Kerbside pickup
Yes
Walmart Supercenter in East Syracuse
Categories
Location on the map
East Syracuse, Onondaga County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
SNAP/EBT
Yes
Phone: +1 315-434-9873
Site: https://www.walmart.com/store/21...
Site: https://www.walmart.com/store/21...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Walmart Supercenter in other cities:
Comments (199)
I have been calling this Walmart for over 1 hour selecting the option to speak to a representative and NO ONE has answered these calls. It appears this location, and others as I attempted to contact the Camillus store as well, feels it is beneath them to answer a phone. The only way I was able to get ahold of someone was to call the pharmacy.
This location is very clean and organized. Employees are very helpful.The shelves are always stocked. If you are looking for a certain products and its not on the shelve a Wal-Mart employees will check stock and price.This location always have roll back on great product. Quick scan is awesome!
Come one come All,Walmart’s are Great place’s to experience the most entertaining from customers dressed up in the most hilarious and ridiculous outfits to seeing people load up shopping carts using their food stamps, to people too fat for the wheel chairs The store provides due to excessive obesity, not to mention the lazy parents that let their kids run around like dogs at a dog park, you can even witness fights, and possibly stabbings over something someone said , to seeing people trying to get huge tv’s and have little tiny cars. Walmart’s have the best and lowest prices that no competitors can beat, even compared to Amazon Walmart still stand dominant as the greatest store ever made for everything possible you can think of. I personally love Walmart 🥰😇
I was able to find everything I needed - after several failed online store pick-up orders at specialty chain retail stores. They were all either closed earlier than listed because of Covid, or their supply was out of stock for anything.I walk into this Walmart and find all of the things I needed (a blender bottle for my protein workout shakes, replacement bulbs for both the interior car lights and two headlight bulbs, windshield wiper blades, and exact bulbs I needed for my bathroom and closet.
This store has absolutely pitiful customer service skills. I really hate leaving negative reviews, but this place is astoundingly bad. For instance, my husband has tried to call the store twice in the last couple of weeks for different reasons. Once we were trying to see if they had something in stock, and tonight we were trying to resolve an issue with a recent grocery order from there. Both times, he was told to “hold on, please” and then hung up on. How is that okay? It wasn’t like we were unpleasant on the phone, either. Neither of us are rude to retail workers, so it’s kind of a surprise to be hung up on. So not only are we short items we paid for which could easily be fixed, but they couldn’t even be polite enough not to hang up the freaking phone on us. In short, this store sucks, and they need to hire people who aren’t rude.
It was super busy, since I went to do Christmas shopping just a few days before Christmas. Lots of great gifts and things. I was able to buy some nice little outfits and couple of toys, a couple small appliances and some gift wrap and a few Christmas ornaments all pretty quickly even though the store was very busy.The cashier I had was really very polite and nice even though she was very clearly overly stressed by the rude customer in line ahead of me. She handled it very well and was very sweet to me.
VERY poor customer service!!!! While looking at the product associate basically told us we were taking too much time & he had another customer to help.Also, associate was using his cellphone while we were looking at the product !!Wonder why we dont shop at Walmart often .
Employee in electronics was very when I asked a question about memory cards, decided not to get it. Employee at the self checkout kept eyeing me and rudely said that I didnt scan everything so she was going through my purchase and when she did see that I scanned everything she just walked away and didnt even give me an apology. Was East Syracuse Wal-Mart only when it is absolutely necessary. Will travel to the Cicero store instead, much better customer service.
Sold me and my pregnant partner spoiled meat. Not that Im surprised. I will NEVER go back to this Walmart in my entire life. It was the most rancid smelling meat ever, my fridge stays at below 40° F so this was definitely on this store not on me.
This store has everything you need. I went for their great selection of crafts, especially apple barrel paints. Got everything I needed and then some. Very pleased!
This Walmart is good for being a Walmart but the people who shop there make it unpleasant a bit whenever I go there. But the staff is helpful and its usually clean. I have heard some horror stories but I havent seen any of those things myself. I go there every weekend mostly.
DO NOT BUY LEGO HERE, YOU MIGHT SEE NOODLES.I bought the lego product here and I was very shocked when I was opening it. Inside of lego was not lego!! It was noodles and pasta.See the pictures.I guess somebody did and retuned it and I bought it very unfortunately.At that time I was traveling and opened the box later. So I could not go back there. And I visited another walmarts but nobody accepted my situation.I can send a receipt and the product by mail.But why didn’t you accept this?????This store can check the upc number and receipt. Even I did not open that box completely.My fault was buying lego at walmart while I was traveling.Why do I waste of my money?Easy return, easy exchange but why not me?What did I do?Only buying!!!!It’s really unfair!!!If you suspect me, please see your CCTV on July 5 10:10-10:18am.I bought it 10:16am.I feel like I want to sue the walmart or report this to media!!Never visit any other walmarts andi experienced the terrible service of walmart.
Went there for very basic needs, planing to spend around $150 or so. Left only spending $50 because half their shelves are empty. I would chalk it up to covid but was able to go to another nearby Walmart and purchase everything I needed. Very annoying since the only reason we went there was for one stop shopping. Lesson learned. Would have been quicker and about the same price to go to Wegmans and Target.
Man next to me in line at customer service (he was a Walmart employee) returned 3 opened/half eaten bags of chips because he “didn’t like the flavor”.I was exchanging three unopened/undamaged boxes of diapers for a different size and after the return for store credit was almost complete I was told I couldn’t return them because the employee found a manufacturers sticker on the box that had a date that was not within 90 days.
