole process
Nick was helpful and very patient. From the moment I walked into the store he treated me with respect. I highly recommend this store and this will be the only store I will be going to for my phone needs!
Manni was very helpful and knowledgeable. She had the complicated task of transferring info from a broken and barely visible screen into new devices so I wouldn’t lose info and she got it done! Highly recommend her and the Verizon/Baldwin store.
Jay was such great help to us. He was such a professional and had so much knowledge.He was really patient and took the time to make sure everything was perfect with our new service.
Jas helped me today trading in 2 iphones snd also purchasing a new iPhone. He was very helpful,very patient and an absolute pleasure to deal with. I would definitely come back and and ask for him the next time I need a new phone or change my plan
Jay was fantastic! He was so courteous and helpful. I came in all the way from Westchester NY to his store and that speaks volume to his attention to detail.
Nick helped me setup my.phone. I was very satisfied with his service. He was very patient and Im a senior citizen. Will be returning to this store for my phone needs.
The best version store in southwest Nassau.Manni was a fantastic representative who helped my family seamlessly upgrade our phones, even with one switching to iPhone from Samsung!Shoutout to Jake as well, who drove an hour to get a different color phone for someone
Jay was extremely helpful and very truthful. He didn’t try and oversell us and made the process of switching very easy. Thanks Jay!
I had a great experience with Manni and she was very helpful and patience with setting up my new iPhone 13 pro and iPad Air as well. I would recommend her to anyone interested in getting a new iPhone.
Jay was very friendly and knowledgeable. He made sure we got the best deals. I highly recommend this location.
I stopped in for a quick sim card change and nick made it a quick painless process was very helpful and informative about what was happening and what needed tobe done 10/10 experience with him will definitely come back in the future and recommend to others very satisfied.
Quick and easy service with Manni. 2 of us were in and out of the Verizon store within an hour with new phones and better plans. Very pleasant experience
Jay was very knowledgeable and helped a great deal in getting me the new Samsung S22 at a great price. Service also great. A+++
Jas was a great help in helping with a new phone. He is knowledgeable and professional and explained all I needed to know. would highly recommend the store.
When I tell you that my experience here, specifically with Manni, was seamless, pleasant, knowledgeable, and efficient …I would give more stars if they were available.Manni worked with me, writing out in detail, my options, and current promotions that I was eligible for and which was more cost efficient in the long run.I am a Baldwin “lifer” and will add this store, with these wonderful customer service representatives to my list of Retailers in town that are dependable, friendly, and helpful. I will continue to come to Manni, and this store for all my future smartphone & tablet needs!
Manni was so patient(which was very important if you know me), so helpful, above and beyond. A wonderful person and a wonderful Verizon experience.
Manni has been extremely patient, informative,knowledgeable and accommodating. She is surely an asset to the Baldwin site and a credit to Verizon.Roderick and Saundra Wilson
Jay was the bomb diggity. Super helpful, super nice, super cool. He’s got a sweet bike also.
Manni was very helpful with getting my children new phones. She has great customer service skills.
Jay was very helpful. Very satisfied with the service an attitude he provided when helping myself and my wife.
Jay is wonderful and pleasant. He know what he is doing and we are lucky to have him to take care of us.
ManniWas very excellent in every way. Very through in explaining all phases of operating my new phone and Apple Watch.
Jay was magnificent, very customer friendly and very knowledgeable. He should be teaching others customer service
Harry helped me and my mom get amazing new phones and work on our plan. made us feel good about our decision and get the best for buck. really nice place. never had a bad experience there and harry was a great example of that
Absolutely love Steph and Nick that helped me. They go above and beyond!!! Always with an awesome attitude and a smile. I can’t say more about them and this store. They saved me money helped me with multiple devices. Store is very clean. I would definitely recommend everyone to come!
Harry extended so much patience when I worked with him. He was super knowledgeable about all of the phones and help me transfer with ease. I cannot thank him enough for his tireless effort. I will definitely be back.
There are no words that I can express for my gratitude for the help of Harry. I am not the biggest Tech guru at all and I felt nothing but comfortable in my interaction with Harry when getting my new phone. If you’re looking for anyone, do not hesitate to ask for his help.
Manni did a great job walking me thru getting a new phone and was super nice and friendly!
Nick helped me out when I came into the store late. Got a few accessories and he was helpful applying them on for me. Highly recommend!
