Jean jacket $12 clearance Nice details!
I absolutely love shopping at Walmart stinks that all the prices have went up everywhere but that is everywhere but they always have pretty much everything I need and theres so much cheaper than a lot of other places
I wanted to write this review for the sales associate Colin who went above and beyond to assist me when my sons order was delayed and then cancelled. I rely on Walmart to deliver the bottled waters my son cannot carry back to his dorm. When I called the store to get assistance about my delayed order I was informed it would have to be canceled because of some miscommunication or what have you with the driver. I really needed my son to get his waters and Colin was a great help in trying to get me another driver but, when unsuccessful calling me back and updating me! That is rare and I wanted him to know how much his efforts were appreciated. He made sure I knew to cancel and reorder my items and they were delivered the next day. Walmart needs to acknowledge this worker.
Not a bad place to shop. If you love options, its here. The staff at the registers are awesome, but dont expect too much help finding stuff as the staff is few& far between to find. Overall if youve been there often you wont need help finding stuff. Yet what you can find help they are willing to help.
Been standing here 25 min waiting for someone to unlock this... its 6:30am and I got here at 6am when it opened. Pressed button asking for help 3 times.. asked 2 employees and they even paged someone.. who is managing this place... trash people...
DONT PICK UP MY CHILDREN.Not only did this lady try to touch my hair when she complimented it but she literally tried to pick up my child up from the cart while I was filling the fitting room. I immediately dropped my stuff, told a manager and left. Did not seem like the manager was going to do a single thing about it since they were giggling as I left.
I will never shop online here again! Never received my food over 450$ worth and had to be refunded . Because no one actually shopped it. But marked it like as if it was …..waste of my time should of shopped it myself after work…
Seriously?? Weve been there multiple times this week and they just have ABSOLUTELY NO CLUE whats going on. & While we were getting the run around multiple other people were complaining. Then the cops came. When you combine dangerous with stupid you get Walmart.Your welcome.
This monopoly has to be stopped, they have no care or concern. Never went back to regular hours and jacked the prices up..less hours more money for Walmart, it’s screw us though. But people will still go and support this awful chain of stores. Kmart needs a comeback alongside of toys r us.
I went to 5 different stores yesterday to find a money order. One of those stores was Walmart where I had frequented in the past for said money order. The Walmart on Hoosick st in Troy, doesnt have a working money order machine not for the first time ( or.they didnt bother to fix it). Today instead of wasting my Gas going to the Latham Location, I figured, oh Ill call ahead and save myself a trip, it would take all of 2 seconds to pick up the phone and simply answer yes or no. But sadly, customer satisfaction seems to also not be working. I called 8 times in a row, calling different departments, and not one Associate can give me 2 seconds of their time, its sad. I have worked in retail for the last Decade, 3 years of which were at Wal-mart, and I can assuredly say this is Unacceptable, customer service is the backbone of retail, and if you cant get that down, you need to reevaluate your Staff.
What can you not find here? This overall one of the better Walmarts in the area. Clean, friendly staff, need I say more?
It’s a decent Walmart center. It has a subway in it in case you are hungry. The restrooms are cleaned reasonably.
Store was well stocked found fishing pole and reel at a very good price heavy volume shoppers but easy checkout
When I was able to come and go 7 months ago I found the experience to be very nice. Employees were helpful the store appeared to be nice and clean and I enjoyed being there to do my shopping. My online shopping with delivery was doing very well to start with but here over the last month Ive been really disappointed in their delivery service. The managers were very helpful they were very kind they did their very best to help me. But I believe in giving everyone a fair shot at things and I hopefully pray that things will get better with their delivery service.
No longer open 24hrs. Otherwise they would of gotten 5 stars
Always a very good experience. Look forward once per month to visit Walmart. The prices are great and I know whatever I go there for Ill find it.
I think its ridiculous you have to not only check out your groceries but you also have to bag them. Its not sack and save I dread our weekly visits. Hire some cashiers and quit making us do your job. People dont you realize everytime you check yourself out youve stolen a job from someone who needs it?
Getting them to simply answer a phone is like pulling a tooth hope ya don’t need nothing important 😂
Nice walmart, usually pretty clean and decently stocked to what it can be.
Good spot for anything from car care to motion lotion!
TERRIBLE TERRIBLE TERRIBLE 😢 😪 STORE ON SUNDAY NO CARTS IN BAY AREA AND VERY CLUSTERED WITH LIL CHECK OUT SPOTS... NEVER WILL I PATRON THIS ONE AGAIN USED TO BE MY WALMART PREFERENCE 😒 🙄 NEVER AGAIN
Well stocked and a clean environment. Always plenty of carts if needed .
No Overnight parking.All the Walmart should accept Overnight parking. RV people bring good $$$$ to Walmart ☹️
Delivery service is nonexistent. Days after our groceries were supposed to arrive they were dropped on our doorstep without notice near midnight by an unmarked vehicle with a flashlight. We are cancelling our Walmart plus subscription based on this location’s service.
We come here a lot for certain supplies because its easy to find things and the checkout lines usually move quick.
Love Walmarts . Great prices and shelfs always stocked.Staff friendly.
A decent walmart with a nice well stocked produce section. Even though this walmart with often PACKED, the shelves remain pretty well stocked as compared to some other walmarts. The Photo center is actually pretty nice with surprisingly high quality prints for cheap. Employees always seem depressed though, but I dont blame them.
If you are going to lock product behind glass you should make sure employees have keys to get said products.
They need to train and hire more managers. One manager for the entire store during holiday season is outrageous. I waited 30 min and ended up leaving.
Service was kinda slow. The people acted like they didnt know anything? They seemed slow? Like they were dumb. Oh I forgot I was in Walmart.
