Delivery
Yes
Verizon in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 800-880-1077
Site: http://www.verizonwireless.com/s...
Site: http://www.verizonwireless.com/s...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–5PM
Verizon in other cities:
Comments (82)
Major scam at this store - they add changes to your account when you don’t agree to change it - verzion states that this location was one of there stores and not a private own store and that’s why I was in there. If it was so they will not do what they did . BE MINDFUL OF THIS PLACE. Verizon was informed of there scam and am sure not just by me if they continue to do there unethical way of businesses Verizon wireless will be held accountable !!
I always dread going to Verizon but my precious trip was very pleasant!! Yvonne and Hugo? helped me with every question I had and helped me to pick a really cute case! I really appreciate the good service! Thank you.
I found the staff here to be helpful and easy to work with. I knew exactly what I wanted when I walked in. I signed up for wireless home phone service, and was with them for a few years. I had no problems with the service, in fact it was quite good.I see that some reviewers complain about being sold services that they didnt want. I find that its important to do your research upfront and have a good idea of what you want before walking into a place like this. Any of these companies - AT & T, T-Mobile, Verizon, etc. I going to try to sell you extra services you might not want. If youre not well-versed, or just not good at saying no, take someone with you to help so that you dont get taken advantage of.
Yvonne took care of me very well,good actitud, good comunicacion, very clear and precise, very sure of herself
Be careful with this guys they will lie and scam you. my father got into a big debts because of this guys. but i have under investigation.my father its almost 80 years old and lie to him just to get him into a wfie spot plan. in 2 months he owns almost $500 dollars but i will make sure they paid him back and perhaps close th e store. otherwise millions suit.
It is not a corporate store location. Terrible communication skills if you get the opportunity to go inside the store. You will be allowed in you are there to pay bill or pay to see the device.
Wasnt open even though it said it was when I checked their site. Thanks for the huge waste of time. Update your hours if youre not open -- not a hard thing to do.
Useless. If you ever need anything call Verizon. The store front/ it’s employees are useless. They only have the stores open if you are going to give them money. I am very disappointed, now I know it’s a waste of time to go to the stores.
Terrible Service .Was Told Nothing Can Be Done On My Account ,Ended Up Resolving The Problem Over The Phone.
Very helpful. I went in with a simple concern and left with my phone working again. They have employees who are bilingual which is helpful for the area. Convenient location, on the way to the GWB.
Horrible Customer Service, had my sister waiting for over an hour and said they couldnt help her because she wasnt a authorized user. If they would of took the time to ask her questions and look into it they would of noticed the note on the account.
Place is professional and helpful, did not see many customers when I visited, but would take a chance and return if need be.
Very nice service !!!A pleasure going in there
Great service
Riossi Pizza, is the best for quality and taste. Love the thin crust overall of the Pizza. The Sauce is definitely homemade! I highly recommend them
Very clean store. Great customer service by Justin.
It was quick and efficient didnt wait any time the second I walked in I was helped and the service was amazing.
Great place were they answer all your questions
Love this place.
The WORST carrier ever...STAFF IS UNTRAINED...They all give you a different answer..very poor service
Love Verizon, the staff is very polite and you get good costumer service at this store.
In the long run its not worth it at all doo not condone any business with this company under any Circumstance you where warned 🤷🏿♂️
Upgraded my iphone and they signed me up for Total Mobile Protection without telling me or even offering it as a possible. Sneaky and gross!
Very friendly people working here ! And they tell you everything you will be charged for .
I was given complete and prompt service.
Some problems in the beginning when installed seems to working pretty well now!!!
Excellent service.. Eddie is an excellent person and employee
Bomb
Found a reasonably priced Otterbox for my cellphone.
This store has the most dumbest people working there.
Staff doesnt seem that knowledgeable, either that or theyJust dont care
Very nice
They have friendly service
This place has friendly staff just the Verizon networks sucks
Very friendly service.
Amazing customer service!
Beautiful places
I like that place 👌 perfect
Great customer service
The customer service is not professional
These guys can help with any problem 👍🏿👍🏿👍🏿👍🏿👍🏿
Excellent service
Great custom service
They were helpful
Love.