Came into the Verizon baldwin store in the afternoon. Nick was very polite to me and professional. Solved my issue in just a few seconds. Very efficient.
Nick is a wonderful associate. He is warm, friendly, and most of all extremely helpful. A delight to have had this experience with.
I had excellent service at the Baldwin Verizon store . Nick explained how I could save money and upgrade my phone at the same time. I’ve been to several Verizon stores over the past 18 years but this store is a cut above the rest,
Jay, the Verizon manager, is extremely respectful, excellent, and I had a very positive experience joining Verizon for the first time. Five stars!
Nick was most patient. He resolved the issue with my iPad, explained the intricacies of the problem, and aided me in knowing how to address that problem should it again appear. Nick is a worthy representative of Verizon.
Service at this store was outstanding. Nick was extremely knowledgeable about the situation and very friendly. Took care of all my issues and I’m glad I came to this store.
Jay was an absolute pleasure, he made the whole process very easy from my old phone to my new phone. Thanks Jay you are the best
Jay was great with helping me get a new phone and was able to transfer ALL my important information. My phone is my livelihood Jay save my life!!!!!
Very knowledgeable and professional nick handled everything and answered all my questions so far it’s been a easy transfer from at & t to Verizon.
Chazz was amazing with helping us get new phones and transfer everything Over. Not a lot of stores go above and beyond but the management and leadership here is excellent!
Jay was great. Straight forward and to the point. Gave me the best deal possible! No smoke and mirrors!
I had a great experience with Nick and Jay! This is a great store ! They are helpful and informed! Try them! You will be glad that you did!
My experience was amazing. Nick really helped me out with mine and my sons phone. Going to be a repeat customer
Absolutely amazing service from chazz. He goes above and beyond for every single customer that walked into the store while I was here. Came all the way from Manhattan and will reccomend this store to everyone!
Nick was very helpful and made the process very easy. Got me a new phone and I was very happy with my experience.
Nick was excellent and very patient with me. Broke down the prices, deals and options for me before proceeding with anything. Best service!!
Great customer service. Very knowledgeable and treated us like family. Jay was amazing.
Jay was awesome and helped save my phone from the rain!!:) 5 starsGreat work
Jay is the best ! He took care of my needs . Long time customer of his
Jay was very professional. In and out no problems! Would recommend to anyone. 👍🏻
Jay was great. Super quick and very friendly. We were in and out in 5 minutes.
Chazz was amazing. I love the team here they are so helpful and patient in helping! You got a customer for life!!
Jay at the Baldwin location was great..very informative and honest. I work in the area and frequent this location all the time specifically to deal with him
Manni is extremely professional, friendly, knowledgeable...love working with her, and JAY as well...thank you Verizon
Just when I thought I wouldnt be able to get my phone activated, Jay saved the day. Now that I know hes here, I will come to this store if I have any issues in the future.
This Verizon store is awesome! Nathan the manager goes above and beyond for his clients. The new trainee Desmoi is very attentive and thorough. We changed over carriers and Nathan did everything he could to get me as many promotions and discounts as possible. One of the phones we were buying was giving him a hard time because of the Verizon system and he went so far above and beyond that he came in on his day off to make it work and then offered to deliver it to my house! Which is not in Baldwin by the way where the store is! My father is a regular client of Nathans and being an elderly man he has lots of questions and Nathan has the patience of a saint!They are doing an amazing job being careful and cautious with their clients and covid-19.
Jay was incredibly helpful, I’m very confident if I have any future questions he’ll be able to help out again.
Nick did a good job of helping with transferring data to new phones. Cool and respectful the whole time
Manni was great. Everything was done easily and quickly!
Manni very helpful and glad that I got her as sales person helped in all ways
The team at this Verizon specifically Steph exceeds expectations. They were extremely patient throughout the process. I got everything handled from picking out a new phone which wasnt easy!! And transferring everything was a breeze.
Easy and pleasant experience with Manni at the Verizon store in Baldwin. Would recommend to my friends.
Jay was extremely helpful and was easily able to take care of my problem.
Nick was helpful and knowledgeable. No complaints about my experience. I highly recommend.
Manni was extremely helpful and pleasant. I would recommend this Verizon place for all your needs.
One of the best Verizon stores to come to. Jay has been extremely helpful
The team at the Verizon Baldwin store was extremely helpful when I inquired about upgrading my phone. I was nervous to lose the finger button and how to navigate on the new IPhone 13. Bobby walked me through all the steps and patiently answered all my questions. My existing data was transferred successfully. I highly recommend going to this store. Thanks.