Its Walmart! This one usually has a good clearance section. Unfortunately most of the time when I ask staff about anything more times than not they have no clue and have to use there hand tablet Walmart phone thing for anything.... I didnt think that 50 year old people were millennials.... Sad how we have been so conditioned to rely on something else other than our brains these days... Lol but when I do get a staff member that is well informed about there job its your typical awesome walmart!I mean its hit or miss with people who go to work because they love there job and people who go to work for whatever other reason there is to go to work ...
One of the richest corporations in the world and they cant provide staff enough to even answer the phone for a customer service question.
Walmart has everything you need.Clothing is expensiveVegetables are kind not fresh anymoreSo far we always shop there every week
Theres a gentleman that Ive seen in this store several times,hes always in a power cart and he always has a bag of ice on his feet (that have no shoes or socks on) that he got up front..He Leaves a water trail wherever he goes. When approached about purchasing the ice he gets irate and refuses..
I understand time has not been good to image of the service industry worker, but i beg to argue that ALL jobs, from manager to janitor, all fall into a form of service in one way or another. I hope time will wake people up to the importance of not just preforming a menial job with 100% but that no one is above appreciating the effort it takes to do a job everyone looks down on you for doing until theyre asking you wheres the gluten free bread? Then you have only yourself to blame when Nadja doesnt feel like looking in the back and calls you a karen under her breath as you leave angry and ultimately defeated, because despite your bellyaching she isnt losing her job anytime soon
Bare shelves, very little staff available to assist, new cashier with little or no training register didnt print receipt stated we didnt pay for groceries they wanted to erase order and reduce bill was over $100 Im 82 years old couldnt stand any longer no seats for seniors so I told manager I. Told manager to cancel order and restorck the items and I left. Most uncomfortable experience I have ever had
Clerks running the registers didnt seem to know what they were doing
Found everything we needed! However cashier didn’t say a word to us as he cashed us out. Didn’t tell us the total, just stared at us until we inserted our card. Didn’t engage in any way and was looking at his phone while cashing out. I guess when you are working for Walmart conversations is NOT required.
Walmart has definitely come a long way in my opinion and I would love to shop there everyday if I could!
It took a 20 minute Ride and a phone call to get in contact with someone by The they answer the phone I was already in the store
Its Walmart, pretty typical experience. I go to shop for work and have to use a check out line with an actual person so it would be nice if they had more than 1 Lane open but it is what it is
We ordered a a full sheet cake from the bakery 2 weeks before my husbands military promotion ceremony. The DAY before the event I got an email cancelling our order with NO explanation or reason why. Im going in this week to formally file a complaint but wanted to post this here first so everyone can be aware to not trust that this bakery will come through for you. If you need a cake please go to the bakery at market bistro. With literally no notice at all they came through and delivered a beautiful cake for our event that was even cheaper than the one we didnt get from walmart.
Nice Walmart supercenter. Not the fastest checkout but pleasant enough
The employees at Walmart are always courteous and willing to help when you need assistance.
Did not have the product their website confirmed they had, so it was a wasted trip.
The place is good its clean little undermanned and a little under stocked but still you can still find something good.
Cashier was so friendly and didnt make it seem like I was a burden. Shed be a great manager trainer. The last time I was in that store the manager made me not go back until today after 3yrs. I only went because of a product I was told of that couldnt be found in the other Walmarts
Every single time I go to this particular Walmart I always run into an issue, NEVER ANYONE around to help or ask a question. The supervisors are extremely rude to their own employees and customers. They act as if they hate their jobs and ignore you completely
Best experience in a Walmart, I love when employees are on their game. Mohamid In electronics was awesome, he helped with everything I needed and was able to explain in detail what was best for me and how to use the items. I give him 10 stars out of 5...
The Subway in this Walmart is absolutely appalling. This handicap man wanting to have a meal was forced to sit outside of Subway because of his motorized chair. Whoever put him out there, youre a disgusting person and you should be fired!
I only go to walmart when I have to. Everything sucks, and it was even worse at the Latham location.
Always fun at Walmart and the best prices on many items.
Convenient. Friendly staff. Doesnt hassle the customers on returns.
Its a Walmart, not sure what one can really say about Walmart.
Staff was unhelpful store was neat and semi stocked for the most part
Electronics associate said all I needed was the adapter and my own composite RCA cable -- NOT TRUE; I also need an HDMI cable, which I dont have -- so I missed my show and have to go back to the store again! 😠
Good prices very friendly clean
It is your average Walmart. Maybe only slightly cleaner...
The employees are always nice but not enough cashiers were open. I went at 6pm and only 1 out of 14 cashiers were open.
Needs more registers open great service though they should answer the phones
Check out was fine. Lots of self-checkouts. But I had to go to customer service and there was only 1 clerk and a line of 6 people. I had to wait 15+ minutes to return the item.
It is a bit complicated to find things thsn our store and it still is a tad bit dark. But overall it was a good experience and of course great prices.The pharmacy folks are fantastic!
They lock things up and yet you cant find and one to give you the locked up product lol
Prefer this Walmart super center.Larger selection, stocked more frequently, parking seems safer with more cameras.Love the speed of self check out, the avail of self check out kiosks. With Covid- I’d prefer that anyone doesn’t unnecessarily touch my purchases.Thank you for the speed. Always hurrying
Clean and nice. Better than the one at home which is not so nice.
I like this on, very organized, stock on shelves and well lit. Im moving and found everything on my list,plus some! I prefer the arrangement of this store and Glenmont.
