VIP PRO AUDIO INC. in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Health and safety
Accessibility
Offerings
Planning
Site: https://vipproaudio.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–6:30PM
- Saturday:Closed
- Sunday:10AM–6PM
I was extremely impressed on how professional and personal they were .I went in to get some equipment for my church because they have been behind for so long and now that Im returning back to the ministry I want to get the best and I wanted for relationships with these companies and wanted to see how I could go about doing that , but they just embraced me and gave me a ton of advice and gave me great prices . I said of all of that to say that they are simply the best in Brooklyn to go to for audio equipment
Stunning customer service! Asked the availability of a dj controller that was out of stock and Tony replied me at night to inform a shipment was expected on the following say. The day after, I called the store and Israel delivered it to my home! i really appreciate the effort. Thank you guys!
This place has horrible personal who does installations. I made a purchase of a bass box and some speakers for my vehicle. The installers did a rush job. I had to go back to the store then the store had to look for the installers it was a big run around. The installers had to rewire my whole system and I had to pay them each time 200 hundred dollars yea times that by 3.Final Thought do not make any purchases at this location especially if you need a installer.THEY WILL OVER CHARGE YOU AND CHARGE YOU DOUBLE TO CORRECT ANY MISTAKES THEY MADE SAVE YOUR TIME AND MONEY.
Walked in wasnt asked if I needed help despite workers looking at me and walking away. Guy that seemed to be the manager or owner was yelling and cursing. A customer that was already in there said he was waiting over 30 minutes, owner/manager guy was concerned about his workers helping him with boxes. Was asked by one worker what I was looking for before walking out, asked for a mixer wothout checking he said they didnt have in stock, when I said I called ahead and it was in stock he said Oh I dont know ask him and walked away.
Israel and Mike were really helpful. Got some of the best moving heads in the industry for a steal. Safe to say Im going back. I moved from the Bronx to Brooklyn so I thought finding another local vendor would be a mission but this was the first store I visited and they hit the nail on the head. Cant wait to buy more equipment. Thanks fellas.
Ordered around two thousand worth of speaker recone kits and diaphram for 18 sound. Recommended from manufacture. Over all we had a great experience we worked directly with Mike and Lincoln. The only negative I have to say I dont like when they give you prices makes me feel like they guessing. Prices were a few dollars lower than most places. Will definitely return and make more purchases.
I placed an order in April and got an email saying it had shipped. 2 days later, I got a call saying items werent in stock. I canceled the order and over 3 weeks later, Im still waiting for over $600 refund. No response to emails. No response to Paypal dispute. They continue to try and sell me other gear, which I dont need as I got everything from another store.
This is the best place to purchase any sounds audio or cards audio equipment, Israel is the best sales person he is so professional and know what his sales, I walk in looking for a cable for my mixers and finished getting a RCF HDL28A , he said I will never regret buying that Speaker and he was so correct about it I love the Speaker and it sound perfect VIP Pro Audio is the places to buy good customer service , friendly people.
Been going to this place for all my equipment for 3 years. Amazing customer service. Excellent prices too when you become a frequent customer. Ask for Mike (the owner), he will always help you with anything you need. Only top of the line equipment like RCF, Yorkville, Pioneer, etc. would definitely recommend!
The staff was very rude I was undermined and one of the installers call me and make it seem like I didn’t know anything about music when I’ve been doing this for over 25 years. Only one employee and I believe it was the owner Mike had enough respect to speak to me as a human being. Jose one of their employees made a joke of the situation involving my purchase of Speekers and knowledge of installing music. After the matter of my speakers I will never purchase this brand again. Was told Things that I have never heard before like if I put less than the amount of wattage on a Tweeter it will damage the tweeter. I didn’t ask for a refund because the speakers that I ordered I liked but there was some thing Defective with them not my work or knowledge of installing music. I have to say I’m very displeased with the response that I have from not one but three representatives from that store. Thank you Mike for resolving the issue but you need to tell Employees that it may be a joking matter to them but for someone like me who takes my music very seriously stop making everything a joke and listen before they speak.
