Mask required
Yes
Waste Connections - New York City in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Health and safety
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 718-665-0770
Site: https://www.wasteconnections.com...
Site: https://www.wasteconnections.com...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (46)
Would highly recommend using waste connections for your sanitation needs.Our salesman Robert Mehr is a pleasure to work with.Prompt response with any issue that may come up. Can call or text him and we always get a quick response .Our restaurant is on the UWS and he really takes care of us.New trucks and friendly drivers is also a plus.Thank you Robert.
I’m opening up a restaurant and sign the contract with waste connection @ the Aug,20th. It’s the Aug 25th and they still have not pick up my trash. Been calling the agent and the office non stop. Still no response. Sign a year long contract. Not gonna renew it.Update: they finally pick up my trash after 7 days!!!! And guess what our restaurant grand opening is on the 28th 8am and they pick up our trash @ 7:30am!!!! I been in contact with their supervisor since 6:10am! And guess what their office told me, they said the trash pick up time is 9:00pm -9:00am. I’m speechless. Cancel out the contract, can’t have my trash out on the sidewalk all night.
I have worked with waste connections for a number of years on several properties in my portfolio. They are honest and professional company to work with.Gloria in particular has been most helpful with going the extra mile with helping to schedule additional pickups and reschedule pickups at my buildings.
They pick up my garbage once a week, Im contracted for two. In the beginning, they would only get it twice a month. I called my rep, Wilfredo, and the next invoice said DO NOT CALL YOUR REP on it. Now they want full payment, and are denying me the discount that is my fair due. Somehow Im supposed to sit on hold for half an hour each week to complain, and STILL NOT GET A CREDIT. Im quite tired of hauling away garbage in my car. I will say this, in the last few months theyve gotten me once a week and have taken care of my recycling (sometimes - sometimes the city gets it).
Waste Management is top notch! Their field workers are always nice and pick up our garbage in a timely fashion.Gloria in the management office is the best! ALWAYS professional with a great personality.Love doing business with Waste Connections NYC!!!
Robert Mehr is a very good sales person. He always answer my call and any problem with our garbage in Pings, he take care of it. We will always follow Robert Mehr!
Worst and most inconsistent service ever. Literally don’t pick up garbage half the time. No apologies whatsoever for not picking up the garbage. We run a business and it’s ridiculous that we come in every other morning just to find out the trash is left overnight. And then the sales rep doesn’t even bother to apologize. He even accuses me of bothering him late at night.
I have to call them a lot because we often come in in the morning to find a full pile of trash that hasnt been picked up. Their customer service rep is great, and earned them the extra stars--he always apologizes, and makes sure its taken care of as soon as possible.
Robert Mehr consistently delivers exceptional service. He always responds promptly to requests and follows up to insure that our needs have been met.
If I could, I would give this company zero stars. They didnt pick up our trash for two straight weeks in a row, even after swearing up and down that they would get someone out there to pick it up. We ended up with piles of trash sitting out in front of our luxury retail business. They obviously are severely resource constrained. When I cancelled they barely even apologized for the experience. Terrible service.
Constantly bills incorrectly and scheduled containers gets delayed with no notice. When calling to ask about the incorrect bills, I get different answers from different people. Their customer service department is lacking, I was even sent someone elses contract once.
Called three times last week to try to become a new customer and schedule a pick up for this week. The woman on the phone was super rude and no one ever called me back. Every time I was told someone would call me back in 2 hours. I finally got a call back the day I needed the pick up, hours after the time I gave them.
Worst garbage company Ive ever dealt with. Company refused to pick up garbage completely for a month. Calling the customer service line does not help. Continued to charge me invoices when they were not picking up our garbage and even when service was cancelled
Its been more than 3 years and counting with themgreat services brand new trucks ,responsive to any issue and they deal with it right away .which u count on them and they r up to itbeen dealing with my salesman Mr. Jason Fitz.... for the past 2 yearsand he is been great and responsible ,,hope we continue that waythanks again guys you are the best
Driver of truck number NJ462 parked diagonally across 3rd street in east village at 5:25 AM blocking traffic even though there was plenty of room for the truck to pull to the side. Please hire smarter drivers.
I have been working with Waste Connections for several years at several properties. It been a good working relationship.
Waste Connection has been nothing less than amazing to our company. They are very responsive to all our needs. wouldnt trade them
We are happy with their service and most of all their costumer service. They get back to me whenever I have an inquiry and with the objective of satisfying our concerns.
