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Walgreens in Hicksville
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Location on the map
Hicksville, Nassau County, New York, US
Payments
Phone: +1 516-932-8190
Site: https://www.walgreens.com/locato...
Site: https://www.walgreens.com/locato...
Opening hours
- Monday:7AM–12AM
- Tuesday:7AM–12AM
- Wednesday:7AM–12AM
- Thursday:7AM–12AM
- Friday:7AM–12AM
- Saturday:7AM–12AM
- Sunday:7AM–12AM
Walgreens in other cities:
Comments (44)
I’ve never experienced such poor service before.I have been on the phone waiting tospeak to pharmacy for 30 minutes. After they put me through to the wrong extension and claimed they couldn’t help me with seeing if they had a specific product. It’s not a big store. Try doing your job and go find out perhaps?????????It’s no wonder so many insurance companies don’t list you as a network pharmacy
This is the worst pharmacy I have ever seen. Walgreen was fined for $ 7.5M to settle a consumer protection lawsuit, as the company is placing peoples health at risk by allowing a phony pharmacist to handle over 745,000 prescriptions. I am positive one of the pharmacist must be from this Walgreen. All in all, bunch of interns are working to help phony pharmacist who are not trained for the customer service.
Very nice location inside. Booked covid vaccines appointment for relatives here.. They did not do temperature checks at checkin like all other walgreens locations in the city. They seem a bit disorganized and the person checking u in was also the person providing the shots, so they were rushing. They need more staffing and a dedicated person to give the shots and 1 for checking people in.
The worst Pharmacy experience i have ever had (65 years old). They deserve zero stars but one is the minimum you can post. They are almost impossible to reach on the phone - not worth waiting 20 minutes to be disconnected, might as well just drive over to try and get your question answered. In person the pharmacists are rude and careless (one of my prescriptions was lost). There is no communication if a problem is encountered filling a prescription, you have to chase after them (in person) to find out why a script was not filled. Started using this pharmacy a few months ago when my insurance changed and I havent switched yet because the location is convenient and the second closest Walgreens has terrible on line reviews as well. Will look for new insurance next year hopefully no serious medical conditions this year when I really need a pharmacy.
The worst pharmacy !!!! I’ve stupidly come here for allergy medication on three separate occasions , extremely long lines and staff have always been zero help. Never coming here again
According to Walgreens web, they take international passport photos. I went to 2 stores Walgreens in Hicksville this morning to take international passport photos. One of the store said they didnt have paper to print photos and the 2nd store said they only do US passport photos. I waste my time going to the Walgreens!
Automated telephone requires better system. Personally, I have been disconnected more than a handful of times. I like most of the pharmacy staff with a few exceptions. Picture help has been there for me. The staff continues to educate me and has patience with me.Honestly, I did not explore other pharmacies to compare prices.Personally, some staff members go out of there way to help me and others do not carry that say proffessionalism or personality.
Staff has been great on my every visit. It is across CVS, so some competition going on. Prices in both stores are comparable. Walgreens is a good place to shop if you never return a product because Walgreens does not refund sales tax on returns. Each item has a return value printed on the receipt that is the same as in-store price minus taxes. So if I purchased a $100 item, something was wrong with it, and I returned it, I would get back my $100, but not the $8.63 I paid in taxes.
Horrible Pharmacy!!!! they take long for prescription my childs doctor sent over the medicine 4 times and wasnt entered in their system, my child was in pain for 3 days. I called 6 time for 2 days was put on hold and got hung up on then my doctors office called them twice, was also put on hold then were hung up on too!
The staff is very uninformed. They didnt know how to scan a simple barcode and put money into a PayPal account. Had to go to the cvs across the street. There they didnt give me any problems. Dont Waste your time here.
I havent had any problem with staff pharmacy, photo or store assistance. Hope it gets better for everyone else.
Never go to this pharmacy. Long wait time and if our turn comes they will only confuse us and have no idea about what they are doing. Ridiculous experience.
A cross between pharmacy and convenience store. Competitively priced for medical items like OTC medicines. Convenience store pricing for others.Neat and clean with good service.
Excellent Pharmacy, very courteous and very cooperative to me very fast and Professional. I highly recommend this location to anyone seeking a great Pharmacy.
Perpetually understaffed. Long lines at the checkout each time I’m here. Good luck getting help at the photo counter.
The guy working at Photo + Tech on Monday May 14th at 10:30am was extremely helpful and attentive to customers. Overall the best walgreens to go to in this area.
Photo technician Gabby was extremely helpful on 1/14/21.She was very knowledgeable and patient.She is valuable asset to your store!
The pharmacy is completely run into the ground.
I am still on hold— it is 26 minutes ! This is ridiculous. Can’t something be done? Sort of moving my prescriptions elsewhere....
Have bought things here in the past that was expired but never had a problem returning it. I would double check the expiration to save yourself a trip back.
The pharmacy in this store could get 5 stars, efficient and polite, if you are looking for a good pharmacy around here, you get one.
The pharmacists are very knoweldgeable however get backed up often. Be prepared to wait in line.
Much better quality than the one on south Broadway.Also if you are a couple of cents short they will loan you.
Not the best WGs but pharmacists know what they are doing so better than most
Very friendly and helpful staff I give props to the store manager and john
Nice store but too slow with filling prescriptions.
Unorganized mess in the pharmacy
Pharmacy not very helpful nasty
Horrible experience with the assistant manager Lucy And the manager
No respect for their customers!
Great store and staff!
Great sales clean store
They are very slow.
Horrible Pharmacy!