I purchased a DJ system through eBay and got cross with this store my system arrived defected after 5 days struggling I decide to Exchange to A different system I will add that on eBay they listed 30 days free RefundI requested an Exchange but this scammers tried to charge me 1152$ Restocking fee on the defected system that just been with me for fivedays . so I decided not to do any business with them and requested a full refund after trying to take advantage of me they deduct The restocking fee that against their policy On the webI contacted eBay and explain the situation eBay Agreed to follow the return policy that are listed on the website and promised to refund the rest of the moneyBe careful to do any business with them even I got the money back its been a 1 weeks of a headache To communicate with this storeThey are unprofessional and way far of been pros they should changetheir policy on the website
Came in to buy a pair of headphones and other studio equipment VIP pro audio has great prices easy to find and abundant amount of equipment, mixers, speakers, cords, transmitters, microphones and stand of different brands for all your needs from single instruments to vocals.... and staff members with great knowledge of the equipment not only do they help you find what you need. If a product is eligible it may be tested before purchase. Black Friday is here so if your reading this review go in and buy amazing quality equipment for the prices you love....p.s these headphones rock
Ordered some replacement RCF Woofers from Amazon, and I wasnt happy with how they sounded. I should have bought the powered RCF 8006 AS Subwoofer I told myself. Amazon wouldnt let me return the product, but I called and talked to the company. Talked with Mike the manager and asked him about returning the product after they were mounted. I told him I didnt expect to get full price back as they were used, and he would have to sell them as that. I said you give me a fair deal on returning them, and match a competitors price on the powered RCF 8006 AS Subwoofer and Im doing business with you moving forward. Mike called me back and gave me a fair offer which I accepted. Purchased the RCF 8006 AS Sub and couldnt be happier. The thing is BIG and built heavy. The low end is amazing. I can stand at least 1K feet away and still hear the low end. Cant wait to get some use out of the thing at an event and will probably buy another. I was only using it on 15 AMP circuit and it pushed the low end. I watched several videos about RCF from another dealer before I went with this sub from VIP.
I Splurge My Low & Only Weekly Income On This Place, Sure Bill Collectors Are Looking For Me But They Can Hear Me and See Me Miles Away With My Clear & Quality Sound & Vivid Rich Lights. This Place Is Great & Friendly Service & Good Prices , Ask For Sam but Make Sure You Can Haggle So You At Least Have Some Gas Money To Go Home.
I saw these guys on eBayI later found their website and contacted them via phoneOn the phone I spoke to a guy named JoseJose was extremely helpful and knowledgeableHe was very kind and he was patientThats something that you do not see in stores nowadaysI was interested in buying a pair of PRV audio speakersJose spoke to the manager and they accepted my best offerOn top of that Jose gave me a follow up callThe next time I visit New York I will be sure to check these guys out
I thank all the operative personnel in sales of vip pro audio inc for the attention to the client professionally and I also want to tell the public in general that these items that they sell in this store are first quality and very good price 100% recommended, thanks VIap pro audio INC
There was a lot of music equipment but not enough people to share the info on the equipment. Didnt feel like I was being attended to most of the time and when I was, I was interrupted. Other than the service the store had everything you can think of when it comes to music equipment.
I called this store to ask for some 18 sound 6” for the price they gave me the price I asked if they could give me a better price for 12 units and they passed me from person to person I spoke with like 5 different people who were very rude and rude for Lastly, they told me that they did not have the product when at the beginning of the conversation they told me that they did. In conclusion they were not calling to give it to me. It was with my money in hand. They missed out on a 2,000.00 sale and I will never order anything that says vip pro audio inc again. for rude and unprofessional
Total reviews rating 4.4
193 Reviews for VIP PRO AUDIO INC. 2023:
Review №1
2022-04-25Awesome experience. Sales experience was awesome and they had all kind of equipment. Totally recommended
Review №2
2022-03-08My best friend went here for all his DJ equipment and when I found out they did more then that I started going solely here for my car audio needs for the longest since. My man Sam looks out every single time. The whole crew is solid and know what theyre talking about hands down. Stop by and just ask theyll answer your questions and I can almost guarantee that youll find it here. Thanks a bunch VIP.
Review №3
2022-08-06Thet are very good, I talked to Herson a couple of times and he helped me withthe information I wanted, He sent my product and it took 3 days to arrive, I do really recommend this company.
Review №4
2022-03-29Great experience here! Friendly staff, easy location. I only needed a controller this time but will be back and will be recommending.
Review №5
2022-03-17The most professional staff Ive encountered. Always willing to give me the best deals and the best items. Love them.
Review №6
2022-05-04Great service ! Staff really takes time to solve what you need , shoutout to my man Herald for the customize flightcase to fit!!
Review №7
2021-08-25Ordered a pair of Maui 44 g2s online from them. Nobody else seemed to have any in stock.They arrived within a matter of a few days from ordering them. They speakers were packaged very well so that there wasnt even a ding or a scratch on the inside factory box when they arrived. Wonderful service.
Review №8
2022-05-27Great prices outstanding costomer service
Review №9
2021-01-05Keep up the good work… no wonder they have been successful for 30 years. I first went in to buy a Pioneer mixer and they helped me find the right one for my needs with the best price possible. Top of the line brands. Mike, Castro, and the entire staff at VIP truly work hard to make each customers experience amazing and I want to be the first person to say I experienced it and go down to the store and see for yourself.
Review №10
2019-09-04Top of the line Music Electronic Store in BROOKLYN, wide variety of products for all my electronic needs, great and friendly customer service! I’m now officially a VIP! ⚡️