Impossible to buy a phone here
Not helpful...
Great service!!!
Too expensive
Not so helpful
T-mobile is the way to go
Great staff
Great service
So frndly environment
Good...
Phone servicr
Great
Super attentive and effective
Very expensive service and they are always right at the level of debt
Good cell phone store, excellent customer service, especially a girl called Yara, always very willing to help and give the customer what he needs.
Terrible service, in order to sell they offer you everything but in the end they do not comply. If they offer you something, try to get it in writing, do not take that precaution and in the end they deceived me.
I dont like you, you start with a plan of $ 100 dollars and end up paying monthly 113 and 108. And if you travel and use it, prepare to pay over 400 dollars depending on the number of calls
On this site they deceive you and put you plans and / or services that you do not want! I had to call Verizon and complain about something I had not requested when I bought a new phone
Attendance by a lousy boy, but a girl answered perfectly
In that store you have to be careful with those employees😡🤬
Excellent a very trained staff especially a young woman who is pregnant
. Very good and they are very friendly
Everything was fast and good
Very well
Very well
I like it
Good service
Total reviews rating 3.8
82 Reviews for Verizon 2023:
Review №1
2022-06-14Do not shop at this location, the sales reps are disingenuous, do not care about the customer and all they want to do is sell product. What ever happened to the customer service experience? My interaction with manager on duty Omar was not a pleasant one. His careless demeanor of what i had to say and black and white approach to my problem. You decided to shop here that is on you It takes years to win a customer and only seconds to lose one. Employee behaviors are a reflection of the management team and I found that out the hard way. If you are having an issue with a Verizon service dont go to this store, call Verizon customer service. At least they will pretend to care.
Review №2
2022-06-13Horrible experience. Please do not waste your time going here. I had made a payment in cash with a sales associate. And there’s no record of my payment being shown, however after calling customer service I was informed that they did in fact access my account .. so basically the sales associate pocketed my money. I should’ve known not to even go here considering people were taking their breaks on the sales floor and eating on the sales floor. I’ve been a store manager for 4 years none of which explained above is acceptable.
Review №3
2022-03-07Just like many others, i had a terrible experience here. The staff here was really NOT interested to help you at all. I came here when the store was empty, one girl just looked at me and not even answering my question and looked she was stoned. I walked to another person, and he was clueless about the product i was asking . After trying to clarify it for a good 5 minutes and getting nowhere the person who I assumed is the manager stepped in and basically just told me that they know nothing about Fios at all. Great job Verizon.
Review №4
2022-03-21I was switching my 4 lines from t-mobile to verizon. It was really fast and all staff was really helpful and great until I saw my first bill online. I specifically told that I DO NOT NEED insurance for my phones, but they included a protection for 3 lines??? for 45 $ a month???? I was able to cancel it, but still fighting verizon to get my 45$ this month. So, be very careful, double, better triple check what they are doing. They are SCAMMERS!!!Update on March, 21: Apparently, this store is LYING to the clients about the promotional sales. I was supposed to get a new 12 iPhone for 3.33 $ a month for 30 billing cycles. But, Verizon company declined the sale Due to ineligible purchase method. I think this store is FAKE. DO NOT GO TO THIS STORE. SCAM ALERT.
Review №5
2022-06-15Anna Ramirez took care of everything I needed. Went above and beyond when the online portal couldn’t solve my issue for months!
Review №6
2022-06-06Very knowledgeable and helpful group. I would highly recommend them.
Review №7
2022-03-26Excellent! Kristina was so competent and also so personable.
Review №8
2021-06-03I dont know if it was the rain or the time of day but there was absolutely no line and I was about to be assisted immediately 😆😆😆... fixed my auto pay in 2 minutes 🎉
Review №9
2020-11-03Lets not kid. It was quick and they gave me what I wanted. Some times you do not need anything fancy. Just solve my f-ing problem quickly. Thats what they did.
Review №10
2021-09-04Nice and helpful customer service people. Not too long to wait.