The Syracuse Walmart had more product and inventory then what Im normally used to in Norwich New York if I had a choice Id rather go to Syracuse just saying either way I never have any kind of problem when I go to Walmart I always find what I need and end up leaving the store with more than I wanted to get lol
Many products were out of stock. The store was messy.. The staff was not helpful and a security guard followed me from one side of the store to the other. When I realized I saw this man in every isle yet he had no cart or items in his hands, I asked him why he was in every isle was in? I guess shopping while black is a problem at this location. He just disappeared once confronted. I was extreemly angry and insulted! I hardly give anyone the impression that I cant afford whatever I want to purchase! There was no validity in his decision to follow me. I will make sure corporate knows about this unacceptable practice.
Good Selection of mens clothing that I cannot find in other Wal Marts. Draw back no good looking female cashiers.
The home department is one of the best in the town in terms of value. I cannot say the same for the food tho.
Pharmacy great staff, prices and service. As for the rest of the store you can find pretty much anything you need. What they need is more cashiers on duty instead of seeing a lot of store employees walking around aimlessly staring at their phones.
I love walmart but the workers at this one seem like they dont even see you.
I like Walmart but this time I picked up two garbage can, 1 is 32 gallon and another is 45 gallon, they gave me same 32 gallon sized Lid for both, they should more serious about pick up items before handover or delivery
This is a nice clean newer store. Really enjoyed shopping there.
Great place to shop at for things & food you need around the house
Although one of the greeters is always super friendly, the general customer service here is poor. Weve experienced long (1hr+) hold times when trying to resolve issues with grocery pickup via phone, long (45 min +) wait times when waiting for services such as fabric cutting or paint mixing, and poor customer service at the registers. For example, on my last visit, the cashier asked me to tell the 2-3 customers in line behind me that his register was closed. He should have told them as this put me in a very awkward position since he was helping me and not them. Other times we have been directed to the self checkout even though we told the employee we had tax exempt items and then the employee at self checkout told us that we couldnt do that transaction at self checkout and had to go back to the registers where we were originally headed.
Great people and great prices, but never enough cashiers. The lack of cashiers is because they are increasing the percentage of self-checkout lanes, which is costing people their jobs, and then still having lots of empty cashier lanes, resulting in longer cashier lines, in order to force people into the self-checkout lanes, and cost more Wal-Mart staff their jobs. Very dirty pool by Management. Don’t use self-checkout if you can help it. Go to the cashiers whenever possible and help a hardworking person keep their job!
I ain’t gone lie. I do all my shopping here from food to cleaning supplies. Even Auto Supplies 🤷🏾♂️ it all is great prices. Can’t beat it!
I would give zero stars if I could. Came to pick up an order for my wife and waited 45 minutes for my items. Other people were arriving and getting their items.
Went there to pick up some new pants for work. I was able to find the pants needed for work. Bought two pairs in the correct size and fit for me. Check out was fast and they even bagged my pants for me. I would recommend people shop there for what you need because they have a lot of different items that they sell there. So they should have something you need to buy from the store.
What a dump most of the so-called help could not be bothered to help people and I use that term loosely screaming profanity threatening each other store is a mess I could go on and on you can stand there and watch people stealing like it is national give away day and walking out the front door with out any resistance. Sad state of affairs.
Way better than a wal mart near me.... Definitely friendlier staff and more options.
As always its a busy store. But I managed to get in and out pretty quickly..UPDATE: you can barely find stuff in there. Its like Walmart needs to go shopping for itself. They have also gone up on pricing while their shelves are empty.
The service at one of my favorite stores has gotten so bad that I have started shopping at competitors. Employee assistance is almost non-existent as they cannot speak/understand English. Checkout line are unbelievably long and THREE times in one visit I was rerouted to different lines after waiting for many minutes in each.
Great place for lots of shopping! Variety of goods! My friend wants to buy skipping rope, but he doesnt know where to go. I suggest that he try Wal-Mart. Then we really found the skipping rope here! Recently I entered a Wal-Mart membership and plan to try the free delivery service.
Was told my Sim card would work with my phone and it didnt and they wouldnt return it.Money down the drain
Went for item pickup. Very fast, friendly service. The biggest thing is to check in before arriving, then choose the number slot you are in. I guess a lot of people arent doing this, so it takes longer to figure out who is who. Some people get very angry about that, but the employees were apologetic and good at deescalating that situation. So be sure to help yourself and them by checking in, arriving, then choosing youre parking space.
It was ok when I was there. I only rated 3 stars due to the negative history that Ive read about in the past
Love walmart BUT why am I always PAYING for bags that always break open spilling my groceries all over parking lot or my car????...I mean if yer gonna charge for bags at least give us STRONGER BAGS...
Walmart has gotten high on there prices an theres always recalls on a lot of there food makes me think twice about buying food from there .But they Need to Bring back the ROLL BACKS
Had what I was looking for. It was a quick in and out. I go early Sunday morning and the store is nor crowded.