Jay was amazing, efficient and really sweet. Would recommend him to anyone!
Manni was a wonderful person that helped us a great deal
Jay gave us many discounts on our new phones and he was great
Jay was very nice, helpful and took extra time to get me what I needed
Hands down awesome service, so friendly and helpful, detail oriented… answered all my questions and problem solved my little queries with my phone.
Chazz was amazing in assisting me with any bill questions and not trying to sell me like every other store
Jay was very friendly to me and very willing to help me out with a new cell phone.
Jay went above and beyond to get us all set up. 10/10 recommend Jay for any questions you may have!
Came in today to get my husband SIM card fixed. Moi was able to get that done and provide me with a excellent deal with trading in my phone. Moi provided superb service! Thank you Moi!
Manni was so helpful, helped me out and explained everything to me
Hary was very helpful and a pleasure to work with. He has a lot of patience and he’s the reason I switched to Verizon!
Had an awesome experience coming to this particular Verizon. The staff is very helpful and informative. I got a new Samsung with Steph and he made the process very easy as well as made sure I didnt lose anything!
Mani was professional, extremely knowledgeable and a sweetheart.She should surely get a raise!!
Great customer service, in and out fast. Thanks nick for all the help getting and setting up my new phone! 👍
EVERYONE who works at this store is kind, patient, and deeply knowledgeable! I need to single out one employee, Steph—-he went WAY above and beyond to help me! He was so thorough and answered the millions of questions I had, accommodated my needs and was SO patient in showing me how to use my new phone, and he was SO incredibly kind and understanding. He made me feel at ease, when I was so anxious and confused about how to transfer all my data to my new phone, and I am so bad with technology and was so scared changing from an iPhone 8 to an iphone 13, but he showed me EVERYTHING I could possibly need to know about using the new phone, patiently checked during the transfer, to make sure all my albums and the quantities of photos in each album, matched, and told me everything he was doing while he was doing it. He let me practice using all the new features on the phone, until I felt comfortable and confident, and he was so understanding and, again, patient. He is a remarkable employee, far exceeded my expectations and truly went way above the call of duty to make me feel comfortable and confident with my new phone! The store and all their staff are WONDERFUL, but Steph is a shining star and I had SUCH a positive experience working with him. Thank you all so much!!
Jay made the transition from ATT to Verizon super easy. 👌
Excellent customer service. My go to Verizon store. Jay is amazing👌🏻
Nick helped me out get a new phone and my son with a new s20fe. Helped me quickly and made time for me even during closing.
Nick has helped me many times and he is very polite. Great experience.
Nick helped me out when I came into the store. He was very friendly and nice.
I visited this Verizon Wireless with my wife and it was the best decision I could have made. I was helped by an extremely nice representative named Steph, who made sure we walked out happy with the best deal. I urge all store go-ers to visit this store so that they can recieve the same hospitality we did.
Chazz was amazing! Recommend to everyone in the area. Helped save me tons of money.
Jay was awesome! He is very knowledgeable and extremely helpful.
Best service of any Verizon store on Long Island. Bobby helped me out very well and he made sure I was taken care of. He helped me through the whole process of getting a new phone and I seriously appreciate that. Thank you Bobby!!
Jay has been great, very helpful, patient and knowledgeable. I highly recommend!!
JJ was extremely helpful and professional during my experience!
Nick helped troubleshoot my device and fixed it in no time. He was very quick and efficient.
Jay was great highly request. if you need anything ask him he will help you out!!
Jay spent 5 hours helping me and made sure i walked out happy.
Jay was above average and the best man to go to . Very helpful couldn’t live without him
Jay is the best! Took care of all of us and made the process easy!
My go to store to see Jay. Helps with all your needs and very honest. Thanks Jay
Nick was amazing. He help me so much, every one should work with Nick.
Steph was absolutely amazing in helping me get my new iPhone 13 and connect it to my car. Makes the process easy and simple! Love these guys
I had a pleasure of dealing with Moi. First off he was attentive and knowledgeable about the products Verizon. He was able to get me in and out in a timely fashion. I will continue to come to this store only for Moi . Thanks bud
Jay got me a new iPhone ! He was amazing . Go see him
There was a problem with my phone and nick was very easy to work with. He helped me out and was efficient.
