Kerbside pickup
Yes
Walts HobbyTown in Syracuse
Categories
Location on the map
Syracuse, Onondaga County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-453-2291
Site: https://waltshobbytown.business....
Site: https://waltshobbytown.business....
Opening hours
- Monday:Closed
- Tuesday:10AM–5:30PM
- Wednesday:10AM–5:30PM
- Thursday:10AM–5:30PM
- Friday:10AM–6PM
- Saturday:10AM–4PM
- Sunday:11AM–4PM
Comments (181)
Love it here. They got some new paints in and a few new models I hadnt seen before. Cant wait till the pandemic is over to see them fully stocked up again
Great to buy rc cars from, very knowledgeable!
Very helpful and offhand knowledge from years of experience. Good selection of plastic kits to r/c cars. If youre interested in getting into RC racing these guys will steer you right.
This is one of the last true hobby stores around. My father used to bring me here, and I will bring my son here one day. The staff is knowledgeable and friendly. The selection of hobby supplies and rc vehicles cant be beat.
Best selection of Testors Model Master enamels in the area. I love shopping at Walts when I can get there.Theyve even take my telephone orders for essential paints so that I can have a friend who lives near the store pick them up for me. Wonderfully considerate of them, and a real blessing for me.
This is a great place to go for anything R/C. Very friendly andknowledgeable staff. I will be visiting quite often! The people that work here really know a lot about the products that they sell and really strive for fantastic customer service after the sale.
What a wonderful place still. I used to frequent this hobby shop as an adolescent years ago in the 90s and they always had what I needed. Ive since moved away to the buffalo are and have been vacationing at Oneida lake for the week. My 12 year old son had really taken to the hobby of RC trucks especially the crawlers and we went there today and were not dissapointed with the amazing staff. Friendly, honest and extremely knowledgeable on the subject. I will be ordering directly through them for all of our RC needs from buffalo for now on. Mike was a great representative of not only the hobby but of the store itself. Thanks guys you made my sons week✔️🙌
I shop at Walts for model cars & semi-truck. However they have aviation & maritime models, rockets, plus a huge rc car & truck department. They are in my opinion the best hobby shop to get models in the Syracuse area!
Poor customer service. They drive their own sales away.I saw Walts stand at the 2017 NY State Fair, selling two drones for $25 each. I stood at the stand and talked for quite some time to the employees that were helpful answering questions, looking for my first drone. The store is only 7 minutes from the fairgrounds so I drove over to see their entire selection, being impressed with what I had seen at the stand. When I got there, I found the same drones for $15 more.I asked the older gentlemen at the counter if I could buy it at the fair price (which I would only have known if I saw it at the fair) because I felt I should not be charged more than I was originally offered after being interested enough to make the trip to the store. The employee told me he had no idea what the guy at the stand was selling them for, and that he would not sell them for his price, unless the man called him first. He acted as if the stand had no connection to the store, and like it was impossible to contact the employee. He acted ignorant in order to escape honoring their sale, and suggested I buy another ticket to the fair to buy it from the stand.The display at the fair intrigued me enough to drive to their store, for the purpose to buy that day. Walking into the store, I knew I was going to at least buy the drone that I saw at the fair, for the price that I was told. After talking to the employee, I headed to my car while looking up the drone on Amazon.Management obviously needs to double check how the employees handle their customers if they are driving away customers who are coming to them on a silver platter. Online sellers arent stealing their business, they are giving it away.
Been going here for seems like forever. About 20 years or so. This place is great and the guys here are extremely knowledgeable. They have everything RC and model too. Including Warhammer stuff and painting stuff too. They also have a great RC track inside which is very good size for the off-road style buggy or truck RCs. I highly recommend going here first for anything. Including just picking the guys brains with some questions they are always glad to help you out with just about anything
Lots of stuff there, very nice selection
My husband loves it here so much, hes always here lol. They have lots of hobby related items that I like to get as well. Everyone who works there is very knowledgeable, helpful and cheerful.
I went there with my husband to look for some paints and other miniature painting items. They had everything he was looking for and more. One of the staff members was extremely helpful and knowledgable, and my husband got to chat with him about his hobbies. Will be returning any time we are in the area.
