We came in not knowing what we needed and Jay walked us through our options and explained everything. He was an expert in helping us with our business account and got us all squared away. He was professional, knowledgeable and expert. He was so awesome and we will recommend him to all our business associates and colleagues. We are so impressed and satisfied!
Amazing and quick experience! Best experience I’ve had at a Verizon. Nick was great and insightful and helped me upgrade my plan and get a new phone in no time. Highly recommend.
Best verizon store! Sim was super helpful and extremely knowledgeable. He helped me with trading in my old phone, choosing the best new phone for me and making sure I got the best deal. I love how quickly they can transfer the data to the new phone. Sim knows the ins and outs of all the devices and plans verizon carries. He was even able to help several other customers as I waited for my phone to be ready, you can tell He knows his stuff. I will definitely be returning in the future.
Came into my local Verison store today with a few issues regarding my phone. I was introduced to Matt and he immediately made me feel comfortable and jumped right in to my issues. His attention to detail and ability to make me feel a tense was appreciated. He set up all my accounts, switched my phones, IPad, and everything. Not sure who reads these, but if someone high up sees this, give Matt a raise, a corner office with a city view or a personalized cake even Friday. He is that great.
Came to buy a new phone today. Jas was really helpful and made the process very smooth and quick. He’s very knowledgeable. Would definitely come back to him and recommend him to others
Clean and friendly staffed store. I was helped by Sim, who helped me upgrade my iPhone and VZ plan.He followed through on all set expectations, including calling me next day to advise me my plan was updated. Thanks for all your help, I appreciate it!
Came into Verizon with my phone completely destroyed from dropping a 70lb dumbbell on it at the gym. Luckily Sim was able to help me out with the best phone that would best match my personal phone needs! Acquiring the new phone and transferring my data from old phone to new phone was a smooth and seamless process thanks to Sim.
Matthew Pope was an excellent help. He made sure we got what we wanted and was helpful throughout the process. He gets straight to the point and doesn’t play around when it comes to customer service.
I just went to this location to purchase an iPhone 13 and it turned into a great experience. The person that assisted me was JJ. This young man was very knowledgeable, personable, and professional. I will only visit this location for my cell phone needs and refer all my friends and family!!!
Amrit was super helpful and resourceful. He sat with me and My son while he got his first phone. He went through all the options and found us the cheapest plan. Would recommend highly.
Sim was very helpful and courteous! Polite and was very knowledgeable. He was able to help me in and I’m very pleased. I will only come to this Verizon location for all my needs in the future.
Stopped in last minute was in and out in about 20 minutes. Jas was amazing. Looked into several phone lines. Got me a very good deal and offered a discount on a phone case. Very knowledgeable. Very professional. My family will be back to do further business with him!
JJ was an excellent sales rep, answered all my questions, took a long time out of his day and helped me out tremendously. Very friendly great guy, highly recommend talking to him and asking for his assistance.
Came in with a problem with my phone and Matt was able to get it fixed in no time and get me up and running. I went to best buy first and they couldnt fix it but Matt got it done in no time at all. 10 out of 10
Matt was a huge help! He answered all my questions and got me a good deal on a new iPad mini and Galaxy S21. Definitely recommend seeing him! Thanks Matt!
My man Matt was awesome help! He explained everything perfectly, and went through the switch step by step with me. Highly recommend
Amrit was very helpful while getting my new iPhone. He answered all questions i had and made transferring my phone easy.
Amrit is the most wonderful associate ever. He helped fix my phone when I thought there was no hope. Definitely the best ever!!!
I was in & out fast thanks to Matt. He helped me fix my number back to my cell phone & open a new line for my iPad. Very helpful & courteous.
The experience with Sim at the Verizon Store was excellent he is a courteous guy and very knowledgeable. If you get the chance go see him
Had such a great experience at Verizon today! Got a great trade in deal for my old phone. Moi was really great and so helpful! Would definitely go back and work with him again!
I came into the store today and Moi was extremely understanding and helpful. He not only made us feel comfortable but made the experience quick and easy. We will definitely be coming back to this location the next time we need to go to Verizon! Thanks Moi!!
It couldn’t have been a better time & deal to switch from T-Mobile.Jay Singh from Verizon gave us the best deals on our phones as well as keep same Numbers for all 3 lines.Overall monthly bill lower than T-Mobile with 3 brand new phones!
