Walmart Auto Care Centers in Norwich

Review №1

2022-05-25

I bought 4 new all season tires 12/2018 and 3 years later I cannot pass inspection because all four tires are dry rotted. I spoke with 5 different people in Customer service said they couldn’t do anything about that since it’s over a year later and they didn’t have a record of the order. I have an emailed receipt but they didn’t care. I now have to spend $500 to get 4 new tires for my car to pass inspection. The tires were bought in 2018 but the tires were manufactured in 2016 so technically the tires were not new as expected and the auto shop I’m working with stated that they most likely sold me used tires as new. Dry rot wouldn’t be caused in 3 years especially when I drove it regularly. I will take the time and money elsewhere

Review №2

2022-05-07

This place costed me extra money and damaged my car they had no education on my car and it wasnt fair for me to pay extra put of pocket for oil they didnt have. When they say its $34 for an oil change and then the bill comes back at $80 sad then they messed my car up and costed me $1,500 extra for the turbo they blew up and dumped all the new oil out my manifold making it smoke. So done with this walmart

Review №3

2022-03-16

Very quick service! It was very convenient to drop off my car for tire installation while doing some grocery shopping. No complaints on the price either!

Review №4

2021-07-27

Service was fast and they let me use the parts I bought there. They only do basic service like oil and tires tho.

Review №5

2016-10-07

Cliff fixed my tire in a timely manner even with the department appearing busy. He was very professional and helpful in answering questions too. He puts 5 star effort into customer satisfaction.

Review №6

2017-11-22

I was always leery of the auto center, especially after installing my tires backwards once, but they made up for it when I was in some financial pinches... up until yesterday. Last night it took three hours for Walmart to change the oil and rotate/balance the tires on my wifes Buick. That job should take an hour tops, Ive done it myself. Then they did a lube audit which didnt take very long... but thats probably because they werent even looking since they put 4.5 quarts in when the owners manual states it takes 5.5 quarts. So now Im right back to the never go to Walmart again mode, except Ive already purchased the lifetime rotation and balance. Ill check with the service manager to see if they can give me any good reasons to come back and spend money in the auto center.

Review №7

2019-05-07

Automotive side of Walmart, nothing new. Theyre almost always busy, they werent as friendly as most Walmart stores, almost never anyone available at the desk when theyre busy, lack of workers. Cheap oil changes and tires/balancing, thats about it.

Review №8

2018-10-18

This story is great. Well stocked and easy to get around. The mobility carts seem to run out of power about halfway through shopping. This has happened more then once, surround 10:00am.

Review №9

2019-03-13

Stopped in for routine oil change and tire rotation. Tech took the initiative to top off washer fluid which was also customer provided. Very pleased.

Review №10

2018-09-14

They were quick and plesent to us, we showed up 3 mins after 7 and I told them their is a family of 3 and a damn good friend of mine waiting on me so the little boy gets to the Drs. Apt on time. Yes they made it on time