These guys are all very nice, knowledgeable, and helpful. They have a decent amount of parts and RTRs, and have always gotten anything ordered in promptly. The prices are fair and the rewards program is a nice bonus. The last star is missing only because there is not a very good selection of in-stock parts for rock crawlers, they are race-focused. But the carpet track is decent and its fun to do the open track days, no matter what youre running!
I needed some model rockets in a rush. Not only did they get it all taken care of for me but staff were extremely knowledgeable, helpful, and patient. Definitely will be a returning customer.
Great store, they have supplies for RC planes, cars, and models; they even have supplies for model trains. The employees will help you with any of your questions and theres a RC plane flight simulator in the back so you can feel confident picking up the hobby. They also have an indoor race track for RC cars. If youre into RC planes or cars and youre in Syracuse, this store is the place to go.
A great little hobby shop with a wide variety of hobbies covered. Items range from R/C cars and drones, model rockets, model trains, and Gundam models. They are fairly priced and the staff is incredibly friendly and helpful.
Very nice and helpful employee. The AA batteries i got were dead, so maybe avoid the picell batteries but its a great shop.
Its not a bad shop if your into cars/trucks but there plane/drone stuff is nearly non existent. They used to have a decent selection not sure what happend. Maybe there sold out from hollidays?..
Great experience. I went in with my airsoft gun pretty sure my battery was fried. He hooked up my battery and tested it and let me use a new battery to verify that was the problem which I then purchased and a new charger. Helpful and knowledgeable!
Walts Hobby Shop is the best place to shop for all parts for RC car & trucks! They have antique Lionel trains and all types of puzzles! They have love racing with RCs every Monday nights and Saturdays during the day! Come on down & join us!
Great little hobby place with everything you need for models or rc cars and more! Love visiting this little place every few months.
Came here looking for gundam stuff like they advertise they only have a very few staff wasnt very personable. Hobby store seems to be mostly RC stuff.
If you hobby spupplies then this is THE place to get them. Cutters, glues, wood, plastics, flock, you name it they probably have it or can get it for you after a small order period. Its amazing how well stocked they are and how knowledgable the staff is. With plenty of space, an indoor race track for rc and climb cars, and lots of kits to build. Its a perfect spot for new hobbiest and veterans to go, hang out, buy and build kits, and meet other people in the hobby community.
Great place. Mainly for RC but they have a tone of scale minis and model kits and the best lines of paint brands. Also they have the best selection of gundam gunpala models available in the area
They are among the best hobby shops in the north country area, that provides friendly professional technical help and will go the extra mile to satisfy their customers.
They dont have the drone stuff I need but it seems like a nice place if you have cars plains or trains. And the staff was helpful
These guys are great and very helpful I bought an apprentice s rc plane from them and it is the best starter plane like i was told. had questions and they had answers great store they got me easyly ready to fly with they in store flight simulator thanks mike :)
Been going to walts for many years and they are always helpful and friendly. i only do modeling and painting but they are always helpful. great location for me. right up the street!. the employees have been there for many years so you know they know what they are talking about. love walts!
Nice people. OK selection of RC planes and HobbyTown line of vehicles. A lot of scale model stuff. There is a nice looking track indoor but it is an oval. No indoor offroad :(
I have beengoing there since moving to Syracuse, being from Toronto I have been to a hobby shop or two and I can say Walts does NOT disappoint!Their Selection is very good and they are always willing to help and are knwoledgable about the products they sell.I have purchased plastic model kits and r/c helicopters from them and never had a bad experience there!My only gripe would be I wish they were closer but then again that would be even more dangerous for my wallet!Keep up the good work guys!
I went here to buy some electrical parts and gear lubricant. I was told if the wire I purchased or lubricant wasnt the correct product for my particular application that I could return the items I purchased. The associate that sold me the products opened the wire to show me the size of the insulation on the wire so I could decide if I thought the wire insulation may be to wide for my application.After going home and testing the fit of the wire I found that it would be to big for my application. I also decided to go with a different type of lubricant than what the walts hobby associate suggested i use, as it was not correct for my application .I returned to the shop to try to return the items. They denied me a refund saying they do not offer refunds on open items even though I did not open the package, they did. Also denied my refund for the completely unopened lubricant explaining they only offer store credit returns or exchanges. THIS WOULD HAVE BEEN NICE TO HAVE BEEN TOLD THIS PRIOR TO MY PURCHASE. I will not shop here again as this is frustrating.
