Identifies as women-owned
Yes
Verplanck Auto in Beacon
Categories
Location on the map
Beacon, Dutchess County, New York, US
From the business
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Phone: +1 845-831-9225
Site: http://www.verplanckauto.com/
Site: http://www.verplanckauto.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (79)
So at first I loved this place. They did a great job on my exhaust leak. Then I went back to see if they could do an oil change.( I provided everything, the oil and new filter) when I walked in and the gentleman sitting behind the desk doesnt even acknowledge me. And clearly doesnt remember me because I no longer have my work uniform on (Im a state officer) I had on casual sweats. I see that he me on his phone so I wait patiently. 60 seconds goes by of just dead silence as if I wasnt even there. I was able to see what he was looking at on his phone and he was just looking a casual stuff to buy on the internet. I then said hi, are you busy? He replies yes, but what do you need? I asked him if it was possible to get a quick oil change and then I have everything and it would only take a few moments and Ill pay you in full. He replies the earliest I can do is the /1st. Minds you its the first of December. I said ok thank you and left. I wasnt t annoyed at the fact that they were busy. But just the disrespect that man showed was obnoxious and completely uncalled for. How you treat me is one thing, but I I referred your business to a friend or family member and they get the same disrespect that that man showed. The first thing that man would have wish he changed was his attitude. And then my oil :)
Reliable and friendly local mechanic and his team here in Beacon. Was recommend to me when I first moved here and has always been effective at diagnosing my cars problems and resolving them. Charges reasonable prices and performs quick turnarounds. Also, if you have a Mazda, look no further. Manny worked with Mazda as a mechanic for a number of years and is well acquainted to their quirks.
I dont know about everyone else, but when I go to a new autobody shop, I hold my breath. Definitely wasnt needed after taking my car to Verplanck Auto. This is a local mom and pop type business with Manny and Kathy at them helm. The two of them and the rest of the staff are very, very friendly and give a personal touch. My car was getting checked out because it was making a squeak/rattling sounds when I would press on the break, so it was concerning to say the least. I wasnt sure how big the bill would be and what would be needed because I am no car guy. I got a call the day I brought it in from Kathy and Manny and they let me know the issues and what should be done and what could be done but wasnt necessary. Very refreshing to have someone give you the brass tax and give you options and educate you while not trying to take advantage.There is no doubt that I am going to bring my car back here, and you shouldnt hesitate either.
Verplank Auto is great local car repair service. All the people there are helpful and courteous. Manny will always give you an honest estimate and try hard to give you sensible options for your car repairs. They just repaired my exhaust system and did it for less than I expected. They understood that my otherwise well repaired car with 330K miles on it didnt need an expensive exhaust system.
I had a used car break down on me and I’ve never had to take a car to a mechanic before. Verplanck auto seemed to have a good reputation so I took a gamble and I’m glad I did!Turned out the transmission was shot and needed replacing, which was no small job. Manny and his team made every effort to make sure it was done right! Going as far as ditching the initial salvaged transmission that was going to go into the car and ordering a brand new one at no extra cost.The repair turned into a bit of a nightmare (due to the car being a lemon) and Manny had every opportunity to say “good enough” and hand it back. Instead he saw the repair through making sure everything was done correctly.The last thing I wanted after having a car break down was a bad mechanic taking me for a ride and I found the exact opposite at Verplanck Auto. Professional, polite, and attentive. 110% my go-to shop from now on!
Verplanck Auto is the most customer friendly auto repair shop we have ever used - and in our late 70s we have used many throughout the country. Manny and his excellent staff are both knowledgeable and able to explain car issues clearly to non-auto experts like us. Prices are reasonable and the timeline is always efficient. We highly recommend Verplanck Auto to all car-owners in the Mid-Hudson Valley.
I am so glad and relieved to have found Verplank Auto and it’s owner, Manny! I totally trust him, his rates are reasonable. The shop does does excellent work. And they’ve fixed some tricky problems for me. Manny is a resourceful and creative problem solver, and an excellent diagnostician.
Manny and Kathy run the Hudson Valley’s very best shop! Manny even got on a teleconference with my guest’s mechanic in DC when her car broke down here; I’m not sure others would come through like that. Prices are fair. You get solid information to make your own decisions. I highly recommend Verplanck Auto!
Manny provides thorough service and came highly recommended by a friend who has been going to Verplank for years. Not only did he work diligently until he found the issue, but he was also VERY generous with pricing and cost of service. We are very grateful for outstanding service and would highly recommend!
Staff not friendly nor patient...cant even make an appointment and hung up on me. Take your business elsewhere ladies and gents. Lanks Auto shop is the way to go!
Verplanck Auto is absolutely incredible. Honesty and integrity go a long way !!! Manny and his team are top notch. I recently sent a friend into Verplanck Auto. She was told by a different garage that she needed a new transmission. Manny diagnosed the vehicle and it turned out to be a relatively minor and inexpensive repair. Last week I needed brakes desperately. My spare vehicle was in need of a starter. Manny fixed both vehicles in a timely fashion and his rate was much cheaper than the dealership. I trust the good people at Verplank. We are LUCKY to have them here in Beacon.