My experience with nick at Verizon wireless was the best. He was patient and friendly during the entire upgrade. I would recommend him to anyone I know that has Verizon cell service.Thanks nick. See you again
Amrit The service was amazing as usual. Thanks so much and we will be back for future purchases!
Amrit was very knowledgeable in purchasing a new phone. Made it a pleasurable experience.
Nick helped me fix my phone and got me in and out the store very quickly. Great service I recommend him. Will be upgrading my phones with him only.
The manager Matt is super helpful got me up and running with my brand new phone got me a great deal and switched over all my information!! Best Verizon store
Matt is hands down the best. My phone wasnt working and he set me up with a new phone and got everything switched over. I went to another store and they told me they couldn’t but Matt got it done!!
JJ was amazing and helpful! Upgrading my phone and getting the Apple Watch was a smooth and painless time unlike previous experience!
Matt has been a great help got us what we needed and more excellent customer service love my new phone
Matt was very helpful. Made it really easy to switch my phone back to Verizon and made sure I had everything I needed.
Came into today to buy an iPhone 13 pro max and JJ helped me out tremendously with setting me up with the phone and he showed great customer service overall
Matt the manager was very helpful and very respectful and I would recommend him to everyone. I was so frustrated with my old phone and he helped me with all my questions. He made me laugh and made my experience in this store so great and amazing.
Jas helped me and my mom get our new phones set up. Great guy and 10/10 service!
Nick was great helping my mom get her new phone. Very patient and knowledgeable!
Verizon Wireless Is A Great Phone Place And Customer Service Is Very Great And Professional, And The Manager Matt Is Very Nice, Humble, And Helpful, And I Know Him Too And Im Very Friendly With Him He Helps Me Out As Well And He Will HelpYou Out Too.
Matt was extremely helpful and went beyond and above to make my transfer to Verizon easy.
I had a great experience w JJ at Verizon. He provided excellent service, extremely nice and very knowledge.
Matt was a huge help fixed all my problems and got me up and running again. Best Verizon store
I have been to this store twice within the last 2 months. Desmoi H. has always gone above and beyond his duties to help me. My experiences have been pleasant and so helpful. He turned my worst day into a happy one. I highly recommend this store and this employee!
Came in today to get a phone. Moi was great. He was able to make my day and provide excellent service. Its good to see that there are sales reps who can provide great conversation and handle multiple things at once.
Amrit Very helpful. Calm and explain everything to me. Very happy with his service.
Jimmy helped us with the latest promotion and we walked out with four upgrades to Samsung and Apple products. He is the most knowledgeable rep we have worked with over the years and steered us in the right direction. We are happy to have him as our rep and we know we can always ask him any questions we have. He shares his great knowledge easily and provides confidence in using our devices.
Jimmy did a fantastic job at assisting me into my first smartphone! He was very confident and knowledgeable in his ability and answered all my questions. Will definitely be coming back for all my phone related needs
Had the pleasure of dealing with Moi. Very handsome yet knowledgeable young man. I learned more about my device than YouTube. If anyone is reading this, please see Moi. He will lead you in the right direction and make sure things are done right. Continue to shine!
Came into Verizon store to figure more about the new phones. I was given correct and accruate information by Moi. I needed something updated but also ease to use. This guy is beyond awesome! Give me more than a raise. Very versatile and kind
MOi was beyond helpful. My phone was broken beyond the screen and this amazing guy was able to get everything off the old phone and put it onto the new one. Great service. Will absouletly recommend this store!. Forever a HotSpot customer.
Jay jay was way helpful. I dread the new phone setup experience but he was so informative that it was actually a pleasure this time around. Thanks Jay jay!!!
Stopped in with my girlfriend to upgrade her phone, Ended up getting an iPad, IPhone 13 ProMax bundle.Moi was the employee who helped us, He was very straight forward gave us a great deal and got us in and out in a timely matter.I will be stopping in to see Moi again when I leave T-Mobile. Thanks again!
Matt is very good very nice very sweet help me with new phone
Came into Verizon to get upgrade; Moi was awesome. I got everything I needed and made a new friend. Place was clean and very friendly.
I came into this Verizon store to get a new phone for my daughter and ended up getting phones for the family. The store was clean and the service by Moi was excellent. I highly recommend coming here for your phone needs .
Matt Is the best he got me a brand new phone and got all my stuff moved over when my old phone was broken thank you for my new S21 fe!!!!
Was helped out by Nick and he helped me get the accessories I needed. Good quality products in this store.