I hate them cuz they pay their employees s*** I love them cuz they have everything I need in there everywhere and theyre cheap but they really are s*** to the people that were formed just saying and what do they do for the neighborhood
Food was OK. My shrimp where a little over cooked. Everything else was OK
We had to get a replacement air mattress after ours getting a hole in it. My boyfriend picked it up and I paid for it. The box said a green queen sized air mattress with built in pump and the sticker that said not to return if broken was still on. We opened the box and inside was an obviously used blue inflatable square that would fit our torsos onto it if we were lucky with no pump. It was well after 11 by the time I came home after work and got into the box so guess who had to sleep on the floor. I called the 24/7 help desk last night to just be told that I would be unable to return it even with the receipt and it not being the product I paid for because it was an air mattress and they do not return those but that I could get another of the exact same one IF they had it in stock. I called the next day and someone picked up the phone pretty quickly and I heard a ladys snippet of a voice before I was abruptly hung up on. I called back and after about 4 minutes was hung up on again. I am still at work so a phone call was the best I could do. I am extremely displeased and demand an explanation and my product that I paid for. I need to know that I can be helped before I am shorted more of my hard earned money. I do not need to take off work if I will not be helped.
LP appears to be very eager and extremely intrusive. The offensiven as is appalling.
Not the worst Walmart Ive been to but they need to do a better job of restocking.
You can never find an associate, if you do they are rude, on their phone or ignore you.Everything is locked up. No one seems to have a key.This place is disturbing !
I had to make copies of a house key for someone. I was able to use the minute key machine & while there I sold an old ipod at the cell phone Kiosk. Great place to sell old devices or if they arent worth anything, you can properly recycle them.
Didnt have most of what I went in for, and so sick of getting held up every time I am walking out because Im holding my merchandise. Dont charge me for bags, then act like IM the criminal for not buying them; wasting my money and killing trees. Most humans have arms, and they are capable of carrying things other than your sacred, dead tree, get out of jail for 5 cents, tickets.
Super fast in and out with self checkout. Have recently noticed some regular items out of stock, like many other places. Still - Walmart is the go to for certain items which are priced lower here than any other store.
Poor selection of goods compared to the Walmart in camillus New York. Hard to find an associate. Another trip here in the same experience. The best Walmart around is in camillus New York.
I’m sorry we all need jobs but I tried finding a worker who spoke English to help me find something took me 20min. Why hire people who can’t speak English but that’s Walmart for you customer service was horrible I’ll stay with wegmans
Gosh I really want to hate Walmart. I’ve had a few not so great experiences. However, East Syracuse Walmart pharmacy has a great staff, friendly and helpful.
Its definitely a common mans place . The prices are low . But Indian foods arent available.
They put me in a hood and told me I wasnt going to live if I didnt eat the asparagus. I really loved the whole experience. Asparagus is bad but its so good for you
They have all your needs in one place. The young boys clothing selection needs to improve.
The Walmart what can I say about Walmart that anybody doesnt already know Cicero Central Square bridge Street. Has everything you want for reasonable price good folks to or you can do your shopping for your groceries and get anything you need or anyting Furniture close so on
Love the store and people there, keep showing positive attitudes its wonderful. Thank you.
Will not go again. One person was blocking my way inside the store. I ignored him... did not agitate. I didnt see him again.I did find a few angry people and on the way out. Staff was very frustrated.Honestly it was a little frightning!!
Everything I need in one place . Thats why I love Walmart.
Going in for 1-2 items and always coming out with 20+ items!! I almost always find every single thing that I am looking for!
Could not find a one piece bathing suite for plus size 18
I always find what I need at Walmart. In and out no problems.
Not enough checkout lines with associates. Mostly self checkout available.
There are sum employees there that watch you like a hawk as if youre stealing then the people who really stealing arent being watched especially this one employee in particular hes an Arab or Indian makes me mad every time I see him an ask him you watching me so hard will you be paying my bill smh
The customer service doesn’t exist here. It’s sad to see! Found seat covers for $24.88.. or at least I thought they were that price because that’s the spot I found them in. They kept ringing up for $36+… a rep in Auto and a team lead really went back and forth about if they were going to give it to me for that price before I just walked away. It’s so sad that decent customer service simply just doesn’t exist anymore..
Bought wiggle worms for my red eared slider! Only place I could find live wormy snacks.
Best Walmart Ive been to! I had bottle returns slips and the lady at self checkout told me I couldnt redeem them at the self checkout. I was supposed to redeem them at a register or the customer service desk. I went to stand in a long line at the service desk. The lady from self checkout noticed I was in this line and immediately opened a register just to redeem my bottle return slips. This was a super nice gesture and I appreciate it greatly! The employees at this store are very helpful! I will be back to shop again and again. Thank you Walmart East Syracuse!
More than half the self checkouts ran out of cash,and the managers refuse to open other cash registers due to lack of employees
All in one shop stop. But sometimes if you get a lot of stuff they make you feel as though you are a criminal and are stealing. But it is bridge st and theft is huge. Especially these days
Absolutely, positively, the worst customer service store anywhere in Syracuse and quite likely beyond!I will NEVER walk in this store again. It is just not worth it to save a couple of bucks. This is a poorly managed store that attracts the rudest people I have ever seen anywhere. I would thoroughly enjoy meeting the individual who manages this store. You need to be fired.
Use to be able to pick up things bought online very fast, in and out. Have been trying the curbside and that has been really slow. 25+minutes waiting after notifying that we are there. The last time I had to leave for next appointment without the product. If you cant afford 30minutes waiting I dont recommend the curbside service.
They dont have enough cashiers for the everyday customer. You have to wait in line for some rime. It seems that their pick-up customers and on-line customers are more important to them.
This must be a crime ridden place because transdermal nicotine patches and iPhone charging plus are locked up. It is a 30 minute ordeal to get these people to open their case. Ridiculous! Thankfully, the Wallyworlds in Virginia haven’t started doing this dumb stuff yet.
Lots of food choices. Good variety of things that you may need.