Hi! Everyone as a senior citizen on a budget Walmart has some very nice prices within my range to survive on and everything is fresh and clean in Walmart it is so big I get my daily walking exercise in at the same time it feels very good getting out of the house and shopping at Walmart I wish everyone the very best and please stay safe
Great service unfortunately they cant help prices going up
They still dont sell walls but thats ok. I still got what I needed
Honestly I like this Walmart, but I have noticed lately that there have been alot less options available. The store only seems half stocked. Idk if its covid or short staff or what. But at least any time I talk to a sales associate they seem nice
Never had an issue there… just they need more people to answer the phones when a customer needs something.. I’ve called i don’t know how many times and just to be disconnected to where no one answers … I get everyone has a certain job they are assigned but that still doesn’t explain why nobody can answer the phones… just saying
Walmarts are mostly all the same. I love the Latham Walmart because they have the self service registers with the long thing to put your items on. People may get mad but with these you can take your time to pack your bags the way you like!
Ok,probly will NEVER shop here again.There was only ONE registerOpen for cash transactions.12 people on line and mgt is CLUeLESS!Ok lets get rid of cashiers and make everyone use a credit card for THREE items.NOPE,NOWAY SEEYA
This is a well run walmart. Clean. Stocked. Merchandised well. Professional staff. Whenever Im in Latham I shop there for a quick minute just for the experience.As an ex manager for retail I suggest the manager from glenville should take notes. He/she phones it in. They are not engaged like Latham.
Actually, a good experience. Shelves were more stocked than past visits (Friday). And, I was totally surprised after purchasing fresh yellow tailed tuna (a gamble, but wanted fish for dinner): it was really fresh, no odor when cooked, and tasty. Good job, Walmart.
I shop at all the Walk Marts in the area. Some are better than others. The one in Latham is a nice store, and they keep it stocked well, with the exception of today where they did not have the cat litter my cat asked me to get, and with the exception of the yogurt I usually buy which is the Great Value Vanilla, and the exception of the Martins Potato rolls, along with the Birdseye steam in the bag Brussels sprouts, and the Hungry Man spicy chicken TV dinner, and the sliced marble cake was out too. I did manage to lay my hands on a family sized salad mix, and a package of hot dogs, and a can of Bushs baked beans. I guess itll be a special dinner night starting with a salad, hot dogs and beans, and a cold soda. I guess the cat will be sleeping in another room, far away from her ammonia filled cat box, and me. Ill go back another day to hopefully get what I need.
Just a cold place.no one said hi ,can we help you find something have a good day nothing. And the cashier was a blank as well when we handled her a water refill ticket all she said was whats this nothing else. And this is what Walmart is calling a store of the future. Yikes.
Walmart is the worst. The Waltons should be ashamed of themselves. The only time I worry about the future of humankind is when I make the unfortunate mistake of going to one of their stores. It took 20 minutes to check out.
Sorry folks..I just dont like Walmart..
We are the best Wal-Mart in capital district. My name George devoe an employee
I came in to buy a Coleman camp stove that I saw on wallmart.com. it gave me a price and said quantity. That was the closest location to me that the computer said it had it in stock. When I got their. It wasnt! I asked for help. Oh yeah camping stove are in sporting goods. Duh I couldnt figure that out. I asked do you have this model. Everything we have is in sporting goods. 1 left 30$ more. And they were out of propane on the shelf. Knowing better I asked for more help. Spoting good aisle 30 the same isle the camp stove are supposed to be in.I also brought my son. Toy isles were empty. Looked like late December. Hate that Wal-Mart. Every time I go to that one. Which is only if they are supposed to have something in stock.
Is it just me or has Walmart not been having things? Like shelves are empty all the time & it doesnt matter which one I go to is the same. EMPTY! This is one of the worst ones yet. So disappointed. If I could give negative stars I would.
Self check out is a joke, and no actual registers available.
Out of stock on many items. Bare shelves gave the store a very soviet look and feel to the place. Customers are over the top. Saw one woman wearing a sweatshirt and panties and nothing else. They screen people at the door for masks, so why are they letting the nut cases in? Customers not social distancing at all. Most keep their masks on but way too many just take them off once they get through the door. Looking for a store that has more intelligent clientele. Im disabled and at risk and shopping here is not worth dying over.
The only negative thing is that there is never someone for the jewelry counterYou have to ask an associate to find someone and they dontStore is usually crowded but no 2 walmarts are alikeIf you can pick a favorite and remember how its set up your goodLove the reduced sales for clothes if you can find size your lucky
I buy everything here. Only for meat I go to a butchers
Until COVID 19 I was never a Walmart shopper. But I can not say enough about ordering for pickup on the app at the Latham location. So easy. And every time (at least 10) the staff is amazing- quick, accurate, efficient, professional, and nice!!
I go Walmart to do all grocery shopping every other week. I get veggies fruits, bread chicken , rice eggs ,orange juice for cheaper prices than either, Hannaford or pice chopper
I live close to Walmart, Loudon Rd, Latham, NY 12110.I refill water and just shifted to go shopping there mainly due to water refill. However, water refill machine is not workşng properl almost all my visits. I have seen many people complaining about it. I complained the same thing by calling a staff around. But she just said she cant do anything. Then I wanted to see a manager. She alled someone else, but probably not a manager. She was so rude, didnt even listen and said that it is not their problem. She told me to call the number on the machine. I said that is not my responsibility but it is Walmarts. She just argued with me without any help. As a customer I think we dont deserve that behavior. If I am paying for a service I should get that without waiting for hours.I will write my negative reviews wherever I can.
Didnt go to electronics so it was actually a great experience. They were busy, but not inconveniently so. Helpful employees and clean space.