Im looking to get started on rc racing but Id like to start off fast with a good quality and durable rc truck that can jump and flip. Like a jlb cheetah or bison. And it has to be waterproof. Any help on what kinds of awesome trucks your store has would be great!! Thanks.
I bought a r.c car from walts it broke so I went back they ordered the part well 4 weeks later still no part and just called them they told me another week.and of course I had to pay for parts upfront very bad customer service you would think they would get a different vendor o well never agian. But when parts did come in I want to thank Todd for fixing it fast for me t.y todd
Been coming here since my youth. Friendly staff who greet everyone they can by name. A hobby shop knocking it out of the park in a time where online dominates.
Very friendly staff. Very impressed with service after our purchase. Would highly recommend them to anybody.
Went here looking for model railroad hobby supplies. There were virtually none. Looks like a great plastic model building and Radio Control hobby shop with indoor race track and rock crawler track.
Walts is a family run business which has been a landmark for hobby enthusiasts in the Central New York York Area for many, many years now. They have fought back against the trend of declining locally owned, advanced hobby specific shops. The store has stayed in business out of the love of providing for the needs of serious hobbyist, hobbyisy who consider the time they spend on their hobbies not merely as leisurely activities but as lifelong pursuits of knowledge and understanding. You can expect to find specialized equipment and parts for such hobbies as aeronautics, radio-controlled devices, scaled model railroading, expert modeling and diorama, and a number of other serious endeavors. The shop is always fully staffed with a number of experts well versed in all these areas. Theres also a large indoor carpeted track for radio controlled cars and an outdoor dirt track They have spaces that allow for meetings of various hobby clubs. The business having taken on the franchise of HobbyTown, has not been a distraction from the personal attention they give to each of their customers. The new franchises has allowed them to serve the public better. My only criticism is that I always hoped they would provide more for the needs of mid and high power rocketry.Their prices might be a little higher for common items that you could get at the generalize chain hobby stores like Hobby Lobby, but for many area they go well beyond the common items offerering on site specialized parts and accessories unavailable elsewhere and at prices competitive to any on line source.If you are traveling down Interstate 90 and you want to visit a real hobby shop, it would be worth getting off at exit 39 which is the Baldwinsville/Syracuse exit. Travel a short distance east down interstate 690 until you come to the State Fair Boulevard exit 5. It is an easy off and on. Travelers, it will be worth the stop.
Nice place. A good selection of modeling paints and building supplies. Staff were nice.
Friendly and knowledgeable staff, tons of selection covering serious model building and tabletop games all the way to Cub Scout Pinewood Derby decals. The only knock is the lack of organization; youll probably need that friendly and knowledgeable staff.
The staff are great here and very helpful my only complaint is that ive gone there on open track days and the special little race car guys dont want my traxxas slash on their track so if ur running an off-road car there be warned maybe they thought it was cooler than their cars and didnt like that
Will give higher if they take m return. The car they sold me has a messed up charger and a messed up controller after I spent $239
That place is awesome if you cant find what youre looking for all you have to do is ask for help. They like to go by first name basest there and it makes you feel like home. If they dont have it they can find it and the prices are very low, they try to give the lowest prices then eny one around.
Was in the market for a drone, but it is real hard to know whats out there. I received excellent customer service and a really good price. Amazon couldnt touch it.
I got a great rc car the Helion rockrider and I’m new so this was perfect for me it’s a great truck and it bashes real nice I liked there place so much this the only hobby shop I’ll go to now .They have new trucks and cars and they order pretty quick and they know more about rc’s then me so they were great to find me what I needed to get my self in this hobby.
Seems like a very nice place. Also a question, say I got a new Motor,ESC,driveshaft etc for a car from a well know brand. Would you guys install it for the customer?
The place to go for anything Traxxas related. Cars range from the Latrax to XMaxx. Armana RC also in stock. Knowledgeable friendly staff.
Best RC place in CNY. If you love models they do a great job. Carry Vallejo full paint line and many others.
Great guys with lots of knowledge. Not much in RC plane department though.
Top notch service from a very knowledgeable staff ...has been my number one store for all my hobby needs since I was young ....shop local because the internet is killing places like this
Not very helpful when it came to my questions on what I needed for new drone and didnt have much inventory... was not pleased with service.....
Although a lot of stuff can be ordered online, they had a variety of aupplies handy in a pinch. Probably the best hobby shop in upstate new york!.