Dominos has a gluten free pizza crust BUT something made me terribly sick! I dont know if it was an accident or ignorance but after three days I finally feel well again.
EVERY EMPLOYEE HELPFUL POLITE COURTEOUS FRIENDLY PROFESSIONAL !!!!! GREAT ROLE MODEL FOR OTHER WALMARTS !!!!!
It was hard to figure out where certain things were and not many workers to find and ask
Great selection of items. Quick return line of needed.
Self check out not working scand 3x still had to go to regular register
This place has approximately 3 shopping baskets in the entire store. Take a giant poorly maintained cart or nothing. Lines are always long in true Walmart fashion. Small bank of self-checkout registers are generally 65% operational, and most dont take cash. Theyre also crowded by people who dont know how to use a self checkout register.This is by far the worst Wal-Mart in the area, and thats going by the already low bar that Wal-Mart presents. This place sucks and if you can avoid it, do so by any means possible. Theres an Aldi across the street, a BJs next door, and a Wegmans down the road. You should be able to get 90% of what you need there and order the rest on Amazon.2022 Update: Still trash
Walmart sucks they dont have Apple pay or even Android pay
Definitely not a place with good produce. This place is out of chicken ever since I started going there.
Always a poor experience at east Syracuse WM, its always dirty inside and out, unhappy employees, and shovels were empty as usual. I go because its my closest WM and well, lets be honest, they are all kind of like this.
They had was I wanted but there were long lines at the checkouts.
Terrible service at the pick-up, the manager has no ethics to solve problems, I was explaining that they gave me my groceries in poor condition, everything damaged, and the manager ignored me, I didnt listen to my complaint, he turned his back on me and left. lack of professionalism, I dont understand how Walmart hires people who dont know how to give customer service.
Employees are particularly kind and helpful, really makes it less terrible being there. I shop here every week despite my loathing of Walmart on a vaguely moral level and my interactions with the associates is always pleasant.
Wal-mart is always a good people watching location. Lot of inappropriate outfits....for example...and people this is gender neutral...just because clothing happens to be made in its many forms, doesnt mean it needs to be taken of the rack and put into public...take care people enjoy your day.
Did a grocery pick-up and they scratched my bumper, finally got the assistant manager to look at the car and she filled out a report. Its obvious what happened, she took pictures and assured me claims would get back with me. Nope. I called corporate and they refilled. This Walmart has put me on hold over an hour 3 times while I try to get an answer. Very irresponsible management.
Not all employees are happy working and make our shopping a terrible place to shop.
Why does this store have to look so sad?. The vegetables in the grocery store portion are old and tired looking, the whole store is dreary. Price Chopper is a lot better , brighter, more choices and I think prices are compatible.Dont understand this place. How can you offer people such lousy choices?Walmart needs to fix this up and make it a decent place to shop.
Very Helpful and Courtesy employees
Thought I had booked an appointment for tire installation. My tires shipped late, but I had planned for that. Got to the store and was told my appointment did not exist. Was offer another time for the next day. Very disappointed. Plus was made to wait in a not busy counter area.
BRILLIANT, albeit slightly offensive, marketing!! Midol in the chocolate aisle at Walmart Dewitt...gotta love it. Whats even better, is look how many are gone!!
The store employee, Ariannae was extremely rude. Not sure if she was the manager, the assistant manager..she wouldnt say. My boyfriend and myself only had a complaint that there wasnt a sign at the entrance to the self check out, or a big enough sign that read card only checkout. .we scanned and the screen read card use only.. well, there wasted about 15 minutes. This Ariannae waved her hands at us and pointed toward the doors. In my opinion, she shouldnt work with the general public. I will no longer go to this Walmart.
It is a great place for shopping and getting great friendly service
Shelves are not stocked to their capacity, its clean. I do not care for self checkout and the lack of proper bags - I really dislike the cheap paper bags.
You would think 🤔 there would be more cashiers during this time of year. Only 2 lines open and self checkout closed.
Just like any other Walmart.
Its Walmart.....nuff said. 🙂I will say that the customer service was great with getting a gift card.
Even though the remodeling out side is nice. Inside the clients was rude. They were yelling at each other, in conversation, down aisles. They were doing inventory.The agency staff was rude. Several areas I wanted product they didnt want to move to let me near. I cut my shopping short....
This Walmart is trash. Aisles are way too small. You cant fit two people side by side. At least the stores well stocked. The broad at the self checkouts is worried about me & my mask under my nose. All the time, the two other assistants have their masks below the chin. Im not afraid of the virus, but dont reprimand me, if your fellow employees arent complying.
It was not very busy. I picked up what I needed quickly. Went straight to a register , cashed myself out. Left quickly. In and out in 30 to 40 minutes, give or take a few minutes.
Went there for very basic needs, planing to spend around $150 or so. Left only spending $50 because half their shelves are empty. I would chalk it up to covid but was able to go to another nearby Walmart and purchase everything I needed. Very annoying since the only reason we went there was for one stop shopping. Lesson learned. Would have been quicker and about the same price to go to Wegmans and Target.
After Thanksgiving shopping, store was busy with people, they had plenty employees on hand, very helpful and friendly.
Out of many items. Checkout clerk was non-verbal and didnt bag any items until asked. One bag broke as it was lifted off the counter. One broke liting it into the car. All (4) broke before getting them into the house. Trying Target next time.
Ok place to shop. Busy but can find parking and whatever ypu need. Self checkout went smoothly. Bathrooms were clean. Some type of altercation was going on w security while I was waiting but otherwise no drama.