It is always bad at Walmart, they never keep their shelves shocked, they have never even before covid 19, we Always have to go out our way and to to Walmart, they should pay for our gas, and dont get me started with these self check outs, it is more reason for their staff to stand around and talk and be on their phones
Wow the Latham Walmart supercenter what can I say they had lobster Louisiana crawfish it all sorts of delicacies not obtainable at other Walmarts such as my usual Troy brunswick. I was glad that the things that I wanted were in stock and it appeared that the store was well cared for. The greeter caused me to say my first words of this trip when he offered me a good night. And that seemed appropriate. I really dig Walmart and I hope that soon they carry some more high-end chocolate. I also love the way the robots that are used at the checkout. We are talking at least 25 items without even a hiccup. I was very focused and there may have been security officials checking out my lobster purchase however, I was unaware of them. By the way the shopping I recently did there online was also seamless. An item for which I have been searching for weeks arrived sooner than was expected. I installed that Shop-Vac filter. And the world was better for it. Shopping at Lowes this evening they had no vacuum filters Shop-Vac rigid, some other brand none okay okay they had one Craftsman filter. Thats the other brand. Also their prices were markedly different. For instance: The fluidmaster rebuild kit for a toilet cells or about $20 at Lowes and approximately $17.50 at Walmart. I likely would have shunned myself if I compared toilet paper prices. What a wonderful Monday in the capital district. Thank you for your attention and best wishes.
I was there yesterday...not two days ago. I went there for two specific things, and didnt find them. BUT they DID HAVE a couple of things that I had been looking for, like Lysol wipes for instance!!! After waiting 7 months or so, I finally found some!!! I just wished that I didnt have to buy a three pack..since I live alone. But at least I wont be running out for a while!!!
As usual my Walmart experience was great. However, it would have been perfect if there were more manned machines. The scan and go machines are plentiful, but when there are system glitches or slow machines, there should be more cashier manned lanes open. That aside, and simply because i love Walmart for the variety and prices, i had a great time there.
I avoid this Walmart at all costs for multiple reasons. so normally I would give it a one star rating. I gave it a 3 star rating because somehow an online order placed at the Clifton Park store ended up scheduled to be picked up at the Latham store. (not sure how it happened, user error is completely possible). Reluctantly I went to the Latham store to pick up the order. The three star rating is because Dante (5 star for him) who brought out our items, was polite, helpful hard working. He is an asset to Walmart.Even with a great experience, I will only go to this Walmart as an absolute last resort.
I ordered online for pick up. It was disappointing that the website said in stock and then it was not but understandable given the site is not automatically updating. Anthony brought out my purchase and was very courteous and helpful. He checked to see if I knew what was out of stock and was just very personable.
Bad service. I bought a card and they didn’t put money in it, I had to keep going back to them and tell them and they gave me a number to call, so I called that number but they didn’t do anything. I wasted my gas and time for this. At the end, I got my money. One of the managers didn’t have manners.
Very friendly and helpful staff. They had everything I wanted in stock, and the prices were the best around. The store was neat and clean, and COVID19 precautions were in place to distance shoppers and encourage mask wearing.
For its W+ membership, it is a failure and sham compared to Amazon Prime: W+ is not at par with my Amazon Prime benefits. Not much of its value. The first try I have, it shows that W+ are just fooling its customers since the delivery is not free, I got still charge of $9 delivery fee. Next is that I still need to give a tip to the driver which Amazon Prime does not do that. Next is that they cancel some items on my grocery less than 2 hours before my order is delivered. W+ should grayed out those items in the selection in the first place so that customer will not expect to order it and add it on their checkout. Last is that there is no Gas Station near in my place thus not valuable to me to be a member of W+.
This store is very clean and everything is easy to find. Its in a good location, although it can be a nightmare at certain times trying to get out. Some of the associates could be a little friendlier, but overall most people have been nice.
Shop here often for clients. Definitely the lower prices help. Plan on checking yourself out and bring bags. There paper bags rip as soon as I pick them up.
Poor customer service, Ive waited 1 1/2 hours to be helped with a treadmill that was said to be in stock at the store but they didnt want to look up the Serial number to help. It was a huge hassle to get any help after finding said treadmill just to be told it wasnt the price as advertised. After a long disappointing 2 hours in the store nothing was accomplished and I felt like it was a waist of my time.
The times Ive asked for help i got the answers.A friend told me he had to wait awhile in the jewelry section. More than 10mins.If you know what to look for when shopping some food is cheaper than $1 from dollar tree as long as you dont mind great value brands.
The store is very crowded and disorganized. Product is everywhere and there are too many people in the store. Associates are stocking shelves in the middle of the afternoon when it is their busiest time. Masks and social distancing are required but there is no one limiting the numbers of people so these measures provide a safe environment for the public.
Great selection of stuff I didnt know I wanted! But seriously, went in for one device and it was helpful to learn that my favorite cell could be gotten here $200 cheaper. Just saying, to check it out here next time.
Selection is mediocre at best often out of good items and outright doesnt carry others
Big store lots of good stuff and good prices
No carts. Packed full. Only check for mask at door once inside many with mask off or nose uncovered. Does everyone know they test in your nose. So Wal-Mart is helping to spread this virus.
At 10:30 in the morning the bathroom was disgusting already and did not have a few items we were looking for. Everything else was up to par
Busy but moving along without bottlenecks even though only one entrance was open. Was this due to shortage of mask monitor staff, to deter shoplifting or .... still traffic flowed and self checkout at most registers seems to work fine..
Always getting the best deals on groceries. And they work very well during these times to keeps the shelves stocked. Just purchased a microwave that was on sale and every employee I communicated with was very polite.
