Walgreens in Castleton On Hudson

Review №1

2022-05-11

A great place if you like your HIPPA rights violated. Watched and heard the pharmacist have an open discussion from her chair which was ten feet away to the register about a customers drug classification and actual name of the medication. The pharmacist and technician were so loud everyone in the waiting line could hear.When the pharmacist was approached and the customer addressed privacy the pharmacist rudely said she didnt care about privacy she only cares about the law.

Review №2

2022-06-18

Pharmacy always kind and helpful. They go above and beyond almost every time I come in. Store always clean - easy to find what you need.

Review №3

2021-10-18

The pharmacy located at this location is like no other. When scheduled for my recent flu vaccine, I witnessed some unfriendly customers approaching the team in the pharmacy. I felt like the team members handled the customers with respect, a quick response, and poise, even after the client was highly disrespectful to them. Having to work through the pandemic, and now flu season is not an easy task and I felt like the pharmacy employees were handling it with ease and made my visit very comfortable. Kudos to the pharmacists and team at this location!

Review №4

2021-05-28

The pharmacy gave me a really hard time about getting my prescription. I am out of town for the weekend and my pharmacy back home (Wegmans) transferred the script over to this Walgreens location. I called this Walgreens yesterday to get it all set and my profile set up. The only thing I didnt have was my insurance card, which I told them Id have when I got here. I called again last night and the automated service said my prescription was ready. When I arrived here today, they were asking questions like is the prescriber a current prescriber (my prescription was written yesterday) and is this your insurance plan? Your name isnt on it. I told them its my moms plan and Ive never had an issue just because her name is on the card. They said they couldnt bill it this way because usually I would have a card with my name on it. Ive never had a card that has my name because its not my plan. I started calling my mom, and thats when they decided to fix it and say I was all set. Then Im ready to pay for my prescription and they say it will be 15-30 minutes, even though when I called yesterday the automated service said it was ready. F*** Walgreens Pharmacy.Other than the Pharmacy, Walgreens itself was clean and had everything you could need.

Review №5

2021-06-02

I had a prescription for antibiotics sent there. 2wks worth. When they told me how much it was($102), I almost fainted. I asked if they could transfer it to the VA Pharmacy in Albany and they told me to call the VA to see. Long story short the Nassau Pharmacy on rt 20 works with the VA and they bill the VA for the cost of the prescription. The cost of the prescription there was only $10!!!!!!!! Almost 11X cheaper!!!!!!I paid out of pocket and thanked them immensely for being more than fare. Don’t have your prescriptions filled at Walgreens. There are cheaper options. Support local small business!!!!

Review №6

2021-09-17

Always something when I go to this place. Staff is always rude, act like youre inconveniencing them every time you use their pharmacy. Unfortunate I live so close because I would LOVE to go somewhere else.

Review №7

2019-03-11

Two recent experiences with this pharmacy: first, I had a passport photo taken that was obviously done incorrectly (wrong head size, background items visible), so I insisted on a retake and got a correct size...only to later receive a letter from the passport office saying the photo was overexposed and I would need another one.Then I had a prescription come in for a medication which I was initially told was an antibiotic, then a steroid (turns out it was both, but that would have been useful information the first time I went to pick it up).In short, great store if you need ridiculously overpriced groceries or toiletries, but avoid it for prescriptions and passport photos.

Review №8

2016-10-23

I dont think Ive ever visited this pharmacy without something going wrong. The credit card machines, losing my information, not being able to pull me up in their computer, losing my insurance, asking me if I have ever visited this pharmacy when Ive been coming for 2 years!!!! I dont know why though. Im finally switching to CVS. Good riddance.

Review №9

2019-11-06

I am so disappointed that Rite Aide changed to Walgreens. The service is horrible since the change. There are long lines, you have to wait on hold forever to speak to someone in the pharmacy if you call, they make mistakes in the billing and they dont fill the prescription when they say they are going to. I think I am going to transfer my prescriptions somewhere else.

Review №10

2020-03-28

There was a tech there I believe her name was Ashley I think? but she had long blonde hair and glasses. Well she was coughing up a storm and being in quarintine I asked are you ok and she was very rude and disrespectful and dismissive. I asked to talk to a manager and she simply said hes not here which doesnt sound right