What good is a park and pick up service if they cannot function to fulfill efficiently and quickly? Waited over 30 minutes as the app kicked me out a couple of times and ultimately had to go in to have them look for the order.
Employees act like they work in the worst place on earth and it shows.
Not my favorite location BUT this location always has a much better selection and store was clean and safety measures were in place.
I do not agree with their shrewd business tactics.I want a cashier to scan my items and bag them properly.Ridiculous that employees standing around and I one check out cashier actually working.
Have to get some things here dont like having to check myself out, there are never any registers open, if they are the lines are 10 deep, also if you need assistance you cant ever find anyone to help. What ever happened to THE CUSTOMER COMES FIRST, I guess money is first now.
I was almost attacked by a employee I’m disabled went to the pharmacy and tried to walk out the gate that automatically opens when you walk into the store a young man you know the guy that checks the receipts on your way out. I asked him if I could go out that way and not walk around the registers I started to walk out the gate he ran up to me and was going to push me back the only thing that stopped him was me screaming I’m disabled do not put your hands on me 4-5 times. I walk with a cane and a limp I have had over 5 back surgeries and it’s easy too see I’m disabled I wouldn’t shop at this store if you paid me to.
Way better than camillus quick n easy.
Exactly what youd expect of a Walmart. Has everything and at low prices. On occasion, I allow my desire to shop here overtake my ethical stance of not patronizing a business where employees do not get healthcare or fair wages.
FEELS LIKE YOU ENTERED A 3RD WORLD COUNTRYDefinitely doesnt feel like beautiful safe suburban East Syracuse ...Walmart / Dewitt Town/ East Syracuse has to Stop the Bus Route... This is like United Nations !!!!
Store too crowded and not enough womens clothing
I swear this Walmart has THE MOST outspoken customers as well as staff. Most staff are just wandering around the store
I just about have a distaste for all Walmart’s. They are typically crowded even with COVID and they aren’t always well stocked. And their employees aren’t always the politest. But… if you need to get a variety of items this is the place to go.
My visit just reaffirmed why I hate to go to Walmart.
Having never been to a Walmart neighborhood market this was a completely new experience for me. This is essentially a grocery store. It is missing the other 60%-80% of the Walmart stuff/experience. OH, it also has a pharmacy. So thats good.
Because they have everything. But the sales guy had no idea where anything was. He told me to just look around for my item. But he then came to me with the answer to my question.pa Not complaining. Just trying to have patience myself with all that is going on in the world. This pandemic has taken its toll on ALL of us!
I was impressed that all shelves were stocked. The store was clean and I seen a lot of associates. The main reason for going there was to pick up pictures. When I got to the photo department no one was there. My boyfriend had to go to electronics twice before someone came over. The checkout lines were kinda long but they were moving pretty quick.
The Pickup services at this Walmart are poor. They do not have enough staff to support the 10 pickup spots. Expect a 30 minute wait. Appears to be a manager, lack of support.Note that the North Syracuse pickup was much more satisfactory.
IT CLEAN THE WORKER WERE VERY HELPFUL. THE GREETER ON THE WAY OUT AT THE FOOD PART. WAS VERY HELPFUL I NEEDED TO GO BACK IN THE STORE AND HE WATCHED MY CART FOR ME SO WOULDNOT HAVE TO PUSH IT ALL THE WAY AROUND AGAIN AND THE CASHIERS ARE VERY RESPECTFUL AND PATIENT WITH ME. I GET ANXIETY AT THE REGISTER.I LOVE SHOPPING THERE. EVEN IF THEY DONT HAVE WHAT YOUR LOOKING FOR THEY WILL FIND OUT WHEN THE ITEM WELL BE BACK IN STOCK.
The gentleman at the door was very friendly. The store seem clean enough. There are people walking all around the store or not wearing masks and engaging other people in crowds etc.. and I thought that was just irresponsible.
Good and cheap product. You can return the items if you don’t like it.
Staff was nice. Just wish the BS of teenagers alone and acting out in stores would have stopped. It was actually nice during the shut down that this rude disrespectful disruptive behaviour wasnt permitted on stores.
Called ahead & asked if they had any remaining fire pits. Was told they had one left in their garden center, but could not put it aside/hold it for us. So we drove from over an hour away to pick it up. When we arrived, the store was in total chaos - being fully torn down & dismantled by construction crews, while the store was still open. After searching through the garden center, by ourselves, no one could/would help us after we asked three separate employees. Then the garden center manager, off her shift, informed us that the woman we spoke on the phone with was a brand new employee who had not been fully trained & that we could have had the item put on hold for us, but they refused to do so. We were told that there were no remaining fire pits & that said employee misinformed us. The level of incompetency is FAR too high, even for Walmart. Im not asking for special treatment, whatsoever - but I do expect people to actually do their jobs. ✋🏻
They have a vast variety of merchandise that other Walmarts, especially nearby Walmarts are lacking in.Compared to Walmarts in more diverse communities their ethnic food section is definitely lacking considering the diverse population in the area.
The Customer Service space in the front of store is terribly understaffed. The line was out to the cashiers....it took me 40 minutes to make a simple return... of an online purchase..which I will never do again.
A great store. You find almost everything and they fill shelves consistently. The workers are friendly. Big parking lot.
Bathrooms were not clean, the stores setup was off-putting and difficult to navigate. There were very few pathways to get from the front of store to the back. Not a great experience.