I was desperate how to fix my cell phone ,Matt Pope was extremely helpful and completely fix my phone . So pleasant to answer me every details. Thank so much .
Amrit great service and very helpful a pleasure to deal with
What Can I say, Jay what a excellent agent you are, Verizon has a potential agent providing an Unbelievable Customer Service, Keep up The good momentum and excellence with the Customers!
Went to Brentwood to get a replacement phone and they were awful! Moi was able to get me in contact with Warranty Department and get me a release phone at no charge! This young man is saved me from a terrible headache and went beyond what he had to do
Have been going to Matt for years!! Always takes care of me and my whole family I love him!
Came in with friend to do a upgrade and Moi was great! He even got me a new phone as well. Great pricing and ovely atmosphere
Matt is the best got me a new s21 fe and got all my old stuff back
Moi was pleasure to meet. He was able to meet the requirements I had for and went beyond in terms of transferring my data over if when it failed about 10 times. I will only work with him wherever he goes. He demonstrated professionalism, and shown integrity the whole process through.
6 months now and I still have not received my 1k for my note 10 I turned in. Each time I call they tell me next month it will go through. There is never a manager available and I would not recommend this store to anyone.
JJ helped me with my plan & was excellent!!! Highly recommend this store to anyone ! 😊
Moi was able to get me in and out of the store in a respectable amount of time. My husband lost and his phone and Moi made it easy and was efficient in his performance. Definitely will come back to see Moi
Amrit was great. Highly knowledge and recommended
Moi was super helpful. The store is very clean and I would definitely come back here again! It’s much easier to get your phone here than order online.
I came into the store today and Moi was a great help and I love the new phone. He explained everything clearly and just helped me through the whole thing
I had a great experience at the Verizon store in bayshore NY. Jordan was my salesperson he was extremely helpful by helping me switch my service he was patience and very knowledgeable i was surprise he was only there for a year if you need any help with your phone or service he is the person to see Team #Jordan
Was extremely helpful, gave so much insight on which phone to get.
Moi Was able to help me with all my needs. He also helped me set up my phone. He gave me excellent service while I was in the store
The people there are very friendly, as well as helpful. I came back in looking for a replacement charger after accidentally buying the wrong kind during my last visit, but I lost the receipt. I showed the gentleman behind the front desk the charger I originally bought and he still happily exchanged it, giving me the one he was currently using. The charger I was given works perfectly, doing more than just simply charging my phone. If Im having tech troubles or looking for a certain item, I can for sure trust the people at this location.
I came into Verizon to get a new line and Moi was great ! I got plenty of knowledge on the phone and was in and out in no time! This man is great!
I was a Verizon customer who switched to T-Mobile, but after a few years wanted to switch back. The process is usually such a hassle and takes forever so I tried ordering online instead of going to the store. Of course, there was an issue with the order and I was about ready to forget the whole thing. I called up this store and Matthew told me to come on in. I was worried that I was going to be there for hours but Matthew had me out in no time. He even found me some extra deals that I wasnt offered online. I was blown away by my experience here and the fantastic service.
JJ was awesome!!!! He fixed my watch when the Verizon online techs couldnt!!!
I called the store , 30 minutes later arrived and as promised Jay was able to help me and I was in and out in less than 20 minutes !!! I recommend this store for all your Verizon needs !!!
This store is great. I was helped by Amrit and he was very personable and helpful
Great experience… quick easy knowledgeable. Worked with JJ 10/10 recommend.
Jay was awesome! He made the process of switching services so easy! Thank you!
This store is the best. The manager and salesman Matt runs a excellent Verizon store. A definite model store . I was helped by Matt and Jordon on more than one occasion and each time I was impressed with my experience. I appreciate the professionalism, knowledge , and at the same time down to earth manner this store operates at each time I have been there.A++++++++++ keep it up!
Jay was great to deal with, got us our new phones quickly. Great price
Moi took great care of me today I appreciated him & his team for taking me right in & giving me the best deals for the holidays !, Glad to have Verizon as my carrier
Jordon was amazing!!! He helped me at another location but he normally works out here. Some of the best service I have ever had and he is accommodating, knowledgeable, and kind! He was very patient with me as I work far away from the location I was at and came in a half hour to close and he stayed past close to make sure I was all taken care of without making me feel rushed. AMAZING SERVICE!!!
Excellent customer service. Jay was very professional and knowledgeable
Jay at Verizon was great to work with and very helpful. Would highly recommend!
