Village Bakery & Cafe, Victor NY in Victor

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Phone: +1 585-223-1007
Site: https://villagebakeries.com/%23
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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Total reviews rating 4.4

114 Reviews for Village Bakery & Cafe, Victor NY 2023:

Review №1

2022-05-12

Love this place for a quick bite. Im gluten sensitive however their toast tasting is always worth the discomfort and my favorite item on the menu (comes with butter and homemade strawberry jelly). They serve breakfast all day if still available, have a nice selection of hot and cold drinks including coffee, menu items that do not disappoint and a bakery for those of you with a sweet tooth. Whats not to like?

Review №2

2021-12-29

Good food, poor service. I went around 2:30 pm and there was a decent wait. That’s fine, but they didn’t let people know that they were out of all breads and smoothies until you got to the front. The manager was rude to the employees and wouldn’t help us. There were good bakery options and a gluten free/vegan cookie!

Review №3

2022-06-11

I love the food here, I work in the mall so its nice to have a place like this to get food on break. But I ordered food 2 days in a row and both times something was forgot, first day they forgot my salad I had to go back and get it and the second day they forgot my syrup for my French toast, I work farther away in the mall so its always a pain to have to go all the way back over especially in the morning when I cant use the mall doors to get inside And I did not have time to go all the way back and get that, I feel like they are very rush rush even when its not busy, I feel like they are not very attentive to customers always just chit chatting amongst themselves. But the food is great and I will continue to go but always double check my order before I walk out.

Review №4

2021-09-27

I love Village Bakery, but unfortunately this location very poorly executed our order through grubhub. Both our drinks were disgusting (the smoothie had two whole dates in it and no ice so it was more of a weird juice texture, and an iced coffee with grounds) and they did not follow our instructions for dressing on the sides for both salads, so we had soggy salads to go with it.

Review №5

2022-07-03

This isn’t your typical mid mall food court spot. This is a pretty legit bakery with good sandwiches and smoothies.The bread is fantastic. I highly recommend the sourdough pan loaf. I go grab loaves of this periodically so we can slice it and have it for breakfast.The sandwiches at this place are excellent, but its mostly because of the bread. They could spread trash on this bread and id gobble it up.Anyways, check this place out next time you’re at east view! I’ve heard their location in Pittsford is great too :)

Review №6

2022-03-02

We seemed a bother to cashier today. My friend and I ordered coffees with our masks on (personal choice) and she seemed bothered she couldnt hear us. Coffees came up in two different locations, the coffee was stated so quick no portion of which I could detect it was ours. Later she rudely stated it was ours. Just trying to support VB instead of Starbuck down the hall. Nevermind.

Review №7

2022-04-05

Great food but awful customer service...Im sad to give such a low rating for this Village Bakery location at Eastview Mall but the workers just made the experience so unpleasant. They seemed so annoyed by our presence when we are there to support their business. Its too bad because the food was great, Ill give some stars for the people making the food, theyre definitely doing their job well but the women at the cash register made it hard for us to consider ever spending money here again. Its one thing to be unhappy at your job (thats understandable naturally) but to go out of your way to ruin the customers experience? So sad, I used to love coming here too, it was a better alternative to the malls food court. I hope things improve since the menu here is really nice...

Review №8

2022-06-07

I’ve been here a few times but today will be the last. The cashier was an absolute snot that was just annoyed that she had to put her phone down. Definitely the most miserable person I ran into today.

Review №9

2022-06-28

Very poor customer service. Did not answer phone. My order was not on the pick up shelf, I had to stand in line and ask for it because it was sitting on the back counter. I received the text my order was ready as I was on my way there so it had been sitting there a while. Staff was not friendly. And soggy sandwich.

Review №10

2020-08-10

What a nice little gem of a bakery and coffee shop. I ordered a pastry and a caramel iced latte. I was very pleased with both items. The coffee was deliciously fresh and was made just right. The pastry was also very fresh and delicious. They have a great menu, made to order breakfast sandwiches and plenty of dessert choices. Room for eating indoors or outdoors. The staff were very pleasant and professional. I would certainly come here again