I tired to use western union the guy who works there sooo rude he was like dont use the phone i tried to explain for him that i want to get the right spelling of the name he was like if u know that person u should know the spelling of his name thats soo stupid Walmart should hire better people i was there sunday July 18 at around 4 pm
They don’t have all fruits and veggies but overall a great spot for a quick grocery run! Prices are extremely reasonable as well
Horrible service, horrible people shop here bad experience.. I wish I could give it no stars... Over frozen food!
Good: The products are easy to find and there are cheap prices.Bad: There were no paper tiles or wipes to wipe off your cart to keep you and your family safe from COVID. When asked about this the staff only provided wipes for me while other customers walked by confused as to why they could not wipe off their carts. 2 out 3 dispensers for hand sanitizers did not work. This is unacceptable for a big company with a US wide reputation.
Everything other then Telecommunications (Packagings) and State/Federal merchandise (Non Receipt Lottery).
Pretty compact, but does need a nice zone and cleanup. For the most part, pretty okay.
The entire store is sold out of almost everything. They also were stopping EVERYONE to check receipts..I walked out because its technically illegal for them to do that, AND I had my receipt in my hand and I had two bags of groceries -- I had obviously gone thru the checkout!! They tried to stop me anyway! Ugh!
Its a Walmart. Great prices but this store is a mess. Items are all over the place. Many things are out of stock. (Pre/post Covid). Employees are a hit/miss, luck of the draw.
East Syracuse store... I actually rate this store zero stars but i dont have that option...i rate it zero mostly because of the people shopping here...rude and stupid. I also believe that they could put more people on the cash registers...it is almost as if they dont want you to ever leave the store happy.
I wanted to buy some fabric. Waited for over 20 min for someone to cut the fabric I wanted to buy. They paged them severeral times and no one came.
I really enjoy using no contact grocery pick up but the shopper need to do better. I was shopped a bag of lettuce that was already turning, why would you give other people things u wouldnt get yourself smh Its a chance thing I guess.
Stay away from east syracuse Walmart location. Always empty shelves as Im literally no products, rude employees, and computers down. Terrible location. Last time I go to this Walmart. It never gets better and has just gotten worse
Pleasant to be in. Employees, Well, What can I say, Help when u need them and they are very helpful. Ive Never had An issue Of anything Bad with Being in this Place!! 👍🏼 🙂
Place is so full trashy people. The store is always a mess and dirty! Will go out of my way to go shop at a different location!
Fellow at front door was extremely rude. Told him the only machine to accept returned cans wasnt working and he said Not my job to take care of that. You would think that if he had any training he would have offered to find the person responsible. This is the worst Walmart with rude, lazy help.
This store is always a disappointment compared to other local walmarts! Items are always thrown all over the place, and only 10% of the associates I have interacted with usually for help, speak little if any English!? They usually just smile and walk away when asked a question. On my last visit, I was not able to purchase 3 of the items in my cart because no price came up and the manager said it must not be In the system done cant sell it to you....so why are the items ok the floor for sale!!?? Lol. I dont reccomend this location. Very poorly managed and taken care of. Unless you want a good laugh? Then its worth the trip!! :)
I mean today at this Walmart was great!! In and out 😉. Went for some white canvas sneakers and BINGO there they were! Only available in store cause I have been trying all week for theses babies online. Nice nice!!Used self checkout no bag! Perfect 👍👌❤️
This location is currently in the process of adding space between the shelves. It will look nicer and be more comfortable (less crowded) when they are done. Some items have been moved to a nearby shelf, or across one of the main aisles, but I was able to find everything I needed.
I understand that there is a pandemic going on but my God..... I put a order in the photo lab on 4/14 for pick up on 4/15 now I wanted for the email to pick up and which I got at 1035 and I didn’t go to the store until 1pm and it was not ready and the person that covered the section was on lunch. How to prioritizes in a corporation is always key and to have no one what so ever at the photo lab is careless. Walmart your employee have to do better in having just a little more care for your customers. Thank you to the two ladies that got it done.
Those little buckets are the cutest thing. and ik its a state thing but im so happy about them not having any plastic bags and requiring 5¢ for paper ones!
Increased cleanliness, however not the place to go if you think you may need any assistance from am employee, as they are either not knowledgeable or they are and choose not to help when asked.
They dont accept Apple Pay.
The freezer and the produce section were taped off with caution tape. It was a huge inconvenience. I drove way across town for 2 items and could not buy either because these sections were down. I do not go here much ,but thank God For a Aldi right across the street.
They dont always have everything I need, and it seems like theyre always stocking shelves during the day when its busy as all heck! It takes longer to get through checkout in this store than it does to shop!They really need to cross train the stockers, if they havent already, so they can be on registers when its busy, vs being in back, chitchatting (sometimes less than appropriate subjects/language), and taking their time stocking shelves.
The employees are cool. The selection is good for a smaller size. The people who work in the deli are awesome.
Definitely gone downhill! Line always backed up but does have convenience of several self checkout lines. Always have to track an associate down in another area when I need help and the sheets have an attitude
I depend on the East Syracse/ Dewitt, NY Walmart Store when in need of everything helpful and handy not usually available in othe near bycommercial retail markets. It seems to me Walmart will be growing into an everything available at a fair price. For the times I have gone to look around, the stayed to shop ? I have never left empty handed or disappointed, looking forward to visiting Walmart Super Store again and take some friends along with me. Yes I give Walmart 5 Stars !
Truthfully I rarely shop here but every time I actually do I wonder why I dont. I have even gotten car parts online and picked them up at customer service. Best prices and no shipping surcharges. My biggest problem in the store is not knowing where items are locate and I get flustered easily. The stores are clean and neat and I know the employees are treated decently.