Matt is the best always see him for good deals and help
Moi Rocks! This man has excellent communication skills and goes above and beyond. i will coming back until they stop making phones. 12/10
Moi took great care of us today, him & his team sat us right down & gave us the best deals for the season, glad to have Verizon as my carrier!!
Amrit -Great service. Very knowledgeable and friendly
I came to Verizon moi helped me out big time ... got me great price on a trade in and man the store was super clean
Came to Verizon from sprint and moi hooked me up ... got me a great price on my old phone and a great deal on my monthly plan ... store was very clean as well
Went to pay bill. In and out. Also didnt charge for payment. Young ones running it. They know what theyre doing. My guy was Jimmy, go to him thx.Joel out.
Moi was fantastic in helping us switch from T-mobile to Verizon! He went out of his way to make sure we got everything we needed!
Today I went to Verizon in tears. I accidentally deleted all my photos from my phone. Photos from when my kids were babies. I was beside myself. Sue saved the day. Literally !!! She retrieved all of my photos. Reassuring me she’d figure it out some how. And she did. I’m so grateful to have all my important memories back. She kept me calm to say the least. If you ever need assistance at Verizon..... Sue is your girl!!!
Jay was a great help, fantastic guy and knew what he was doing.
Moi was super nice and he treated me with respect! Definitely recommend to anyone I know. Location was also clean and well presented!
Amrit wasVery helpful knowledgeable and profesional!
We had a great experience at this store. Moi was fantastic in helping us switch from tmobile to verizon!
Came in to get accessories for my new phone and moi was great ! Great variety of accessories in the store and very clean.
Both associates were really nice. Moi made our purchase super easy and fast!
Purchased 5 phones with Moi today! What a pleasure he was extremely helpful and informative! Go to the Bayshore Verizon Store and see Moi!
I was helped and greeted by Rob. I had a great experience with him, he was able to keep my bill the same and still managed to get me a new phone!! He was phenomenal and got me everything I needed. I would recommend him to everyone that stops by the store!
I had a pleasure dealing with Moi! He did great! I love my phone!
Jay Singh gave very good service I would definitely work with him again
Had a problem with a phone being locked out and had stopped by an “authorized dealer” who turned me away and said I needed to go to the Apple Store. I came here and explained the situation to the Store Manager Matt and he said he could fix it by resetting the phone which he did and the phone is back to running great. These guys are great (Sean was great handling customers while I waited). I recommend this store 100%!
I stopped into this location today with an issue my old iPhone was having. I tried everything to fix the connectivity and functionality of the phone but it was fried! Miguel helped me right away and Lucas the Asst Manager spent a lot of time with me helping me transition to a better device and even took time to explain some cool features and bonus programs from Verizon. I got excellent customer service, a great deal & trade-in. Well done guys! Highly recommend this location.
This store is the best Matt is very patient and helped me with everything setting up new phone and got me a lot of money off a Apple Watch and iPad too.. thank you Matt and Verizon for having him
Came in to do a transfer and blown away! Moi was able to get me in and out in a timely fashion! Def would recommend
Jay was great ! He did everything and I walked out with my new iPhone 13.
Amrit was wonderful, very helpful and funny
Jay was awesome and super helpful. He was also very patient.
Best Verizon Store I have ever been!!! Matt is amazing he helped me out and got my phone working even got me a new iPad and switched me over to Fios for my house!! I went to west islip before hand and they couldnt be bothered to help me with my phone said go to apple. So happy I stopped in Jordon was great too they work as a team and you could tell they really care about there cucustomersl thank you guys again!!!
What service! Last week I realized I needed better cell service. Went to 3 leading service providers. And Doubled back to Verizon.... WHY.? SERVICE ALL THE STAFF was knowledgeable. Not just one, EVERYONE I ENCOUNTERED. Over the Few visits (I have multiple lines..) they showed thier skills. I left the store fully aware of everything.. Not bamboozled like other carriers. KUDOS TO ROY you rock.....
Great store staff.Store Manager Matt helped me transfer my old phone data over to my new phone.He was thorough, polite and friendly.
We had a great experience! Moi did a great job helping us switch from tmobile to verizon.
Moi was awesome! We had great service. Answered all our questions and was extremely knowledgeable!
