Verizon in Bay Shore
Location on the map
Bay Shore, Suffolk County, New York, US
Other Cell phone store Nearby:
Cricket Wireless Authorized Retailerfrom this place 1 mi
I want to thank Irvin who helped me today when I purchased a new phone. He spent a lot of trying ...
4.1 ·(85)from this place 2 mi
I rarely go to this one due to distance but always enjoy the staff. Super impressed with their st...
3.9 ·(38)from this place 2 mi
The staff seemed extremely lazy & the manager started laughing to her other coworker about how ma...
Verizon Authorized Retailer - Russell Cellularfrom this place 2 mi
STOP COMING HERE “ YOU OVER PAYING!! If you wanna save money either do everything online on Veriz...
2.5 ·(10)from this place 2 mi
I signed up with them 9 months ago. I should be a tech for them. I have a blue screen more than i...
3.5 ·(31)from this place 2 mi
Went in to get my fiancé a new phone for an upgrade and it was the most easiest process and the e...
3.7 ·(22)from this place 2 mi
My experience at AT&T in West Islip 15 Udall Road) has been excellent. I switched from another m...
4 ·(199)from this place 2 mi
Had a great experience today in store. My husband and I went to activate a new phone and Jason he...
Digitcom Computer & Cell Phone Repairfrom this place 3 mi
The owner of this place was incredibly helpful with my laptop issue. His customer service was gre...
Verizon in other cities:
Jimmy helped us with the latest promotion and we walked out with four upgrades to Samsung and Apple products. He is the most knowledgeable rep we have worked with over the years and steered us in the right direction. We are happy to have him as our rep and we know we can always ask him any questions we have. He shares his great knowledge easily and provides confidence in using our devices.
Stopped in with my girlfriend to upgrade her phone, Ended up getting an iPad, IPhone 13 ProMax bundle.Moi was the employee who helped us, He was very straight forward gave us a great deal and got us in and out in a timely matter.I will be stopping in to see Moi again when I leave T-Mobile. Thanks again!
Moi was pleasure to meet. He was able to meet the requirements I had for and went beyond in terms of transferring my data over if when it failed about 10 times. I will only work with him wherever he goes. He demonstrated professionalism, and shown integrity the whole process through.
I had a great experience at the Verizon store in bayshore NY. Jordan was my salesperson he was extremely helpful by helping me switch my service he was patience and very knowledgeable i was surprise he was only there for a year if you need any help with your phone or service he is the person to see Team #Jordan
The people there are very friendly, as well as helpful. I came back in looking for a replacement charger after accidentally buying the wrong kind during my last visit, but I lost the receipt. I showed the gentleman behind the front desk the charger I originally bought and he still happily exchanged it, giving me the one he was currently using. The charger I was given works perfectly, doing more than just simply charging my phone. If Im having tech troubles or looking for a certain item, I can for sure trust the people at this location.
I was a Verizon customer who switched to T-Mobile, but after a few years wanted to switch back. The process is usually such a hassle and takes forever so I tried ordering online instead of going to the store. Of course, there was an issue with the order and I was about ready to forget the whole thing. I called up this store and Matthew told me to come on in. I was worried that I was going to be there for hours but Matthew had me out in no time. He even found me some extra deals that I wasnt offered online. I was blown away by my experience here and the fantastic service.
This store is the best. The manager and salesman Matt runs a excellent Verizon store. A definite model store . I was helped by Matt and Jordon on more than one occasion and each time I was impressed with my experience. I appreciate the professionalism, knowledge , and at the same time down to earth manner this store operates at each time I have been there.A++++++++++ keep it up!
Jordon was amazing!!! He helped me at another location but he normally works out here. Some of the best service I have ever had and he is accommodating, knowledgeable, and kind! He was very patient with me as I work far away from the location I was at and came in a half hour to close and he stayed past close to make sure I was all taken care of without making me feel rushed. AMAZING SERVICE!!!
Today I went to Verizon in tears. I accidentally deleted all my photos from my phone. Photos from when my kids were babies. I was beside myself. Sue saved the day. Literally !!! She retrieved all of my photos. Reassuring me she’d figure it out some how. And she did. I’m so grateful to have all my important memories back. She kept me calm to say the least. If you ever need assistance at Verizon..... Sue is your girl!!!
Had a problem with a phone being locked out and had stopped by an “authorized dealer” who turned me away and said I needed to go to the Apple Store. I came here and explained the situation to the Store Manager Matt and he said he could fix it by resetting the phone which he did and the phone is back to running great. These guys are great (Sean was great handling customers while I waited). I recommend this store 100%!
I stopped into this location today with an issue my old iPhone was having. I tried everything to fix the connectivity and functionality of the phone but it was fried! Miguel helped me right away and Lucas the Asst Manager spent a lot of time with me helping me transition to a better device and even took time to explain some cool features and bonus programs from Verizon. I got excellent customer service, a great deal & trade-in. Well done guys! Highly recommend this location.
Best Verizon Store I have ever been!!! Matt is amazing he helped me out and got my phone working even got me a new iPad and switched me over to Fios for my house!! I went to west islip before hand and they couldnt be bothered to help me with my phone said go to apple. So happy I stopped in Jordon was great too they work as a team and you could tell they really care about there cucustomersl thank you guys again!!!
What service! Last week I realized I needed better cell service. Went to 3 leading service providers. And Doubled back to Verizon.... WHY.? SERVICE ALL THE STAFF was knowledgeable. Not just one, EVERYONE I ENCOUNTERED. Over the Few visits (I have multiple lines..) they showed thier skills. I left the store fully aware of everything.. Not bamboozled like other carriers. KUDOS TO ROY you rock.....