Weve had great experience at Verplanck Auto. Theyve always been able to fix our problems, quickly and at reasonable prices. Id highly recommend.
Not that I love needing a mechanic but I do love that Verplanck Auto is doing business in Beacon. Always honest and up front, always trying to save me some money and always doing it with a welcoming attitude. Such things are good to have. This is a trustworthy place and everyone here is friendly, knowledgable and fair
Friendly, honest, fast, down-to-earth, trustworthy, know their stuff, won’t rip you off. These guys are the real deal! I’ve been to just about every shop in town and won’t go anywhere else now - These guys take care of my car.
Manny and his guys take great care of me here. Fair pricing and they stand behind their work. Since I work/live in town they even give me rides home when I drop my car off. Just make sure you plan ahead if you need work done, theyre usually very busy.
I will only take my car to Verplanck Auto! Manny and his team of expert mechanics work tirelessly to provide exceptional service at affordable prices. You can feel the positive energy in this place.
I rolled in with my engine making noises that would have alarmed even the most unsaavy car owner. Verplanck Auto stayed calm, let the car cool down and did some sleuthing. The problem was fixed and they told me to bring it back soon so they could check to make sure its all ok. Mechanic skills- superb, customer service- amazing. Thank you!
The hardest thing is finding an auto shop that is both honest and provides quality work. Verplanck auto provides both and is a community staple for a reason. Guys thank you!Ken FukudaInstructor, Skip Barber Racing School
I don’t impress that easily yet I’m all in on Manny and his team at Verplanck Auto in Beacon. Among other small items I had a mysterious brake light that plagued me. Not only did their investigative skills figure it out, they did it for a cost below their projected estimate. And they feeling at the shop is professional and engaging. I’ll be back
They are great, take their time to explain things to customers and are very respectful of your time and vehicle. Call ahead because they are usually busy.
This is a woman-and-husband-run business. I am a woman in charge of my own automotive maintenance with limited knowledge in this area. In other words: VULNERABLE TO RIP-OFFS. I used to go to Ed’s, and they were excellent fair gentlemen, but Ed has not been well. Kathy and Manny were recommended and I feel I have been fairly treated. No girlie calendars or posters in sight. Fair dealings, no mumbo jumbo, safety minded which is impt to me cause I burn up the road mileage in all weather at all hours. Any mistakes are honestly accounted for, properly groveled and corrected without charge. Sisters, I recommend.
Verplanck auto is one of the best auto shops in the area. Does work fast and well.
Theyve changed our summer/winter tires a few times and EACH TIME they didnt tighten the lug nuts enough and within a week they were loose and weve had to tighten them on a road trip, as the wheel was about to fall off! If they cant do something this simple correctly, I wouldnt trust them to work on something more complicated.Last week we had them replace the brakes on our Prius and AGAIN, by 1 week the lug nuts were completely loose & turnable by hand. PLUS the brake rotors were rubbing so badly that my wife had to be towed home as she feared for her life while driving on the highway.Needless to say, we will not be going back to Verplanck, despite how convenient it is to our house.
Great guys doing amazing work!! I completely trust them with my car and the service they provide. Very grateful to have them in town. Highly recommend to all.
They have always been courteous and friendly, giving me the benefit of their expertise when I needed it or sent me on my way when my problems didn’t need a mechanic. I’ve back again and again with major and minor problems. They take them all serious
Of all days, my A/C bearings blew out on my 2005 Ford Explorer on the coldest day of the year - -1F when I pulled into Old Time this a.m. I met with Rob and he had his guy drive me over to the diner while he worked on the car. He was done by noon and the price was right. I plan on having Rob take care of a few other other things and will raise the rating to 5 after a little more experience with Old Time. It is good to find someone you can trust at the right price. Recommend.
Worst service ever by far!!But yet all these cliche mechanic schemes keep getting even more ridiculous.But out of all the schemes, this one surpasses them by far.About a week ago I brought my Chevy Malibu to the shop for an inspection. Despite being ripped off,dealing with horrible costumer service & profanity including racial slurs. I proceed to have my vehicle inspected but not in my surprise, they told me there were several problems including1. Motor will blow soon needs a new engine(motor has 32k miles on it??)2.Needs spark plugs(??)3.Needs new transmission4.Needs new tires & rims ( what?? This is a brand new car, dont worry it gets better)5 Needs new stereoNow I am no car expert but all of this sounds bizarre yet note the fact that they provide all the stuff I need hmmm not surprised. These people are pathatic liars, unprofessional scammers!!
I trust these guys like no others. They always do right by me, fair and frank assessments, fair prices, don’t try to upsell ever.
Verplanck Auto takes care of all your auto mechanic needs for a reasonable price and are completed in a timely fashion. Highly recommend
Great service.very friendly , knowledgeable, and reasonable. I Was very happy with my service. They have a life long customer now. I would highly recommend.
