Walgreens in Newburgh
Categories
Location on the map
Newburgh, Orange County, New York, US
Payments
Site: https://www.walgreens.com/locato...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Walgreens in other cities:
The new crew in the pharmacy is terrible! Anytime I go there it is at least thirty to forty minute wait. They don’t know familiar faces. Not sure what happened to the older crew. But bring them back. Lines moved quicker and just looking at you they remembered your name. This new group of youngsters need to be removed from this location. If not I’ll take my business else where and forfeit the Two minute drive
WORST EXPERIENCE EVER! The pharmacy staff would be better suited wearing shirts saying please go away we care not to attend to you. my only confusion is that its obvious you hate the public. OK understood. But than why are you working there??? There couldnt possibly be a way you were dragged out of your home..... treat the public with respect or find something suitable for yourself in which does not entail being RUDE.
Ive been coming here for over a year and every time I call ahead and wait for over 2 hours before coming to pick them up and then i still have to wait because they arent done. It apparently takes a pharmacist over half an hour just to verify 3 scripts, which is ridiculous especially when the drive through is empty and im the only one picking up. The selections for regular products isnt great either, and rather expensive compared to other local pharmacies
The biggest virus hygiene offense I have observed so far was at this pharmacy (where all the sick people end up!).In order to get a prescription one needs to type your zip code into a number pad. Ane sick person after another. There were no disposable pens for it or gloves or wipes or even a warning. Shame on you Wallgreens. There CEO was boasting about all the big help they will provide. Nothing. In their own store.
I placed an order for photo thank you cards online and the machine broke in the store to print them and I was not given a phone call or email to inform me of this even though I got an email saying my cards were done. It happened two times in a row. I asked if I could re-send the order to a different store which they allowed me to do but I was told I could get refunded for the money at that store which turned out not to be true. I was given the runaround by the employees and it was a complete hassle for me. Not once was I given an apology for the hassle of driving back and forth to the two different stores 3 different times. Complete disrespect for the customer!
Actually a 3.5 . Have always found Pharmacy staff polite personable neat & well groomed & helpful chief complaints In this area would think enough commerce to keep open late especially Saturdays which is when often needing meds. The other is their Automated phone service It often doesn’t understand me & Im a born & raised New Yorker from Yonkers & even when using the key pad I often need to key in numbers 2-3 times
The individuals working in the PHARMACY at Walgreen serve their company, they do not serve individuals- you are just a number they have to knock off their list.I have had great experiences with the regular staff there. It seems to only be the workers in the Pharmacy at Walgreens in Newburgh, NY, which have absolutely no care or respect for you as a person.Dont bother speaking with the manager, she is the absolute worst, operating without a kind or understanding nature.RiteAid is right across the street, I would highly encourage you to spend your money at the RiteAid pharmacy instead.
Always a pleasure shop here. They have everything I need when I need it. Can be alittle expensive but you CAN NOT best the prices when they have sales. Extremely clean and employees are always Pleasant and helpful. There photo shop is well run with knowledgeable people.
Worst pharmacy ever !! They have no clue i was a rite Aide North Plank customer then walgreens bought them. They are the worst in customer service. Please stop buying rite Aides they are a 1000 times beter. The bigger the chain the customer service decreases exponentially. Horrible horrible
Horrible workers at this location only dotty the elderly lady that worked as a cashier was so sweet and nice friendly the manager with short hair a woman follows me around the store all the time I have been a Walgreens customer since 1996 I always spend a lot of money there for many years now they should really be ashamed of themselves how they have treated me in this store
Total reviews rating 2.4
41 Reviews for Walgreens 2023:
Review №1
2022-03-09So... I come to do some shopping needed help so a clerk started to help me. Then (store clerk) Kaylee tells him where the item is at. I had to get a few more things so I went to get a basket, then I noticed Kaylee talking to some guy dressed in black I would be assuming about me.Then comes over to where I was shopping at I guess to try to watch what I was doing. Then (Store clerk) Pam comes around me as Im shopping then now all 3 are talking at the photo area. I see Pam leave with guy following me in the store. I asked Kaylee did he work there she said no but he leaves the store with Pam and theyre all talking at the photo area??What a liar, the store has racist policies when they see black people shopping inside the store they start following them like theyre going to steal something. News flash not all black people still, and not all black people are broke and dont have money.Some work and have money to buy the things they need. Please pay attention Walgreens because youre on the list of stores that have racist policies towards black people when they come to your store.
Review №2
2022-04-11I am so sick of the incompetence of this store and there staff ! I miss Right AIDS they at least knew what they were doing ! I have not once went in this store one month and they had my prescriptions right ! Now they have the nerve too tell me today that my doctor didn’t put my refills thru on the 7th of April when I was in his office and literally watched him do it ! They are driving me insane with there incompetence not to mention insulting my intelligence !!
Review №3
2021-11-16Top notch pharmacy with a great staff! Well stocked, everyone always willing to help, love the 30 minute or less same day pickup or delivery if your sick or elder. Best Walgreens I’ve been too!!!!!
Review №4
2021-12-06The 5 stars is for Dennis in the pharmacy! kudos to him for handling the booster madness and short-staffed situation with calm, finesse and kindness to all the not-always-so-patient customers! well done, Dennis!!
Review №5
2020-10-17I stopped by the pharmacy to get a flu shot today and I was told that they were leaving for lunch in 10 minutes and couldnt help me until they came back. Im not really sure what they think of when considering customer service but this is certainly is not it. I have consistently had trouble with their pharmacy department for years and had switched to medical arts pharmacy. Im glad I switched to them and will go there for my flu shot instead.
Review №6
2021-11-16Pharmacy understaffed, failed to transfer prescription properly, and you can expect 30-60 minutes on hold on the phone if you need to you know, speak to an actual human about your prescriptions.
Review №7
2021-05-22Would rate 0 if possible! The service here is unacceptable. My fiancé went in as a fedex drop off & while on his last stop, he encountered a gentleman with a thick accent. The man was asking for help as he was completing a door dash order, my fiancé noticed 2 women in gray who seemed to be managers one of them named Laura, laughing at the man telling him NO THEY COULD NOT HELP HIM FIND THE PRODUCTS, while my fiancé actually stopped to see what was going on to see if he could help the man, the ladies actually told my fiancé to GO ON AND NOT HELP HIM! My fiancé with good heart actually stopped and helped the gentleman find all the items. He told the man to report them as well. Do not plan on getting ever going here again!
Review №8
2019-12-11Extremely rude head pharmacist. Don’t plan on getting a “walk in” flu shot. Even when there are four people working the pharmacy and no one in line they are apparently “short staffed” and “don’t have time for flu shots”. If I could give zero stars for a review I would. Never going back here. EVER.
Review №9
2020-09-08I called to get my prescription filled was put on hold for over 17 minutes, than was hung up on.called again put on hold for over 25 minutes, than hung upon again. Called the main store and guess what, was put on hold again, 5 minutes later an associate picks up in the pharmacy. When I tell her what happened she gives me an attitude and calls me deary.how unprofessional can a business be.im done with Walgreens.
Review №10
2021-12-01NO STARS!!!!!!I WORK AT A DENTAL OFFICE AND TRIED CALLING IN A PRESCRIPTION. I TRIED CALLING FOR SEVERAL HOURS. THEY PICKED UP THE PHONE LAID IT SOMEWHERE AND FORGOT ABOUT IT. CALLED AGAIN AND BEEN ON HOLD FOR ALMOST AN HOUR!!!HORRIBLE PLACE!!!!!!!