He had a rear windshield for my 1997 Jetta, which is tough bird to match up. And he sold it 4 $60 too!
I like it but wouldnt buy there meats. 1 example I bought ground beef for my burgers and that smelled bad. That is the only reason for my 3 other then that I like the products. I am Hispanic and I can find alot of things I love there.
In my opinion the Latham walmart is the best around!
The customer service is the worst. I waited at the jewelry counter for 30 minutes the when she did get there. She went to waite on a white customer that had just walked up. I guess my money is not green like theres
They usually have what Im looking for. Took off 1 star because it could be cleaner, and the associates who put together the pick up/delivery orders are usually running around at breakneck speed, rather a hazard to those who cant move as fast.
First time at this Supercenter... mediocre at best.
What can I say, its Wal-mart! Some visits are great and some are horrible, usually due to customers, not staff. I wish they would stop letting people bring their dogs in the store, very unsanitary! Just about every visit I see people who flaunt the mask rule, but again, were talking about Wal-Mart here!
Well, Walmart is Walmart. Couldnt live without it, I get so many things there.... Just wish they werent out of things all the time!!!! Sometimes its a wasted trip. Not gonna lie 🤣🤣🤣🤣
My last visit wasnt satisfactory ,the restrooms were uncleaned, definitely not disinfected and sanitized only one line with no baggers was open and they didnt have a lot of stuff on the shelves and personally the price is seen higher than usual probably because of the holiday.
If I didnt know any better, I would truly believe I am allergic to Walmart. Crazy. It just something about this place. Some days I make it out ok. Run into good employees and such. While others is just 👎. What can you do 🤷🏻♂️
This is the store I shop for most of my items I need from cloths to house items and yes food Great staff.
I love our new Walmart here in Latham! Very convenient and they now have the Pick Up grocery option. I order my groceries every week and have no issues. Depending on your pick up time you may have to wait a few minutes. I’ve had to call in once to complain of wait time. Other than that I’m very pleased with our Walmart!
Great staff clean environment
Only jave paper bags, which is not necessarily bad, but the bags are VERY LOW QUALITY. The first time I went there the bag tore just from getting it out of the holder. And they charge for them.
Always good for people watching and you have to say to yourself. What the hell are they thinking. Fun trip and got what I went in for at a reasonable price.
Its Walmart, what can I say?On the average, it tends to be more clean and organized than their other locations.Pharmacy staff can be very, very slow and sometimes ask odd questions - questions which havent been posed to me at other pharmacies.The bathrooms are positively dreadful, but thats normal for Walmart. Both times Ive had the dubious honor of using them, it seemed as though someone had detonated a bomb packed with shrapnel fashioned from human feces. My son literally almost vomited.They dont sell 5.56 or .223 ammunition, which defies logic. If youre concerned about keeping people safe, pay more attention to the aforementioned restrooms.
Typical Walmart not much ti say
Bad Customer service. The cashier was not more rude because I stop her ugliness with kindness. The Front End Supervisor was there and did not help the cashier to do better also. Walt Mart is underestimating the POWER of a good customer service. Now using their automatic register self service the company is not consentrating in a good customer service. I know after their review manager there can say that I will return to shop in that store, it wont happens. I will join 1000 of customer that prefer to pay a little be more in a place that honor my business with them than going back to a place where good customer services is long gone.
Average Walmart. Usually seems well stocked though I can never find a clerk when I have a question. No real comments as its just your ordinary supercenter Walmart
Clean, fairly tidy store. We come here for the croissants and the orange Cabots cheddar, which isnt sold at local grocers. When you need flip flops, brown eggs, and grenadine, there is no better single stop in the neighborhood.
My handy local one stop. Staff is overall excellent. Not happy with all of the automation with checking out. I DONT WANT TO HAVE TO BAG MY OWN GROCERIES LATE AT NIGHT. Theres enough staff present that a couple of registers could be open. I seriously dont think thats too much to ask for. Theyre standing there watching me do their job. Infuriating.
Store is mediocre . I rarely go there. However, I was stopped exiting with a few groceries because I had a $12 broom laying on top. Seriously? If I turn to a life of crime, it’s not going to be over a $12 Walmart broom 😂. Guy walked out next to me eating from a big bag of chips and they waved him through and didn’t look at his receipt. I will definitely not be going back. I don’t know if you typically get people stealing $12 brooms. Is that a big problem? I can see you checking receipts on electronics purchases or larger items.... Maybe the security guy was bored. It’s just ridiculous and insulting to be checked at the door for a $12 Walmart broom. It’s a funny story to tell people, but I won’t let it happen again.
If Jamel and Nevaeh spend less time flirting with each other in front of customers perhaps customers could exit the checkout in less than 20 minutes.
Customer Service: I had to return a kayak which was purchased on line, and could not fit the entire item in the original box. I had Tiara and Jasmine help me and they said that I had to have it in a box ready to be shipped back to the manufacturer. I bought two boxes at Walmart to fit the items, and Jasmine and Tiara were the nicest customer service representatives I have ever dealt with at any store. Kudos to both of these employees, who are an asset to Walmart, and I had to post this, as there are always people who are first to complain, but they were phenomenal, and as I was getting frustrated, they kept their cool, and were as polite and professional as I have ever seen.Susan OReilly (Heathers mother, who Heather bought the kayak for).
Nice place and time to shop was around 4. Went in to get shoes and socks to tie dye and was planning on going to a craft store to get the dye, but they had a decent variety. I left the store with everything I needed in a quick manner. Not many lines formed.