Came in to the store looking for accessories for my new phone and Moo was able to get more more things for my devices at a reasonable price. I will come back everytime
AmritaVery knowledgeable Ndelpful in resolving my issue
Our experience here was great. Our sales associate, Moi, was very knowledgeable and got us a great deal.
Amrit amzing service recommend highly.
Just purchased my son Ipbone 13 moi was a great help fast and on top of everything will be back again and will send refer
Jimmy was terrific. He was professional and very helpful. Could not have been a better experience.
JJ was great! Recommend him highly!
Came into this store with a question on a promotion and Jordon really did the right thing and helped extremely! Definitely recommend to see him!
Great Experience with purchasing phones from Sim
Moi was absolutely wonderful in helping setup my phone! Friendly and knowledgeable service!
Amazing service, especially Jordon! Such a pleasure. He helped me put a liquid screen saver on my phone in 2 minutes!. You need to go to this verizon store!!!
Fast and helpful service. Jordan helped me with a loyalty discount since I’ve been a verizon customer for 5 years.
Verizon representative Roy at this Verizon location was super knowledgeable professional efficient and pleasant! Thank you Roy for a great new phone upgrade experience!!!
Hello World! Just went to Verizon store in Bay Shore mall and met Matt Pope. He is smart and extremely helpful. His recommendations saved me a lot of money and taught me how to use my phone more efficient y. He is a kind, great person. ❤️👌
I stopped in just to have my information transferred from one phone to another. Su was able to help me with ease. No pressure to buy anything else.She knows her business. They will be my new Verizon dealer from now on.
Promises made, unkept.Poor customer service by phone and on line.Call service has unbelievable wait times,staying on without answering. The online service is poor, repetitive actions are asked of you which get you to a dead end.Verizon has unsatisfactory service for ridiculous prices.I would not recommend.
Excellent experience. Moi was very courteous and helpful. Would definitely recommend this store.
This Verizon was very helpful. Saved me time , and helped me get the best deals .Great service overall. Would come again:)
Su and Miguel and two are excellent people. They both have excellent customer service. I am so happy to come to this store for the first time, and Meet them!!!!! So happy for all Sus help she is amazing!!!! Miguel made my daughter very happy and showed her all the features on the S9+ camera and was very polite and friendly. Highly recommend this store !!!!!!!!
Su was so friendly and so knowledgeable! I felt like I was in good hands, telling her what features I was looking for and allowing her to help match me to a phone. I will be back to see her for my Verizon needs!
Su was super amazing ans sweet! She set me up with my new tablet that needed to purchase and my new phone! Could have not done it without her! Thank you so much!
I went into to the store today for help because I lost all my pictures on my phone. Su took the time to assist me. She spent so much time with me. I purchased new phone and she explained everything to me. And set everything up for me, she even came to my car to set up my bluetooth. She was so helpful and pleasant and explaimed everything to me.
Got my new phone. Great service. Worked with Su and she was extremely helpful. Took care of transferring all of the information to the new phone and helped with promotional items I was not aware of. Definitely recommend.
I was in desperate need of help with setting up my cell phone. I am not computer or cell phone-savvy. Su was available, and cheerfully sat with me for quite a long time. She was extremely patient in clearly explaining my phones functions to me. Su was very knowledgeable and helpful. She assisted me with a friendly smile. Verizon should hire more employees like Su. Ms. Su should be given a promotion AND a raise!! Thank you very much!
Ill tell ya, I had the most difficult time with this program on my phone, I went to other Verizon stores in the area and no one could help me figure it out. When I came to this store Miguel immediately helped me without trying to just sell me something. The guy took his time to fix the situation and I was very happy leaving this store. Anytime I need a phone or anything I am going to this store to see Miguel. 5 star customer service. Thanks.
Su was wonderful! Very knowledgeable and patient when showing me how to access and learn how to use phone and tablet. I would highly recommend her to all my friend and family. Shes amazing!
Amrit very helpful. Great service!
Su provided excellent customer service. She was patient professional courteous and extremely knowledgable. It was a pleasure dealing with her she made adjusting to a new phone as easy as possible.
Came in to see my options for replacing my broken iPhone 6s Lucas and Rahul were awesome helped me set up my new phone and even got me a new tablet! Very professional individuals who knew what they were talking about. Will refer all my friends to come here.
I have very limited knowledge of technology, we purchased two phones today. Rohin was incredibly knowledgeable, professional, and helpful. His courtesy and warmth made our Verizon experience perfect.
Moi did a great job switching us from T-Mobile to Verizon!