Always helpful staff with advanced expertise. A great selection of RC, drones, model planes, etc. Fantastic track as well.
Great staff and stock. Carry a full line of RC cars, drones an models. Best minitures paint line offering in CNY
Your web site is pretty weak in regards to tracks. we have a traxxas slash short course. do you have an off road track? i saw some videos on youtube of a converted carpet track. do you race them on a certain night? any information would be awesome! thanks and i look forward to racing! also i use to run on your clay oval many moon ago!
Always been one of my favorite rc shops. Because Todd is the best.
My favorite place when doing business with Wal Sabi for over 20 years great experience great bunch of guys very knowledgeable with all certain kind of RC and toys.
Very helpful. Good selection of tools and paints and kits. Trains, RC, drones, model rockets, all covered.
It’s a very good store and everything but because of Covid there really low on cars but very very good hobby shop
My drone wasnt working right and they helped me send it away to the manufacturer. The manufacturer fixed it. Over all they helped me a lot and it was a great experience.
Great for the hobbyist. They have everything from complex drones to simple models. Husband loves this store.
A small little local hobby shop when at any one time you can find an adventure waiting to be unboxed,built,driven and flown.From cars and trucks to planes and tanks and even Gundams its all there at Walts
Very friendly and knowledgeable staff. Quality products that you pay a little more for but they back all of their own items.
My name is Gary been going to Walts from 1977- today.always help me out.Will be buying my 2nd drone from them today. I like to see and touch what I amgoing to buy. Lots of time shipping will break these things. Saw this on the internet.
Always a great place to go for planes, boats, trains and RC everything. Plus a large assortment of model rockets.
Only one track there and no off road course battery prices are alittle high but all in all I like the store
Amazing so many options and all of the employees are so nice helpful and informative! I would definitely recommend going there.
Nice shop with a wide selection of models, and R/C supplys and toys. They also have an indoor race track for R/C cars.
Toy store for adults. Who like RC stuff. Or model trains. Knowledgeable staff. Ok prices. Indoor track too!
Went there to get a new traxxas slash vxl and the told me they had none evenyhough i saw a couple on the wall and they would not stop pushing there brand(helen)
Outstanding hobby shop. Super staff. Wide selection from crafting supplies to plastics to model RR to R/C. Major R/C selection and resources.
Absolutely wonderful staff and there’s a gunpla group!! 11/10 can’t wait to come back!!! There’s so much GUNPLA!!!
They have great customer service. Plus they have a drone that only cost a hundred bucks that is very durable.
Excellent service and wide selection of models, rc cars, games, supplies and more!
What a fun place. Models, airplanes, indoor race track, repair stuff. I feel like a kid when I go here. They have it all for all ages.
Really cool store
Outrageous they have everything for modeling and rc enthusiasts!
Great place with friendly, knowledgeable people. The only reason that it doesnt get a 5th star is the distance from my house, and thats probably a good thing!
This place is amazing! Years ago was even better. Walts deals with the more expensive side of this Hobby!
Great, knowledge people. Wish they stocked more items I need, but always find something fun or useful when I stop in.
Not a review but a question do you guys fix rc cars mine for some reason has no power
Always a pleasure at Walts. Very helpful very knowledgeable.
Helpful, friendly staff with a great stock. Been coming here for years.
Very helpful...not pushy at all! Will continue to send business!
Havent been in a while. Nice to browse and see staff.
Very helpful, price was right. Items I needed were in stock!
I have been going throu Walts since I was a kid love the place n the staff is always nice n they always help u get what u need
Amazing service. The employees are very knowledgeable and helpful.
Very good place to get your hobbest needs 1000%
Im new to the R C,s and i got a lot of help from a worker Todd. On top of it the guys there helped me a lot to build my new RC car.
They always do their best to help and make your time in their shop enjoyable a nice place
Outstanding place. Supplies for sorts of hobbies (rail, car, planes, etc.) Great place!
Very knowable and helpful on RC Cars.
Lots of interesting hobbies good prices...
The best place for a birthday party
Great customer service! Always willing to help and answer questions.
Helpful staff awesome store all nitro rc needs they have it
Great place to buy airplanes and rc car parts!
Always able to find what I need and get great service and learn from Mike. Great place!!
Quick and easy ....