Walmarts latham upped game slightly. Finally no more over flowing garbage cans with use paper towels to wipe carts down and barriers but up so when wiping down carts not in close proximity to uncovered produce. Now what need 2 do is stop the self check out conveyer belt from advancing when self bagging after paying. Lady at end of check out with yellow vest on was just standing there looking on and i had 2 say excuse me can u turn off the conveyer belt until im done packing up? Then told her might want to suggest to mgt to redesign self check out until person in lane is gone. Covid is mutating in2 a more deadly strain and this guy behind me doesnt have mask covering nose AND i just spent $90 in here today. I wish price chopper would lower prices on non edible items like cleaning supplies and paper products so dont have to go in a potential contagion zone like walmarts
Their selection has really gone downhill. Clifton park is much better.
Although Ive given Walmart Super Center 5 stars, I must add the place is just too big and too tempting a place to shop. Going for two or three items and leave with a full wagon of household items costing $100 or more. The variety, choices and pricing are worthy competitors to any equivalent retail establishment. No wonder the owners have become uber wealthy, with a winning combination of variety and pricing.
Its a Walmart.No one is following mask policies... customers and employees. A lot of chin diaper action from staff...When discussing with management, it was said that the employees need mask breaks too...Im good not going there in the future.
I shop the Walmart on 09.03.2020 and check out at 16:55:28. the man wears the back T-shirt with security print in it with shave head he called me Mexican Army. I look at him. them he told to the worker next to him. He came over I call the police. Well done you are very crafty sir.
I usually get the things I need. Everything today seemed freshly stocked as well.
Not enough cashiers, isles are cluttered, making navigation difficult. Employees are hard to find and when you finally find one, they cant help you.
Yeah keep six feet, u couldnt even maintain that with so many people there. other businesses essential or not have limited occupancy, not wally world, it was like there was no thing called a pandemic
The only reason it got star from me because zero stars is not an option.Terrible customer service. Asked a lady where the belts were , she replied over there someplace. I hate the cashierless cash registers as there is only 2 maybe 3 actual cashiers that work. The other 52 are all self checkout.
I found everything I went for, and of course more. I was helped by a employee to navigate the scan and go system because I had quiet a few vegetables without barcodes. Even a young lady with a Muslim attire offered to help me with the machine. I was not unnecessarily dalayed, even though all human run cashiers had long lines of customers
The management team needs to be retrained on how to deal with employees. Was picking up a few items in the morning when I witnessed a manager of some kind ( Dewayne I heard him called) berating an employee who was stocking the bread section. The employee was apologetic about running out of some items or something like that, but this guy wouldn’t accept his apology and threatened his job. To do this in front of customers is extremely unprofessional and demeaning a fellow coworker who looked like he was just doing is job is beyond unacceptable. I’ve noticed this in other Walmart’s I’ve been too and the way you people treat your employees is shameful sometimes.
The 100% Tropicana gallon Orange juice is always out of stock in the afternoon, other than that Ive got no complaints.
2 cashiers as usual, nowhere to sit as you wait for transportation.Elderly,disabled,everyone can stand.Stop using covid as an excuse for no benches outside.It takes 10 seconds to sanitize a few times a day.If it’s that hard leave spray and paper towels.
So this lady was following me around, I found it odd that I seen her in the same aisle I spent 20 minutes looking for something then kept seeing her , with her phone out. I said if I see you following me again it’s going to be a problem and FYI I’ve never stole a damn thing in my life! Walmart needs to stop following people around not everyone is a thief!
Messy aisles, roof leaking so there were buckets in the aisles. Aisles blocked by carts with stock on them and no employee nearby. If they didnt have lower prices on many items, I dont think I would shop there.
Got all the way over there and it was closed before 7 pm. tonight. No notice anywhere online; before I left home, I’d already checked on a product I needed to get. Management inconsistent in terms of stock inventory even before the pandemic. Orders for in-store pick-up took forever to get, even when I checked in before I arrived. Shopping there less in the past few months.
I love this store, but I am very disappointed with its pickup services. I had to call twice and wait for a half an hour to get my things. I wish I had gone inside to buy because it would be faster. Do not recommend pickup.
Never answer the phones but found the product in person
They have some good prices.The staff is helpful.They have a wide variety of items for sale.
Horrible customer service. Apparently there are no CSMs or managers at this time of the night (11pm). The only cashier (James) and the lady watching the self self checkout (Claudia) couldnt figure out how to type in a UPC code because the item I had was missing the barcode. I asked to have a manager do it and they said at this time of the night WE are the managers. The name on the item and the name on the sticker on it were different even though the UPC number was the same except for 1 number. So I wanted to make sure the price was correct. The two cashiers were no help so I went to find a manager which I had no luck with. But the cashier (James, who kept saying I know what youre trying to do. As if I was lying or tricking him when I was just asking for them to confirm the price ...) Was reluctant to give me back the item so I could get someone else to check it. Very frustrating and insulting. I was able to ask two other associates and they couldnt figure out how to check the price either so I left the item with the cashier (James) because he seemed worried it would magically disappear.
We did a grocery delivery with Walmart and overall I am impressed. I ordered fresh produce and they actually picked nice firm items. To improve the online shopping I would suggest being able to add notes to products and for the shoppers to call customers when an item is oos. But overall would definitely recommend this service.
I ordered some stuff for pick up. I went in, entered my info in the kiosk and a few moments later my order I being handed to me. Very smooth transaction and very convenient.
Yes, Wal-Mart is known for not having enough check-outs open and never enough clerks there, but Sandy wasnt even at a register and helped us check out at a self-check out. Shes always friendly and definitely one of the fastest check out clerks at this store.