Rude employees. Never has stuff that is needed in stock.
Love shopping here. You can buy everything you need in just one place. My familys favorite shopping store. Their online shopping is amazing.
I wanted to shop at E Syr Walmart but was scared off by the in store pan handlers. On man actually shouted obscenities at me when I said no. I left , walking very fast to my car as the men were a lot bigger than me . I reported this to a worker who didn’t have much to say or help for me.Too bad I have to be too afraid to shop at a store due to pan handlers in the store!!
Customers Service was great. I wanted to exchange Promo water and the cashier was helpful. He called the manager and 2 promo water gallons costed $6. It was much better that Refilling. Thanks.
The cashier made me and another customer wait in line over 10 minutes we both stated that we were going to be late getting back from lunch. I suggested that the customer that she was helping go to customer service to get her Walmart card filled with a 100.00 balance or see a manager to resolve. Her response go to another line, the lady that was waiting behind me responded we have already waited 10 minutes now we are supposed to wait longer as she was trying to get back to work from lunch. I tried talking to manager he made it out like we were lying about the wait. I used to spend a lot of money there. I usually do not post but this was one of the worst experiences.
Its Walmart...nothing too great. Although this location is not a favorite, the young ladies working self checkout were super. The store itself is not desirable.
Place has all the Walmart items, but in my opinion the store is dirty and seems disorganized. Fresh veggies dont look fresh like other locations.
I usually dont have a problem shopping in Walmart, but this has to be one of the worth Walmart to shop at. Most of the times Ive been to here, there has always been a spill of some sort and not cleaned up in time. Usually its just the type of demographic expected here and not necessarily the fault of employees. I would recommend going to the Walmart in Cicero.
I like coming here all the time. Good services with friendly people. Because of COVID it might be slightly confusing. Also respect the employees because theyre trying their best. Dont forget your mask
The lines are always long and the manager lack the ability to help unless its their department. The should never feel like they have to scan their own items due to only providing three registers.
Im dissatisfied with no registers cash registers please change that
This is a review specifically regarding East Syracuae Walmart - this is the worst Walmart I have been to. The shelves are frequently empty and the customer service is the worst. I visited East syracuse Walmart earlier this week and the cashier was the slowest person ever scanning groceries and this was a young person then as he scanned them he just moved the groceries to the side without bagging them. So I stood there waiting for him to bag the groceries and he looked at me like I was crazy and slowly began bagging the groceries, he didnt even finish bagging them before moving on to the next customer. I had to finish them myself. Do they no longer bag your groceries?
MANY people in the store not wearing masks including kids. Barely any plexiglass protection for the cashiers....just big enough to meet some minimum standard, Im guessing. The store is making a show of social distancing by supposedly admitting a few people at a time but that is it! No cart cleaning or supplies available to do it yourself.Was hoping to avoid a trip to two stores by getting it all here, in one place. That was a mistake I wont make again.
Speedy service, was no cash registers open in gardening because shortage of help. Huge store, very helpful customer service.
Very Good Services .With A Smile .
Huge selection of all household and outdoor needs.
Out of stock of many items we wanted, but the staff were helpful. Standard Walmart experience otherwise.
Its a Walmart, you should know what to expect going in. Good help anywhere is hard to find so you have to deal with whoever than can manage to hire. You will get good people and bad. Also remember it is a Walmart and not a specialty store and some of Walmarts policies are politically motivated and the workers have to follow their rules if they want to keep their jobs. Depending on what you want its fine but dont expect to go to their sporting goods section and get the knowledge or service you will receive at a gun shop or specialty store. With Walmarts policies that have to be followed and poor or incorrect training you are sometimes better off paying more for better knowledge and service.
I Come Here Regularly , But If You Check Your Recipes After Purchasing... Pay Attention To The Prices It Says In The Store, Some times They Over Charge On A Lot Of Things. I Just Feel We Shouldn’t Have to Make Double Trips And They Should Make Sure Everything Scans Up Right . But Walmart is “Save Money Live Better” So It’s Not Bad. As Long As You Pay Attention, As You Can See I Come Here On A Regular Basis And Always Spend Money!
Everyday and emergency needs. Food clothing household needs
Great for straight talk wich I love. Employees are nice and relaxed. The place is clean and easy to find what you need and get out. Or nice to stroll the store shopping. Either way I enjoy shopping here. With my mom or even with friends. Customer service is great about returns. I have NEVER had an issue trying to return anything. I do love this walk mart location.
This is one of the nicer Walmart Supercenters. Its clean and when you can spot an employee, they are very helpful. Went in to buy cleaning products. Shelves were quite empty, but I found what I was looking for. Stopped in the shampoo department and found a brand that I didnt know about that was free of sulfates, etc. Hope I like it. Just wish Walmart wouldnt sell so much product from China. They need to sell more product made in the USA.
Store currently undergoing updates. Half of the registers are removed. No self checkouts at this time. All lanes were open around 5:30 PM, but there were long lines. Will not visiting again for at least 2 months as I was told the whole inside of the store will be going through a change. Hint..if you only have a few items go to jewelry counter or electronic s dept for a speedier check out as I did yesterday.
This is different from any Walmart Center I have ever been to, I lived between Colorado and New York and this was the only one impressed me. Its not so much different from other centers but its definitely cleaner, design is a tiny little different and bigger having separate sections for meat and bakery, the staff is a lot and you can call anyone for assistance anywhere in the place. It has the vibe of airports duty free shops.