Jay was a great help today. Thank god for him.
Manni very professional and got me into a new phone with no problems
Nick helped me fix my phone right away. Very polite help respectful.
Jay was extremely helpful! Great service.
Chazz was absolutely fantastic. recommend anyone buying a phone to see him!
Jay was very helpful and I’ll be back for all my future phone needs
Jay was extremely helpful in getting a new phone and setting it up.
Jay was extremely helpful. I will be returning for all my phone needs.
One of the best experiences I have with Jay S. Ask for Jay when you go in!
Nick helped me out with my phone when I came into the store. Got in quick in and out.
Jay was wonderful and very personable! Helped me out alot
Jay was amazingGreat Service.I had a great experience in the store.
Amazing place. Amazing people. The first time I met Nathan, I felt like I known him for year. Great personality, amazing customer service, very knowledgeable, completely transparent with equipment and price. Verizon has the best service.Nathan ( the manager) and his crew provide the best customer service. Thank you
Nice customer service and he give us great deal.
Jay provided excellent service which made my experience here a breeze. ... thank you
Jay has expertly and courteously handled several complicated transactions.
Jay was fabulous and did everything. Went above and beyond
Jay was amazing!! Super helpful and easy to work with.
This is a great store. I walked in with no wait. If you’re looking for a phone and want a place with knowledgeable, professional and friendly people I recommend this store. They took the time to make sure I was getting what I wanted and that I got a good deal. They had all the technical stuff handled and helped with making sure I had everything ready before I left. I am very happy I chose this Verizon. I had a very good experience.
Great customer service!! Jay was amazing.
Great experience with Manni at this store! Super helpful & knowledgeable!!
Jay was very straight forward about everything. Wonderful experience
I went today and my mom and I ended up with new phones at a great price! Harry was so helpful and knowledgeable which was such a change from other Verizon’s stores I had been to. Definitely recommend.
Steph helped me out & he was so amazing! Everyone was super nice & really helpful. i’m a first time Verizon user & they made the experience great & super easy for me. I wish more places had the customer service they provide!! Thank you Steph!! 🙏
Best Verizon experience I ever had. My man Moi dealt with my issue and hooked me up with a great phone at exactly the right price. He was patient and couldnt have been better. Thanks a lot Moi!
Nick helped me fix my Apple id and my new iPhone. Great service.
Jay is an awsome person blessed by god. Please ask for Jay
Jay was a tremendous help. Very seamless experience!
Jay was amazing . Will refer friends and family to him.
Jay was wonderful!! Insightful, helpful, and honest!!
Jay was very helpful and showed me the strings
Called this store late today from work . Have very old iPhone and nervous about all my info . Nathan helped me on the phone and than greeted me when I got there like 7:15 . Knowing they close at 8 he still took the time to answer all my questions and help me decide what I wanted to do . I got a newer phone ( but he didn’t try to make me buy the most expensive one , which is rare for someone in sales ) and he began to transfer all my information , even though it would keep him way past closing since I had so Much stuff . He kept me company and was very pleasant and professional when he could have easily made me come back the next day instead he stayed way after closing to help me . I will definitely recommend him and will be back in two weeks with my nephew who wants some things . Thank you Nathan and Verizon in Baldwin
My sales person, Moi, made my visit to Verizon in Baldwin such a good experience. He helped me set up my new phone and we had a lovely conversation during the information down load. I will certainly go back to him with any issues as I am certain he will resolve them.
Jay was amazing, professional, courteous! Excellent service
I had a great experience here! Moi was able to get my daughter and I in and out quickly. Definitely recommend this store since we got some great deals ; )
Manni got everything done with such ease!
Bobby was great !! Extremely helpful and knowledgeable. He made my process that much easier for my upgrade. I would recommend him to anyone looking to upgrade ! 5 stars
Nathan and Addy were so helpful to me and my son who has Special Needs. I am elderly and had so many questions. They were extremely patient with both of us. They also spent a lot of time explaing the products we were interested in. I also liked the way they went over pricing for each product being sold. I didnt feel like I was being sold products we did not want. We had so many questions and they answered them all. Nathan and Addy will not rush you out of the store like other stores do. If you want good old fashion customer service you will want to go to the Baldwin Verizon store and ask for Nathan or Addy. My son said they really care about their customers.
Jay has one of the best Verizon store in the area !
Great experience with Manni very kind and helpful!