Its okay they never really have anything on there shows ever whenever youre looking for something they dont have and then when you go to pick up your groceries if you go inside the cashiers that are just standing around they just look at you and then when you go to ask one of them for help they turn their head like they didnt hear you
Im picking a layaway up and here for almost an hour. I have never seen so much unorganized establishment. I will never layaway nothing at this one ever again. And to top it off waiting a half and hour before this and the cms had the nerve to tell the cashier to take care someone else. Just forget I was in line. only God had that customer there to tell her no this lady was waiting a long time. This place is awful, mismanagement to its fullest!
Ok. It is a Walmart. They are basically the same no matter where you are in the US. Carry exactly everything the same except for a few - a very few food items. I disliked this one because when they checked my receipt at the exit, the person rooted around the bags looking for a few items to scan and check against the receipt. Note. These have a date and time printed on them. So there is an indicator Im not trying to rip off from the store.When the greeter got done rifling through our grocery bags they were a disaster. I packed them to avoid damage. The greeter pulled a box of frozen veggies, then just tossed in in a bag which then punctured a yogurt container and a package of meat. We had to go to customer service and turn the stuff in.And it didnt matter to them. So I will avoid Walmart stores as much as possible, and never set foot in the Latham store again.
Excellent store. Had a little issue with the manager, very disrespectful, but, overall, my go to store. I really, really enjoy the grocery pickup and delivery. Use it all the time. 90% of the pickup folks are very pleasant and obviously like their job.
I give this store a 1 star because the girl who works there is always rude . She squishes the bread when cutting the bread and have no emotion at all when making it like she doesnt have a care if your sub is mad how you would like it . She VVERY light with every vegetable you would like on your sub I always have to ask her to put more on . Im just Disappointed EVERY TIME she make it . I wish I could give a name but she doesnt wear a name tag ever and never has a hat on or anything . I just simply would like to enjoy my experience there like other subways
Picked up groceries here- the young man who brought them to my car, Paul, was extremely courteous and helpful. The order was completed on time and correctly.
Shelves still low or empty, check out was even more difficult. BYO, or paper bags, you have to buy is a rip off. If you put everything back in the cart to bag in your car, now you got to deal with the people at the door who have a trouble counting items holding you up.
I was charged for something I never had in my cart. How do you not know that you charged someone twice, for 2 different kinds of produce, when they only had 1 bag? And this isnt even the worst cashier they have.
Big. Much walking. Employees clueless on where to find, anything! Hover over doors like your a shoplifter. This is where relatives families gather and stay all day..making it difficult for focused shoppers to get in and out. Not impressed!
Re: ELECTRONIC DEPARTMENTI had to call the electronic department back just to get this womans name. IRENE went above and beyond. Positive attitude. Great Customer Service. The heroes of all heroes. Walmart, if you review these- give her a raise!
Only having 1 entrance/exit open doesnt make much sense. It would seem to be a better idea to have one-way in & one-way out. Check-out lines are kept short by having most registers open.
I honestly dont like going to Walmart. Now with everything going on people and employees arent following regulations. I understand if you cant get a customer to wear a mask, but at least your employees.
This store has hit the ultimate low....grocery section literally filled with empty shelves...deli appeared to be closed at 6pm and 3 registers open and lines backed up in the cash yourself out areas...super center...nope !
Curbside pickup is very safe although no substitutions are allowed on to go orders even though the website promotes it. The curbside pickup staff is essentially pretty lazy and refuses to substitute items.
I wandered into the womans clothing dept which I never do and the employees there arent very friendly or eager to help. One sneezed I said bless you and she just kind of glared at me. Ill stick to the East Greenbush store and continue to not buy clothes from there.
This is my local Walmart and I shop here frequently. I stopped to grab cat litter and cat food around 10pm tonight. As Im walking to one of the self scans the woman (manager?) On duty practically yelled at me and told me that she already told me that register was closed. To which I promptly replied you didnt tell me anything. Then, as Im ringing out I feel her looking over my shoulder. She then comes up to me and tells me to hold on and counts the items on my register and then PULLS MY ITEMS OUT OF MY BAG to count them because the machine sometimes doesnt work. Really? Everything was accounted for, she ended up embarrassing herself and I am certainly calling corporate in the morning!
I would leave no star If I could. The one man working on register 11 around 8 pm on 16 may 2017/ horrific experience. He never spoke or even said hello. I said hello to him he looked at me as though I was speaking a different language. So rude. After the transaction was done hr slammed my change on the counter never even handed it to me. It was terrible he also didnt even bag anything. I had to do his job for him. Someone that cannot stand people should not be a cashier. I dont know what his issue is. Whether he dont like white people or if he just really hates people that much. Walmart needs to be more focused on hiring people that actually cares about customer service.
Incredible! They removed the registers and put conveyer belts to check your own self out. It was awesome! If you get stuck or need help someone is right there. Great job Walmart!!
Beware, Beer vendor not marking some prices correctly. Sign on case less than what it rings up for. Has happened to me twice and Walmart can not fix problem., can only refund your money, or you just pay the extra dollars. No other problem with Walmart, just beer purchases.I will be going elsewhere for my beer
It wasnt bad at all. Clean store with polite workers.
👍
The lines were long to check out. Since when cant you pay cash? How come you can only go in and out one door. Make more sense for social distancing using 2 doors. I rate my visit as a 1. Not sure I will shop there again.
The location is in a very nice area in new york.. Its a very busy store but i have had many bad experiences unfortunatly they have lost me as a customer for ever.... Although it is only 15 mins away from where i live i continue to travel an additional 15 mins just because i refuse to give them my business... .. My mother is handicap and this particular loction just doesnt care about the elderly and those who can not walk easily without a cane.. Motorized cart are always broken, not working or not charged.. They dont have many on hand and you would think that where this store is located the amount of money coming in everyday they could equiped this location with more working motorized carts that work .. If you have ever been in this location you would know how big this store it.. There is just no way a person who cant walk well go shoping and walk this who store... Talk about a law suit!!