This is not the best Walmart in town, but its still good. The fact that every aisle had cameras and big anti-shoplifting signs everywhere gives you a weird feeling of big brother watching your every move. Theres a reason I avoid this one unless I cant get to the other ones.
My experience at Wal-Mart is ALWAYS stressful. You never have enough registers open. You have customers coming into your establishment to purchase goods and you dont show appreciation by not having enough checkout registers open. We have to stand in long lines every time I go to your store. You need to do better.
Convenient Supercenter with most of the goods you need or want. Cost effective for majority of shoppers. Friendly service but seemed disorganized. Waited 15 minutes in the 20 items or less line because a CSM wanted to chit chat instead of assist a cashier. Otherwise acceptable and good place to shop for both grocery and household items
While the store is clean and easy to navigate, the customer service is much to be desired. Our sales associate was nasty, throwing our purchases in the bag, didn’t look at us once or speak. My husband heard a manager chewing out another associate. We may shop Amazon before we go back or go thirty minutes out of our way to go to another Walmart.
I’m a frequent shopper of this location since it’s in my neighborhood and I normally have a good experience, except for today! I was in the store and I asked an employee about returning a graco baby swing because it wasn’t working properly, I didn’t have the receipt so she pulled it up with my credit card and the purchase was there. I went home for the swing and when I returned to customer service an employee by the name of Sarah was assisting me, she could not find my receipt so she told me to go in the aisle and take up a new swing that’s in a box and bring it to the register, by the way the swing was heavy! I was so surprised at her request because with Walmart being a big company they should’ve had an associate bring the item to the register for her to scan. To make matters worse she could not find my receipt and said she can’t return it so I had to ask the first employee that found my transaction to process the return and she did it with ease. Walmart always have what I need but they hire the most disrespectful and disgusting staff to run their establishment.
I hate always having to complain about this E. Syracuse Walmart, but once again, they overcharged me on several items. This means I HAVE to go back to get my money back--which means I HAVE to go to Customer Service and they are THE WORST people ever!! Not only is there usually a long wait (probably because they were ripped off too!). Then, the staff are so ignorant, rude and unhelpful it becomes a real hassle. This overcharging happens SO much, I suspect Walmart does it deliberately--hey, even a dollar per shopper probably makes them millions!!! I dont have any reason to think this one is an exception--I think they are all bad. Disorganized and lacking any prices--on top of overcharging! We need a real alternative. Sometimes I have to go there because I am physically disabled and currently have no car. Yuk!
Total reviews rating 3.8
199 Reviews for Walmart Supercenter 2023:
Review №1
2022-05-31Outstanding customer service! My son had to go to the ER after the bathroom situation but the cleaners there were very understanding. I never felt so welcomed and I am willing to pay for new cleaning tools.. and therapy. Lol! Also forgot to mention- the toilet paper already on the seat added a nice cushion for my son who was in distress. Always thinking of your customers. Updates?
Review №2
2022-05-19I had my pick up order for between 1&2 so as always I left my house at 1pm and got to Walmart at 1:10. I waited till 1:35 and I look up the order detail and it said we are still working on it. So I went tanning and on my way back I received a message that I cant pick up my order till after 5:30pm. My guest are coming at 6pm for dinner and I dont have my food to cook. I am beyond mad. Usually they are right on time and no issues. This time its a big issue to me. I now have to either shop for replacement dinner or wait and hope my guests arent too hungry. Not happy with this service at all today
Review №3
2022-04-04Do they know that they can order product for their empty shelves? Their shelves look empty like were back at the beginning of the pandemic in some areas of the store. However they dont mind soaring up the prices on their items which has people shopping at other stores instead of providing Walmart with their service
Review №4
2022-05-09Walmart may be busy at times, like all places. I wish they would hire more English speaking workers. Do you realize that COMMUNICATING with customers is important. I asked for help, the young lady had the WALMART vest on, I asked her a question and my reply was I DONT KNOW
Review №5
2022-06-23Awful. I had a simple question for three stockers and apparently not one spoke English nor were they very interested in helping. We did the self check and when an item came up $3 more than the price tagged the girl in the area seemed very put out. She demanded I show her the price so I did though she could not contemplate what I was showing her. She ended up taking a photo and looking for a manager which took nearly 10 minutes. When the manager came she could not operate the register and rang the item four times and the keypad was non-responsive. After she finally made the correction she said nothing to us nor expressed anything and just stormed off. I generally credit an employees sour attitude with upper management. This store seems to have a monopoly in the area and maybe they just dont think they need to do any better?
Review №6
2022-06-01Low prices, great selection, no reason to go anywhere else. But a little crowded at times, with some not being the most polite. Although a good sample of people. Different races, Ages, and types.
Review №7
2022-04-21Staff is not helpful or knowledgeable. Website has location of products labeled incorrectly. I finally found what I needed after being brought to two incorrect aisles by multiple staff members. Vacuum cleaners and vacuum sealers for food are two different things.
Review №8
2022-05-26First time at this Walmart. Just having a hard time finding things. One big negative was when I asked an employee where I would find something they just pointed me to another employee other than that I was happy
Review №9
2022-04-07This store is terrible. Most employees dont speak English. I was over charged for an item. Called to speak to a manager. Was transferred to 4 different people. Not one was a manager. Called again. The girl hung up on me. Called again she transferred me to automotive. What serious incompetence at this location.
Review №10
2022-06-08Went to Walmart today to print off my graduation party invites, the photo print off machine ended up glitching and we ended up purchasing almost 3200 cards, thankfully Don and Will were able to save the day! P.s. They deserve a raise, especially Don!