Jay was great and help us a lot👍🏼👍🏼
The staff, especially the manger, Nathan is very helpful. They provide you with great customer service and always acknowledging their clients upon arrival. They work with you in a timely manner and makes getting devices of any sort excellent. They try thier best to make you leave happy. I can honestly say I am always content with results. Thank you to the staff and manager in Baldwin Ny
Jay was awesome ! And helped me a lot !
Jay gave great service. Painless
We had a great experience today at Verizon In Baldwin. Moi helped us with a new phone and could not have been more attentive and helpful. His customer service is outstanding. Very pleasurable experience all around.
Jay was funny and very helpful ! My man
There is no one like Jay! He saved me money and time. Go see Jay!
Jay was very good at what he does.
We couldnt be any happier or more satisfied with our purchases. But more importantly we were absolutely thrilled with the service representative, Sim. She was friendly, extremely helpful, knowledgeable and very patient in going over all our questions, concerns and informing us about our new purchases and taking time to explain everything to us.
One of the most pleasant experience I had with Jay S.
Jays service was professional and very transparent.
Steph was very patient in helping my wife get a new phone. He was very clear and got us the beat deal.
Steph and Harry helped me. Both were extremely helpful in upgrading my phone. If you need a Verizon store this is the place to go!
Jay was excellent. He’s the man to go to.
Had an amazing experience at Baldwin location. Sue was very thorough and informative. She made sure I was taken care of and understood everything. She is such an asset to the company. Thank you Sue for all your help.
Excellent experience with this team. They do all they can to make you happy and give the best service. I am a tough customer and they were patient and friendly the entire way. I will take all my phone needs to them. Big thanks to Sim!! She was great along with the entire staff. Great customer service. I would recommend them any day!!
Went to get a new phone and they made the long tedious process of data transfer go by quickly. Patient, knowledgeable, and not just trying to run up your bill, Bobby was great! Highly recommend this location (plus theres a pizza place next door)!
Jay was funny and very helpful. Go see him
Manni and Jas the best! Fast and so helpful!
Jay was great and easiest transaction ever !
Steph helped me quickly set up my new iPhone 13!! Love him
Jay and Chazz was great and very honest.
I had the best experience at the Verizon store located in Baldwin. Moi and Su are both professional, knowledge, and very respectful. It was a pleasure coming into the store. I was recommended by a colleague and was not let down.
Service was excellent. AVI WAS EXTREMELY patient with all of our questions and concerns. He was very informative and guided us to make the best choices based on our needs. Sue and Nathan were helpful with our follow up visit.
I went in to see about the series 6 watch and ended up with the watch and new iPhone 12 bundle deal. The gentleman were very informative and helpful. One of the employees helped me order bands for the new I watch, because the one that it came with I didn’t like. Great store
Wonderful experience with sim, she is so patient. Totally amazing for a new bie like me. She took care of me so well she saved me. Love you girl loving my new phone. Recommending sim to everyone!!
I came in for an upgrade and Chaz and Sim were very nice & helpful with ordering me the phone color I wanted and with the whole process of the upgrade in general. And Sim was very nice about the pricing for my phone case. Very lovely customer service at this place would definitely recommend!!
Nathan helped me at the Baldwin location. He helped me purchase a new phone and was very patient while he explained all of my options without pressuring me. His customer service was flawless and he deserves recognition. He took the time to explain the Hum device and installed it along with my cell phone holder for my vehicle. Nathan took the time to help me without rushing through the process and I will continue to return to this location because of his knowledge and hospitality. He is a huge asset to Verizon and you are very lucky to have such a quality employee.
Jay was awesome! Customer service on point.
Today I visited the Verizon store in Baldwin for the first time. I was helped by Nathan.He presented himself to be attentive, professional, skilled, knowledgeable and patient.I was at this store for 3hours which actually flew by. My old school way of thinking was skeptical about many things as you could imagine. Giving up my old phone, succumbing to higher rates and seeing no reason why.Both Nathans knowledge and patience helped me to relax and accept what would inevitably be best for me as a Verizon customerThis had NOTHING to do with a sales pitch but GENUINE concern that I the customer would NOT LEAVE the Verizon premise without what was BEST for me and I did...I now have a Samsung S10 which will suit all my concerns, speed upgrades, infinity storage for me, and quality pictures beyond anything I was experiencing with my note 5 that I did happen to also Love.Nathan is a true credit to the level of EXCELLENCE that Verizon promotes.Need great service...go to Verizon in Baldwin and request NATHAN !!!