Went in looking for a model and they ordered it for me.nice staff.
Awsome place to get started in models and and R/C
No nitro rc cars here
Great people who work there.. good merchandise too.
So helpful. Huge selection.
Knowledgeable, friendly staff. Go above and beyond to help the customer!
Perfect. Service really friendly and helpful will absolutely be returning
Great stuff at good prices plus helpful staff thanks
Always very helpful and have a good variety.
A get place to go look around and good rc truck
Always helpful
It’s better than nothing but I was disappointed in their lack of aircraft models.
Great store, great staff, great location!
Best local shop with knowledge guys who are into what they sell.
The guys at Walts are the best, very knowledgeable and always helpful
They always have the parts I need!! Very friendly staff!
Good place for car models etc and traxxas car and trucks
Amazing service but to higher prices
Awesome place to buy remote controlled car and drones
Very helpful and knowledgeable about model trains.
Great Guys lots hobby stuff Models and all.
Looking for specific items in which I was able to aquire there
Friendly staff, good prices
Great always helpful
Everything needed for your modeling!
Great place to pick up paints
Knowledgeable and helpful staff. Good variety.
Todd was very helpful and great atmosphere
Inflation has hit everyone apparently :(
Great people and excellent selection
The most knowledgeable and friendly staff!
Good selection and great prices.
Good people. Very helpful
Nice selection of plastic models
Decent selection for a variety of hobbies.
Very knowledgeable and helpful, good people
Super place. Great service.
Very helpful!
Great people thank you
Not what it used to be horrible service
Looking for trains, none, basically a rec hobbie shop.
I love it down there.
Very helpful and solved my problems for me thank you
Fun fun
Cool place worth a visit
The best it all of central New York.
Expensive but they got what you need
Staff is very helpful !
Im going to your place now with my family
Very helpful and friendly staff
Sa far so good.
Great hobby shop
My son gos and get he paint
Customer Service is alive at Walts!
Employees are amazing and very helpful!!!!!
Always a pleasure
Good service
The best i needed it and had it
Good place. Good people.
Great helpful service
Cool hobby store
I found everything I was looking for
Knowledgeable and huge
Great place
Very friendly
Helpful staff
Helpful and knowledgable
Great place
Long driveway
Great place
Love this place
Total reviews rating 4.6
181 Reviews for Walts HobbyTown 2023:
Review №1
2021-12-12Gr8 place, been buying from them since the late 70s; kinda disappointed that I couldnt buy model paint kits for a modeling set (military, cars and such). Many new choices, youll need to bring your colors list for your model.
Review №2
2022-04-23Everyone At Walts Hobby Are Very Helpfull. Just a few Cliff.Todd. Tina.and the racers cant forget the counter person at the registers Thanks.
Review №3
2022-05-03Great store for rc and model enthusiasts. Great service for rc car parts
Review №4
2022-04-25Knowledgeable staff, great selection of all sorts of different hobbys and ok prices (inflation struggles are everywhere.)
Review №5
2022-04-13If you want hobby stuff, land sea and air, Walts has it all. Mind-blowing what they have here. Give it a try, I bet you go back.
Review №6
2021-09-23Its gotta be nice to know you have enough business and dont feel the need to help the guy who is in front of you. Judging from the 2 only other times the door opened while I was there, maybe this behavior isnt warranted. I will give the older guy credit for at least checking that my stuff still worked. Not everyone can or wants to buy a $700 RC car. I found the allegedly unicorn level part I needed, using my phone in the parking lot. This is why Amazon is killing mom and pops. I used to think it was a bad thing, because Amazon doesnt have the ability to let you touch the product, nor do they have what is supposed to be an expert who can help guide the customer. Not even trying to find the needed part, does not an expert make. Try harder. A lot harder.
Review №7
2021-11-25Awesome service! Bruce answered all our questions and set us up with a great r/c truck for my sons Christmas gift
Review №8
2022-01-26Been a fan since I was a kid. Good prices, big selection, awesome staff.
Review №9
2021-03-09This place has a great assortment of fun things to do... puzzles (excellent brands), RCs (diff price levels), Legos & other building toys, Aarons putty, models... EVERYTHING. And, the staff is very friendly & helpful. What a great place to buy a gift or get that next family fun project!
Review №10
2022-04-07Knowledgeable staff willing to take time to answer all your questions