Pretty handy location. I only stopped in to use the bathroom that day. The place was clean and well stocked. Your typical Wally world super center, no complaints
So this store changed cashiers with machines which causes a lot troubles. I bought a gift card and when I tried to use the scan and go it did not work. I have to go to a human to solve this issue and I was not the only one. Good thing that this corporation is bringing jobs to our towns.
I attempted to use the delivery option and am beyond disappointed. With both the process and the lack of customer service. I wont shop there anymore. I am a disabled person who is homebound and they couldnt accommodate one simple request. I would not recommend this store. If you want better you have to pay for it.
I really love this Walmart. Its always well stocked and on most grocery items the prices are great and the quality is good. The most distinguishing factor for this particular store is its department employees. The employees that you encounter in the aisles are very friendly and endlessly helpful. The one experience that stands out for me is an employee named Ben. He was exiting the back stock room with a pallet full of items that needed to be placed on the shelf. I needed Wal Mart half and half and none were in the cooler. I stopped and asked Ben if there were anymore in the back and Ben with a smile immediately stopped working and went to the back, acquired my item and apologized for it not being available! Now THAT is great customer service. Its worth coming to this Walmart just for the service.
Today, awful , shelves empty. Ton of shoppers even with young children unbelievable with this virus going on. I was there 5 minutes to get a RX. Looked for hand sanitizer and antibacterial soap, but stuck out empty shelves there too.
Great prices...great selection...
First time I was asked to provide receipt for inspection upon exit. I would have no problem with this if they asked EVERYONE like BJs Wholesale... but they pick and choose who to stop. Profiling? Discrimination? Be careful Walmart or you may find yourself with another class action suit....
Total reviews rating 3.9
199 Reviews for Walmart Supercenter 2023:
Review №1
2022-04-03Like this Walmart well enough. They are blocking a fire exit, however. Makes me nervous to shop knowing the employees don’t understand the purpose of fire exits and the giant “do not block” sign. If this one is blocked, how many others are? Photo taken April 3, 2022
Review №2
2022-02-17Went with my brother to get him some deodorant and ran into a couple of people who I know, but hadnt seen for a long time. The Supercenter is cleaner than most and I cant say anything derogatory about the associates there because all of the ones that Ive had contact with were more helpful than some of the other stores Ive been in.
Review №3
2022-06-01Walmart online is simply the Best. I have tried every other online company that I can think of including wayfarer and other notables like that. Here is the market difference, the other stores charge the same or more and the quality is not as good nor is the simplicity of the item this is the best way to go I have purchased many many many many items from Walmart online and I never dreamed I would purchase anything from Walmart ever this is nirvana take my cue and go for it check out Walmart online you will not be disappointed do searches on anything! A+ plus
Review №4
2022-06-24What a jail. This must be a very dangerous and criminal neighborhood and community. Almost every department had locks or locked glass doors on shelves. Electronics, hardware, automotive, sporting goods, office supplies. It says a lot about the clientele. And....no employees to be found if you do want to delay your shopping waiting for assistance and a key.
Review №5
2022-03-06Did people who work here are very helpful especially in the pharmacy department where you get the vitamins in the skincare and all that they were very helpful and theyre actually people I can actually find here at this Walmart in Latham it was amazing. As for the parking lot here we go again you need to mark your aisles to park with lettering or something or numbers. People who Park their cars forget what they Park them theyre all over looking for their car thats ridiculous
Review №6
2022-05-28Annoying, Annoying, Annoying is the only real way to describe it. Half of the things you need are locked up and finding and employee to open stuff is almost impossible. The one that has the key is guaranteed to be absolutely miserable. They then expect you to check yourself out and then stand in another line to check your receipt. Save yourself a stress headache and shop elsewhere. The $2.73 you save isnt worth your time, your peace or sanity.
Review №7
2022-03-07We go here for many of our necessities, I’ve noticed a decline in staff and staff that are knowledgeable enough to help you. Mostly a clean store. Some employees are just standing, wandering around or on their phones.The photo center does have friendly, helpful staff, they will take care of your photo needs in a timely manner.
Review №8
2022-06-02This store super busy and hardly ever has an employee operated check out open, forcing people to check themselves out that really should not be doing so. No express lanes, no Walmart + lanes to use scan and go to avoid the long lines. If there is a different Walmart within a reasonable distance, I highly recommend going there!Ps- sooo much of the store is behind locked cases now and a lot of times it’s a nightmare to get the simplest items bc no one can find an employee with keys, and half the employees won’t even help you to find someone
Review №9
2022-05-03I went in the Latham, NY Supercenter early, around 7am (May 3rd, 2022). I was looking for a specific cut of meat. It wasnt out,but there was a nice young man named Mitchell who approached me and asked if I needed assistance. He heard me out and left to check for what I needed. He returned a few minutes later with several packs of meat for me to choose from. He was clean and neat in appearance,friendly and incredibly nice. He even apologized for the meat not already being out. Now, you may be thinking, Ok, thats his job, but I assure you that Ive had ill experiences in other stores with employees that seem to avoid customers who look lost and are in need of assistance, especially so early in the morning when they seem to be annoyed to have to be at work. Thank you, Mitchell...youre awesome!
Review №10
2022-05-15Absolutely ridiculous to lock an entire aisle of makeup wipes and facial cleaners. I shouldnt have to hunt down an employee for 3$ worth of a generic product. The other walmarts dont do this. There are cameras everywhere. This is over the top and frustrating to customers and staff.