Very nice people and very well explained
Sim is the best. Had tons of issues with my j3 she fixes everything for me. Got me a good deal. Will recommend her to everyone in this store. Good job amazing sim!!
Nick Was a good help in purchasing a new phone
I walked in today with 4 mixed matched phones that a friend wanted me to combine different things to different ones and it was a mess!! But Avi was awesome! He was patient and very knowledgeable and even though we didn’t get the phone from his store, he helped us out anyway. Great customer service and it worked because now We wouldn’t go anywhere else.
Its been a pleasure to come to this store. Sue is just amazing. She made sure I walked out of the store happy. I asked her many questions and she answered them all. Very informative young lady. I will definitely come here again for any purchases. Thanks Sue you are the BEST!!!!!
Jay was great and helpful. Would recommend
I never write reviews, honestly this is my very first one.I fell compelled to share my experience at the verizon store in the Baldwin shopping center on Atlantic ave. Everyone was very professional and so very accommodating. The manager Nathan has exceptional customer service skills .He goes above and beyond the call of duty. Nathan leaves no stone unturned when it comes to attending to customers and meeting there needs. If you need a phone or just have a general question this is the place to be Doing buisness here is a pleasure..
Moi and Nathan are the best! They are knowledgeable, caring and take the time to explain in detail, your options and costs . They dont try to push any service on you that you dont want or need. I would highly recommend using this location.
I have always dreaded going to Verizon to upgrade my phone, however I truly had an incredible experience at this location in Baldwin. The store is neat & the customer service was incredible. I was helped specifically by Nathan & he was just amazing - very friendly & knowledgable. He, also, really hooked me up with a lot of cool stuff. I would highly suggest traveling to this store for any of your Verizon needs! AND ask for Nathan!
Jay was the best …..why settle for the rest?
Jay was very wonderful and honest.
Jay was very wonderful and honest.
Total reviews rating 4.9
199 Reviews for Verizon 2023:
Review №1
2022-05-23I had pleasure to visit Verizon Baldwin. Jay provided us out standing customer service. He explained all the options available to offer best one according to our needs. I definitely recommend Verizon Baldwin to every one.If you are looking for the best plan & excellent customer service visit this store. I would like to Thank Jay he is such an asset to Verizon store.I wish him all the success . Definitely 7 stars for the store & customer service. Jay Keep up the great work .
Review №2
2022-01-30Hary was very helpful and gave us the best deals. This will definitely be my new Verizon location !
Review №3
2022-03-31I had such an amazing experience at this location. Got a warm from Jay and from that moment on he exemplified the best customer service. Going above and beyond assisting me, making sure all my needs were met! I left a very happy man with a brand new phone! makes sure to ask for jay when you come here
Review №4
2022-05-27Jay is beyond phenomenal and he took the time to explain my Verizon plan very clear and to the point.I’m very very happy to know and meet him. I highly recommend him and he is very very fast in his work and well organized.
Review №5
2022-03-20Jay was so helpful in informing us of ways to optimize our bills and make sure that we are only paying for exactly what we need. Serviced and upgraded my phone quickly and efficiently & made us feel very comfortable deciding to move forward with an upgrade. Will definitely be back to work with Jay again!
Review №6
2022-02-26Harry was the most helpful and thorough associate in this store. From start to finish, he was very knowledgeable about the product and did the best he could to ensure that we were involved along the way. Would definitely recommend.
Review №7
2022-07-21So I was forced to get a new phone because my fully functioning Galaxy S9+ is no longer being supported for security patches. Went to the Verizon store nearby and Manni did an efficient job of getting me into a new phone. A bit of good natured Verizon sales then she got to solving for what I needed.
Review №8
2022-04-24I had an awesome experience. I showed up with my daughters broken phone. Jay took his time to explain all of our options. He was very patient with my daughter and we found the right phone for her. I would definitely recommend this store!
Review №9
2022-06-10Jay was amazing today at Verizon, they made my phone transition easy and succesful. This location is amazing and Jay also was very informative. Will come back again. 5 stars !
Review №10
2020-06-30My boyfriend just got a new iPhone from this store, after years of desperately needing a new one, and the employees here were so helpful and got him all set up so quickly! They also ended up saving his family a bunch of money on their plan, without my boyfriend even asking. Would highly recommend, great staff and excellent service!