Promises made, unkept.Poor customer service by phone and on line.Call service has unbelievable wait times,staying on without answering. The online service is poor, repetitive actions are asked of you which get you to a dead end.Verizon has unsatisfactory service for ridiculous prices.I would not recommend.
Su and Miguel and two are excellent people. They both have excellent customer service. I am so happy to come to this store for the first time, and Meet them!!!!! So happy for all Sus help she is amazing!!!! Miguel made my daughter very happy and showed her all the features on the S9+ camera and was very polite and friendly. Highly recommend this store !!!!!!!!
I went into to the store today for help because I lost all my pictures on my phone. Su took the time to assist me. She spent so much time with me. I purchased new phone and she explained everything to me. And set everything up for me, she even came to my car to set up my bluetooth. She was so helpful and pleasant and explaimed everything to me.
I was in desperate need of help with setting up my cell phone. I am not computer or cell phone-savvy. Su was available, and cheerfully sat with me for quite a long time. She was extremely patient in clearly explaining my phones functions to me. Su was very knowledgeable and helpful. She assisted me with a friendly smile. Verizon should hire more employees like Su. Ms. Su should be given a promotion AND a raise!! Thank you very much!
Ill tell ya, I had the most difficult time with this program on my phone, I went to other Verizon stores in the area and no one could help me figure it out. When I came to this store Miguel immediately helped me without trying to just sell me something. The guy took his time to fix the situation and I was very happy leaving this store. Anytime I need a phone or anything I am going to this store to see Miguel. 5 star customer service. Thanks.
Came in to get a new plan and phone with verizon. Was greeted immediately upon entrance and was seated comfortably with a representative, named Rahul. He offered us refreshments and we got down to business. The service was swift and we were treated as though we were long time customers.And now they will have a long time customer!
Went to this location this morning. Between business and family I have 9 phones to upgrade to various Models. ( Note 9 and IPhone X models) @ $10, 000 worth of phones plus activation fees, new covers..... plus over $900 in monthly bills. When I asked about transferring info from one phone to another they told me they dont do that and I would have to just change it on the cloud. If I had any glitches I should just call the tech support line. On 9 phones.... I have used Verizon for a long time, but Monday I will be checking other providers to see if anyone provides any kind of service help anymore.
Didn’t even know this place was open, was just passing by and decided to stop in quickly to change my phone number. Had a great experience! Walked in, was seen quickly and helped by a very helpful associate Rob! Will definitely be returning here for all my Verizon needs!
I have to say you get the best service ever from this location Im so glad that I switch to this location I cant stand going to Verizon in bayshore mall, but this Verizon here at 860 sunrise hyway, next to old navy, and staples, these guys know what theyre doing. ROHIN was really helpful and had so much patience with me, I applaud him. Thank you , thank you!!!
This was an amazingly made simple experience with the help of Lucas.This new store is not only super personable but brightly lit & very informative.We saved money with his help on the adding of my daughters line.We paid our bill and are now very content.Everythinh went very smoothly and this will be our go to Verizon location.Thanks Bro😊
Total reviews rating 4.9
199 Reviews for Verizon 2023:
We came in not knowing what we needed and Jay walked us through our options and explained everything. He was an expert in helping us with our business account and got us all squared away. He was professional, knowledgeable and expert. He was so awesome and we will recommend him to all our business associates and colleagues. We are so impressed and satisfied!
Amazing and quick experience! Best experience I’ve had at a Verizon. Nick was great and insightful and helped me upgrade my plan and get a new phone in no time. Highly recommend.
Best verizon store! Sim was super helpful and extremely knowledgeable. He helped me with trading in my old phone, choosing the best new phone for me and making sure I got the best deal. I love how quickly they can transfer the data to the new phone. Sim knows the ins and outs of all the devices and plans verizon carries. He was even able to help several other customers as I waited for my phone to be ready, you can tell He knows his stuff. I will definitely be returning in the future.
Came into my local Verison store today with a few issues regarding my phone. I was introduced to Matt and he immediately made me feel comfortable and jumped right in to my issues. His attention to detail and ability to make me feel a tense was appreciated. He set up all my accounts, switched my phones, IPad, and everything. Not sure who reads these, but if someone high up sees this, give Matt a raise, a corner office with a city view or a personalized cake even Friday. He is that great.
Came to buy a new phone today. Jas was really helpful and made the process very smooth and quick. He’s very knowledgeable. Would definitely come back to him and recommend him to others
Clean and friendly staffed store. I was helped by Sim, who helped me upgrade my iPhone and VZ plan.He followed through on all set expectations, including calling me next day to advise me my plan was updated. Thanks for all your help, I appreciate it!
Came into Verizon with my phone completely destroyed from dropping a 70lb dumbbell on it at the gym. Luckily Sim was able to help me out with the best phone that would best match my personal phone needs! Acquiring the new phone and transferring my data from old phone to new phone was a smooth and seamless process thanks to Sim.
Matthew Pope was an excellent help. He made sure we got what we wanted and was helpful throughout the process. He gets straight to the point and doesn’t play around when it comes to customer service.
I just went to this location to purchase an iPhone 13 and it turned into a great experience. The person that assisted me was JJ. This young man was very knowledgeable, personable, and professional. I will only visit this location for my cell phone needs and refer all my friends and family!!!
Amrit was super helpful and resourceful. He sat with me and My son while he got his first phone. He went through all the options and found us the cheapest plan. Would recommend highly.