Verplanck Auto is a blessing!!!!!!!!! The staff and the service is outstanding!!!!!!!!!!!!! I thank God for Verplanck Auto !!!!!!!!!!!!!!!
Manny is the best, he always gets my cars taken care of and does it for a fair price.
Friendly people, great service, fair and reasonable prices.I will use them again.
About one year ago they worked on my exhaust pipe on my Mitsubishi outlander and did very good work I highly recommend this shop.
Them guys are the best,fair prices,with no BS.
Friendly, knowledgeable, and honest. Fair pricing. What more can you ask for in a mechanic?
They do quality reliable car repairs and won’t sell you a bridge that you don’t need.
Manny and his crew perform excellent work at better than reasonable prices!
Prompt, friendly, reliable, and professional.
Excellent service for all maintenance and repairs large and small. Reasonable prices. Very accommodating.
Manny and staff are professional, honest, and genuine. I will be spreading the word to all my friends and family!
Manny is awesome. I always feel comfortable leaving my car in his hands!
Only Auto shop in the area I go to & trust!! Lucky to have such honest mechanics in Beacon!!
Incredibly professional....honest and reliable. I highly recommend them.
Always good service and quality work. Have had numerous work done there and always satisfied.
They were friendly and got the job done right. They will be getting my return business.
Great feeling to patronize a local, family-owned business and get top notch service.
Had issue with starting my car...they came to my house git my car started and took it to shop and fixed it...THANKS Verplank Auto
They do great work at fair prices.
Despite some issues with part deliveries manny and his staff tried thier best to accommodate my needs.
Great service. Friendly, honest, and a pleasure to deal with too!
They are very efficient in their work
Exceptional quality service by owner and the entire team.
Excellent service trusty owner wont lead you wrong.
Fast and friendly service I would definitely recommend them to a friend.
Incredible service here. I wish I hadnt wasted time going to other places!
Friendly, helpful, convenient location in town and no upselling.
Wonderful people wonderful service thanks Cathy and Manny!
Honest place, the lot could use upgrade, too many holes.
I will always use them for all my work
Very helpful and polite to their customers
Friendly and honest service. Who could ask for more?
Excellent, honest, quality service at a reasonable price
Good customer service great work
Great work fare pricing
Very good
The Best!!!Honest and fair
Nice fast and friendly
Good
Total reviews rating 4.8
79 Reviews for Verplanck Auto 2023:
Review №1
2022-05-23Recently took my car in for an oil change and NY state inspection. The work was done promptly and at a fair price as is my usual experience with them. Verplank auto is an honest local; family, business which offers great service for your vehicle as well as great customer service. They are in high demand but have been able to take care of me when my car broke down and had to be towed. They make the necessary repairs and may give a heads-up about issues which may arise down the road so you can plan for larger expenses. They are down to earth, good people who stand by their work.
Review №2
2022-04-27I had an exhaust problem on an old car and Verplanck Auto corrected it honestly and expertly. I also got a NYS inspection. The work was done quickly and I was kept up-to-date on status and given an accurate estimate of the cost...which beat what I would have paid elsewhere. This is a family-owned and run local business. Manny and Kat are a wonderful duo running the shop and doing good work. If you are looking for free coffee and a waiting room, go pay for that at the dealer. Support local businesses!
Review №3
2022-03-16I love Verplanck Auto. Honest and good. Fast and responsive. Ive used them ever since I moved here. For brakes, inspections, oil changes. In fact, I plan to bring my new car to Verplanck for oil changes and maintenance rather than to the dealer because I trust them more.
Review №4
2022-03-22Manny & his crew give fast, professional & on- time service. I requested a service and Manny checked & found out service wasnt needed (saving me a lot of $$). Prices were fair. I would recommend Verplanck Auto to anyone needing automotive repairs.
Review №5
2022-04-25My wife and I both take our car here. They are honest, in line/fair with pricing, and we never feel like we have to worry about them trying up sell us or get us to do things that are not necessary. They have a been such a pleasure to work with!
Review №6
2022-04-25Verolanck Auto is friendly and professional to work with! They make the process of scheduling drop off and pick up a breeze. They clearly let us know all the work that was done on the car and listed it all out with clear recommendations for future work as well that will help keep our cars in tip top shape.
Review №7
2022-03-16I have been using Verplanck Auto for a number of years. I am always treated well, consulted before major repairs are started and have never been “upsold” on repairs. If Manny tells me something needs work, I trust that he is telling me the truth! Always!
Review №8
2022-03-16I always go here for my car’s maintenance and repairs, everyone is very friendly, helpful, and I never have any issues after my car is serviced. Never have had a bad experience. :)
Review №9
2022-05-11Honest, competent mechanics. fair prices, quality work, great service thats done on time. look no further
Review №10
2022-03-15Very friendly and communicative. Even found a way to fix a strange noise coming from my sunroof. Great service all around.