Total reviews rating 2.5
44 Reviews for Walgreens 2023:
Review №1
2022-06-17I cant leave 0 stars. Worst pharmacy ever! This place should be closed and condemned and every employee should lose their jobs. From the top manager Jennifer to the team lead Amy and the pharmacists Vani and Shree. They misinform you, lie, 6 months and never have my prescription in. 9 months pregnant called, wait on hold 3 hours to be hung up on. Then drive to pharmacy and waiting for an hour and a half for my prescription no medication for tomorrow and they have no resolution. They say they will have prescription in tomorrow morning then find out they have no delivery tomorrow. So screw the customer and her prescriptions and the customers time to have no resolution. These people couldnt get themselves out of a wet paper bag if their life depended on it and Id be afraid to have the 4 of them try to run a hot dog stand! They wouldnt know how to put it on the bun! This place is AWEFUL! WORLDS WORST! STAY AWAY!
Review №2
2022-04-09I now know why this Pharmacy has the worst rating in America, Website states this pharmacy closes at 12am on Saturday, But the local store decides to close at 6pm. Got there at 6pm(by chance), and the Pharmacist would not serve me. Smiled at me through the drive up window and grabbed her purse and walked away. But then again, even when they are open its like a half hour wait when there is 2 cars in line. GARBAGE WALGREENS, Maybe its time to move to Amazon Pharmacy Services.!!!!!!
Review №3
2022-04-26Do not go here for your prescriptions. The pharmacy has been closed 3 different times I have gone to pick up my prescriptions. They dont post any information about it, they are just closed. For people needing prescriptions this is very inconvenient. I suggest going anywhere but here.
Review №4
2022-01-19Terrible service,especially from the manager. Unccaring, unempathetic especially to people who are sick with covid and need medication.He basically shrugged his shoulders said sorry staffing shortages and stated there was nothing he could do as he was stocking shelves. When I asked to get in touch with upper management, I was denied and threatened by him. I will never shop in this store.
Review №5
2022-02-17I was placed on hold for over 2 hours in order to discuss a medication. that is unacceptable. i called on multiple phones with the same result. it was a pressing matter and i am unable to go into the pharmacy. they need to do better. i wish i could put no stars to show displeased i am with the service.
Review №6
2022-06-27Scheduled a COVID test at this location. Upon arrival I was told that there is no staff to do it. The least they can do is to call me and told me that which could save me a trip. Let alone all the trouble I have to go through to make another appointment somewhere else.
Review №7
2022-01-21If you want to wait on hold for over an hour and get no response from the staff or pharmacy this is the place for you. If you want good service and be treated like a human then you should go somewhere else.
Review №8
2021-12-14Walgreens pharmacy is the worst pharmacy I have ever been to! (0 stars)But Marisa the Floor Manager is incredible! (5 stars for her patience and assistance)My doctor sent a prescription to the Walgreens pharmacy to be filled and then I get a call from Walgreens 2 hours later saying that my insurance isnt accepted there. The pharmacist tells me to call CVS so they can call Walgreens back and get the prescription from them.A couple of minutes later the CVS pharmacist calls back saying that he has tried to get in contact with Walgreens but no one would pick up the phone. i tried calling myself and I ran into the same issue. I wait 30 minutes! and finally someone responds. As soon as I get a hold of someone the person hangs up on me!I go to Walgreens in person (Mind you I go there with the chills and a cold) to see if they can give me the paperwork so I can drive it to CVS myself. The Walgreens pharmacist tells me she cant give the paperwork to me. the only way is for the CVS pharmacist to get it over the phone himself.I explain to her that the CVS pharmacist and I have both tried to call many times and cant get anyone to pick up the phone. so finally I get the CVS guy over the phone myself and tell the pharmacist that i have him on the line and if she could please speak to him now. The pharmacist from CVS is furious himself and tells the Walgreens lady that the way they are treating me is not only illegal but just poor practice. she still refuses to take the phone so at this point i had enough.I go to the front and ask for a manager. This Store manger named Marisa was my angel in disguise. Marisa called the pharmacy to see what was going on but they wouldn’t even pick up for their own store manager! Marisa had the cvs pharmacist call back again and took the call from the pharmacy room herself and made sure it reached the correct hands.Moral of the story the pharmacy in 406 S Oyster Bay Rd, Hicksville, NY 11801 is the worst pharmacy in long island.and (Marisa - store manager) should get a raise for having to deal with things like this on a daily basis.
Review №9
2021-11-23No one should use Walgreens for Covid travel testingWalgreens advertises that they do PCR Covid testing for travel and the results will be available in 24-72 hours. However we have been waiting and reached out to the Lab which does the test. This is response from them:I am so sorry for your inconvenience. Unfortunately, I have searched our system using the information you provided, and I’m unable to confirm your sample has been logged into our system for testing at this time.Delivery to our lab in Nashville, TN could take 24-48 hours depending on your local FedEx or courier cutoff time. Once delivered to the lab, please also allow up to 24 hours for your sample to be logged into our laboratory tracking system until it appears as received in the patient portal.Our turnaround time is averaging 24 hours once samples are setup for testing. This excludes any necessary retesting. The laboratory is operational 24/7, and we are all working around the clock to report each sample as soon as possible. I am sorry to say, regardless of your circumstance, there is no further way for us to expedite this process.Walgreens told us that the specimen was picked up on Monday a full 24 hour after we gave our specimen. If we add 48 Hour for delivery to the lab and additional 24 hour to run results. That totals to 96 hours at the minimum.
Review №10
2021-10-05This is the worsy pharmacy i have ever seen. they deserve zero stars but one is the minimum you can post. they take long for prescription. my doctor sent over medicine many times and it wasnt entered in their system. finally, they found out that it wasnt ready and told me to come back after 1 hour. afterwards, they found the perscription and told me to wait 10 more minutes. after that time, they told me to go in and wait in the line which was incredibly long. after 3 hours, i finally got my medication. after this horrible experience, im not coming back again.