We really have problems with this company, they are terrible, they missing a lot of service days, and we need another company help to pick up the garbage they didn’t pick up, finally we stop them and they want to sue us, I know another company have the same problems, be careful of this company, before you choose, see the review first.
They often raise prices. Also there are many days when garbage is not picked up!!
Worst garbage company in New York, they stopped picking up my garbage, I ended up with a ticket from the city and they failed to pay for it, I canceled their service and they took me to collection for the amount of $1000 usd.
The most expensive company out there .Worked for them they don’t care about there costumers or there workers poorly run operation look for a different company take my advice
We always call to pick up, they always skip us . may be I will change the company.
Excellent service and attentive to customers. Super professional and personable and always responsive/willing to help. Highly recommend!
The company seems dont care about the garbage pick up service at all
Extremely poor service, our company has been with them for years but unfortunately, they are going down hill. Sad to see.
Literally still charging me when twice my trash hasnt been pick up
I love working here......
They dont look at applications for months but they say they need people. Its bogus and not worth it
This is a very well run business. Very helpful staff.
Horrible service ,literally calling every day to remind them to pick up my trash
Waste Connections has great service and is always on time!
Great company
Terrible company.
Its great to work with this garbage company. Any problems we encounter will be handled by our sales representative Robert Mehr. He will help us all. We love working with Robert Mehr.
It is the worst service they give us, do not pick up the trash, but there is no bill to collect
Total reviews rating 3.4
46 Reviews for Waste Connections - New York City 2023:
Review №1
2021-04-09I have been using this company for years now and I am very impressed that throughout all the name changes ( currently Waste Connections) , the consistency in service and communications has always been excellent. My sales rep., Larry, has guided me throughout every address change I have made and helped me set up an exclusive waste service to meet my needs. I get reliable collection for both my trash and recycling and at the fairest price.
Review №2
2021-01-21Have been a customer of Waste Connections for the last seven years. Cant say enough about this company! Very Consistent and easy to deal with when you need something extra picked up. Gloria has been a Peach to deal with lately especially during Covid. They understand the Restaurant business and are happy to work with us until we get back to normal!
Review №3
2021-01-19We are very happy with the service this company provides - they do an excellent job, and their staff could not be more helpful. If I have a problem, my contact is Claudia Lalgee. She is amazing in that she delivers the info almost immediately and nothing is too much trouble. She is so pleasant to deal with. I think Waste Connections are fortunate to have her on their staff.
Review №4
2021-01-19Excellent service and reasonable people. Totally fair regarding fees during the shutdown. Never an issue with Waste Connections. Weve been in business 29 years, have suffered through every collection service until we started using them.
Review №5
2019-02-27We are extremely happy with the services. Waste is picked up on time and as scheduled. When new totes were requested they were delivered and the old dirty ones were removed. Gloria is amazing, she bills timely and correctly. She is always kind, patient and knowledgeable. She is always ready to help me when needed no matter how many times i contact her. Keep up the great work.
Review №6
2021-03-04Waste Connections has been our garbage and recyclables hauler for the past seven years. They are always professional, reliable, and courteous. Should we have any problems, they are rectified immediately.
Review №7
2020-01-28Such a terrible company or the person who did the agreement was very unprofessional. I did not receive any service yet received ticket from Sanitation since they said truck would come but did not come to pick up. Then I tried to cancel the service after not having service for 3 weeks for my coffee shop and Had another company. But they sent bills and after a year by lawyer and now collection! And I was told I was not liable at all on the phone by a person who sounded ok to me at the time. Wilfredo Garcia was the person who would send the truck and start service but service never started.
Review №8
2020-01-29I am very lucky to have Robert Mehr as my sales representative. I had worked with him for many years, from IESI to Progressive to Waste Connections. Just opened a new restaurant on 94 Baxter St and garbage was not picked up for 4 days, I called Robert and he told me he was in FL for the weekend and to call the Operation. I was put on hold for an hour and nobody picked up, I called Robert again and asked him for help and he did. My garbage was picked up on Sunday night, I came in on Monday and everything was gone. Thank you, Robert for always going the extra mile!
Review №9
2019-03-08HBO has worked with this company since 2014 to date. The service has been prompt and customer service has been excellent. All service issues have always been addressed on a timely basis, with professionalism and respect. Overall, we are very happy with the Waste Connections.
Review №10
2021-03-09I called waste connections for waste management for my new business and I couldnt be more happier. Michael Manna was very responsive with any questions or concerns I had. I would recommend using them if you need garbage pick up for your business. Meat & Bread